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Summary of reviewsWyndham Garden North Bergen - Secaucus stands out as a practical and budget-friendly lodging option for travelers looking to explore New York City and Jersey City. Its prime location, just a short walk from various bus stops that provide a direct connection to Manhattan within approximately 20 minutes, makes it highly convenient. Additionally, the hotel's proximity to the airport, convention center and major highways, combined with its plentiful free parking, enhances its appeal for diverse travel needs. Nearby amenities like supermarkets, shops and eateries also contribute to a comfortable stay.
Guests are generally pleased with the spacious, modern and clean rooms that offer a relaxing retreat. The beds in particular receive high praise for their exceptional comfort, often described as among the best experienced by visitors. While some reviews noted occasional issues such as noisy heating systems, maintenance problems and privacy concerns in bathroom layouts, the overall feedback remains positive.
Cleanliness levels in the guest rooms are mostly maintained well with many finding them tidy and inviting. However, some inconsistencies in cleanliness were observed in common areas like hallways and elevators. Despite occasional minor issues, the majority found the housekeeping satisfactory.
The staff is frequently commended for their friendliness and efficiency, adding to the overall pleasant experience. Specifically, members like Christine, Mark, Mr. Lenny, Diego and Esma are notably praised for their excellent service. While there are a few reports of less responsive and unprofessional behavior from some front desk employees, the general sentiment towards the staff is favorable.
The hotel's breakfast offerings receive mixed reviews. Many guests feel that for the price charged, the breakfast could benefit from more variety and better quality. Despite some positive remarks about the freshness of the food and supportive breakfast staff, the overall feedback suggests room for improvement.
Dinner experiences are similarly mixed with guests appreciating the quality of food but often critiquing the limited menu options and high prices. Service during dinner has been flagged as an area needing enhancement with some guests opting for delivery services due to long wait times and inattentiveness.
The hotel's gym, though small, is generally well-received, being described as clean and adequately equipped. This allows guests to maintain their fitness routine during their stay.
For families, the Wyndham Garden North Bergen - Secaucus provides spacious accommodations suitable for groups, contributing to a comfortable family stay. The strategic location and family-friendly atmosphere, including amenities like a pool, make it an attractive option for those traveling with children.
Although the hotel offers free wifi, the connection quality is often criticized with many guests reporting unstable and weak signals. This has been identified as an area needing significant improvement, especially for those relying on consistent internet access.
In summary, Wyndham Garden North Bergen - Secaucus offers a solid, cost-effective option for travelers. Its convenient location, spacious and comfortable rooms and generally friendly staff make it a good choice for both business and leisure stays. While there are areas, particularly breakfast quality, dinner service and wifi connectivity, that could benefit from enhancements, the hotel remains a commendable option within its three-star category. Show more
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3-Star Hotel
This hotel features a fitness center, free private parking, and a shared lounge. It offers a free airport shuttle and is located near Times Square. Reviews praise the spacious and clean rooms, as well as the polite and helpful staff.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
Small Hotel
Room Types
King Room - Mobility Access/Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a dining area, a wardrobe, a safe deposit box, a high chair for children and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a dining area, a wardrobe, a safe deposit box, a high chair for children, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Family King Suite - Non-SmokingThe spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit has 3 beds.
King Suite - Non-SmokingThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite comprises a dining area, a flat-screen TV with cable channels a tea and coffee maker and a patio. The unit offers 1 bed.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a dining area, a wardrobe, a safe deposit box, a high chair for children and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. Boasting a balcony, this double room also features a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Family King Suite - Mobility Accessible - Non-SmokingOffering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a wardrobe.
Family King Suite - Mobility/Hearing Impaired Accessible - Non-SmokingOffering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious suite offers air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with cable channels.
1 King Bed, Meadowlands View, Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a dining area, a high chair for children, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds and View - Non-SmokingThis air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
Location
The Wyndham Garden North Bergen - Secaucus provides a solid base for travelers keen on exploring New York City and Jersey City. Guests frequently highlight the hotel's excellent location, praising its convenience for commuting to and from NYC with ease. The hotel is situated merely a short walk from several bus stops with direct bus routes whisking passengers to Manhattan in approximately 20 minutes. Nearby amenities include a supermarket, shops and eateries, adding to guests' comfort.
Despite not being in the most vibrant neighborhood, the area is generally described as safe, quiet and a good value for access to NYC. The proximity to the airport, convention center and major highways also makes it an ideal spot for varied travel needs. Many appreciated the ample free parking and the hotel's easy-to-navigate setup.
Rooms at the Wyndham Garden are noted for their modernity, cleanliness and spaciousness, while the staff receives commendations for their friendliness and efficiency. Some guests mentioned that although the immediate vicinity lacks attractions, the strategic location for transport links more than compensates. Overall, it is considered a great choice for those wanting a cost-effective yet comfortable stay with direct links to the bustling heart of New York City.
Breakfast
At the Wyndham Garden North Bergen - Secaucus, guest experiences with breakfast have been mixed. While some guests enjoyed the breakfast, describing it as very good and diverse with fresh fruit, others found it lackluster and not worth the cost. Many reviewers felt that for the $15 charged, the breakfast lacked variety and quality, often mentioning limited options like scrambled eggs, stewed vegetables and potatoes served on disposable plates with plastic cutlery.
Several guests were disappointed by the high price of breakfast, especially when it wasn't included in the room rate as expected. There were complaints about food being cold or stale and the absence of breakfast meat. Despite some guests praising the supportive breakfast staff and the overall freshness of the food, it was highlighted that the quality often fell short of expectations.
Additionally, some guests noted that breakfast options served were repetitive and resembled a typical grab-and-go style rather than a full buffet. Others appreciated the convenience of constant coffee service and the presence of fresh fruit. Overall, while the breakfast at Wyndham Garden North Bergen - Secaucus has its positives, many guests felt that improvements could be made to justify the cost and enhance their dining experience.
Dinner
The dinner experience at Wyndham Garden North Bergen - Secaucus has received mixed feedback from guests. Many guests appreciated the quality of the food, describing it as great and tasty. However, there are several notable areas for improvement. The restaurant has been critiqued for its limited menu options, especially for lunch, which has been described as basic and expensive. The dinner prices have also been highlighted as high with some guests feeling that the meals were not worth the cost.
Service during dinner appears to be a frequent issue with long wait times and instances of guests not being attended to properly. This lack of efficient service has led some to order food through delivery services instead. Late-night food options are limited, adding to the inconvenience. Additionally, guests have observed that phone service is not available for ordering food pickups.
Another concern raised by guests is the noise from the restaurant, particularly during late-night events, which has affected room comfort and sleep quality for some. Overall, while the food itself has been praised by many, the service and value for money have been recurring points of disappointment.
Rooms
The rooms at Wyndham Garden North Bergen - Secaucus generally receive high marks for cleanliness, modernity and comfort. Guests appreciate the spaciousness of the rooms, describing them as large, well-equipped and beautifully updated. The beds are noted to be very comfortable, contributing to a restful stay. Many guests value the modern furnishings and the aesthetically pleasing design of the rooms, which often include amenities such as a microwave and mini-fridge.
However, some guests encountered issues such as noisy heating systems, lack of room cleaning unless specifically requested and maintenance problems like broken blinds or stained rugs. Additionally, certain design aspects, such as minimal privacy in the bathroom areas and awkward room layouts, were mentioned as drawbacks. Despite these concerns, the majority of feedback highlights the sizable, clean and pleasant nature of the accommodations, making them conducive to a comfortable stay.
Overall, while there are areas for improvement, the spaciousness, modern decor and comfort of the rooms seem to leave a positive impression on most guests.
Beds
Wyndham Garden North Bergen - Secaucus consistently receives high praise for its exceptionally comfortable beds. Guests frequently highlight the comfort, describing the beds as large, spacious and often as the best they've experienced in the USA. Many found the mattresses and bed linens to be extremely soft and cozy, likening the sleep experience to being on a cloud.
Despite the overwhelmingly positive feedback on the bed comfort, there are occasional reports of cleanliness issues with some guests noting that the beds were not always made daily and in rare cases, had a lingering smell. Although the pillows are generally appreciated for their softness, a few found them too soft for their liking.
Overall, the comfort level of the beds at Wyndham Garden North Bergen - Secaucus stands out strongly among guests, making for a restful stay that many appreciate.
Cleanliness
At the Wyndham Garden North Bergen - Secaucus, guest reviews of the hotel's cleanliness paint a mixed but generally positive picture. Many visitors found the rooms to be clean, comfortable and modern, providing a restful atmosphere with recent renovations that enhanced their stay. The cleaning staff were often praised for doing a commendable job, ensuring rooms were well-maintained and guests enjoyed spacious, quiet and well-organized accommodations.
However, several reviews mentioned inconsistencies in cleanliness, particularly in common areas like hallways and elevators, which were frequently found dirty and in need of more attentive maintenance. Carpets throughout the corridors often appeared stained and worn out and there were occasional reports of unpleasant odors, like weed in the hallways or mildew in bathrooms.
Some guests highlighted issues with cleaning frequency, noting that rooms were sometimes not cleaned until several days into their stay. Similarly, certain reviewers experienced initial lapses in cleaning standards, finding dirty towels or uncleaned bathrooms upon arrival.
Despite these varied experiences, the overall sentiment regarding room cleanliness leaned positively with many guests expressing satisfaction with the cleanliness levels inside their rooms, emphasizing that they were bright, tidy and comfortable, providing a welcoming environment for visitors.
Staff
The staff at Wyndham Garden North Bergen - Secaucus receive a range of feedback from guests. On the positive side, many reviews highlight the friendliness and helpfulness of the hotel's staff. Descriptions such as friendly, helpful, accommodating, kind and attentive are frequently mentioned with guests noting that the reception staff and those at the restaurant/bar are particularly courteous and professional. Specific staff members like Christine, Mark, Mr. Lenny, Diego and Esma were praised for their exceptional service and supportive nature.
However, some inconsistencies are evident in the reviews. While many guests found the staff to be cheerful and attentive, others experienced unfriendliness and unresponsiveness, particularly from certain front desk employees. Issues with customer service, such as a lack of information, indifference and poor communication about services like the shuttle, were also reported.
Overall, while the majority of guests had positive interactions with the staff, some encountered unprofessional attitudes and a lack of proper assistance during their stay.
Wi-Fi
The Wyndham Garden North Bergen - Secaucus offers free wifi for its guests and some visitors have reported good internet connection during their stay. However, many reviews indicate significant issues with the wifi, particularly in the guest rooms. Frequent problems included unstable connectivity, poor signal strength and periods where the internet did not work at all. These challenges with the wifi have been noted as a major inconvenience, especially for those who need reliable internet access. Despite the availability of wifi, the overall feedback points to a need for significant improvements in this area.
Gym
The gym at Wyndham Garden North Bergen - Secaucus generally receives positive feedback from guests. While some reviews indicate the gym is small, it is considered functional. Patrons appreciate that the gym is nicely equipped, well-maintained and very clean. The fitness center offers a range of fitness equipment and the weight room specifically impresses visitors with its cleanliness and quality of equipment. Overall, the gym meets the needs of guests looking to maintain their fitness routine during their stay.
Family
The Wyndham Garden North Bergen - Secaucus hotel emerges as a favorable destination for families seeking a comfortable stay during their New York visit. Guests often emphasize its family-friendly atmosphere, citing the spacious rooms that easily accommodate groups, making it a great option for a family of four or even those with minor children. The hotel offers adequate privacy for families through well-designed room layouts and its large parking lot provides convenience, especially for those traveling with kids.
Parents appreciate the pool as a fantastic activity for children, adding an extra layer of enjoyment to their stay. Sharing rooms and bathrooms among family members is reported as effortless, contributing to a relaxed and pleasant family experience. While some guests encountered minor issues such as managing the air conditioning, the overall impression remains positive due to the hotel's conducive environment for family getaways.
The hotel’s strategic location allows easy access to New York City, making it more appealing for families planning daily excursions to the city. In summary, Wyndham Garden North Bergen - Secaucus is regarded as an ideal choice for family stays, offering a good quality-price ratio and ensuring an enjoyable trip for all members.
3 Star
Nestled in the vibrant area of North Bergen-Secaucus, the Wyndham Garden North Bergen offers good value for a three-star hotel, delivering a notable blend of affordability and comfort. Many guests noted it as "highly cost-effective" and "perfect for a three-star hotel," pointing out that it provides "5-star hotel at a 3-star price."
Visitors appreciated the cleanliness and comfort of the rooms, mentioning them as "nice & clean" and "clean & comfortable." The friendly and helpful staff, especially individuals like Asmaa, stood out to some guests, contributing positively to their stay. It's clear that the hotel amenities and services generally align well with the expectations for its star rating.
However, the hotel has areas where improvements are necessary. Issues such as cleanliness in the gym, inconsistent housekeeping services and occasional unavailability of the shuttle were noted. While some guests found the rooms were not cleaned daily and pointed out occurrences of both clean and not-so-clean towels, these aspects did not overshadow the overall positive feedback about the staff’s friendliness and the hotel's affordability.
Despite a few setbacks, the Wyndham Garden North Bergen remains a solid choice for travelers seeking a budget-friendly and comfortable stay in the area, standing true to its three-star rating and providing exactly what one would expect from such a property.
Business
Wyndham Garden North Bergen - Secaucus has been recognized as ideal for business travelers with several reviews highlighting the hotel's suitability for business stays. Guests have noted the availability of essential business services and well-equipped amenities that cater to business clients. Additionally, the hotel's location is praised as great for business purposes. Despite some critiques about housekeeping frequency and cleanliness in common areas and halls, the hotel overall is deemed as fitting for business trips, offering a supportive environment for professional needs.
No, Wyndham Garden North Bergen - Secaucus doesn't have any pool.
No, a spa isn't available at Wyndham Garden North Bergen - Secaucus.
No, Wyndham Garden North Bergen - Secaucus doesn't allow dogs.
No, parking facilities aren't available at Wyndham Garden North Bergen - Secaucus.
Yes, Wyndham Garden North Bergen - Secaucus has a gym.