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Summary of reviews'Venezia' hotel offers a convenient and practical option for travelers, particularly those arriving from Romania or crossing the border in the evening. Its location directly on the highway eliminates any detours, making it easy to find and accessible and features like a camera-equipped parking lot add an extra layer of security for vehicles. Although the rooms are described as not new, they are clean and offer good value for money.
The dinner experience at Venezia receives high marks for its delicious cuisine. Guests laud the quality of the food, whether dining in the restaurant or utilizing room service. The convenience of having a restaurant on the first floor enhances the overall experience, complemented by the politeness and helpfulness of the staff. Although the restaurant does not serve breakfast and has occasional inconsistencies in its schedule, the general consensus is positive with many pointing to the excellent food quality and accommodating service.
Room reviews present a mixed picture. While some appreciate the spaciousness and cleanliness, a recurring theme of outdated decor and the need for repairs diminishes the experience. Common issues include peeling wallpaper, stained shower cabins, dirty tiles and noise from the first-floor restaurant. Basic amenities like kettles, refrigerators and air conditioning are absent in some rooms, but the staff's wonderful care and positive attitude often compensate. Nevertheless, the rooms are in clear need of renovation.
Regarding cleanliness, the hotel generally maintains a clean environment, earning praise for the neat condition of bedding and towels. However, some guests mention a pervasive kitchen smell throughout the hotel and occasional mold in the bathrooms. Certain areas require more rigorous housekeeping to ensure a consistently pleasant stay.
The hotel staff consistently impresses guests with their warm hospitality and professionalism. Polite, responsive and accommodating, they strive to provide excellent service, ensuring that all requests are managed promptly. Their attention to detail and wonderful attitude are frequently praised, although occasional lapses in organization are noted.
Finally, the beds at Venezia receive commendable feedback for comfort and spaciousness. Guests highlight the good quality of the bed linens, despite occasional remarks about old linens and small blankets. Overall, children seemed to enjoy their stay and the comfort of the beds is often highlighted as a positive aspect.
In summary, Venezia provides a practical and convenient choice for travelers. The exemplary staff, delicious dinner options and comfortable beds enhance the stay, despite the need for room renovations and occasional cleanliness issues.
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