Holiday Inn Express Lisbon-Oeiras by IHG
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Summary of reviewsThe Holiday Inn Express Lisbon-Oeiras by IHG, is highly regarded for its strategic location and value for money, making it an ideal base for exploring Lisbon, Cascais, Sintra and nearby areas. Positioned near major highways, it offers quick and easy access to the city's center and the airport, appealing particularly to travelers with cars. The ample free parking is a significant advantage, especially for those wishing to explore the region by vehicle. Although some guests find the location a bit far from central attractions and public transport, its accessibility via highways and the tranquility of the surrounding area are appreciated.
Guests generally appreciate the breakfast, which is described as simple yet practical with a variety of options including typical Portuguese delights like pastéis de nata. The flexible serving hours and quality-to-price ratio are significant positives. However, there are suggestions for improvement, such as adding warm options like scrambled eggs and bacon, increasing the variety and enhancing the organization and replenishment at peak times to avoid crowded conditions.
The hotel doesn’t offer dinner service, but this is mitigated by the option for guests to use the dining area for takeaway meals. Nearby dining options, including a convenient Lidl supermarket, provide alternatives.
Rooms at the Holiday Inn Express Lisbon-Oeiras are praised for their cleanliness, comfort and modern amenities. Guests highlight the comfortable beds, adequate room temperature and quiet ambiance as key benefits. Although some criticisms include limited space for families, lack of amenities like mini-fridges and microwaves, occasional maintenance issues and inadequate soundproofing, the overall sentiment is positive, valuing the hotel's functional simplicity and excellent value for money.
The hotel's cleanliness is consistently praised with rooms and facilities frequently described as spotless and well-maintained. The attentive housekeeping staff receives commendation for their reliability, though minor suggestions for improvement involve better cleaning of common areas and addressing specific issues like mold in bathrooms.
The staff at Holiday Inn Express Lisbon-Oeiras stands out for their friendliness and professionalism. Guests frequently mention the cheerful reception staff and their efficient handling of check-ins and check-outs. The overall hospitality, described as exemplary, significantly enhances the guest experience.
Free Wi-Fi is available throughout the hotel with generally positive feedback on its reliability and speed, although some guests have encountered weaker signals.
The hotel’s parking facilities are a notable advantage, offering ample, secure and easily accessible parking options, which guests find highly convenient, particularly for those traveling by car.
Families find the hotel accommodating with practical and comfortable family rooms designed to host up to four people. The hotel’s proximity to a supermarket and easy access to the beach add to its family-friendly appeal, though the absence of in-room refrigerators is noted as a downside for families with small children.
Beds receive mixed reviews with many guests finding them comfortable, though some suggest that the mattresses are too soft or in need of replacement. Despite these varied opinions, the overall comfort and cleanliness contribute positively to guests' stays.
As a three-star property, Holiday Inn Express Lisbon-Oeiras excels in providing excellent value for money. The quality of breakfast, clean accommodations, attentive service and strategic location make it a highly favorable option for budget-conscious travelers seeking comfort and convenience.
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Guests generally appreciate the breakfast, which is described as simple yet practical with a variety of options including typical Portuguese delights like pastéis de nata. The flexible serving hours and quality-to-price ratio are significant positives. However, there are suggestions for improvement, such as adding warm options like scrambled eggs and bacon, increasing the variety and enhancing the organization and replenishment at peak times to avoid crowded conditions.
The hotel doesn’t offer dinner service, but this is mitigated by the option for guests to use the dining area for takeaway meals. Nearby dining options, including a convenient Lidl supermarket, provide alternatives.
Rooms at the Holiday Inn Express Lisbon-Oeiras are praised for their cleanliness, comfort and modern amenities. Guests highlight the comfortable beds, adequate room temperature and quiet ambiance as key benefits. Although some criticisms include limited space for families, lack of amenities like mini-fridges and microwaves, occasional maintenance issues and inadequate soundproofing, the overall sentiment is positive, valuing the hotel's functional simplicity and excellent value for money.
The hotel's cleanliness is consistently praised with rooms and facilities frequently described as spotless and well-maintained. The attentive housekeeping staff receives commendation for their reliability, though minor suggestions for improvement involve better cleaning of common areas and addressing specific issues like mold in bathrooms.
The staff at Holiday Inn Express Lisbon-Oeiras stands out for their friendliness and professionalism. Guests frequently mention the cheerful reception staff and their efficient handling of check-ins and check-outs. The overall hospitality, described as exemplary, significantly enhances the guest experience.
Free Wi-Fi is available throughout the hotel with generally positive feedback on its reliability and speed, although some guests have encountered weaker signals.
The hotel’s parking facilities are a notable advantage, offering ample, secure and easily accessible parking options, which guests find highly convenient, particularly for those traveling by car.
Families find the hotel accommodating with practical and comfortable family rooms designed to host up to four people. The hotel’s proximity to a supermarket and easy access to the beach add to its family-friendly appeal, though the absence of in-room refrigerators is noted as a downside for families with small children.
Beds receive mixed reviews with many guests finding them comfortable, though some suggest that the mattresses are too soft or in need of replacement. Despite these varied opinions, the overall comfort and cleanliness contribute positively to guests' stays.
As a three-star property, Holiday Inn Express Lisbon-Oeiras excels in providing excellent value for money. The quality of breakfast, clean accommodations, attentive service and strategic location make it a highly favorable option for budget-conscious travelers seeking comfort and convenience.
Hotel with Parking
The hotel provides complimentary outdoor parking for guests, with the additional option of a paid garage for those seeking covered parking.
Accessible Hotel
This hotel is confirmed to have 'Wheelchair access' and 'wheelchair accessibility throughout its grounds'.
3-Star Hotel
This 3-star hotel offers modern rooms and a convenient location near the town center, making it easy to explore Oeiras. It provides comfortable accommodations for both business and leisure travelers with amenities such as free Wi-Fi, a restaurant, a bar, and a fitness center.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
About Holiday Inn Express Lisbon-Oeiras by IHG
License: 244
Guest Reviews
Location
Parking is another highlight with the hotel offering ample free parking spaces, a feature highly appreciated by guests. This is particularly beneficial for those traveling by car, as the hotel’s location is ideal for those looking to explore the area’s key attractions by vehicle. The proximity to a Lidl supermarket adds to the convenience, enabling easy access to supplies and everyday essentials.
Several reviews note the hotel’s decent location for visiting Lisbon by train or bus, although having a car is recommended for maximum convenience. The area around the hotel is described as calm and quiet, providing a peaceful retreat after a day of sightseeing. While some guests feel the location is a bit far from the central attractions and public transportation connections, the overall sentiment is positive due to its excellent connectivity via nearby highways.
The hotel's value for money is frequently praised with guests highlighting it as a budget-friendly accommodation option with a clean and comfortable environment. The hotel location is particularly appreciated by business travelers given its proximity to corporate offices and event venues.
Overall, Holiday Inn Express Lisbon-Oeiras is deemed a practical choice for travelers with cars who wish to explore Lisbon and its neighboring areas from a peaceful and accessible base.
Breakfast
Many appreciate the breakfast for being hearty and complete with flexible serving hours that accommodate early risers and those who prefer a more leisurely start to the day. The breakfast buffet is often described as ample and diverse, offering a range of breads, cheeses, yoghurts, fresh produce and drinks that cater to different tastes. The quality-to-price ratio is frequently mentioned as a significant positive aspect, especially for a 3-star hotel.
Despite these strengths, several reviews point out areas where breakfast could be improved. A recurring suggestion is the addition of warm options such as scrambled eggs and bacon, which some guests miss compared to offerings at other Holiday Inn locations. The breakfast room is noted to be somewhat small and can become crowded, leading to a chaotic environment at peak times. The organization and replenishment of food items sometimes struggle to keep pace with demand, resulting in limited variety and insufficient portions.
Additionally, some guests express disappointment with the freshness of certain ingredients and the minimal availability of items like fresh fruit, vegetables and high-quality pastries. These points suggest that while the breakfast meets basic expectations and provides a satisfactory start to the day, there is potential for enhancement to elevate the overall guest experience.
In sum, breakfast at Holiday Inn Express Lisbon-Oeiras is a solid feature of the stay, appreciated for its variety and value, though it could benefit from improvements to diversity, freshness and service efficiency to more consistently meet guests' expectations.
Dinner
Rooms
However, certain rooms are criticized for their limited size, especially for families, lack of adequate wardrobe space and absence of essential amenities like mini-fridges and microwaves. There have been occasional issues such as water leaks in the shower, poor soundproofing, inadequate cleaning in some parts and excessive heat due to air conditioning malfunctions. Despite these minor drawbacks, the majority of reviews praise the comfort, cleanliness and functional simplicity of the hotel's rooms.
Guests note that while the hotel might not offer luxury amenities, it provides good value for money, making it a solid choice for short stays or passing accommodation. Additionally, the friendly and helpful staff, alongside the convenient location near a LIDL, adds to the overall positive experience.
Beds
However, several guests mentioned that the mattresses were either too soft or in need of replacement due to being worn out or deformed. Some found the pillows too high or firm, which contributed to an uncomfortable sleep experience for a few visitors. The size of the beds also drew mixed feedback with some finding the double beds too small or tight for two people.
The hotel’s rooms, in general, were mentioned as being on the smaller side for groups of four and while some found the sofa beds comfortable, others disagreed. Despite these varied opinions on comfort, the efforts in room cleaning and the provision of extra pillows were appreciated.
Overall, while there are areas for improvement, many guests found the bedding at Holiday Inn Express Lisbon-Oeiras to be satisfactory with some sleep comfort highlights.
Cleanliness
The cleanliness extends to a well-maintained environment, contributing to a comfortable and pleasant stay. However, some minor concerns arise, such as occasional lapses in the cleaning of common areas and specific issues like mold and lint in bathrooms. While these do not overshadow the overall positive feedback, they suggest room for minor improvements in maintaining the hotel’s high standards.
Despite these occasional setbacks, the hotel’s commitment to hygiene and orderliness receives high marks with many guests noting the clean and spacious rooms, the excellent hygiene service and the attention to detail from the housekeeping staff. The hotel also benefits from a friendly and attentive workforce, further enhancing the guest experience. Overall, the Holiday Inn Express Lisbon-Oeiras stands out for its exceptional cleanliness and comfort, making it a reliable choice for travelers.
Staff
Many reviews underscore the hotel's hospitality, noting it as excellent and even five-star with staff members going above and beyond to accommodate needs and provide helpful information. The cleaning service is often mentioned as reliable, contributing positively to guests' experiences. Furthermore, the hotel's management appears committed to maintaining a high standard of customer service, as reflected in the various comments about the impeccable and responsive staff.
Despite a few isolated incidents of less favorable interactions, the overwhelming sentiment is one of satisfaction with the warm and pleasant demeanor of the hotel's employees. Whether it's the attentive receptionists or the courteous housekeeping staff, the team’s ability to extend kindness and professional service has clearly left a lasting impression on visitors. This focus on exceptional service undoubtedly enhances the overall stay at Holiday Inn Express Lisbon-Oeiras, making it a favored choice for travelers seeking comfort and a welcoming atmosphere.
Wi-Fi
Parking
Family
Ideal for short stays, the hotel's proximity to a supermarket and easy access to the beach (just a 10-minute drive) add to its convenience for families. The rooms, while lacking a refrigerator, which would be beneficial for families with small children, are spacious and clean, perfectly set up for two adults and two children.
Overall, the Holiday Inn Express Lisbon-Oeiras strikes an excellent balance between comfort and cost-effectiveness, making it a great choice for family vacations. It offers good services for a 3-star hotel, allowing many families to have a great experience without breaking the bank.
3 Star
However, there are mentions of limitations typical of three-star hotels, such as fewer amenities and modest room facilities. While the comfort and cleanliness of the rooms were generally praised, some reviews indicate that the interior and furniture are starting to feel outdated with minor wear and tear becoming noticeable. The lack of places to lay suitcases, small television sizes and absence of microwaves or refrigerators were also noted by some.
Despite these drawbacks, the overall sentiment suggests that Holiday Inn Express Lisbon-Oeiras offers a good cost-benefit ratio and meets the standard expectations for its category, making it an ideal option for families and budget travelers seeking a reliable stay.
Business
The cleanliness of the hotel and the fair pricing have been highlighted positively, suggesting good value for the services provided. While the breakfast is described as decent, some guests suggest better organization in this area. Overall, the hotel meets business travelers' needs effectively, making it a frequent choice for those visiting Portugal for work-related purposes.
Accessible
While the hotel itself is generally accessible, the bathtubs are notably high and not adapted for people with reduced mobility, which might be a drawback for some guests. However, the rooms are described as comfortable and spacious, adding to the comfort factor. The staff is noted to be friendly, further enhancing the overall positive experience.
Additionally, the hotel is situated near restaurants and it is easy to get an Uber to Lisbon central, lending to its accessibility and convenience. While access to public transportation like trains might be challenging without a car, the hotel’s excellent location compensates for this with easy car access and parking options.
No, Holiday Inn Express Lisbon-Oeiras by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Lisbon-Oeiras by IHG.
No, Holiday Inn Express Lisbon-Oeiras by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Lisbon-Oeiras by IHG.
No, Holiday Inn Express Lisbon-Oeiras by IHG doesn't have a gym.
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