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Sheraton Carlton Nuernberg

Nurnberg , Eilgutstraße 15 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Carlton Nuernberg hotel is highly praised by guests for its perfect location within walking distance of the train station and the old town. The breakfast buffet is considered excellent with a wide variety of options and attentive, helpful staff. The spacious and clean rooms are well maintained with some guests noting balconies, while the friendly and professional staff are a highlight of the hotel experience. The spa and wellness area offers stunning views and relaxation with a beautiful rooftop pool. Parking facilities are well-organized and convenient for guests arriving by car. Additionally, the hotel offers some incredibly comfortable beds, although some mattresses were reported to be worn out. While opinions vary on the 5-star rating and luxuriousness, the hotel still offers a comfortable stay with excellent amenities, service and location.
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Hotel with Spa

Discover relaxation at the Carlton Spa at Sheraton Carlton Nuernberg. Take in breathtaking views while enjoying a range of beauty and wellness treatments. Unwind in the indoor pool, or choose from a selection of soothing experiences such as the whirlpool, sauna, saunarium, or steam bath. Treatments available include body scrubs, couples massages, facials, manicures/pedicures, and massages. Book your appointment today and spend some time in this tranquil oasis in Nuremberg. Spa hours are 2 PM-9 PM on weekdays and 12 PM-9 PM on weekends.

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Room Types

Classic Double Room This double room features air conditioning. The use of the pool is included in the rate.

Superior Double Room This double room features air conditioning. The use of the pool is included in the rate.

Superior Twin Room This double room features air conditioning. The use of the pool is included in the rate.

Executive King Room This double room features air conditioning. The use of the club lounge and spa is included in the rate.

Executive Twin Room This double room features air conditioning. The use of the club lounge and pool is included in the rate.

About Sheraton Carlton Nuernberg

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Guest Reviews

8.4

Very Good

Location

The location of Sheraton Carlton Nuernberg is highly praised by guests with many describing it as perfect, ideal and great. The hotel is within walking distance of the train station and the old town, making it convenient for those travelling by train. Guests also appreciate the view of Nuremberg from the pool, as well as the easy access to the city's attractions. Some mention road works in front of the hotel causing inconvenience for drivers. The hotel is located in a central yet quiet area with many describing it as optimal and ideal for exploring the city. The breakfast is also commended for providing a good start to the day. Overall, the location and convenience of this hotel are a definite highlight for guests.

Breakfast

The breakfast at Sheraton Carlton Nuernberg has received overwhelmingly positive feedback from guests. Many have described it as very good, excellent, delicious and with plenty of variety. The staff are also praised for their attentive and helpful service during breakfast. Some guests mentioned special requests for vegan or gluten-free options being accommodated. However, there were a few negative comments about the price being too high and the selection not being sufficient. Overall, the breakfast is considered a highlight of the hotel experience with some guests even describing it as exorbitantly good.

Rooms

The guests at Sheraton Carlton Nuernberg seemed pleased with the rooms overall. Many praised the spaciousness and cleanliness of the rooms and some were happy to have balconies. The beds were comfortable and the furniture was generally well-maintained. However, some guests felt that the rooms were outdated with some furniture in need of replacement. A few guests also noted that the hotel's cleaning service was not up to par with some rooms only being cleaned once every few days. Despite these minor issues, the hotel seemed to exceed expectations in terms of staff, amenities and overall comfort, making it a good option for those visiting the area.

Beds

The Sheraton Carlton Nuernberg hotel has some incredibly comfortable beds, as noted by multiple guests. Many reviewers raved about the top-quality mattresses and bedding, mentioning that they had a great night's sleep. However, some reviewers did note that some of the mattresses were a bit worn out. Despite this, the majority of guests enjoyed their stay thanks in part to the cozy beds. Other aspects of the hotel that were well received included the friendly staff, delicious restaurant, fantastic pool and excellent breakfast.

Cleanliness

In guest reviews of the Sheraton Carlton Nuernberg, many guests praised the hotel's cleanliness, describing it as very clean and well-maintained. Some guests also complimented the spacious and modern rooms. The hotel's spa and fitness facilities were also highly regarded with many guests mentioning the beautiful views and well-kept facilities. Additionally, the hotel's friendly service and excellent breakfast buffet were mentioned positively in reviews. However, there were a few negative comments regarding cleanliness, including reports of mold in one room and evidence of incomplete cleaning in another. Despite these isolated incidents, most guests were very satisfied with the hotel's cleanliness and would recommend it to others.

Staff

The Sheraton Carlton Nuernberg hotel boasts exceptional staff. Reviews praise the friendliness, attentiveness and professionalism of the personnel. The reception staff, in particular, is commended for their welcoming and accommodating service. The restaurant and bar staff are also recognized for their great efforts. Although some negative reviews mention unfriendly or unhelpful staff, the majority of guests have had a very positive experience with the team. The hotel is ideally located and guests appreciate the excellent cleaning service, comfortable beds and delicious breakfast options. Overall, the kind and helpful staff make for a pleasant and enjoyable stay at Sheraton Carlton Nuernberg.

Spa

The Sheraton Carlton Nuernberg boasts an excellent spa and wellness area according to its guests' reviews. It's described as very clean, well-maintained, spacious and well-equipped with a peaceful and relaxing atmosphere. The rooftop spa offers a unique view of the city. The swimming pool is also highly praised with some describing it as lovely and with a great view. Furthermore, the hotel's large rooms, comfortable beds and excellent massage offering are additional benefits to those looking for a relaxing stay. Overall, the spa and wellness area is a highlight of the Sheraton Carlton Nuernberg.

Parking

The Sheraton Carlton Nuernberg offers various parking options for guests with private parking that can accommodate SUVs and saloons. The hotel has a parking garage on-site, which is relatively expensive, but there are also free outdoor parking spaces available. The location of the hotel is convenient for guests arriving by car with good access by road and ample parking facilities. However, some guests have reported difficulty finding the garage due to ongoing construction in the area and the strange elevator-like parking spots. Overall, the parking is well-organized and the staff is helpful in directing guests to the appropriate location. Nevertheless, visitors should be cautious as some have received misleading information regarding parking fees at check-in.

5 Star

The Sheraton Carlton Nuernberg has received mixed reviews from guests regarding its 5-star rating. While some found it exceptional, others questioned its status and suggested urgent renovations are required to justify the premium price. The cleaning service and breakfast were also criticized by some guests. However, the hotel did receive praise for its Sheraton-level service and facilities. Overall, while not everyone agreed on the 5-star standard, the hotel still provided a comfortable stay for most guests.

Indoor Pool

Guests of the Sheraton Carlton Nuernberg have raved about the indoor pool and wellness area of the hotel. Many reviewers noted the beauty of the pool, some even calling it lovely and appreciated the stunning view of the Altstadt that could be seen from the swimming deck. Though some commented on the pool's small size or its location on the upper floor next to the hotel bar, guests were impressed with the well-kept pool and sauna area. In addition to the pool, reviewers also enjoyed the spa and sauna facilities available to them. Overall, the hotel's pool area was a top highlight for many guests, alongside the excellent service and breakfast selection.

Luxury

The Sheraton Carlton Nuernberg has received mixed reviews regarding its luxuriousness, although the majority note the hotel as a 5-star experience. Some guests have critiqued the overall look and urgently suggest renovations, while others remark on the stylishness and excellence of the hotel. The hotel's pleasant staff, delicious restaurant and stunning pool views have also been highlights. While some guests note disappointment with housekeeping standards and stains in their room, many praise the spaciousness of the rooms with comfortable beds and an excellent wellness area. Overall, the Sheraton Carlton Nuernberg is worth considering for a luxurious stay.

Yes, Sheraton Carlton Nuernberg has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Sheraton Carlton Nuernberg.

Yes, Sheraton Carlton Nuernberg welcomes dogs.

Yes, parking facilities are available at Sheraton Carlton Nuernberg.

Yes, Sheraton Carlton Nuernberg has a gym.

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