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Summary of reviewsHotel Boutique Casa Garay, nestled in the vibrant heart of Oaxaca, delights guests with its prime location that offers convenient access to the city's cultural and historic attractions. Visitors can easily explore the bustling Mercado, El Zocalo, museums, the cathedral, and artisanal markets, making it an excellent choice for both leisure and cultural exploration. The property, converted from an old family home, combines history with modern comfort, offering a unique and authentic Oaxacan experience.
Guests commend the hotel for its spacious, clean, and charming rooms, adorned with beautiful decorations and equipped with amenities like air conditioning and fridges. The tranquil surroundings ensure a restful night's sleep, complemented by the hotel's serene ambiance. The cleanliness of the facilities is generally highly rated, although some reviewers noted occasional lapses such as dust in common areas, suggesting room for improvement in housekeeping consistency.
The staff at Hotel Boutique Casa Garay receive high praise for their friendliness and attentiveness, often going above and beyond to ensure guests have a memorable stay. Special commendations for team members like Gabby and Yadira highlight their exceptional service in various settings, contributing to the hotel's welcoming atmosphere.
While reviews on breakfast are mixed, some guests enjoyed the continental offering despite occasional criticism regarding variety and portion sizes. Potential guests might explore nearby eateries for a more diverse culinary experience. Bed comfort also presents a dichotomy; while many find the beds wide and cozy, others critique them for being hard or uneven. Nonetheless, a substantial number of guests report satisfactory sleep, suggesting variation between rooms.
Overall, Hotel Boutique Casa Garay is celebrated for its strategic location, welcoming staff, and generally clean and comfortable accommodations, making it a desirable choice for those seeking an immersive stay in Oaxaca. Show more
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Hotel Taking Steps Towards Sustainability
Hotel Boutique Casa Garay is featured in a selection of hotels that are undertaking steps to become more sustainable.
Certifications:
LEED
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Use of non-toxic cleaning products
LED lighting throughout the premises
Bicycles provided to guests
Toilets flush up to 6 litres per flush
Answers last updated by Hotel Boutique Casa Garay
Dog Friendly Hotel
This boutique hotel is dog-friendly and offers a stylish and comfortable experience for guests and their pets. Its central location offers convenient access to the city's attractions.
Small Hotel
Hotel Boutique Casa Garay offers a charming and intimate experience with its well-decorated rooms. The hotel's central location allows for easy access to the city's attractions, making it a convenient and cozy choice.
Romantic Hotel
Business Hotel
Hotel for Adults Only
4-Star Hotel
Room Types
Deluxe King RoomThe double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Twin RoomThe twin room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Hotel Boutique Casa Garay boasts a prime location at the heart of Oaxaca, attracting guests with its easy accessibility to the city's main attractions and vibrant markets. Situated just steps away from the bustling Mercado and El Zocalo, the hotel provides a genuine immersion into Oaxacan life. This charming property, converted from an old family home, offers guests a quintessential blend of history and modern comfort right in the city center. Not only is it conveniently placed for exploring key sites such as museums, the cathedral, and local artisan markets, but it also offers proximity to a wide array of restaurants and cultural pursuits. The bright and well-maintained rooms reflect the city's unique cultural aesthetic, making it a perfect base for both leisure and cultural exploration in Oaxaca.
Breakfast
Hotel Boutique Casa Garay in Oaxaca has stirred varied opinions about its breakfast offerings. On the positive side, some guests enjoyed very good breakfasts and appreciated the variety and taste of what was served. The included continental breakfast was even deemed perfect by a few reviewers, providing a simple start to the day. For those who simply seek a basic meal, breakfast options were adequate and in some cases quite satisfactory.
Yet, not all reviews were glowing. Several guests expressed disappointment, noting that the breakfast lacked variety and was rather basic, with portions often considered small. The breakfast service was occasionally described as slow, and some felt the offerings were not consistent or up to the mark. Eggs, seemingly served in various forms, left little room for other options, which led some guests to suggest that visiting local markets might be a better alternative for the first meal of the day. While the hotel does offer breakfast facilities, potential guests might want to explore nearby eateries for a more expansive culinary experience during their stay.
Rooms
Hotel Boutique Casa Garay offers a mixed bag of experiences regarding its rooms. On the upside, guests frequently praise the rooms for their spaciousness and cleanliness, often describing them as comfortable and well-equipped with amenities such as air conditioning and fridges. The rooms are noted for having nice furnishings and beautiful decorations, which add to the character of the hotel.
The hotel itself is described as beautiful, and its location seems to be a strong point, along with a staff that is attentive and eager to make guests feel at home. Quiet surroundings contribute to a tranquil night's rest for many visitors.
However, some aspects of the rooms fall short of expectations. A common issue appears to be the lack of natural light, with several reviewers mentioning the rooms as dark or without windows. Furthermore, the maintenance of certain rooms has been criticized, with some guests finding them not up to the cleanliness standards they expected, noting issues like dirty floors, outdated bathrooms, and low water pressure in showers. While some rooms are described as charming and comfortable, others seem to suffer from poor upkeep or misleading representations in promotional photos.
Ultimately, Hotel Boutique Casa Garay's rooms come with both positives and negatives, making it essential for potential guests to weigh their priorities when considering a stay.
Beds
When it comes to luxurious relaxation at Hotel Boutique Casa Garay, reviews reveal a mixed experience regarding the beds that guests encounter. Many patrons praised the beds for their comfort, highlighting instances where they found the bedding to be wide and cozy, allowing for restful, uninterrupted sleep. Positive mentions indicate that some rooms feature comfy beds complemented by modern amenities like air conditioning units that enhance the overall comfort level.
However, the feedback isn't universally flattering, as several guests noted the beds were very hard, with some describing mattresses that were sunken or uneven. Notably, a few reviews highlighted discomfort due to high pillows and noise, which detracted from the restful experience. Despite these hiccups, the significant chunk of feedback revolves around beds that were comfortable, pointing towards an overall satisfactory experience for numerous visitors.
While it's clear that the quality of sleep on these beds can vary, prospective guests may wish to consider these mixed reviews when planning their stay, knowing that experiences may differ room to room.
Cleanliness
Hotel Boutique Casa Garay showcases a blend of elegance and comfort, with many guests praising the hotel's cleanliness and its charming, well-maintained facilities. Most visitors highlight the spacious and accurately depicted rooms that maintain a sparkling clean status throughout their stay. The attentive and friendly staff contribute positively to the experience, offering exceptional service that complements the clean and pleasant ambiance of the property.
Despite the numerous commendable reviews emphasizing cleanliness, there are occasional reports of lapses, such as dust in common areas and under beds, along with a few complaints about the state of the linens and occasional bathroom cleanliness issues. These mixed reviews suggest that while the hotel generally maintains a clean environment, consistency in housekeeping services could be improved. Overall, the location's cleanliness and the charming atmosphere create a welcoming and comfortable stay for guests.
Staff
Hotel Boutique Casa Garay receives overwhelmingly positive feedback regarding its staff, known for their friendliness, helpfulness, and attentiveness. The team is consistently described as very friendly, making guests feel welcome and at home. Many reviews highlight their helpful nature, with several staff members going above and beyond to ensure guests have a pleasant stay. Special mentions include Gabby, who excels in providing exceptional service, particularly in celebration settings, and Yadira, who communicates effectively and attentively. Despite minor criticisms regarding some members not being as helpful or friendly, the majority of interactions are positive, with staff treatment described as kind, warm, and attentive. Guest experiences suggest a courteous team that prides itself on efficient and friendly service, ensuring a memorable stay at the hotel.
No, Hotel Boutique Casa Garay doesn't have any pool.
No, a spa isn't available at Hotel Boutique Casa Garay.
Yes, Hotel Boutique Casa Garay welcomes dogs.
No, parking facilities aren't available at Hotel Boutique Casa Garay.