InfoSummary of reviewsHilton Suites Chicago/Oakbrook Terrace earns positive feedback for its prime location, providing easy access to attractions such as the Oak Brook Mall and Drury Lane Theater, making it a convenient choice for shopping, dining, and entertainment. Visitors frequently return due to its central position and well-maintained facilities, complemented by professional service and spacious rooms.
The hotel's breakfast receives mixed reactions. While many appreciate the delicious taste and variety, the cost is a concern for some, though the friendly and accommodating staff enhance the overall experience. Accommodations stand out with generous room sizes and separate living areas, creating a home-like comfort. Guests commend the cleanliness and comfort of the rooms, noting the bathrooms' excellent water pressure and the beds’ superior comfort.
Cleanliness is a strong point, with the hotel maintaining a well-kept environment, though there are occasional reports of room-specific issues. Staff members consistently receive high praise for their friendly, welcoming, and accommodating nature. This personal touch enhances the overall guest experience significantly.
The pool provides a clean and enjoyable area, especially popular among families. While the water temperature and occasional crowding are noted concerns, the generally pleasant setting adds to the hotel's appeal. Parking is deemed convenient and secure, even if parking fees are a minor issue for some.
Finally, the hotel's beds are frequently highlighted for their comfort, contributing to a restful night's sleep. Overall, Hilton Suites Chicago/Oakbrook Terrace prioritizes guest comfort and convenience, making it a commendable choice for travelers seeking a pleasant and accessible stay. Show more
InfoSummary of reviewsSleep Inn Oakbrook Terrace - Chicago stands out for its excellent location, making it an ideal choice for visitors exploring the Chicago area. Situated just 15 miles from downtown Chicago, the hotel offers a convenient midpoint between Wheaton and the city center. Guests appreciate its proximity to well-known areas like Oak Brook and Lombard, which provide numerous dining and shopping options. The neighborhood itself is safe and quiet, and the hotel provides ample self-parking, enhancing convenience for travelers arriving by car. Nearby attractions such as Yorktown Mall and Oak Brook Shopping Center, along with essential services, further add to the hotel's appeal.
The breakfast offerings at Sleep Inn Oakbrook Terrace - Chicago receive generally positive feedback, with many guests enjoying the quality and variety available. With a range of options including sausage or bacon, eggs, cereals, and pastries, the breakfast provides a satisfying start to the day, made even more enjoyable by a friendly staff. While some guests suggest improvements related to freshness and variety, the overall experience is appreciated.
Guests frequently praise the spacious, clean, and comfortable rooms at the hotel, which have undergone recent renovations resulting in modern and tastefully furnished accommodations. The cozy beds are often highlighted for their comfort, making for a restful night's sleep. The rooms are fresh-smelling and immaculate, reflecting a strong commitment to cleanliness. Some minor maintenance issues are noted, but overall, the rooms are a highlight of the stay.
The high standard of cleanliness at Sleep Inn Oakbrook Terrace is lauded by guests, with many describing their experiences as fresh and inviting. The hotel's immaculate condition, including both rooms and common areas, contributes to an enjoyable and comfortable stay. The staff's friendliness and accommodating nature further enhance the positive experience.
Staff interactions at Sleep Inn Oakbrook Terrace – Chicago are marked by exceptional service and friendliness. Notable individuals like Deborah and Liddy at the front desk are particularly praised for their accommodating and courteous demeanor. Guests frequently commend the professional and prompt responses to requests, underlining the excellent customer service provided by the entire team.
The parking amenities at the hotel are well-received, offering free, ample, and well-lit spaces that ensure security and convenience for guests. The proximity of parking to the rooms simplifies access, contributing to a hassle-free experience.
Finally, the beds at Sleep Inn Oakbrook Terrace – Chicago contribute significantly to the hotel's appeal. Guests consistently remark on the comfort of the beds, describing them as plush and amazing. This aspect of the accommodations ensures a cozy and restful experience for visitors, securing a positive overall impression of their stay. Show more
InfoSummary of reviewsThe Holiday Inn Chicago/Oak Brook by IHG is well-received for its prime location in the heart of Oak Brook, offering easy access to shopping, dining, and major highways while maintaining quiet surroundings. Guests appreciate the convenience of on-site parking and the warm welcome extended by the friendly staff, enhancing the overall positive experience.
Breakfast is noted for its good quality and service, particularly at Bar Louie, which also receives high marks for its superior bar food and delectable drinks during lunch and dinner. The convenient onsite dining options contribute positively to guests' stays, providing a delightful atmosphere.
Rooms are generally praised for their spaciousness, cleanliness, and modern appearance, featuring useful amenities like large TVs and refrigerators. While some maintenance issues such as unclean bathrooms and noise from traffic have been reported, the accommodations remain comfortable and well-suited to most visitors.
The hotel's cleanliness is consistently acknowledged, with many guests appreciating tidy and comfortable rooms. Although some areas like the lobby and halls could benefit from updates, efforts are in place to ensure satisfactory cleanliness throughout the property. Friendly and attentive staff further add to the welcoming atmosphere.
The staff largely receive praise for their professionalism and friendliness, addressing requests promptly and providing exceptional service. Despite some inconsistencies in interactions, the majority of feedback depicts a team committed to creating a positive environment.
The pool, though small and occasionally crowded, is valued for its availability post-pandemic. Guests looking to relax can enjoy this amenity, particularly in less busy times.
Beds are generally recognized for their comfort, contributing to restful nights. While a few guests may find them too soft, the overall consensus highlights their quality and appeal.
Overall, the Holiday Inn Chicago/Oak Brook by IHG offers a pleasant and convenient stay with notable strengths in location, dining options, room comfort, and friendly staff, making it an attractive choice for visitors to the area. Show more
