Pinnacle Hotel at the Pier

North Vancouver 49.31079900, -123.07935700 , 138 Victory Ship Way (Show on Map)
8.6
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Pinnacle Hotel at the Pier consistently shines in guest reviews, primarily for its exceptional location and breathtaking views. Nestled in the heart of the Shipyards District, it offers easy access to a myriad of attractions, dining options, bars and shops. Its proximity to the Seabus terminal enhances convenience for both tourists and business travelers seeking to explore downtown Vancouver and surrounding areas. The waterfront setting contributes to a serene and relaxing ambiance, further complemented by the hotel's clean, comfortable and quiet accommodations.

Breakfast at the hotel receives positive remarks for its variety and deliciousness with guests particularly enjoying their meals at the Lobby Restaurant. Most guests appreciate the taste and selection, despite some feedback suggesting a desire for more menu options and quicker service.

The rooms at the Pinnacle Hotel at the Pier are clean, stylish and provide stunning views, especially those on the higher floors. While they are described as slightly smaller, they are well-maintained with modern décor and excellent amenities. Comfortable beds and large, clean bathrooms add to the overall experience, making them a cozy retreat after a day of exploration.

Cleanliness is a standout aspect with both guestrooms and public areas like the pool and gym receiving high praise. Housekeeping ensures that rooms remain spotless, contributing to the comfortable and welcoming environment.

The hotel's staff is frequently highlighted for their friendliness, helpfulness and professionalism. Guests commend the team for going above and beyond in providing excellent customer service, which significantly enhances the overall experience.

The gym and pool facilities are well-regarded with guests appreciating the well-equipped fitness center and the large indoor swimming pool. The pool area, which includes a hot tub, sauna and steam room, offers a relaxing spot for guests to unwind.

While parking at the hotel is convenient with an underground option, guests note that the fees are high and suggest that additional security measures could be beneficial.

Families find the hotel accommodating, particularly praising the nearby Shipyards area and the Seabus access to downtown Vancouver. Though room options might be limited for larger families, the overall experience remains positive with enjoyable activities and amenities for kids.

As for bedding, the hotel generally receives positive reviews for its comfortable mattresses and pillows, even though a few guests had minor concerns regarding their softness or size for families.

In conclusion, the Pinnacle Hotel at the Pier stands out for its prime location, scenic views, cleanliness and friendly staff, making it a top choice for visitors seeking a blend of relaxation and exploration.
Show more
Categories
Hotel near Ski Resorts
Located close to the Lonsdale Quay, it offers convenient access to transportation options to reach ski resorts. The hotel itself provides excellent amenities for relaxation after a day on the slopes, including comfortable rooms and dining options.

Hotel for Honeymoon
Located in North Vancouver, this hotel offers great views and a serene environment. It is suitable for couples seeking a peaceful retreat.

Family Friendly Hotel
The Pinnacle Hotel at the Pier is known for its family-friendly amenities, including a pool. It offers views of Vancouver Harbour.

Romantic Hotel
Located in North Vancouver, this hotel offers beautiful waterfront views and a relaxed atmosphere, perfect for a romantic escape. Its comfortable accommodations and convenient location enhance the experience.

Hotel with Parking
Featuring secure underground parking, this hotel provides a safe place to park. While fees apply for overnight parking, validation is available for restaurant patrons.

5-Star Hotel
Located in North Vancouver, offering stunning views of the Vancouver skyline. This hotel features a pier, luxurious accommodations, and a serene environment away from the city center.

Hotel with Pool Lap Lanes
Offers a pool with dedicated lap lanes, providing a focused swimming experience in addition to its other upscale amenities.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Pool Lap Lanes  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard King Room This room offers a flat-screen TV, microwave, and refrigerator. A work desk is provided. Free WiFi is included.

Superior Double Room with Two Double Beds with Harbour View This room offers a balcony with views of North Vancouver waterfront and Vancouver city centre. A microwave and refrigerator are provided. Free Wi-Fi and cable TV are included.

Superior King Room with Harbour View This room offers a balcony with views of North Vancouver waterfront and Vancouver city centre. A microwave and refrigerator are provided. Free Wi-Fi and cable TV are included.

Standard Double Room with Two Double Beds This room offers a flat-screen TV, microwave, and refrigerator. A work desk is provided. Free WiFi is included.

Superior King Room with Partial Harbour View The spacious double room provides a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV. The unit offers 1 bed.

Junior Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a minibar, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds.

King Studio The spacious quadruple room provides a minibar, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
8.6
Very Good
Location
Nestled in a fantastic location, Pinnacle Hotel at the Pier offers easy access to a plethora of attractions and amenities. The hotel is praised for being within walking distance to a variety of restaurants, bars and shops, making it ideal for those who enjoy exploring local cuisine and vibrant neighborhoods. The proximity to the Seabus terminal provides convenient travel to downtown Vancouver and other nearby areas, enhancing its appeal for both tourists and business travelers.

Guests frequently highlight the stunning views of the city skyline and harbor, which can be enjoyed from many rooms and throughout the hotel. The serene waterfront setting adds to the charm with the tranquility of the area contributing to a relaxing stay.

The hotel's location in the heart of the Shipyards District places it among excellent dining options and lively public spaces, perfect for both leisurely strolls and more structured outings. Visitors find it exceptionally convenient for day trips around North Vancouver and appreciate the easy walkability to nearby attractions.

Though the rooms are noted to be on the smaller side and decor not brand new, they are consistently described as clean, comfortable and quiet, ensuring a restful retreat after a day of exploring. The combination of friendly staff, good service and a well-maintained pool area with a sun deck further enhances the overall positive experience.

Overall, the Pinnacle Hotel at the Pier stands out for its exceptional location, breathtaking views and convenience, making it a top choice for visitors looking to immerse themselves in both relaxation and exploration.

Breakfast
The breakfast experience at Pinnacle Hotel at the Pier appears to be generally positive based on guest reviews. Many guests commend the breakfast for being good, varied and delicious. The quality of food for both breakfast and dinner receives high marks with specific praise directed towards the Lobby Restaurant, which serves very nice and lovely breakfasts. Guests often recommend trying the breakfast and also note the excellence of the evening bar service.

Comments on the breakfast menu suggest it is very good, though there are mentions of a desire for more selection. Service during breakfast receives positive remarks, but some guests noted that breakfast service can be slow and a few mentioned issues like no room service for breakfast in bed and no coffee refills.

Overall, the breakfast at Pinnacle Hotel at the Pier is appreciated for its taste and variety with room for improvements in menu options and service speed.

Rooms
A stay at the Pinnacle Hotel at the Pier promises a remarkable experience with its clean, stylish and spacious rooms. Guests frequently highlight the comfortable beds and the spectacular views overlooking the harbor and downtown Vancouver. Many rooms come with small balconies, enhancing the scenic experience. The location is described as great, offering ease of access to the local attractions. The interior of the rooms is modern and chic, making for a very pleasant stay.

The facilities in the rooms are generally regarded as excellent with amenities such as a sofa bed proving useful for families. Rooms are kept in impeccable condition and provide a quiet, cozy atmosphere. The large, clean bathrooms and overall spaciousness add to the comfort.

While the rooms on the 7th and 8th floors receive particular praise for their breathtaking views, some reviews mention minor drawbacks like rooms being slightly too warm, smaller room sizes for groups and double beds instead of queen-size. Nonetheless, the overwhelmingly positive aspects of the rooms, from the comfortable mattresses to the cleanliness and modernity, make it clear why many guests find their stay at the Pinnacle Hotel at the Pier to be an exceptional part of their trip.

Beds
Pinnacle Hotel at the Pier consistently receives praise for its comfortable beds. Many guests have remarked on the overall comfort, citing that the beds and pillows contribute to a restful night's sleep. Multiple reviews highlight that the mattresses are very comfortable, although a few guests noted they found them to be a bit too soft or in need of replacement. There were some isolated criticisms regarding the beds, such as small sizes for families, some mattresses dipping in the corners and a particularly uncomfortable sofa bed for adults. Overall, despite a few concerns, the general sentiment leans towards a positive experience with the bedding at Pinnacle Hotel at the Pier, complemented by additional amenities and great views of the waterfront and downtown Vancouver.

Cleanliness
Pinnacle Hotel at the Pier receives high marks for its cleanliness from guests. Reviews highlight that rooms are consistently clean and comfortable with particular praise for the spotless conditions and quiet atmosphere. Housekeeping is noted as fantastic, ensuring rooms are not only clean but also well-maintained. The facilities, including the pool and gym, receive positive mentions for being very clean and good-sized. Additionally, the hotel offers a modern and accessible environment with a great location close to numerous restaurants.

While rooms may be on the smaller side, they are described as nice with clean, updated interiors and impressive seaside views. Guests appreciate the very clean and efficient check-in process, along with exceptional service from the staff. Overall, the hotel is repeatedly described as very clean, contributing to a comfortable and enjoyable stay.

Staff
The staff at Pinnacle Hotel at the Pier consistently receive high praise for their friendliness, helpfulness and professionalism. Guests describe the team as kind, attentive and accommodating, often going above and beyond to provide a warm and supportive experience. The front desk is noted for its efficiency and willingness to assist with any queries or needs. Housekeeping staff are also highlighted for their exceptional responsiveness and friendliness. Overall, the staff's courteous nature and excellent customer service significantly enhance the welcoming environment of the hotel. While there was one mention of not being able to offer a later check-out, the overall impression is overwhelmingly positive, contributing to a highly commendable experience for visitors.

Gym
Guests at Pinnacle Hotel at the Pier have shared positive feedback about the hotel's gym and fitness amenities. The gym is noted for being well-equipped and spacious, allowing for a pleasant workout experience. Visitors particularly appreciated the stunning views available from the fitness facility. The adjacent swimming pool also garnered praise for its large size and lovely ambiance, making it a favorite spot for relaxation. Additionally, the pool area includes a hot tub and a sun deck, perfect for unwinding after a day of activities. The hotel's attentive and responsive staff further enhances the overall experience, ensuring a supportive environment for guests looking to utilize the fitness and spa amenities.

Pool
The Pinnacle Hotel at the Pier boasts an impressive array of aquatic amenities that consistently receive positive feedback from guests. The standout feature is its very large indoor swimming pool, which is 25 meters long with 5 lanes, making it ideal for serious swimmers. The pool area also includes a hot tub, sauna and steam room, all of which contribute to a deeply relaxing experience. Guests also appreciate the exceptional gym facilities and the scenic views from the pool area and sun deck. Although some guests feel the pool area could use a bit of refreshing, the overall consensus is that the pool and related amenities are fantastic, providing a terrific space for both exercise and unwinding.

Parking
Parking at Pinnacle Hotel at the Pier has garnered mixed feedback from guests. While the hotel offers convenient and available underground parking, the cost associated with parking has been a significant point of contention. Several reviews point out that the parking fees are steep with rates ranging from $28 to $30 per night, not including an additional 25% parking tax. This results in some guests feeling that these fees should be included in the cost of their stay. On the positive side, the parking is easily accessible and situated directly beneath the hotel, providing a convenient option for guests with vehicles. However, there have been isolated incidents of car break-ins reported in the parkade. Overall, the parking experience at the Pinnacle Hotel at the Pier is marked by high costs and convenience with a need for additional security measures.

Family
The Pinnacle Hotel at the Pier offers a convenient spot for families with children, located near the vibrant Shipyards area, which features enjoyable activities such as a splash area for kids and a selection of restaurants. The hotel's facilities include a nice size pool suitable for children, adding a fun option for family leisure. Access to downtown Vancouver is easy, thanks to the nearby Seabus, enhancing the overall convenience for exploring the city.

Accommodation-wise, the hotel provides rooms that can cater to families with some guests appreciating the studio setup when traveling with children. The availability of a great sofa bed also adds to the comfort. However, some families find the room options a bit limited, especially larger groups who feel the rooms can be expensive without sufficient space. Specifically, the preference for two queen beds instead of doubles is noted, as the doubles tend to be small for sharing.

Despite a few challenges, the overall experience at the Pinnacle Hotel at the Pier offers a positive stay for families looking for convenience and nearby activities for kids.


Yes, Pinnacle Hotel at the Pier has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Pinnacle Hotel at the Pier.

Yes, Pinnacle Hotel at the Pier welcomes dogs.

Yes, parking facilities are available at Pinnacle Hotel at the Pier.

Yes, Pinnacle Hotel at the Pier has a gym.

Location Show Map
More Options
  • Bed & Breakfast in North Vancouver

  • 9.7 Excellent

  • From $269

  • Hotel in Vancouver

  • 9.3 Excellent

  • From $483

  • Hotel in Vancouver

  • 9.0 Excellent

  • From $445

  • Hotel in Vancouver

  • 9.1 Excellent

  • From $304



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ