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Summary of reviewsHotel Wellness & Spa Nowy Dwór provides a welcoming and relaxing experience for guests, marked by its strategic location and comprehensive amenities. Situated conveniently near major roads, the hotel offers easy access for travelers, complemented by ample free parking. Despite its proximity to a busy road and a gas station, the premises maintain a surprising tranquility that guests appreciate, making it an ideal retreat. The wellness aspect is enhanced by a charming patio and an excellent on-site sauna complex and pool, inviting guests to unwind and recharge.
The breakfast offerings at the hotel are a significant highlight, showcasing a rich and diverse selection that appeals to various dietary preferences. Guests commend the quality and variety of the spread, noting the freshness of the ingredients and the pleasant dining environment enhanced by helpful staff. The dinner experience at the hotel is also praise-worthy, with deliciously prepared dishes at reasonable prices, and attentive service that enhances the meal.
Rooms at the hotel are typically described as clean, comfortable, and stylish, with comfortable bedding contributing to restful nights. However, some rooms have temperature inconsistencies and thin walls, which could impact the overall tranquility. Despite these minor issues, responsive staff ensure guest needs are promptly addressed, maintaining a positive room experience.
Cleanliness stands out as a strong point, as guests frequently mention the spotless condition of rooms and public areas, contributing to a comfortable atmosphere. The dedicated staff are appreciated for their friendliness and professionalism, playing a crucial role in creating a seamless and inviting experience. Service across all sections of the hotel, from reception to spa, receives high praise, underscoring the team's commitment to hospitality excellence.
The spa facilities are another standout feature, regarded as exceptional for providing a comprehensive relaxation and rejuvenation experience. The sauna complex, pool, and jacuzzi add to the allure, with spa treatments praised for their professional quality. Though occasional renovations caused minor disruptions, the spa continues to be a cherished aspect of the hotel. The pool area similarly earns positive reviews for its quality, spaciousness, and inviting atmosphere, contributing to a well-rounded wellness experience.
While the beds offer comfort for many guests, some report issues with mattresses being too soft or the configuration of double beds leading to discomfort. Despite these occasional drawbacks, the hotel overall ensures a satisfying visit through its excellent service, dining options, and revitalizing spa facilities.
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