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Summary of reviewsHotel Grand Terrace Obihiro offers a well-rounded experience that stands out for several positive aspects. One of the hotel's biggest strengths is its excellent location, conveniently situated near Obihiro Station and the downtown area. This prime positioning allows for easy exploration of the city with various restaurants, bars and convenience stores within walking distance. Guests particularly appreciate the hotel’s proximity to local attractions like the famous Rokkatei bakery and the convenience of an airport bus stop right in front of the hotel.
Guests frequently praise the hotel's breakfast buffet, which is noted for its variety, quality and inclusion of local dishes such as saury, salmon, zangi, soba and grated nagaimo. The thoughtfully curated menu receives high marks for offering a delightful start to the day at a reasonable price point. Complimentary services like a small hot spring and evening ochazuke further enhance the overall guest experience.
Dining in the hotel, particularly the evening ochazuke, garners positive feedback for adding a traditional and comforting touch to the meal. The complimentary tea service included with dinner is also appreciated. Guests value the availability of nearby eateries, which makes exploring the local cuisine convenient and enjoyable.
The rooms offer a mix of feedback but are generally commended for their spaciousness, cleanliness and comfort. Many guests highlight the quiet environment, well-maintained bathrooms and comfortable bedding. However, some issues such as small room sizes, inconsistencies in housekeeping and challenges with room climate control have been noted.
Cleanliness at the hotel is mostly well-regarded with many guests finding their rooms clean and comfortable. The housekeeping staff and breakfast venue employees are often praised for their friendliness. Despite this, there are occasional reports of less-than-thorough cleaning practices and issues such as dustiness and leftover garbage.
Staff at the hotel are generally appreciated for their hospitality with many guests noting prompt, friendly and polite service. The front desk staff receive particular commendations for their clear explanations and welcoming demeanor. However, there are a few mentions of less enthusiastic service from some staff members.
Parking at the hotel is valued for its indoor convenience, despite some challenges with narrow spaces and confusing layout. Guests also appreciate the affordable alternative parking nearby and the helpfulness of the parking attendants.
Families traveling with children find the hotel accommodating, enjoying comfortable rooms and thoughtful touches like presents for kids. Some minor inconveniences such as limited amenities for larger families and inadequate in-room hairdryers are noted, but the overall feedback is positive.
Feedback on the beds varies with many guests finding them comfortable and appreciating the fluffy bedding. However, some guests report that the mattresses are too soft or worn out, suggesting room for improvement in mattress firmness and maintenance.
Overall, Hotel Grand Terrace Obihiro is well-regarded for its excellent location, quality dining experiences and comfortable accommodations, making it a highly recommended choice for travelers seeking to explore Obihiro. Show more
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Categories
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Single Room - SmokingContemporary air-conditioned room features an LCD TV, an en suite bathroom and an electric kettle with green tea. Slippers and a Yukata robe are provided. Has free WiFi and wired internet access.
Twin Room - SmokingContemporary air-conditioned room features an LCD TV, an en suite bathroom and an electric kettle with green tea. Slippers and a Yukata robe are provided. Has free wired internet access.
Triple Room - SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and has a flat-screen TV, a wardrobe, an electric kettle and a carpeted floor. The unit has 3 beds.
Quadruple Room - SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 4 beds.
Twin Room - Non-SmokingThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a wardrobe, an electric kettle and a carpeted floor. The unit has 2 beds.
Single Room - Non-SmokingContemporary air-conditioned room features an LCD TV, an en suite bathroom and an electric kettle with green tea. Slippers and a Yukata robe are provided. Has free WiFi and wired internet access.
Double Room with Small Double Bed - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.
Double Room with Small Double Bed - Non-SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.
Double Room - SmokingThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Quadruple Room - Non-SmokingThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 4 beds.
Triple Room - Non-SmokingThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV, a wardrobe, an electric kettle and a carpeted floor. The unit offers 3 beds.
Guest Reviews
7.2
Good
Location
Hotel Grand Terrace Obihiro boasts an excellent location that has garnered much praise from its guests. Situated close to Obihiro Station, the hotel provides convenient access not only to the train station but also to the downtown area, making it easy for visitors to explore the city. With numerous restaurants, bars and convenience stores nearby, dining options are plentiful and varied, ensuring guests can enjoy local cuisine without traveling far.
The proximity to various key spots, such as the famous Rokkatei bakery and other popular destinations in the bustling downtown area, enhances its appeal for tourists. Additionally, the airport bus stop conveniently located in front of the hotel further simplifies travel logistics for guests arriving by air.
Overall, the hotel's central position in Obihiro makes it an ideal base for sightseeing and enjoying the local attractions, contributing to its reputation as a comfortable and affordable stay in the city.
Breakfast
At Hotel Grand Terrace Obihiro, guests frequently commend the breakfast for its variety and quality. Many reviews highlight the breakfast as delicious and plentiful with a wide selection of options that cater to different tastes. Local dishes such as saury, salmon, zangi, soba and tororo are mentioned, adding a distinct and satisfying local flavor to the breakfast experience.
Guests appreciate both the quality and the thoughtful curation of the breakfast menu, which, although compact, is intelligently designed to cater to diverse preferences. Some guests were particularly delighted by unique offerings such as a delicious pork bowl and grated nagaimo.
The breakfast buffet is often rated highly with several guests noting that it exceeded their expectations. The meal's high quality at a reasonable price point is another standout feature, making it a highly recommended part of the stay. Additionally, the availability of complimentary services, including a small hot spring and evening ochazuke, adds an extra layer of satisfaction to the overall experience.
Overall, the breakfast at Hotel Grand Terrace Obihiro is a much-praised highlight, offering a delightful start to the day with its wide variety, local specialties and delicious offerings.
Dinner
The dinner at Hotel Grand Terrace Obihiro has received commendations for its comforting and unique offerings. Guests particularly appreciated the evening ochazuke, a tea-soaked rice dish, which adds a traditional and soothing touch to the meal. The complimentary tea service included with the dinner was a delightful addition, providing a nice, late-night snack option that many found satisfying and enjoyable. The Tokachi pork served with a bowl of ochazuke was also mentioned as a highlight. Besides the hotel’s own offerings, guests noted the presence of delicious restaurants and bars nearby, making it convenient to explore local cuisine. Overall, the combination of comforting food and convenient location made dining a pleasant experience for many guests.
Rooms
Hotel Grand Terrace Obihiro offers a varied experience when it comes to the guest rooms, drawing mixed but mostly favorable feedback from visitors. Many rooms are praised for their spaciousness and cleanliness, providing a comfortable and quiet environment. Guests have noted that these rooms are well-maintained with clean bathrooms and comfortable bedding, including fluffy blankets that enhance the sleeping experience.
However, there are some challenges noted by guests as well. While some rooms are highlighted for their beauty and spaciousness, others are reported to be small and not entirely satisfactory for two people. Instances of insufficient housekeeping have been mentioned with occasional mentions of dust, garbage left behind and residue such as hair in bathrooms.
Smoking-specific rooms are available, which may appeal to some but not to all guests, especially those sensitive to smoke. There have been comments regarding difficulties in adjusting the indoor temperature and ineffective humidifiers, which might affect the room climate. On a positive note, the overall quietness and comfort of the rooms seem to leave a lasting impression, allowing guests to relax and enjoy their stay despite some inconsistent aspects of cleanliness and room size.
Beds
Guests of 'Hotel Grand Terrace Obihiro' have shared mixed feedback regarding the beds. Many reviewers found the beds to be very comfortable and highlighted the fluffy nature of the bedding. Others appreciated the large size of the beds. However, several guests noted that the mattresses were too soft, causing discomfort and even minor back pain in some cases. Additionally, some guests mentioned that the mattresses were worn out or misaligned. Overall, while the beds received praise for comfort from a segment of guests, there is room for improvement in mattress firmness and maintenance.
Cleanliness
Hotel Grand Terrace Obihiro offers a mixed experience when it comes to cleanliness. On the upside, many guests found their rooms to be clean, comfortable and spacious, providing a relaxing environment. Clean and comfortable were recurring themes with several visitors appreciating the overall sense of cleanliness in their rooms and public areas. The cleaning staff and those at the breakfast venue were often praised for their friendliness and responsiveness, enhancing the guest experience.
However, some reviews pointed out issues that need attention. There were reports of dustiness, leftover garbage from previous guests and instances of peeling or torn wallpaper. Moreover, concerns about the thoroughness of cleaning practices were raised, especially in specific areas like the smoking rooms and under the beds. Noise from vacuum cleaners and occasional sloppy housecleaning, such as finding plastic bags or an umbrella attached to a light bulb, detracted from the overall experience for some guests.
In summary, while Hotel Grand Terrace Obihiro generally maintains a good level of cleanliness complemented by friendly staff, there are notable inconsistencies that suggest room for improvement in their housekeeping standards.
Staff
The staff at Hotel Grand Terrace Obihiro generally receive positive feedback for their hospitality. Guests frequently mention that the staff's responses are prompt, good and not pushy. The front desk employees, in particular, are often described as kind, friendly and polite. Several reviews highlight the excellent customer service provided by the staff, noting their clear and easy-to-understand explanations and the pleasant service offered throughout the stay. The staff is often described as beautiful, kind and likable with a wonderful smile adding to the welcoming atmosphere. Additionally, the prompt and polite handling of complaints indicates a responsive and attentive approach to guest concerns.
However, not all comments are entirely positive. Some guests have noted that certain staff members, especially at the front desk, can come off as gloomy, indifferent and even rude. There are instances where the attitude of the staff seemed dismissive or uninterested, impacting the overall experience for those guests. Despite these few negative mentions, the predominant sentiment suggests that many guests appreciate the good service and friendly demeanor of the staff at Hotel Grand Terrace Obihiro.
Parking
Hotel Grand Terrace Obihiro offers indoor parking which many guests found convenient and comfortable. Despite the fact that some guests mentioned the parking is narrow and can be hard to understand, the availability of parking spaces in the same building is appreciated. For those unable to secure a spot in the hotel’s lot, there is a nearby alternative for 600 yen, which is generally considered affordable. Guests also mentioned helpful parking attendants and the ease of parking motorcycles indoors. Overall, while the layout might be a bit confusing and space limited, the indoor parking remains a valued amenity.
Family
Hotel Grand Terrace Obihiro offers a pleasant experience for families traveling with children. Guests appreciated the comfortable accommodations suitable for family trips, including the ability to stay together in rooms designed with families in mind. Parents noted that the whole family, including young children, could enjoy delicious meals together. The hotel also provided thoughtful touches like presents for children, which added to the pleasant stay.
However, there were some minor inconveniences. On occasion, amenities like slippers and supplies were only provided for two people, despite reservations for four. Additionally, the in-room hairdryers were not always adequate, especially for guests with long hair.
Despite these small drawbacks, the overall experience received positive feedback. Complimentary offerings such as service ochazuke and free coffee were well-received, helping to create an enjoyable and accommodating environment for guests traveling with children.
No, Hotel Grand Terrace Obihiro doesn't have any pool.
No, a spa isn't available at Hotel Grand Terrace Obihiro.
No, Hotel Grand Terrace Obihiro doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Terrace Obihiro.
No, Hotel Grand Terrace Obihiro doesn't have a gym.