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Summary of reviewsElite Grand Hotel Norrköping is a highly regarded choice for travelers seeking a central and picturesque location in the heart of Norrköping. The hotel is conveniently situated by the river, close to the city center, train station, shops, restaurants and various attractions, making it an ideal base for both short and extended stays. Guests appreciate the easy access to public transportation and the beautiful surroundings which enhance their overall experience.
One of the standout features of the hotel is its breakfast, which numerous guests describe as fantastic, excellent and superb. The breakfast buffet offers a variety of fresh and tasty options, including vegan and gluten-free items. The waffle station and fresh juice are particularly popular. Although some guests experience occasional logistical issues such as messiness and long queues, the majority find the breakfast to meet or exceed their expectations.
Dinner at the hotel's Bishop's Arms pub also receives positive feedback for its delicious food and drinks, as well as its comfortable and charming atmosphere. Families, in particular, appreciate the ability for children to eat for free when dining with adults. Despite some criticisms regarding the menu and staff engagement, the overall dining experience is enjoyable and convenient.
The rooms at Elite Grand Hotel Norrköping are generally praised for their cleanliness, comfort and fantastic views of the river or town hall. Guests appreciate the cozy beds and modern decor, although some note that the rooms can be small and the bathrooms outdated. Issues with cleanliness and maintenance are infrequent but mentioned by some.
The hotel's staff is frequently commended for their friendliness, professionalism and attentiveness. Guests highlight the excellent service provided by both the front desk and the bar staff, enhancing their stay. Although there are occasional reports of unclear communication, the positive experiences outweigh the negatives.
WiFi connectivity is generally good and reliable, though some guests report issues with weak signals. The spa and gym facilities receive mixed reviews with some guests enjoying the amenities while others find them unavailable or in need of maintenance. Parking is another area with mixed feedback; secure and conveniently located but sometimes challenging to navigate and pricey.
Families find the hotel particularly accommodating with spacious rooms and a child-friendly environment. The staff's efforts to make young guests feel welcome, along with various amenities and activities for children, are highly appreciated.
Overall, Elite Grand Hotel Norrköping is praised for its advantageous location, excellent breakfast, comfortable rooms and friendly staff. Minor issues with room size, cleanliness and parking do not significantly detract from the generally positive experiences of most guests. The hotel’s historical charm, combined with its modern amenities and attentive service, make it a standout choice for visitors to Norrköping. Show more
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Categories
Hotel near Golf Courses
Provides access to golf courses in the Norrköping area. Offers upscale amenities and a comfortable stay.
Hotel Taking Steps Towards Sustainability
This hotel is Green Key certified, indicating a commitment to environmental standards. They use LED light bulbs and eco-friendly cleaning products and toiletries, and the property features a vegetable garden.
Family Friendly Hotel
Situated in Norrköping, this grand hotel offers comfortable accommodations and is close to cultural attractions and shopping areas. While luxurious, it also caters to families with spacious rooms and dining options.
Dog Friendly Hotel
Elite Grand Hotel Norrköping is a centrally located, eco-certified hotel that welcomes pets. It offers amenities like bicycle rentals, a garden, complimentary Wi-Fi, a hair salon, and on-site shopping. The hotel also features a bar/lounge specializing in international cuisine and room service.
Business Hotel
This hotel offers modern conference facilities in a historic setting. It features a restaurant, bar, lounge, and a conference center. Free breakfast and Wi-Fi are available.
Hotel with Parking
This hotel provides comprehensive parking options, including valet parking for ultimate convenience and an on-site car park with a hotel-owned garage for a fee (120 SEK/24h). Electric vehicle charging facilities are also available.
Historic Hotel
Romantic Hotel
4-Star Hotel
Room Types
Standard Single RoomThese standard rooms are designed to fit the need of single travellers and offer views of the winter garden, the Town Hall or the Motala River. Some of the standard rooms offer a minibar and a safety box. The bathroom is equipped with a shower or a bathtub.
Superior Double or Twin RoomThese superior rooms are spacious with a modern and welcoming interior. They all feature a large double bed, armchair and work desk. Some rooms offer a view over the Motala river and a few rooms offer a minibar and safety box. The bathroom is equipped with a shower or a bathtub.
There is room for an extra bed that can accommodate a child.
Economy Single RoomThese economy rooms are specially designed and comfortably furnished to accommodate one person. There is a view overlooking the winter garden and the bathroom is equipped with a shower or a bathtub.
Deluxe Double RoomThese spacious deluxe rooms feature stylish details and one room offers a view of Norrköping. All rooms have a large double bed, sofa and work desk. The bathroom is equipped with a shower or a bathtub and comes with a bathrobe and slippers. Some rooms offer a minibar and safety box.
Family Room (2 Adults + 2 Children)The bright and modern family rooms feature a large double bed and a sofa bed that can accommodate two children. The rooms are spacious and some offer a minibar and a safety box. The bathroom is equipped with a shower or a bathtub.
Double RoomThese bright and modern double rooms are carefully decorated and feature an armchair, work desk, minibar and safety box. The bathroom is equipped with a shower or a bathtub.
Small Double RoomThe compact room features a small double bed, flat screen TV and a work desk. Some rooms have a minibar and a safety box – bathroom with either shower or bath.
Guest Reviews
7.7
Good
Location
Elite Grand Hotel in Norrköping is highly praised for its exceptional location, making it a prime choice for travelers looking to be in the heart of the city. Guest reviews consistently highlight its central position with close proximity to the city center, train station and various shops, restaurants and attractions. The hotel's beautiful setting by the river, combined with its classic architecture, adds to its charm and appeal.
The convenient location is often noted for providing easy access to trams, making exploring the city effortless. Visitors appreciate that it is situated in a safe and picturesque area, which enhances the overall experience. Many reviews emphasize the hotel's prime location as perfect for both short stays and extensive explorations of Norrköping with everything just a short walk away.
The proximity to public transportation and downtown amenities, as well as scenic views of the river, are among the standout features. The friendly and helpful staff, along with a good breakfast, are also frequently mentioned, contributing to a pleasant stay. Overall, Elite Grand Hotel’s advantageous location and historical ambiance make it a standout choice for visitors to Norrköping.
Breakfast
Elite Grand Hotel Norrköping offers a breakfast experience that is predominantly well-received by its guests. Reviews frequently highlight the breakfast as being good, varied and abundant. The large and delicious breakfast buffet provides plenty of choices, including vegan and gluten-free options and is often praised for being fresh and tasty. Some standout features guests appreciate include the waffle station, fresh juice and the opportunity to enjoy breakfast with a view of the river.
However, there are occasional drawbacks noted by guests. Some found the breakfast to be messy, scattered or chaotic with logistical issues such as missing trays, long queues and items not being restocked promptly. Additionally, the crowded environment and occasional shortages of items like scrambled eggs, fruit and specific toppings can detract from the overall experience.
Despite these issues, the majority of guests found the breakfast to meet or exceed their expectations, often describing it as fantastic, excellent and superb. The friendly and accommodating staff, coupled with the central location and pleasant atmosphere, make the breakfast at Elite Grand Hotel a generally positive aspect of the stay.
Dinner
The dining experience at Elite Grand Hotel Norrköping is closely tied to Bishop's Arms, the pub conveniently located in the same building. Guests have lauded the availability of delicious beers and praised the pub's comfortable and charming atmosphere. Many appreciated the good and plentiful breakfast buffet, describing it as fresh and casual with some enjoying a fantastic breakfast experience.
Dining in Bishop's Arms during the evenings was a common choice with many enjoying the delicious food and drinks available. The pub's high level of service and the convenience of not having to go far for a good time were significant benefits mentioned by the guests. Moreover, children could eat for free at Bishop's when adults dined, adding a family-friendly touch to the experience.
However, not all comments were positive. Some guests felt the staff at the adjacent restaurant were unengaged and arrogant, while others mentioned issues such as a boring menu, dry breakfast sausages and unsatisfactory fruit plates. Despite these minor hiccups, the overall dining experience at the Elite Grand Hotel Norrköping was considered enjoyable and convenient, especially with the well-received Bishop’s Arms pub on site.
Rooms
The rooms at Elite Grand Hotel Norrköping generally receive positive feedback from guests, often described as cozy, clean and well-equipped. Common praise highlights the comfortable beds, large rooms and fantastic views over the town hall or the river. The family rooms are particularly noted for their spaciousness and suitability. Modern decor with tasteful furnishings also adds to the positive experience.
However, there are recurring issues with room sizes with several guests mentioning that the rooms are small and cramped, especially for a Grand Hotel. The bathrooms also draw criticism for being too small and sometimes impractical with some noting outdated or worn-out features. Problems such as worn-out furniture, limited storage and minor maintenance issues like broken headboards and silverfish in the bathroom are also mentioned.
Despite these drawbacks, the overall cleanliness and functionality of the rooms, combined with a friendly and accommodating staff, contribute to a generally satisfactory stay for most visitors. The hotel’s central location and excellent breakfast further enhance the experience. However, the need for room renovations and better maintenance is apparent from the mixed reviews.
Beds
Elite Grand Hotel Norrköping has received mixed feedback regarding its beds. Many guests highlighted the comfort of the beds, describing them as comfortable, cozy and even super comfortable. Positive phrases such as comfortable beds, wonderful bed, spacious rooms with comfortable beds and luxury beds were frequently mentioned, showcasing the general satisfaction with the sleeping arrangements.
However, some reviews indicated issues with comfort and size. Beds were sometimes described as too soft, too hard or too small for two people. There were also specific complaints about broken beds, particularly those closest to the window and a subpar sofa bed that was hardly possible to sleep in. Concerns about high pillows, thin duvets and thin walls also affected the sleep experience for some guests.
Despite these drawbacks, the overall sentiment remains positive with many guests praising the cleanliness of the rooms, the beautiful location and the friendly reception staff. The hotel’s breakfast also received commendation for its fantastic selection. Nonetheless, addressing the bed-related concerns could enhance the stay experience for future visitors.
Cleanliness
Elite Grand Hotel Norrköping has received mixed reviews regarding cleanliness. Many guests found the hotel to be clean, tidy and well-maintained with some highlighting the cleanliness as being very thorough, sparkling clean and up to good standards. Rooms were often described as clean, freshly maintained and generally well-kept.
However, there were also numerous concerns. Several guests reported cleanliness issues in their rooms and bathrooms, noting specific problems such as black mold, dust and dirty windows. Some rooms were found with leftover food, mixed trash, cigarette smell and even silverfish in the bathrooms. Problems were also pointed out regarding insufficient or sloppy cleaning in both public areas and dining spaces.
Despite the negatives, the positive experiences suggest that the hotel has a clean and tidy environment for many of its guests, although consistency in cleanliness seems to be an area requiring attention.
Staff
The Elite Grand Hotel Norrköping is praised for its outstanding staff, who are frequently described as friendly, accommodating and very helpful. Many guests highlight the pleasant and professional demeanor of the receptionists, noting excellent service from both the front desk and the bar. The staff are seen as a significant asset to the hotel with commendations pointing to their understanding and attentive nature, making interactions seamless and enjoyable.
Several reviews mention the staff's impressive ability to handle guest requests and concerns with ease, showing a commitment to providing top-notch support. Guests appreciate the personal touches and surprises arranged by the staff, particularly for special occasions, which add to the overall positive experience.
While the majority of feedback is glowing, a few guests note instances of unclear communication and less engaged service, especially during breakfast. Despite these occasional hiccups, the prevailing sentiment is overwhelmingly positive with many visitors commending the staff for their warm and welcoming approach. This dedication to excellent service undoubtedly enhances the overall guest experience at Elite Grand Hotel Norrköping.
Wi-Fi
Elite Grand Hotel Norrköping offers a mixed experience when it comes to WiFi connectivity. On the positive side, many guests noted good and reliable WiFi throughout their stay, making it easy to stay connected. The hotel provides free WiFi service, which is a plus for travelers looking to stay online without additional costs. However, some guests reported issues, including weak connections and instances where the WiFi did not work at all, particularly noting problems on the 7th floor and during specific times like Saturday mornings. Despite these occasional connectivity issues, the hotel's other offerings like a lovely breakfast, helpful staff and comfortable beds may still contribute to an overall pleasant stay.
Spa
The feedback on the Elite Grand Hotel Norrköping's spa is mixed with guests highlighting both positive and negative aspects. While some reviewers refer to the spa facilities as superb and describe the location and room layout as giving a very spa-like feel, others express disappointment about the spa being out of order or not available. Many guests lament the lack of access to gym and sauna facilities, often noting the closure of the pool and sauna. Despite this, there are remarks appreciating the sauna when it was available and acknowledgment of it being included in the price.
Guests enjoyed the spa area when it was open with one noting it was like a mini staycation. There were occasional mentions of the spa's indoor area being potentially nice, though some guests didn’t have the chance to try it. Issues were noted with components like the Jacuzzi and the spa’s variable temperature.
Compliments were given to the great breakfast experience, although some guests found it boring or had issues with the timing during weekends. The hotel's location and the quality of breakfast were consistently highlighted as positive aspects, contributing to an overall pleasant stay despite the sporadic problems with the spa facilities.
Parking
Guests of the Elite Grand Hotel Norrköping have shared mixed reviews regarding the parking facilities, though many positive aspects stand out. The hotel offers convenient nearby parking options and several guests found the use of a car park close to the hotel to be significantly practical. The staff has been noted for being helpful in arranging parking, providing much-needed assistance during check-in. Secure parking is available and guests appreciated the protected spaces in the parking garage.
However, the parking situation does present some challenges. The hotel's garage often lacks available spaces and can be quite narrow and difficult to navigate. Some guests mentioned that parking can be tricky and hard to find with few spots available and those that exist often located a few blocks away from the hotel. There were also mentions of the parking garage being crowded, cramped and lacking proper lighting. Additionally, the parking can be pricey and there is no refund available for the fee.
Overall, while parking at Elite Grand Hotel Norrköping is secure and conveniently located nearby, it requires prior planning due to the limited and sometimes challenging nature of the available spaces. The staff's helpfulness in arranging parking mitigates some of these issues, making the experience relatively manageable for those who prepare accordingly.
Family
Elite Grand Hotel Norrköping has garnered a favorable reputation for accommodating families, making it a recommended choice for those traveling with children. The hotel offers spacious and comfortable family rooms tailored to meet the needs of families. These rooms are big enough to ensure children sleep well, often featuring double sofa beds and family bathrooms.
One of the highlights noted by guests is the warm and child-friendly environment. The hotel staff is described as friendly, super polite and committed to providing excellent service, going out of their way to make young guests feel welcome. Small gestures like providing cots for babies, children's welcome boxes, Easter surprises and free ice cream at check-in leave a lasting impression on families. Additionally, children enjoy activities like crafts and receiving small gifts upon arrival.
The breakfast room is particularly child-friendly, enhancing the dining experience for families. The all-day drink offer is also appreciated by those traveling with kids. Moreover, the hotel is recognized for its historical charm, which adds an enriching aspect to the stay.
However, some family rooms are described as worn out with limited space, including cramped bathrooms. Despite these minor issues, the overall feedback suggests that families enjoy a lovely time and find the hotel well-suited for their needs. The Elite Grand Hotel Norrköping remains a fantastic choice for a family-friendly stay, providing comfortable accommodations and special amenities that cater to children.
4 Star
Elite Grand Hotel Norrköping has garnered a mix of reactions from its guests with many finding it to be somewhat lacking in the four-star experience it advertises. While the hotel presents a decent overall appearance and maintains cleanliness, numerous guests have pointed out that the experience falls short of four-star expectations.
Several reviews highlight that the service could be improved with some guests noting that the hotel did not provide the level of service expected from a four-star establishment. Issues such as inefficient air conditioning, slow and small elevators and poorly cleaned bathrooms were frequently mentioned. These shortcomings lowered the overall impression of the hotel for many visitors.
The size of the bathrooms, in particular, was often a point of contention with guests describing them as small and cramped, especially given the premium price. Though the location of the hotel is appreciated, the facilities and room features were seen as too basic for a four-star rating.
Breakfast, while clean and adequate, was also considered quite basic and not reflective of four-star quality. Some guests had to wait for seats and found the breakfast experience underwhelming compared to their expectations.
In summary, many guests felt that Elite Grand Hotel Norrköping did not fully live up to its four-star rating and might be more accurately described as a three-star hotel. Improvements in service quality, room amenities and overall luxury could enhance the guest experience and better justify its four-star claim.
Business
The Elite Grand Hotel Norrköping is highly recommended for business travelers due to its calm and quiet environment, which is ideal for work. It boasts a great location, making it convenient for business conferences and attendees. The hotel's business atmosphere is frequently highlighted with securely equipped and exceptional conference facilities.
While there have been occasional issues with invoices, the hotel staff handles them swiftly and efficiently, ensuring a smooth stay. Breakfast is noted to be satisfactory, especially considering the size of the hotel, although it may not always appear appetizing to some guests.
Overall, the Elite Grand Hotel Norrköping is well-organized, particularly in light of recent health considerations, making it a solid choice for simple business trips.
Historic
In the heart of Norrköping lies the Elite Grand Hotel, a gem that beautifully preserves its historical essence. This old classic hotel enchants visitors with its beautiful architecture and solid construction, standing as a testament to a bygone era. The hotel’s classic style is evident in its rooms and overall design, blending traditional decor with modernized facilities. Nestled in a historic part of town, the hotel provides an immersive experience for those interested in the rich past of the area.
The Elite Grand Hotel is not just a place to stay but a journey through time with its old-fashioned charm thoughtfully maintained and refurbished to meet contemporary standards. Guests are often struck by the beautiful historic surroundings and the stylish, classic theme that pervades the hotel. Each room and corridor seems to whisper stories from the past, offering a subtle blend of traditional architecture and modern comforts. For those who appreciate a touch of history with their stay, this beautiful and historic building offers a unique and enriching experience in the heart of Norrköping.
Luxury
Elite Grand Hotel Norrköping delivers a luxurious experience with its super nice rooms and high-quality service. The hotel exudes a consistently luxurious atmosphere with modern amenities and elegant interiors. Situated in one of the best areas of the city, it’s ideally located for a prime and convenient stay. Although some elements, like the room temperature and certain amenities, hint at the need for minor updates, the overall quality remains uncompromised. Guests find the blend of price and performance commendable and it remains a sought-after option for those seeking a refined yet affordable stay in Norrköping. This hotel effortlessly combines comfort with a touch of class, ensuring a genuinely opulent weekend retreat.
Dog Friendly
Elite Grand Hotel Norrköping stands out as a highly accommodating choice for travelers with dogs. Guest reviews overwhelmingly highlight the excellent care and friendly atmosphere extended to canine companions. The hotel is not only pet-friendly but goes above and beyond, providing a bed, a water bowl and treats for dogs in the room. This thoughtful touch ensures dogs feel welcome and comfortable from the moment they arrive.
Guests appreciate the flexibility of being allowed to bring their dogs to breakfast with designated tables in more secluded areas making it easier to dine with pets. This accommodating attitude is mirrored throughout the hotel, making traveling with a dog straightforward and stress-free. The overall effort to be dog-friendly is well-sustained with ample space in the rooms to comfortably accommodate pets.
The exceptional treatment of dogs, including larger breeds, is frequently mentioned with many noting how their pets seemed to thoroughly enjoy their stay. The hotel's policy of welcoming dogs in various areas adds to the convenience for dog owners, making it a fantastic option for those looking to travel with their furry friends.
No, Elite Grand Hotel Norrköping doesn't have any pool.
No, a spa isn't available at Elite Grand Hotel Norrköping.
Yes, Elite Grand Hotel Norrköping welcomes dogs.
Yes, parking facilities are available at Elite Grand Hotel Norrköping.
No, Elite Grand Hotel Norrköping doesn't have a gym.