Holiday Inn Express Hotel & Suites North Conway by IHG
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Summary of reviewsHoliday Inn Express Hotel & Suites North Conway by IHG is praised for its prime location nestled in the picturesque landscape of North Conway. Guests appreciate its proximity to a variety of shops, restaurants, and local attractions, making it a convenient choice for travelers. The hotel's location also serves as a gateway for outdoor enthusiasts seeking adventures in the White Mountains. Guests often mention the convenience of nearby dining options and enjoy additional amenities like breakfast, a pool, and a hot tub.
The breakfast experience is highly rated for its quality and variety, with guests complimenting the hot and tasty offerings. The complimentary breakfast adds value to the stay, although some minor inconveniences related to ongoing construction in the breakfast area are noted.
Guest reviews highlight the spaciousness and quietness of the rooms, providing a restful atmosphere. However, the hotel is undergoing renovations, with several reports pointing to outdated rooms and housekeeping inconsistencies, suggesting a need for improvement in cleanliness and maintenance. Despite these challenges, the pool and hot tub amenities are appreciated by those who use them.
Staff at the hotel are consistently praised for their warm and welcoming demeanor, contributing positively to guest experiences. The check-in process is often described as efficient and professional, with specific staff members like Leslie, Kylie, and Sarah receiving commendations for exceptional service.
Bed comfort is another positive note, with many guests finding the beds and pillows to be extremely comfortable, enhancing their stay despite some minor issues with bed-making and personal preferences for mattress firmness.
Overall, while the hotel is noted for its excellent location and friendly staff, it is currently in a transitional phase with room renovations, aiming to enhance comfort and service quality in the future.
Categories
The breakfast experience is highly rated for its quality and variety, with guests complimenting the hot and tasty offerings. The complimentary breakfast adds value to the stay, although some minor inconveniences related to ongoing construction in the breakfast area are noted.
Guest reviews highlight the spaciousness and quietness of the rooms, providing a restful atmosphere. However, the hotel is undergoing renovations, with several reports pointing to outdated rooms and housekeeping inconsistencies, suggesting a need for improvement in cleanliness and maintenance. Despite these challenges, the pool and hot tub amenities are appreciated by those who use them.
Staff at the hotel are consistently praised for their warm and welcoming demeanor, contributing positively to guest experiences. The check-in process is often described as efficient and professional, with specific staff members like Leslie, Kylie, and Sarah receiving commendations for exceptional service.
Bed comfort is another positive note, with many guests finding the beds and pillows to be extremely comfortable, enhancing their stay despite some minor issues with bed-making and personal preferences for mattress firmness.
Overall, while the hotel is noted for its excellent location and friendly staff, it is currently in a transitional phase with room renovations, aiming to enhance comfort and service quality in the future.
Hotel near Golf Courses
Located in North Conway, this hotel provides a convenient base for exploring the local golf scene and accessing nearby courses in the surrounding area.
Hotel near Ski Resorts
This hotel is located near several ski resorts and offers comfortable accommodations. It is suitable for travelers looking for a reliable and convenient base for skiing.
Hotel for Honeymoon
Accessible Hotel
Guest Reviews
Nestled in the picturesque landscape of North Conway, the Holiday Inn Express Hotel & Suites stands out for its prime location. Guests consistently praise its proximity to a diverse array of outlets, restaurants, and shops, making it convenient for travelers with varied interests. The hotel serves as a gateway to the bustling activities of the area, with many guests lauding its accessibility to local venues, especially when attending nearby events like weddings.
For outdoor enthusiasts, the hotel's location is ideal for engaging in hiking and ice climbing adventures in the beautiful White Mountains. Those preferring a more relaxed pace will appreciate the ability to stroll to nearby restaurants right across the street, enjoying the vibrant culinary scene that North Conway offers.
Complementing the advantageous geography, visitors frequently mention the quality of the breakfast and amenities such as the pool and hot tub, adding comfort and convenience to their stay. This functional and well-situated hotel serves as a comfortable base to explore this charming region, offering both tranquility and accessibility to the best of North Conway.
The breakfast experience at Holiday Inn Express Hotel & Suites North Conway by IHG receives high marks from guests for its quality and variety. Described as excellent, abundant, and a highlight of their stay, many visitors appreciate the full hot breakfast that sets them up for the day. The food is often noted as hot and tasty, with some guests singling out specific items like blueberry muffins for special praise. Cleanliness and a comfortable environment enhance the dining experience, and the complimentary nature of the breakfast is seen as a significant value-add. While there are mentions of ongoing construction in the breakfast area and occasional dissatisfaction, these seem to be outweighed by the positive comments on the varied selection and good quality of the offerings. Overall, the breakfast at this hotel leaves a favorable impression on most of its guests, complementing the hotel's convenient location and comfortable accommodations.
The Holiday Inn Express Hotel & Suites North Conway offers guests the advantage of a prime location, which remains a highlight for many. Guests often find the rooms to be spacious and quiet, providing a restful experience in terms of comfort. Cleanliness is mentioned positively at times, with some rooms being noted as clean upon check-in. While the beds are generally described as fine and offering a soft sleeping surface, there have been instances where bed linens appear worn, indicating the need for some replacement.
However, areas for improvement are evident, as the hotel is undergoing a lengthy remodeling process. This ongoing renovation seems necessary as many guests have noted that the rooms feel outdated and are showing signs of wear, such as stains on the ceiling and issues with room fixtures. Housekeeping inconsistencies are a concern, with reports of uncleaned rooms, infrequent towel replacement, and insufficient restocking of essentials like toilet paper and soap.
Some guests have pointed out issues with bathroom cleanliness, ranging from mold to improperly cleaned showers and sinks. Moreover, room temperature and climate control are occasionally problematic, as some guests find the A/C units noisy or ineffective in regulating the temperature, especially in warmer conditions. Lighting within the rooms is another aspect that could be improved for a better experience. Despite these challenges, guests who took advantage of the pool and hot tub facilities appreciated those amenities. Overall, the location shines as the main draw while the hotel appears to be in transition, aiming for improved comfort and service in the future.
Visitors to the Holiday Inn Express Hotel & Suites North Conway by IHG generally appreciate the comfort offered by the beds. A majority of guests find the beds and pillows to be quite comfortable, highlighting the super comfy king beds and very soft bedding as a notable feature of their stay. Some guests even expressed admiration for the incredibly soft sheets, curious about the hotel's secret to achieving such comfort. Although there are a few mentions of beds being made sloppily, and some mattresses being too firm for particular tastes, the overall feedback emphasizes the beds' comfort as a positive aspect of the experience. Despite some criticism regarding room cleanliness and bed-making, the comfort of the beds consistently stands out in guest reviews.
The reviews for the Holiday Inn Express Hotel & Suites North Conway by IHG highlight some significant concerns with the cleanliness of the hotel. Guests consistently expressed dissatisfaction with the state of their rooms, reporting issues such as dirt, mold, and even more alarming cleanliness issues, like blood stains on the bed and hair on towels. The bathrooms, in particular, seemed to be frequently neglected, with recurring mentions of mold and soap scum. Additionally, some guests experienced inconvenience due to a lack of housekeeping during extended stays, having to request basic amenities like towels and make their own beds. A few noted attempts at improvements, but these efforts appeared insufficient to outweigh the overall negative impressions. Despite these issues, some guests appreciated the convenient location, friendly staff, and found check-in processes smooth and efficient. Nonetheless, the hotel's cleanliness was a common and significant concern among those who stayed.
Visitors to the Holiday Inn Express Hotel & Suites North Conway by IHG consistently highlight the warm and welcoming demeanor of the hotel's staff. Numerous reviews praise the team's friendliness and helpfulness, particularly during the check-in process, where guests often note efficient and professional service from the front desk. Guests frequently describe the staff as attentive and courteous, contributing to a pleasant overall stay. Notably, staff members such as Leslie, Kylie, and Sarah received commendations for their exceptional service, illustrating the hotel's commitment to accommodating guest needs. Despite a couple of less favorable experiences regarding maintenance issues, the staff generally manages to leave a positive impression through their efforts to resolve concerns promptly. Overall, the friendliness and helpfulness of the staff contribute significantly to the positive atmosphere at this hotel, enhancing the experience for guests visiting the beautiful North Conway region.
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Location
For outdoor enthusiasts, the hotel's location is ideal for engaging in hiking and ice climbing adventures in the beautiful White Mountains. Those preferring a more relaxed pace will appreciate the ability to stroll to nearby restaurants right across the street, enjoying the vibrant culinary scene that North Conway offers.
Complementing the advantageous geography, visitors frequently mention the quality of the breakfast and amenities such as the pool and hot tub, adding comfort and convenience to their stay. This functional and well-situated hotel serves as a comfortable base to explore this charming region, offering both tranquility and accessibility to the best of North Conway.
Breakfast
Rooms
However, areas for improvement are evident, as the hotel is undergoing a lengthy remodeling process. This ongoing renovation seems necessary as many guests have noted that the rooms feel outdated and are showing signs of wear, such as stains on the ceiling and issues with room fixtures. Housekeeping inconsistencies are a concern, with reports of uncleaned rooms, infrequent towel replacement, and insufficient restocking of essentials like toilet paper and soap.
Some guests have pointed out issues with bathroom cleanliness, ranging from mold to improperly cleaned showers and sinks. Moreover, room temperature and climate control are occasionally problematic, as some guests find the A/C units noisy or ineffective in regulating the temperature, especially in warmer conditions. Lighting within the rooms is another aspect that could be improved for a better experience. Despite these challenges, guests who took advantage of the pool and hot tub facilities appreciated those amenities. Overall, the location shines as the main draw while the hotel appears to be in transition, aiming for improved comfort and service in the future.
Beds
Cleanliness
Staff
No, Holiday Inn Express Hotel & Suites North Conway by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites North Conway by IHG.
No, Holiday Inn Express Hotel & Suites North Conway by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites North Conway by IHG.
No, Holiday Inn Express Hotel & Suites North Conway by IHG doesn't have a gym.
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