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Summary of reviewsOkazaki New Grand Hotel offers an exceptional experience for its guests, primarily due to its prime location and outstanding services. Nestled close to Okazaki Castle and the serene Otagawa River, the hotel provides picturesque views from its rooms, large communal bath, and top-floor restaurant. The proximity to Higashi Okazaki Station and downtown areas makes it an ideal choice for leisure travelers and sightseeing enthusiasts, particularly those interested in the historic Okazaki Castle Park. Visitors enjoy the ease of exploring local attractions like the sacred places of Tokai On Air while staying at a comforting and scenic base.
Guests have praised the hotel's breakfast as delicious and abundant. The buffet impresses with its wide variety, providing options to suit diverse tastes. The breakfast experience is further enhanced by the charming view of Okazaki Castle and the attentive hospitality of the staff, making it a memorable start to the day.
Rooms at the hotel are consistently noted for their cleanliness and comfort. Many guests appreciate their spaciousness and well-furnished interiors, which amplify relaxation. The breathtaking views of Okazaki Castle, particularly when illuminated at night, are a highlight, enhancing the overall room enjoyment. While some minor concerns exist regarding room amenities, most visitors find the accommodations satisfying, especially given the competitive pricing.
The hotel's commendable cleanliness extends to both rooms and shared spaces, creating a tidy and cozy atmosphere. Although there are occasional minor cleanliness issues, these are exceptions rather than the rule, with shared restrooms on the first floor maintained to a high standard.
Staff performance at Okazaki New Grand Hotel is frequently lauded, with guests highlighting the attentive and courteous service provided by the team. The front desk receives particular praise for its professionalism and efficiency, including streamlined check-ins and check-outs. The staff's helpfulness in various situations, from luggage storage to offering local insights, enhances the guest experience.
The spa experience is defined by its impressive large public bath, offering comfort and relaxation with stunning views of the nearby castle. This facility combines the soothing ambiance of a hot spring with a sauna and cold bath, making it a unique and pleasurable feature of the hotel.
Overall, Okazaki New Grand Hotel provides a well-rounded, enjoyable stay anchored by its strategic location, quality service, and delightful amenities. Show more
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Categories
Hotel with Spa
Business Hotel
Hotel for Adults Only
4-Star Hotel
Room Types
Economy Single Room - SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit offers 1 bed.
Standard Single Room - SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a sofa as well as city views. The unit offers 1 bed.
Standard Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit has 2 beds.
Superior Twin Room - SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 2 beds.
Economy Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Standard Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a sofa as well as city views. The unit has 1 bed.
Superior Single Room - Non-SmokingThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The single room features air conditioning, a wardrobe, an electric kettle, a sofa and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Standard Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, a wardrobe, an electric kettle and a carpeted floor. The unit offers 2 beds.
Twin RoomThe unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Nestled in a prime location, Okazaki New Grand Hotel offers guests an exceptional setting, with outstanding proximity to Okazaki Castle and the serene Otagawa River. The hotel is highly praised for its picturesque views, particularly those from its rooms, large communal bath, and top-floor restaurant, all offering stunning vistas of Okazaki Castle. This makes it ideal for visitors wanting to enjoy the natural beauty of cherry blossoms at night or indulge in peaceful morning walks.
The strategic location is perfect for leisure travelers, being within walking distance from Higashi Okazaki Station and conveniently close to downtown, allowing easy access to sightseeing spots, including the historic Okazaki Castle Park. Guests appreciate the direct and beautiful views of the iconic castle, enhancing their stay and creating wonderful memories. The atmosphere is enhanced by the hotel's large public bath, offering relaxation with a view. Visitors enjoy the buffet breakfast with a backdrop of the castle, augmenting the experience. For those exploring the sacred places of Tokai On Air, the hotel's location allows for effortless touring while providing a comforting and scenic base.
Breakfast
Breakfast at Okazaki New Grand Hotel receives overwhelmingly positive feedback from guests, highlighting its delicious taste and abundance. The breakfast buffet impresses with its wide variety of options, catering to diverse preferences with dishes from curry to ice cream. Guests relish the assortment, describing it as hearty and satisfying, whilst appreciating the reasonable pricing that matches the quality and quantity of food offered. The venue provides not only flavorful meals but also a charming view of Okazaki Castle, adding to the overall breakfast experience. The staff's hospitality complements the delightful breakfast setting, ensuring a comfortable and pleasant start to the day. However, some guests note the breakfast can be crowded, suggesting it's popular among hotel visitors. While there is praise for the variety, a few suggest a greater focus on ingredient quality for an even better experience. Overall, the breakfast at Okazaki New Grand Hotel is highly regarded, making it a notable aspect of the stay.
Rooms
At the Okazaki New Grand Hotel, guests consistently praise the cleanliness and comfort of the rooms, with many describing them as spacious and well-furnished with large sofas enhancing the relaxing experience. A recurring highlight is the breathtaking view of Okazaki Castle, particularly when illuminated at night, offering a serene backdrop visible from several rooms, often paired with views of the Sugo River. Although some guests find the rooms slightly cramped or dated, others appreciate their size, especially for the competitive pricing compared to typical business hotels.
The inclusion of a delicious breakfast, albeit with suggestions for more variety, adds to the guest experience. The availability of a large public bath is another frequently mentioned benefit, adding a unique touch to the stay. However, there are occasional concerns about the room amenities, such as small bathrooms, dim lighting, or the occasional dusty spot. Despite these minor setbacks, the overall impression is one of satisfaction, with particular enthusiasm for the scenic views and comfortable accommodations.
Cleanliness
Okazaki New Grand Hotel stands out for its commendable cleanliness, with guests consistently noting the tidiness of both rooms and shared spaces. Despite some concerns about the age of the facilities, many visitors remark on the well-maintained environment, emphasizing the hotel's successful hygiene management. The hotel generally conveys a clean and cozy atmosphere, contributing to a comfortable stay. While there are occasional reports of minor cleanliness issues, such as stray hairs in the washroom, these seem to be isolated incidents rather than the norm. Shared restrooms are limited to the first floor but are noted for their cleanliness. Overall, guests describe the hotel as a pleasant and clean place to stay, suitable for those seeking a welcoming and well-kept accommodation option.
Staff
The Okazaki New Grand Hotel has garnered praise for its commendable staff performance, as seen through numerous guest reviews. Visitors frequently highlight the attentiveness and kindness of the hotel staff, who consistently deliver courteous and efficient service, enhancing the overall guest experience. The front desk is particularly noted for its professionalism, with interactions marked by politeness and helpfulness. Returning guests appreciate the streamlined check-in and check-out process, facilitated by the staff's mindful recognition of past visits. Guests have shared positive experiences with the staff's assistance in various situations, from handling luggage storage on checkout day to providing insightful local information, such as details about the cherry blossoms along the nearby river. The exceptional service extends beyond the front desk, with the courteous attitude displayed during phone inquiries and at breakfast, as well as in room cleaning services. Despite an isolated report of an unfriendly encounter, the overarching sentiment reflects the staff's dedication to quality service, earning high praise for their customer-focused approach.
Spa
The spa experience at the Okazaki New Grand Hotel is anchored by its impressive large public bath, frequently praised for its ability to deliver comfort and relaxation. Guests consistently highlight the stunning views, particularly the picturesque sight of the nearby castle, which enhances the bathing experience. The facility combines the soothing ambiance of a hot spring with the invigorating contrast of a sauna and cold bath. With its blend of relaxation and breathtaking panoramas, the large public bath is a notable feature that adds an extra layer of enjoyment to any stay at the hotel.
No, Okazaki New Grand Hotel doesn't have any pool.
Yes, a spa is available at Okazaki New Grand Hotel.
No, Okazaki New Grand Hotel doesn't allow dogs.
No, parking facilities aren't available at Okazaki New Grand Hotel.