InfoSummary of reviewsRiu Palace Costa Rica - All Inclusive is celebrated for its idyllic beachfront location surrounded by majestic mountains and cliffs, offering guests beautiful vistas and serene surroundings. The resort is conveniently situated near the town of Coco, with easy beach access and well-maintained grounds featuring multiple inviting pools that enhance relaxation. While the beach is noted as smaller, guests enjoy the quiet and beautiful atmosphere, making it perfect for family trips and nature lovers.
The resort's dining experiences receive high praise, particularly the breakfast buffet, which impresses guests with its diverse offerings and quality. Made-to-order omelettes, breakfast samosas, a variety of healthy options, and fresh ingredients make breakfast a standout feature. Lunch and dinner, particularly at the Arenal and Papagayo buffets, are appreciated for their fresh and flavorful dishes, although some wish for more seafood options and improved seating arrangements at à la carte restaurants.
Rooms are spacious and comfortable, with effective air conditioning and thoughtful amenities like clothes drying racks. Despite these positive aspects, the room decor is considered dated, with maintenance issues such as non-draining sinks and malfunctioning fridges being pointed out. Cleanliness in rooms has occasionally been a concern, although the staff are recognized for their diligent efforts amid challenging conditions.
Staff at Riu Palace Costa Rica contribute significantly to the positive guest experience, renowned for their friendliness and attentiveness. Exceptional service from bartenders like Felipe and Chris enhances the overall hospitality, making guests feel welcome and cared for, often described as akin to family.
The pool areas are a highlight with five well-maintained options, a swim-up bar, and a children's pool area, providing guests with ample choice and ensuring no overcrowding. The cleanliness and warmth of the pools, along with stunning views and comfortable seating areas, make the poolside experience exceptional.
While WiFi availability is appreciated, its reliability and strength could be improved, as connectivity challenges are frequently noted. In contrast, beds receive mixed reviews, with guests noting firmness and a need for pillow upgrades to enhance comfort.
Overall, while the resort is acclaimed for its excellent service, picturesque surroundings, and culinary delights, some critiques suggest the experience falls slightly short of five-star luxury due to room interiors and bedding concerns. Nevertheless, the Riu Palace Costa Rica offers a fabulous all-inclusive experience in the vibrant Guanacaste region, providing relaxation, adventure, and consistently strong service, making it a top choice for a memorable holiday. Show more
InfoSummary of reviewsRiu Guanacaste - All Inclusive is celebrated for its breathtaking location, situated between lush greenery and a stunning beachfront. Its direct access to turquoise waters and splendid mountain views offers guests a tranquil escape and an ideal backdrop for relaxation or adventure. The expansive property includes multiple pools and dining options that accommodate both adults and children, underscoring its family-friendly atmosphere. While the approach road might present challenges, guests agree that the remarkable setting and exceptional service make the trip worthwhile.
Breakfast at the resort garners high praise for its abundance of choices, with fresh fruits and a standout omelet bar receiving particular accolades. The varied buffet ensures guests start their day with satisfaction, setting the tone for indulgence and leisure. Dinner continues the culinary delight, with diverse dining experiences and specialty restaurants like the Italian and Asian receiving commendations for their quality.
Rooms are often described as spacious and clean, with newer sections offering a fresh and comfortable environment. However, there are mentions of outdated interiors and maintenance issues, particularly in older areas of the hotel. Despite this, guests frequently enjoy impressive views from their accommodations.
Cleanliness across the Riu Guanacaste property is generally praised, with diligent staff ensuring that rooms and common areas remain impeccable. The hotel's beautiful surroundings and attentive service contribute to an enjoyable stay for guests seeking a well-kept retreat.
The staff is often cited as a key factor in enhancing the guest experience, with their friendliness and dedication contributing significantly to a memorable vacation. They are applauded for going above and beyond to meet guests' needs, underscoring the warm and welcoming atmosphere of the resort.
Riu Guanacaste's beach location is a highlight, offering direct access to a serene paradise with lovely sands and warm waters. Guests appreciate the chance to unwind by the ocean or explore nearby nature, contributing to a gratifying beachfront experience. The resort's pools further enhance the appeal with modern amenities, including slides that delight all ages.
The hotel excels in catering to families, offering a variety of activities and entertainment options that engage children and adults alike. The water park is a standout feature, ensuring young guests have ample opportunities for fun. Proximity to exciting local attractions adds to the family-friendly appeal, making Riu Guanacaste a favorite getaway for both young ones and their parents.
While the resort provides many enjoyable experiences, there are occasional critiques regarding WiFi coverage, beds, and some dining inefficiencies during peak times. These areas could benefit from improvement to align with guests’ expectations. Overall, Riu Guanacaste is widely regarded as an attractive destination for those seeking a diverse and rewarding vacation experience. Show more