Hotel Termas de Liérganes is situated in the charming town of Liérganes, considered one of Spain's most beautiful villages. Its exceptional location offers stunning views of the mountains and a tranquil riverbank, making it ideal for guests seeking relaxation. The hotel's proximity to Santander and Bilbao provides easy access to explore the area further, while nearby activities such as cycling routes and the 5-minute walk to Liérganes train station enhance the experience. Guests highlight the hotel's great value for money and the warm hospitality of the staff.
Breakfast at the hotel is praised for its variety and abundance, offering a generous selection of sweet and savory options like fruit, cold cuts, cheeses, pastries, and juices. The quality of these offerings is often described as very good or excellent, complemented by attentive service from the staff. Though occasional minor shortcomings are noted, the breakfast experience is generally a favored aspect.
Dinner is equally commendable, with guests noting the delicious meals and friendly service. While some find the dinner menu expensive, the quality and quantity are widely appreciated. Guests sometimes have to venture out for dinner if the restaurant isn't available, yet the hotel’s culinary offerings are considered worthwhile.
Rooms are spacious and clean, providing a basic yet sufficient stay. However, guests suggest updates to the dated furniture and decor, along with improvements to air conditioning, mattresses, and pillows for enhanced comfort. Despite these drawbacks, features like the indoor pool and satisfying breakfasts add positive notes to the stay.
Cleanliness presents a mixed experience, with many guests appreciating the well-maintained aspects and the warm service provided by the staff. However, there are reports of outdated facilities and inconsistencies in cleaning standards, requiring attention for improvement to meet guest expectations.
The staff at Hotel Termas de Liérganes consistently earn praise for their superb service, hospitality, and attentiveness, greatly contributing to the positive experience and making guests feel valued.
The spa offers various treatments and relaxation opportunities, while certain facilities require maintenance and updates. Despite overcrowding and restricted access to amenities like the sauna, guests who experience the spa circuit enjoy positive effects.
The thermal pool is a unique and pleasant feature, although maintenance improvements would enhance guest satisfaction. Opinions about bed comfort vary, with calls for upgrades to mattresses and pillows to ensure a better night's sleep for future visitors.
Overall, Hotel Termas de Liérganes provides a tranquil and charming environment with numerous positives, gaining guest appreciation despite areas needing improvement.
Gran Hotel Balneario de Liérganes is highly praised for its exceptional location in the heart of Liérganes, a charming and tranquil village nestled in a picturesque valley. The hotel benefits from its serene surroundings and proximity to local attractions, making it ideal for a relaxing getaway. Guests appreciate the lush gardens and convenient access to nearby towns and Santander.
The breakfast experience at the hotel receives predominantly positive feedback. Guests commend the variety, quality and tranquil dining ambiance with the buffet featuring diverse options, including local homemade products. Staff attentiveness further enhances the breakfast experience, although some guests noted repetitive offerings and organizational issues, such as long queues at the coffee machine.
Dinner at the hotel garners mixed reviews. While the quality of the food is often described as delicious and exceptional, the lack of variety in the fixed menu and the high cost of some meals detract from the overall dining experience. Additionally, the restaurant's closure for lunch and dinner can be inconvenient for some guests.
The rooms at Gran Hotel Balneario de Liérganes offer spaciousness and comfort, particularly those with balconies and terraces. However, the hotel's age is apparent in the dated furnishings and decor with some maintenance issues like stains, dampness, peeling walls and rusty showers affecting the overall comfort. Noise from non-soundproofed rooms and small, outdated bathrooms are also concerns.
Cleanliness is a significant issue for many guests with numerous reports of cobwebs, insects and general dirtiness in rooms and common areas. Inconsistent cleaning services and a neglected appearance further contribute to a disappointing stay for many, despite some positive remarks about friendly cleaning staff.
The hotel staff receive high praise for their friendliness, attentiveness and professionalism. Guests highlight the exceptional service provided by employees across all departments, significantly enhancing the overall guest experience.
The hotel's spa receives mixed feedback. Positive comments focus on the relaxing thermal circuit, pleasant massages and serene gardens. However, many guests point out the need for renovations, citing deteriorating infrastructure, dampness, chipped tiles and unpleasant smells as areas for improvement.
Pool facilities also have mixed reviews. The thermal pool and king's pool are appreciated for their relaxing waters, but issues with malfunctioning jets, cold temperatures and a generally deteriorated appearance are noted. Some pools were out of operation, affecting overall satisfaction.
Guest feedback on the beds indicates comfort for some, but there are notable mentions of hard mattresses, low and uncomfortable pillows and noise issues affecting sleep quality. Overall, there is room for improvement in ensuring consistent comfort across all rooms.
In summary, Gran Hotel Balneario de Liérganes offers a picturesque and convenient location with friendly and attentive staff. While the breakfast service is well-received, dinner options and room conditions present areas for improvement. Cleanliness and maintenance issues are significant concerns, though some guests enjoy the spacious rooms and relaxing spa features. Ensuring consistent comfort and addressing the facility's renovation needs could enhance the overall guest experience.
Categories
Pool
Heated Pool
Indoor Pool
3 Star
Spa
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