5-Star ResortThis resort offers unique accommodation in suites with retractable ceilings to stargaze from your bed. It features a spa, a restaurant and vineyard views.
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Summary of reviews related to the '5 Star' categoryL'AND Vineyards - Relais & Châteaux boasts the prestigious Relais & Châteaux affiliation but seems to fall short of the expectations of a 5-star hotel in several areas. While the property offers a Michelin dining experience, it may not be the best choice for families with younger children. Guests have noted that the overall service does not align with what one would expect from a luxury hotel. The staff performance lags behind standards, and there have been concerns about the slow service. Maintenance issues appear to be a recurring theme, with the hotel showing signs of wear and tear over its years of operation, detracting from the luxury appeal. Additionally, the absence of bathroom heating during winter months can lead to discomfort for guests. In terms of culinary offerings, the high prices and lackluster room service leave much to be desired. The hotel is marketed as a Vineyard Hotel, but the staff's limited knowledge of wine disappointing falls short of expectations. Lastly, the ambiance may not be suitable for rainy weather or entertaining children, diminishing its appeal as a well-rounded luxury destination.
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