4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Vista Inn Premium has garnered mixed feedback from guests regarding its facilities and services, particularly when it comes to the four-star rating. While the hotel's cleanliness is consistently praised with the rooms being noted as super clean, the overall sentiment suggests that the hotel falls short in other areas. Guests have found the rooms to be a bit old with uncomfortable mattresses, which detracts from their overall experience. Additionally, there have been issues such as the absence of hot water and discrepancies with bookings, like breakfast not being included as expected.
On a positive note, the hotel staff have been described as very attentive, contributing positively to the guest experience. However, the consensus indicates that the hotel does not quite meet the expectations of a four-star establishment, especially considering the price of the rooms. This combination of mixed reviews suggests that while the hotel does have strong points in terms of cleanliness and service, there are several areas in need of improvement to align with a true four-star rating.
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