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Alua Helios Bay - All Inclusive

Obzor , Tchernomorska 50 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAlua Helios Bay - All Inclusive, nestled directly on the beach in Obzor, offers a remarkable location lauded by guests. The beachside setting provides easy access to the sea and scenic coastal views, while the hotel’s central position offers convenience for exploring Obzor's park and city center. Guests appreciate the large, clean rooms with stunning sea views and commend the hotel’s beautiful architecture.

The breakfast at Alua Helios Bay impresses with its diversity and flavorful options, including fresh fruits, juices and even prosecco. Although the menu is consistent daily, the quality remains high, ensuring a satisfying start to the day. Dinner also receives high praise for its tasty and varied selections, including themed nights like Asian, Mediterranean and Balkan cuisine. The friendly staff enhance the dining experience, making meals a highlight of many stays.

The rooms are consistently praised for their spaciousness and cleanliness with family rooms offering ample space for larger groups. Daily cleaning services ensure the accommodations remain spotless and amenities like sea-view balconies and kitchenettes cater to diverse needs. The comfortable beds further contribute to a restful stay.

Cleanliness throughout the hotel is exceptional, extending to well-maintained pools and a clean restaurant. The attentive housekeeping staff ensure all areas are kept in pristine condition. The hotel staff are another standout feature, described as incredibly friendly and professional, contributing significantly to the overall positive guest experience.

The pool area is a notable feature with a large outdoor pool, a children's pool with slides and an indoor heated pool. Despite the occasional complaint about the water temperature and limited space, the overall maintenance and cleanliness of the pools are highly appreciated. The proximity to the clean, sandy beach is another significant advantage although the lack of complimentary sun loungers and umbrellas on the beach is a downside noted by some guests.

The hotel’s parking situation receives mixed reviews. Although gated parking is available for a fee, space is limited and finding a spot can be challenging, especially during peak times.

For families, Alua Helios Bay is an ideal choice. The spacious family rooms, dedicated children’s pool, playground and various activities ensure that both children and parents have an enjoyable stay. The hotel’s friendly and accommodating staff further enhance the family-friendly experience.

Guests consistently praise the beds for their exceptional comfort, adding to the overall relaxation and enjoyment of their stay. While some feel the hotel falls short of its four-star rating due to certain areas like food variety and beach amenities, many visitors find their experience exceeds expectations, often suggesting it feels more like a five-star stay.

Overall, Alua Helios Bay - All Inclusive offers a delightful destination for a seaside getaway, praised for its friendly staff, excellent location and comfortable accommodations.
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Hotel with All Inclusive Packages

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Room Types

Double XS Sea View This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.

Double Sea View This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

Double Superior Park View The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.

Double Superior Sea View The spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Family Park View The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. Boasting a balcony, this family room also features a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.

Family Sea View The spacious family room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 3 beds.

My Favourite Club Double Sea View This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

My Favourite Club Double Superior Sea View The spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds.

About Alua Helios Bay - All Inclusive

License: Н3-9ГЗ-5Ч3-Б1

Guest Reviews

8.9

Excellent

Location

Nestled directly on the beach in Obzor, Alua Helios Bay boasts an exceptional location that draws high praise from guests. The beachside setting offers unparalleled proximity to the sea, making it incredibly easy to enjoy the coastal scenery and activities. Many visitors commend the hotel's central placement, not only for its beachfront access but also for the convenience of being close to Obzor's park and city center.

Accommodations are noted as spacious and clean with rooms offering stunning sea views. The overall architecture and aesthetic of the hotel garner admiration with some guests remarking it is the most beautiful hotel in the area.

Moreover, the friendly staff, excellent food and general hospitality add to the delightful experience. Despite minor issues like the lack of sun loungers on the beach, the positive aspects clearly dominate, making Alua Helios Bay a top choice for a seaside getaway.

Breakfast

Guests at Alua Helios Bay - All Inclusive have shared predominantly positive opinions about the breakfast offered at the hotel. The breakfast menu is highlighted for its diversity and deliciousness with a variety of options available to cater to all tastes and ages. Guests appreciate the inclusion of fresh fruits, juices and even champagne, such as prosecco, which add a touch of luxury to the morning meal. The food provided is not only varied but also flavorful, ensuring that there's something for everyone. Although there are mentions of the breakfast being the same each day, most guests still find the quality and range impressive. Overall, the breakfast experience at the hotel is celebrated for its variety and taste, contributing to a satisfying start to the day for many guests.

Dinner

Dinner at Alua Helios Bay - All Inclusive receives positive feedback for its quality and variety. Guests appreciate the wide selection of tasty and well-prepared dishes, ensuring there is something for everyone, regardless of age or dietary preference. The evening meal stands out particularly well, often exceeding the quality of the afternoon offerings. Specific themed dinners such as Asian, Mediterranean and Balkan cuisine add to the enjoyable dining experience. Friendly staff complement the enjoyable meals, making for a pleasant overall experience. However, some guests noted a lack of diversity in breakfast options with the same items being served each morning. Despite this, the general consensus highlights the deliciousness and variability of the dinner menu, making it a notable feature of the hotel.

Rooms

The rooms at Alua Helios Bay - All Inclusive are consistently praised for their spaciousness and cleanliness. Guests frequently note that the accommodations are large with some describing them as among the largest they have ever experienced. Comfortably furnished, the rooms also offer incredible sea views, which add to their appeal. Many guests appreciate the serene and quiet environment, making it ideal for a relaxing stay.

The family rooms are particularly noteworthy, as they consist of two large rooms and a vast balcony, suitable for families. Daily cleaning services are highly esteemed, ensuring that the rooms remain spotless. The beds are large and comfortable, contributing to a restful night's sleep.

With amenities like sea-view balconies and kitchenettes, the rooms cater to diverse needs, whether for relaxation or practicality. Additionally, the hotel's overall cleanliness and polite personnel enhance the guest experience, making it a pleasant choice for all visitors. Despite a few mentions of poor soundproofing, the overwhelmingly positive feedback highlights the hotel's commitment to providing comfortable, spacious and well-maintained rooms.

Beds

Guests consistently praise the beds at Alua Helios Bay - All Inclusive for their exceptional comfort. The mattresses are frequently highlighted as extremely comfortable, often described as very nice and supportive. The beds themselves are noted for being both large and inviting, adding to the overall comfort of the rooms. Spacious accommodations further enhance the ease and relaxation experienced by guests. While there was a minor mention of mattresses occasionally sliding off the bed, the overall consensus remains highly positive regarding the bedding quality.

Cleanliness

Alua Helios Bay - All Inclusive has garnered high praise for its cleanliness, a feature that many guests have highlighted as exceptional. With rooms that are described as very clean, spacious and comfortable, it’s clear that the housekeeping staff endeavors to maintain a high standard. Guests have appreciated the meticulous daily cleaning and the general upkeep of the hotel premises, including its facilities. The immaculate condition of the pools has also been noted. The hotel's restaurant, too, met guests' expectations for cleanliness.

Although a few guests reported occasional lapses, such instances appear to be exceptions in an otherwise spotless environment. The hotel’s commitment to cleanliness extends to all areas, making it a great choice for travelers who prioritize hygiene. Overall, it’s evident that cleanliness and maintenance are pivotal aspects of the Alua Helios Bay experience, contributing significantly to a comfortable and satisfying stay.

Staff

Alua Helios Bay - All Inclusive boasts a commendable staff that significantly enhances the guest experience. Guests consistently highlight the warm and welcoming atmosphere created by the hotel's personnel. The staff, described as incredibly friendly, polite and smiling, leave a lasting positive impression. Their professionalism and dedication to service are evident with many reviewers noting the impeccable service and the staff's attentiveness to clients' needs.

Guests appreciate the friendly and supportive nature of the team across all areas of the hotel, from the reception and restaurants to the entertainment and cleaning staff. The hospitality and the effort to make each stay enjoyable are frequently mentioned, reflecting the staff's commitment to high standards of service.

While there were minor mentions of language barriers and the need for slightly more attentiveness, these did not overshadow the overall positive sentiment. The consistent praise for the pleasant, respectful and helpful demeanor of the staff helps create a welcoming environment. The animated and involved entertainment team also receives accolades for contributing to the guests' enjoyment.

Overall, the staff's excellent attitude, professionalism and readiness to assist play a central role in the positive experiences reported by guests at Alua Helios Bay.

Pool

Alua Helios Bay - All Inclusive boasts a commendable pool area that frequently receives positive reviews from its guests. The hotel features a large outdoor swimming pool, which is cleaned daily and offers plenty of sun loungers, ensuring guests can find a spot to relax. Additionally, there is a popular children's pool equipped with slides, making it a hit among the younger guests. Cleanliness is a significant highlight with many noting that the pools are well-maintained and kept in pristine condition.

The pool area provides direct access to a clean sandy beach with a beautiful view of the sea, enhancing the overall experience for beach lovers. Despite the outdoor pools being large and aesthetically pleasing, many guests find the water quite cold with the large pool not being heated. There is also a heated indoor swimming pool, though some comments mentioned it could feel a bit chilly as well.

On the downside, some guests have noted that the pool area itself can feel relatively small and the practice of reserving sunbeds with towels is a common issue. Nevertheless, the attentive maintenance of the pool and the addition of a pool bar add a pleasant touch, making the pool area of Alua Helios Bay a notable feature of the hotel.

Beach

The beach near Alua Helios Bay - All Inclusive hotel enjoys a prime location right by the sea, offering guests the convenience of having the sandy shores just a few steps away. The beach is very clean and has fine sand, making it ideal for families with small children who prefer a quiet and safe environment for their beach outings. The hotel provides direct access to the beachfront, a significant natural advantage that guests highly appreciate.

While the location itself is excellent and offers quick and easy access to the beach, there are a few notable limitations. The hotel does not offer complimentary sun loungers or umbrellas on the beach and the available sunbeds in front of the hotel are paid and often reserved. This lack of included beach amenities means guests need to bring their own towels and umbrellas if they wish to relax on the sand.

Despite these drawbacks, the beachfront hotel's proximity to the sea and the well-maintained surrounding garden areas provide a relaxing coastal experience. The beach in front of the hotel is free to use, although some guests described it as unarranged. It's clear that the easy access to the beach compensates for the need for some additional arrangement when it comes to lounging facilities.

Overall, the Alua Helios Bay offers a convenient location for beach lovers with the natural beauty of the sandy shore just moments away, supporting a tranquil atmosphere for a restful holiday.

Parking

The parking situation at Alua Helios Bay - All Inclusive has received mixed feedback from guests. While the hotel does offer gated parking, it comes at a cost of 10 to 15 leva per day. Guests commonly noted that the availability of parking spaces is limited, especially considering the size of the hotel. Many found the parking lot to be quite small, which sometimes resulted in cars blocking one another. Despite this, some guests mentioned that they were able to find a free parking spot during their stay, particularly in off-peak times like June. A few travelers had to resort to nearby public parking, also available for a fee. Overall, the key takeaway is to be prepared for potential parking constraints and additional costs.

Family

Alua Helios Bay - All Inclusive is an ideal destination for families with children, offering a range of amenities and activities that cater to young ones. The hotel provides everything a family might need, including spacious family rooms that consist of two large rooms, ensuring ample space and comfort. The rooms are notably quiet with no disturbance from outside or neighboring rooms and boast beautiful views of the beach.

Children can enjoy a dedicated children's pool, which is especially appealing to kids aged up to 7-8 years. The hotel also features a playground and offers a variety of entertaining activities for children, ensuring they remain engaged and happy throughout their stay. Families can take advantage of many facilities and activities geared towards them, making it a great option for those traveling with kids.

The staff is friendly and accommodating and the hotel's cleanliness and comfort are highlighted by many guests. Whilst the restaurant and rooms may benefit from a modern renovation, the overall experience remains highly enjoyable for families. Parents can relax knowing that the environment is safe and suitable for their younger children.

In summary, Alua Helios Bay - All Inclusive stands out as a perfect choice for families looking for a pleasant and engaging holiday experience with their children.

4 Star

Located on the picturesque beachfront, Alua Helios Bay offers a mix of highs and lows as reported by its guests. While many have been wowed and even suggested that their experience felt more like a five-star stay, others argued that the hotel doesn't live up to its four-star rating. The food quality and variety left some guests wanting more, which was less than what they expected for a hotel in this category. Additionally, the lack of a private, fully-equipped beach space and the presence of garbage bins under room balconies were among the noted downsides. Despite these criticisms, the overall feedback suggests that visitors had an enjoyable stay that sometimes exceeded their initial expectations.

All-Inclusive Packages

Alua Helios Bay - All Inclusive offers a convenient and hassle-free vacation experience with various dining options available almost all day. Guests praise the tasty and varied food, ensuring that everyone can find something to enjoy. The drink menu is extensive, offering both sweetened and unsweetened options, making it suitable for different preferences. Although some guests mention the inconvenience of not being able to have lunch during check-in or check-out and the lack of all-inclusive services on the beach, the overall experience remains positive. The hotel enforces a no sunbed reservation policy, which has led to difficulties in securing poolside spots in the morning. Despite these minor setbacks, the hotel provides a relaxing atmosphere and meets the expectations of guests looking for an all-inclusive experience.

Outdoor Pool

The outdoor pool at Alua Helios Bay - All Inclusive is consistently praised for its size and beauty. Guests appreciate the ample supply of sun loungers available by the pool, ensuring a comfortable experience. The pools are noted for their cleanliness and overall good condition. The proximity of the beach, starting immediately after the pool area, adds to the convenience for visitors. However, some have mentioned that the water in the children's pool could be warmer and the pool area itself is relatively small. Despite these minor points, the pool is generally described as amazing, making it a highlight of the stay.

Yes, Alua Helios Bay - All Inclusive has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Alua Helios Bay - All Inclusive.

No, Alua Helios Bay - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Alua Helios Bay - All Inclusive.

Yes, Alua Helios Bay - All Inclusive has a gym.

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