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Summary of reviewsThe Oakland Marriott City Center is highly commendable for its prime central location, which is praised repeatedly by guests for its convenience and ease of access to local attractions. Located within walking distance of Chinatown and Jack London Square and close to the train station and BART entrance, the hotel serves as an excellent base for exploring the city and making quick trips to downtown San Francisco. Guests find the location both accessible and safe, despite occasional mentions of safety concerns. Furthermore, the hotel offers stunning views from the rooms, adding to its appeal.
The rooms at the hotel consistently earn positive feedback for their cleanliness, spaciousness and modern amenities. Guests particularly appreciate the comfortable beds, modern decor and well-appointed bathrooms. The cleanliness of the entire property, including public areas, is frequently noted, contributing to a pleasant stay. Although some guests mention low ceilings and lack of soundproofing, these issues are minor compared to the overall positive experience.
Service at the hotel is another highlight with the staff frequently described as friendly, accommodating and professional. The attentive and considerate demeanor of the employees, from housekeeping to valet and front desk staff, enhances the overall guest experience. Individual staff members receive special mention for going above and beyond to assist guests.
The breakfast experience, however, receives mixed reviews. While the quality of the breakfast is often praised, some guests express dissatisfaction with the cost and limited selection. The desire for a complimentary continental breakfast and faster service is a common theme among these critiques.
Cleanliness is a standout feature across reviews with guests consistently noting the property's tidiness and maintenance. The modern and classic stylistic touches of the hotel also add to the comfortable and restful experience.
However, free Wi-Fi availability is a significant downside, as many guests express frustration with the lack of complementary internet in the rooms and the requirement to sign up for a membership to access it. The additional charge for internet service further detracts from the convenience.
Parking is another point of contention due to its high cost and logistical challenges. While valet service receives positive remarks, the overall expense and confusion regarding parking arrangements are common complaints.
In summary, the Oakland Marriott City Center is highly regarded for its excellent location, comfortable and clean rooms and exceptional service. Despite some drawbacks like the cost of breakfast, Wi-Fi and parking, guests generally have a positive and pleasant experience. Show more
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Business Hotel
Connected to the Oakland Convention Center, this hotel offers extensive event space with 84,407 sq ft of total event space including a largest conference room of 31,844 sq. ft. making it ideal for large business gatherings. Provides convenient access to BART and other Bay Area attractions.
Hotel with Parking
As a city center hotel, it provides parking facilities. Its downtown location makes it highly convenient for accessing events and businesses.
Accessible Hotel
As a Marriott property, this hotel likely adheres to Marriott's accessibility standards, which typically include accessible rooms and features. (Information based on brand standards)
Hotel with Gym
The Oakland Marriott City Center features a well-equipped gym and a business center. The gym includes 7-8 treadmills, Peloton bikes, several cardio machines, kettlebells, and weightlifting machines. The hotel is connected to the Oakland Convention Center.
4-Star Hotel
Oakland Marriott City Center is known for its exceptional service and comprehensive amenities. It is well-suited for both business and leisure travelers, providing a comfortable and convenient stay.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Tennis Courts
Room Types
King RoomRoom offers a cable TV and tea/coffee-making facilities.
Concierge King RoomConcierge Level access is included with this room. It comes with a continental breakfast, hors d'oeuvres and dessert. Free non-alcoholic beverages are also provided as well as an honor bar. Newspapers are delivered to this room upon request. Room offers a cable TV and tea/coffee-making facilities.
Please note: The Concierge Lounge is closed on weekends.
King Guest Room with Bay View High FloorFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
King Guest Room with City View - High FloorProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Queen Room with 2 Queen BedsProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Queen Guest Room with Two Queen Beds and City View - High FloorFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Queen Guest Room with Two Queen Beds and Bay View - High FloorFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Queen Room with Two Queen Beds and Lounge AccessFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Corner King Room with Bay ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
King Room - Hearing AccessibleProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
King Room with Adapted Tub - Mobility AccessibleOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
King Room with Bay View - High Floor/Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
King Room - Hearing Accessible/Club Lounge AccessFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
King SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
King Room with Bay View - High Floor/Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 1 bed.
Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
King Room with Bay View - High Floor/Mobility Accessible with Roll-In ShowerFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 1 bed.
King Room - Hearing Accessible/Club Lounge AccessProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
King Room with Adapted Tub - Mobility and Hearing AccessibleOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
King Room with Bay View - High Floor/Mobility Accessible with TubOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 1 bed.
King Suite with Roll-In Shower - Mobility AccessibleThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.
King Room with Roll-in Shower - Mobility AccessibleThe double room offers air conditioning. The unit has 1 bed.
King Room with Roll-in Shower - Mobility AccessibleThe double room provides air conditioning. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
The Oakland Marriott City Center enjoys a prime central location that guests repeatedly praise for its convenience. It's within walking distance of Chinatown, making it easy to explore and buy food and Jack London Square, which is ideal for a leisurely stroll. The proximity to the train station and BART entrance allows for quick trips, including a mere 15-minute ride to downtown San Francisco. This makes it an excellent base for attending events or traveling to concert venues.
Located right in the heart of downtown Oakland, it offers easy access to public transit and parking facilities. Guests find it to be an excellent and comfortable choice with many describing it as feeling like a second home. The cleanliness of the property and the helpfulness of the staff receive frequent commendations, contributing to the overall positive experience.
Guests love how centrally located the hotel is, making it perfect for exploring the city and accessing nearby restaurants and cafes. Despite one mention of safety concerns, many find it to be a very safe place to stay. The stunning views from the rooms and the well-maintained decor add to the appeal, creating a pleasant and convenient stay in the core of Downtown Oakland.
Breakfast
The breakfast experience at Oakland Marriott City Center has garnered mixed feedback from guests. While many have praised the quality of the breakfast and described it as very good or great, some have expressed dissatisfaction with the cost, noting that it is not included in the room rate and is considered very expensive. Additionally, the limited selection in the on-site restaurant and occasional slow service detracted from the overall experience for some guests. Specific criticisms included inedible Canadian bacon and subpar potatoes. There were also mentions of a preference for more bread options and a desire for a complimentary continental breakfast similar to those often found in European hotels. Despite these concerns, the positive remarks focused on the high-quality breakfast offerings.
Rooms
The Oakland Marriott City Center offers rooms that consistently impress with their cleanliness, spaciousness and comfort. Many guests praise the stunning views of San Francisco and the Golden Gate, which add a special touch to their stay. The rooms are described as modern and well-equipped, featuring amenities that ensure a comfortable and relaxed stay. Beds are often highlighted as extremely comfortable, contributing to a restful night's sleep.
Guests appreciate the modern decor and the thoughtful inclusion of convenient features like portable tables. The bathrooms also receive positive remarks, particularly for their size and modern fittings, such as showers with glass doors.
While the majority of comments are favorable, some guests note that the ceilings are low and the rooms aren't entirely soundproof. However, these minor points do not overshadow the overall positive experience.
Service at the hotel is frequently described as courteous and friendly, enhancing the appeal of staying at this centrally located hotel. The excellent location and the welcoming staff further contribute to the positive guest experiences. Cleanliness is a standout feature, as many guests mention the pristine condition of both the rooms and public areas of the hotel.
In summary, the Oakland Marriott City Center is highly regarded for its comfortable, clean and well-appointed rooms, along with its exceptional service and desirable location.
Beds
The beds at the Oakland Marriott City Center consistently receive high marks for their comfort. Descriptions such as very comfortable, exceptionally comfortable and like clouds highlight guests' satisfaction. The majority of reviewers praised the beds, often emphasizing the pleasurable sleeping experience. Some feedback noted that the pillows did not meet the same high standards, but on the whole, guests found the beds to be of excellent quality. The comfortable beds contribute to a good night's sleep and the spacious and clean rooms further enhance the positive experience.
Cleanliness
Oakland Marriott City Center consistently receives positive feedback for its cleanliness with guests frequently noting the overall tidiness and maintenance of the property. The rooms are described as very clean, comfortable and spacious with well-maintained carpeting and thorough daily cleaning services. Both the accommodations and common areas are kept in a pristine state. The hotel facility itself is appreciated for being stylistically modern and classic, adding to the comfortable stay. Additionally, guests appreciate the quietness of the rooms, contributing to a restful experience. The staff is generally praised for their helpfulness and courteousness, enhancing the overall guest experience. Issues such as dated buildings and occasional cleanliness lapses are mentioned, but they seem to be isolated incidents. Overall, Oakland Marriott City Center is recommended for its cleanliness, comfort and reliable service.
Staff
Oakland Marriott City Center has garnered commendable feedback for its staff, marked by friendliness and professionalism. Guests frequently highlight the accommodating and very friendly nature of the staff. The staff, including the maid service, has been noted for being quick, efficient and helpful. Several reviews specifically mention the excellent service provided by the valet and front desk staff, who are described as available and attentive. Personalities such as Kristoffer are singled out for going above and beyond, like providing room upgrades and managing late check-ins.
Housekeeping staff receive high praises, often being referred to as the best. Security staff are appreciated for their vigilance. Overall, the hotel’s employees are recognized for their courteous, outgoing and considerate demeanor, providing a welcoming and efficient service across various departments. Despite a few isolated negative encounters, the overwhelming majority of interactions reflect a positive, guest-centric approach that enhances the overall experience at the Oakland Marriott City Center.
Wi-Fi
Guests at Oakland Marriott City Center have expressed concerns about the hotel's Wi-Fi service. Many found it inconvenient that there is no free Wi-Fi in the rooms and mentioned that the process to connect was challenging. The requirement to sign up for a membership to access Wi-Fi added to the frustration. Some guests also noted that the service was slow and the additional charge of $14 per day for internet was seen as an inconvenience. The lack of complementary internet throughout the hotel was another point raised. Help from the staff was hard to come by due to long lines at the lobby. Overall, the internet service left much to be desired, impacting the experience for many visitors.
Parking
Parking at the Oakland Marriott City Center has been a point of contention for many guests due to its high cost, which ranges from $45 to $50 per day. While some have highlighted the safety and security of their vehicles, others found the charges excessive and the process somewhat confusing. Valet parking has received positive remarks for its service, but overall, many guests feel that the parking fees are too high. Additionally, logistical issues such as the inability to park trailers on the premises and the difficulty of navigating the parking entry further complicate the experience. Despite the convenience offered by the secure parking, the cost remains a significant downside for many visitors.
No, Oakland Marriott City Center doesn't have any pool.
No, a spa isn't available at Oakland Marriott City Center.
Yes, Oakland Marriott City Center welcomes dogs.
Yes, parking facilities are available at Oakland Marriott City Center.