Le Passage Cairo Hotel & Casino is celebrated for its strategic location mere minutes from Cairo International Airport, making it an ideal choice for travelers with early or late flights. Its proximity to Terminal 1, coupled with the convenience of a free shuttle service every 30 minutes, effectively alleviates airport transfer concerns. This location is particularly beneficial for those in transit or with connecting flights, though it's a bit distant from Cairo’s city center and its major attractions such as the pyramids.
The breakfast buffet is generally well-received for its variety and richness, accommodating early travelers with its early start time. Guests praised the selection, including vegetarian options, though some criticized the quality and temperature of hot foods and the organizational issues due to COVID-19 restrictions.
The hotel’s dining options have earned mixed reviews but are overall commendable. Guests appreciate the variety and quality at several of the hotel's restaurants, particularly the Chinese and La Orangerie, as well as the Italian restaurant, Le Giardino. Positive highlights include delicious buffets and excellent outdoor BBQ experiences, although some concerns were raised about food freshness, high prices and limited vegan options.
Rooms at Le Passage Cairo are described as clean, comfortable and spacious with modern amenities and welcoming touches such as fruit and chocolates. Many guests were satisfied with recent refurbishments and quietness despite the hotel's proximity to the airport. However, there were some complaints about small, outdated rooms, cleanliness issues, odors and noise disturbances.
Cleanliness at the hotel is generally praised, particularly in public spaces and bathrooms. However, some guests reported inconsistencies, such as dirty carpets and neglected room corners, indicating room for improvement in this area.
The staff at Le Passage Cairo Hotel & Casino receive high praise for their friendliness, helpfulness and professionalism. Specific employees are frequently mentioned for their exceptional service, significantly enhancing the guest experience. Despite some minor criticisms regarding the front desk’s efficiency, the overwhelmingly positive feedback underscores the staff’s dedication.
The hotel’s free Wi-Fi service receives mixed feedback with some guests praising its ease of communication via WhatsApp while others experienced slow speeds and unstable connections, particularly in the rooms.
Spa services at the hotel have mixed reviews with guests appreciating the sauna and massage services but noting that the facilities are small and that the massage staff could be more experienced. The gym is appreciated for being well-equipped, though it could benefit from updated equipment and better maintenance.
The pool area is generally well-regarded with guests enjoying its cleanliness organization and pleasant ambiance. Families, in particular, find the children’s pool to be a positive feature, although some indicated it needs better supervision and cleaning. Despite minor complaints about water temperature and pool size, the pool area is a valued amenity.
Parking services at the hotel provide ample space and valet services, considered convenient despite being expensive. Guests noted the need to sometimes wait for available spaces and daily parking fees as points of contention.
Le Passage Cairo Hotel & Casino is a family-friendly establishment with a comfortable environment close to the airport, offering a range of amenities and activities that cater well to travelers with children. Overall, it provides a positive guest experience, particularly for those needing quick access to the airport.
Categories
5 Star
Pool
Children's Pool
Outdoor Pool
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.1 hotel in and around Obour