Info
Summary of reviewsHeritage Hotel Frankopan, positioned centrally in the charming town of Ogulin, enjoys frequent praise for its strategic location, making it a convenient stop for travelers. Guests appreciate its proximity to local attractions and picturesque surroundings, enhanced by free public parking facilities that add to the overall value.
Despite some mixed feelings about the breakfast, many guests commend the variety of organic and homemade options at the buffet. The breakfast experience is generally positive, although improvements in selection and replenishment timing could enhance guest satisfaction.
The hotel's restaurant shines with accolades for its fantastic dining experience, offering fresh, home-cooked meals that satisfy guests. The menu, featuring standout dishes like the fish platter, is complemented by friendly service, creating a pleasant dining atmosphere that leaves a lasting impression.
Room reviews highlight spaciousness and cleanliness, with guests enjoying comfortable amenities and cozy furnishings. While some note the décor could use modernizing, the overall warmth and tidiness of the accommodations provide a comfortable stay. High standards of cleanliness are consistently maintained, contributing to guests' ease and satisfaction.
The staff at Heritage Hotel Frankopan are lauded for their outstanding service, characterized by a friendly and approachable demeanor. Their willingness to assist and genuinely caring attitude enriches the guest experience, marking them as a significant asset to the hotel.
Parking facilities are plentiful and conveniently located, facilitating smooth arrivals and departures for guests. While opinions on bed comfort vary, many guests report satisfactory experiences, though some find the mattresses either too soft or unsuitable for taller individuals.
Regarding the hotel's four-star status, some guests express disappointment, suggesting that certain aspects like breakfast and amenities fall short of this level. Despite these critiques, Heritage Hotel Frankopan maintains a charming appeal with its historical allure and accommodating service, inviting guests to enjoy its serene setting in Ogulin.
Show moreRead review summaries for all categories
Categories