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Summary of reviewsThe Capri Hotel consistently receives positive accolades for its prime location and charming atmosphere. Guests appreciate its proximity to the heart of Ojai, allowing for easy exploration of local attractions. The hotel's complimentary bicycles are a popular feature for quick trips into town, while balcony rooms provide breathtaking views of the mountains. The property's picturesque setting and well-thought-out decor enhance its inviting ambiance, creating a special retreat that often exceeds expectations.
The renovated rooms at The Capri Hotel are spacious and comfortable, featuring cozy beds and tasteful decor that blends minimalism with charm. Most guests enjoy the beautifully furnished surroundings and the hotel's pool and garden contribute to the aesthetic appeal. Cleanliness is a standout feature, fostering a relaxing and romantic atmosphere. Although some rooms do not fully match the expectations set by their photos, issues are promptly addressed by the attentive staff, ensuring a pleasant stay.
The hotel's staff receives exceptional praise for their friendliness and accommodating nature, fostering a welcoming environment. Reviews frequently commend the exemplary service, with mentions of the staff's kind communication and helpfulness. The front desk team and manager Pascal are especially noted for their personalized attention to guest needs, contributing significantly to the hotel's charm.
The pool area is a highlight for many guests, featuring a heated pool accessible 24 hours, complemented by serene music and lush surroundings. The inviting atmosphere provides an ideal setting for both day and night swims, and the proximity to the city center adds convenience. The comfort of the beds is another well-appreciated feature, with many guests describing them as super comfy, contributing to a restful night's sleep. Despite minor issues with pillows and firmness, the overall satisfaction with the beds remains high.
In summary, The Capri Hotel offers an inviting and memorable experience, with its prime location, beautifully renovated rooms, exceptional staff, and outstanding pool amenities contributing to a delightful stay for guests.
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