Heritance Tea Factory

Nuwara Eliya 6.99125800, 80.83373800 , The Tea Factory Kandapola, Nuwara Eliya Sri Lanka. (Show on Map)
8.7
Very Good


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Summary of reviewsHeritance Tea Factory, nestled in Sri Lanka's picturesque tea country, stands out as a unique destination offering a remarkable blend of history, luxury, and tranquility. Perched high in the hills of Nuwara Eliya and surrounded by lush green tea plantations, this lovingly preserved colonial building provides guests with stunning panoramic views, especially during peaceful mornings. The hotel's exceptional location allows for breathtaking sunrise vistas, making it a perfect retreat for those seeking serenity and a distinctive connection to nature.

Breakfast at the hotel is generally well-received, with a diverse buffet featuring fresh fruits and dishes like dosa and vada, complemented by exceptional service, such as surprising guests with birthday cakes. The dinner experience is particularly praised for its excellent culinary offerings, with a standout buffet and unique options like an 8-course gourmet meal in a historic railway carriage. The impeccable service, live music, and beautiful views make dining at the Heritance Tea Factory a delightful experience.

Guests appreciate the spacious and comfortable rooms, which offer stunning views of the surrounding landscape. The interiors exude a rustic charm, and cleanliness is consistently highlighted as a strong point, with well-maintained facilities contributing to an inviting atmosphere. The warm, welcoming, and attentive staff are frequently praised for their professionalism and eagerness to assist, ensuring a memorable visit and making the hotel feel like a home away from home.

While many guests find the beds comfortable, some note firmness or discomfort due to thin pocket spring mattresses. Overall, Heritance Tea Factory delivers high-quality services indicative of a five-star experience, despite some suggestions for room updates and enhanced luxury. The hotel's unique charm and commendable service, combined with its breathtaking location, position it as a favorite among many guests, providing a stay that is both luxurious and memorable.
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Boutique-style Hotel
Located in Nuwara Eliya, Heritance Tea Factory is a unique hotel converted from a former tea factory, offering luxurious rooms with stunning views of the surrounding tea plantations. The hotel features exceptional dining, tea-tasting experiences, and a tranquil spa, providing an immersive experience in Sri Lankan tea culture.

Luxury Hotel
Set in a former tea factory, this hotel offers a unique luxury experience. It provides elegant accommodation with modern amenities and features a distinctive dining experience related to its tea heritage.

Hotel near Golf Courses
While not directly adjacent to the golf course, Heritance Tea Factory offers a unique and luxurious experience a short drive away. The hotel's stunning location amidst tea plantations and its exceptional service make it a worthwhile option for golf lovers seeking a memorable stay. The distance to the golf course is easily manageable, and the overall experience compensates for it.

Hotel Taking Steps Towards Sustainability
This property has a Travelife for Accommodation sustainability certification. It recycles 80% of its wastewater for garden and lawn reuse. The hotel utilizes dual flush toilets and efficient showers with flow reducers for water conservation. It operates a dedicated organic tea plantation and an organic vegetable, spice, and herb garden.

Hotel for Honeymoon
Offers a unique and romantic experience with its setting in a converted tea factory. It provides curated dining, butler service, and honeymoon packages, ensuring a memorable stay. They also have a Romantic Honeymoon Retreat package specifically for Sri Lankan residents.

Hotel with Spa
This hotel offers a full-service spa and uniquely converts a historic tea factory into a luxury hotel. Guests can enjoy a range of treatments in a serene environment, blending relaxation with the charm of the tea-making heritage.

Family Friendly Hotel
Heritance Tea Factory provides a unique experience in a tea factory setting. The hotel's distinctive theme and activities related to tea production can be educational and engaging for families.

Romantic Hotel
This hotel offers a unique and romantic experience, transforming a former tea factory into a luxurious retreat. It provides exclusive honeymoon packages with room décor, discounts on spa treatments and dining, and romantic amenities like breakfast in bed and candle-lit dinners.

Hotel with Free Wi-Fi
This unique hotel offers a distinctive experience in a tea factory setting. Guests can enjoy reliable internet access, blending the charm of the location with modern connectivity needs.

Hotel with Parking
Offers parking facilities amidst a unique tea plantation setting. The hotel provides a secure and convenient parking area for guests, blending historical charm with natural beauty.

Accessible Hotel
This hotel, a restored tea plantation factory, offers wheelchair accessible rooms. It also provides facilities such as a restaurant, spa, library, gym, and activities like tea plucking and nature trails, making it a comprehensive accessible option.

Hotel with Gym
While specific details about the gym are not available, Heritance Tea Factory is listed among hotels with fitness centers, suggesting it provides facilities for exercise.

5-Star Hotel
This hotel offers a unique experience by being located in a converted tea factory. It provides a luxurious stay with themed rooms, stunning views of the surrounding tea plantations, and exceptional service. Guests can enjoy tea-related activities and fine dining.

Room Types
Superior Twin Room Located in the Hether Sett and Randingale wings, rooms come with a minibar, cable TV and en suite bathroom with a bathtub and rain shower.

Executive Floor - Deluxe Double This double room has a cable TV and minibar. Please note that separate linens will be provided on request.

Superior King Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

Premium King Room Premium rooms offer the best views of the hotel as they are located in the corners of each floor which gives a view of the beautiful tea plantation from both sides of the room. As all other rooms of the hotel, the premium rooms too are equipped with bathtubs. Room is equipped with a large king bed.

Premium Twin Room Premium rooms offer the best views of the hotel as they are located in the corners of each floor which gives a view of the beautiful tea plantation from both sides of the room. As all other rooms of the hotel, the premium rooms too are equipped with bathtubs. Room is equipped with two twin beds.

Superior Triple Room Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious triple room provides a minibar, a tea and coffee maker, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.

Junior Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The suite offers a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit offers 1 bed.

Flowerdew Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
Nestled in the heart of Sri Lanka's breathtaking tea country, the Heritance Tea Factory offers a truly exceptional setting, captivating guests with its serene and picturesque surroundings. Perched high upon the hills of Nuwara Eliya, this unique property boasts stunning and magnificent views, especially delightful in the peaceful mornings. Guests find themselves enveloped by lush, green tea plantations and the tranquil charm of small villages dotted with vibrant vegetable gardens. The lovingly preserved colonial building, originally a tea factory, adds an element of historical appeal to the magnificent landscape.

The hotel's location, at 2200 meters above sea level, presents a once-in-a-lifetime experience to awaken to spectacular sunrise vistas, often with clouds resting below. The site is perfect for leisurely early morning walks, providing an opportunity to fully take in the amazing scenery. Whether relaxing on-site or exploring the scenic spots in this special stop in Sri Lanka, the serene and secluded ambience makes it a perfect retreat, offering guests unparalleled views and a distinctive connection to nature.

Breakfast
At the Heritance Tea Factory, guests generally praise the breakfast experience, highlighting an impressive array of options that cater to diverse tastes. The breakfast buffet is frequently described as large and varied, with a good selection of fresh and delicious choices that include special mentions of freshly made dishes such as dosa and vada. Many found the breakfast to be one of the best they've had in Sri Lanka, appreciating the assortment and quality of food available. The inclusion of fresh fruits in the buffet, along with exceptional service such as surprising guests with a birthday cake, adds a personal touch to the overall experience. However, a few guests noted that the breakfast offerings did not meet their expectations for a five-star establishment, with some considering the selection as simple or average. Despite this, the majority of reviews reflect a positive breakfast experience that pairs well with the scenic views of the surrounding tea plantations.

Dinner
Dinner at the Heritance Tea Factory receives high praise for its remarkable culinary offerings, making it a standout experience for guests. The dining experience is characterized by an extensive and varied buffet, noted by many as excellent, with some describing it as incredible and delicious. Additionally, the a la carte menu offers fantastic selections, catering to a range of preferences. The food quality is complemented by impeccable service, with staff taking special care to ensure a memorable dining experience. Unique dining experiences, such as the 8-course gourmet meal in a historic railway carriage, are highlighted as exceptional. The setting and ambience, enhanced by live music and beautiful views, add to the overall charm of dining at the hotel. While some mention limited options in the buffet, the general consensus emphasizes the delight of the meals, the welcoming environment, and the exceptional service, affirming the Heritance Tea Factory as a culinary destination in Sri Lanka.

Rooms
Nestled amidst the lush landscapes of Nuwara Eliya, the Heritance Tea Factory provides travelers with a unique experience of staying in a beautifully preserved tea factory. Guests have lauded the rooms for their comfort and spaciousness, with many highlighting the stunning panoramic views offered by the triple aspect rooms and balconies overlooking the tea plantations. The rooms exude a rustic and somewhat old-fashioned charm, providing a cozy retreat with picturesque vistas.

Cleanliness and comfort are consistent themes, with visitors appreciating the well-maintained and thoughtfully designed interiors. Many rooms are equipped with modern conveniences, ensuring a comfortable stay. However, it is noted that while the rooms are generally clean and comfortable, some elements such as the bathrooms and shower areas could benefit from an update to match the overall ambiance of the property.

The combination of serene surroundings and the room's cozy furnishings make for a relaxing stay, although a few guests mentioned the absence of air conditioning and fly screens on windows. Despite this, the unique charm of the property, complemented by the breathtaking landscapes, leaves a lasting impression on guests, making it an attractive destination for those seeking an escape into nature's tranquility.

Beds
The beds at Heritance Tea Factory have received mixed feedback from guests, with a noticeable focus on comfort. Many guests have appreciated the beds, describing them as extremely comfortable and suitable for a restful night's sleep. Travelers have highlighted the beds as being both comfortable and cool, likely enhancing the overall experience. However, there are mentions of some mattresses being on the firm side, and a few guests noted discomfort due to thin pocket spring mattresses where springs could be felt. While some experiences varied, the general consensus leans towards a positive experience for many visitors.

Cleanliness
Nestled in a unique setting, Heritance Tea Factory offers a charming blend of history and comfort with a commendable focus on cleanliness. Guests frequently highlight the hotel as extremely clean, with spotless rooms and well-maintained facilities. The hotel is generally recognized for excellent housekeeping, ensuring that both rooms and common areas remain pristine. Many appreciate the clean and comfortable atmosphere, making it an inviting place to stay. The grounds are beautifully kept, enhancing the overall experience of this distinctive accommodation. While some suggest improvements in room updates and a heightened cleaning standard, the majority of reviews underline cleanliness as a strong point of Heritance Tea Factory, contributing to an enjoyable stay.

Staff
At Heritance Tea Factory, the extensive praise for the staff shines as a defining feature of the guest experience. The personnel at this charming hotel are consistently described as warm, welcoming, and attentive, contributing immensely to making guests feel at home. From the front desk to the restaurant, each staff member is noted for their professionalism, friendliness, and eagerness to assist. Whether it's the gardener or the housekeeping team, smiles and a readiness to help seem to be a standard. The service provided is both attentive and proactive, with countless mentions of staff going above and beyond to cater to guests' needs. This remarkable hospitality is frequently highlighted as the highlight of guests' stays, leaving a lasting impression of kindness and dedication. Their approachability and thorough attention to detail create the perfect atmosphere for a memorable visit, underscoring Heritance Tea Factory as a hotel where the staff truly make all the difference.

5 Star
Heritance Tea Factory is located in a truly exceptional setting that sets it apart as a unique destination worth visiting. The hotel's location is often described as breathtaking, offering an experience that is unrivaled. Guests highlight the super service and good value for money as some of the property's defining features, aligning with expectations of a five-star hotel experience. While some reviews suggest that the hotel provides high-quality services and experiences indicative of its star rating, others feel the luxury could be enhanced, noting aspects like outdated carpeting and a lack of some amenities such as slippers. Despite these points, the hotel is revered by many as one of the best they have stayed in, with service quality often being praised. There is, however, a recurring sentiment that the pricing is quite high, with some guests questioning if it justifies the current five-star rating. Overall, the aesthetics and unique charm of the location, combined with commendable service, contribute greatly to its allure.

Luxury
Nestled amidst the lush Sri Lankan hilltops, Heritance Tea Factory offers a unique blend of luxury and history. As a renovated tea factory transformed into an upscale hotel, it exudes an old-world charm that captivates guests. The elegant, classic interiors and exceptional service create a five-star experience, with many praising it as one of the best they've ever encountered globally. Offering panoramic views, the hotel is indeed a majestic retreat, ensuring visitors feel like royalty.

Though some note the worn carpets and sofas, the overall luxury remains undeniable. The hotel is not only a retreat but an experience, providing exciting activities like tea making in traditional attire and nature walks—all available at attractive prices. Dining is also a highlight, with an outstanding restaurant noted for its excellent cuisine and professional staff. While access to the hotel might be a bit challenging, the journey is well rewarded, offering a stay that is both luxurious and uniquely memorable.


No, Heritance Tea Factory doesn't have any pool.

Yes, a spa is available at Heritance Tea Factory.

No, Heritance Tea Factory doesn't allow dogs.

Yes, parking facilities are available at Heritance Tea Factory.

Yes, Heritance Tea Factory has a gym.

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