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Summary of reviewsStone Hill Norman, Trademark Collection by Wyndham, is highly regarded by guests for its prime location, impeccable cleanliness, attentive staff and enjoyable breakfast. Its proximity to shopping options, the interstate and key landmarks like the airport and Oklahoma City makes it a convenient choice for travelers. The hotel's modern and fresh ambiance, combined with reasonable pricing, further enhances its appeal, making it suitable for both quick stopovers and longer stays.
Guests consistently praise the cleanliness of the property, from the entrance and lobby to the rooms, which are described as spacious, well-appointed and comfortable. The convenience of amenities such as microwaves and refrigerators, along with remarkably comfortable beds and pillows, contributes to a pleasant stay.
The breakfast experience at Stone Hill Norman impresses with a variety of options, including hot dishes like real eggs, sausage, biscuits and fresh waffles, all served in a well-maintained dining area by attentive staff. Guests appreciate these small touches and the overall quality of the meal.
The staff at Stone Hill Norman receive rave reviews for their friendliness and helpfulness. From the efficient front desk to the dedicated breakfast crew, the team's commitment to excellent service ensures a relaxing and enjoyable stay for guests. Notable mentions of individuals like general manager Tyrone and front desk personnel, including Briana, highlight the personalized care guests experience.
While most feedback is positive, addressing some minor issues with room decor and facilities could enhance guest satisfaction even more. Overall, Stone Hill Norman stands out as a clean, comfortable and well-located hotel with excellent customer service, making it a favored choice for many travelers. Show more
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Categories
Dog Friendly Hotel
As a Trademark Collection hotel, Stone Hill Norman provides a unique and comfortable experience for guests and their pets. Its location in Norman offers convenient access to local attractions. The Wyndham affiliation ensures certain standards of quality and service.
Hotel with Swimming Pool
This hotel is well-reviewed and features a pool for guests. It provides a comfortable and stylish stay, appealing to various travelers.
Heated Pool Outdoor Pool
Business Hotel
Being part of the Wyndham collection suggests a certain standard of service and amenities. It is suitable for business and leisure travelers.
Hotel with Parking
This hotel offers free private parking, providing a convenient and secure option for guests traveling with vehicles. Ample parking is also available.
EV charging stations
Hotel with EV Charging Stations
This hotel provides EV charging options, supporting guests who travel with electric vehicles.
3-Star Hotel
This hotel is a well-regarded option in Norman. It offers a comfortable stay with good amenities and is suitable for families.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
King Room with Mobility/Hearing Access and Roll-In Shower - Non-SmokingThe double room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Room - Non-SmokingThe double room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
One-Bedroom King Suite - Non-SmokingThe suite provides air conditioning, as well as a private bathroom featuring a bath or a shower.
One-Bedroom Suite with Mobility/Hearing Access and Tub with Grab Bars - No SmokingThe suite features air conditioning, as well as a private bathroom boasting a bath or a shower.
Deluxe Queen Room with Two Queen Beds - Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
Queen Room with Mobility/Hearing Access and Roll-In Shower - Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Queen Room with Mobility/Hearing Access and Tub with Grab Bars - Non-SmokingThe quadruple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room offers air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 2 beds.
One-Bedroom Suite with Two Queen Beds - Non-SmokingThe suite features air conditioning, as well as a private bathroom boasting a bath or a shower.
Guest Reviews
8.7
Very Good
Location
Stone Hill Norman, Trademark Collection by Wyndham boasts a prime location that's been appreciated by numerous guests. Its proximity to various shopping options and the interstate, particularly I-35, makes it a convenient choice for travelers. The location is especially praised for its ease of access from the highway and closeness to significant places like the airport, Oklahoma City and various local attractions. Guests have also found it perfect for family gatherings with the hotel being just a few blocks away from key venues.
Many reviews highlight the property's cleanliness, friendliness of the staff and ample parking. It's considered ideal for a quick stopover during road trips, offering quick check-in and check-out and a decent American breakfast. The quiet surroundings add to the hotel's appeal, providing a serene stay despite its central location.
Moreover, the hotel's modern and fresh ambiance, combined with its reasonably priced accommodation, enhances its attractiveness. Visitors have appreciated the hotel's easy access, which fits well with their travel plans, whether staying for one night or looking for a longer-term option. Overall, the combination of a good location, excellent customer service and well-maintained facilities makes Stone Hill Norman a preferred choice for many travelers.
Breakfast
Stone Hill Norman, Trademark Collection by Wyndham, offers a breakfast experience that consistently impresses its guests. Many reviewers have highlighted the excellent quality of the meal, noting that the breakfast includes real eggs, fresh waffles, delicious coffee and often features hot dishes like sausage, biscuits and gravy. The breakfast bar is well-maintained with a clean dining area and attentive staff who ensure it is regularly replenished.
The variety of breakfast options is frequently praised, providing a range of choices from several types of coffee, plenty of hot items, to a good selection of items even in the Covid era. Some guests particularly appreciated the additional small touches like free cookies.
Although some reviews mentioned limited variety or issues with specific items like the quality of eggs and sausage at times, most guests found the breakfast to be more than satisfactory. Overall, the breakfast at Stone Hill Norman is generally described as delicious, hot and offering broad variety, making it a notable positive aspect of staying at this hotel.
Rooms
The rooms at Stone Hill Norman, Trademark Collection by Wyndham have received a mix of feedback from guests. On a positive note, many guests appreciated the spaciousness and cleanliness of the rooms, describing them as large, well-appointed and comfortable. The beds and pillows, in particular, were frequently mentioned for their comfort with some guests stating they experienced the most comfortable beds they have ever slept in at a hotel.
Several reviews highlighted the convenience of having amenities such as microwaves and refrigerators in the rooms. The hotel itself was described as newer and well-located, contributing to an overall quiet and pleasant stay for many.
However, not all feedback was entirely positive. Some guests encountered issues with outdated decor, torn curtains and stained carpets. Complaints about the bathroom facilities included malfunctioning door latches and small showers. There were also mentions of stained towels and inconsistent bed comfort with a few guests finding the mattresses either too soft or too hard.
Overall, while there were some areas for improvement, the general consensus was that Stone Hill Norman offers clean, comfortable and spacious rooms at an accessible price point.
Beds
Many guests of 'Stone Hill Norman, Trademark Collection by Wyndham' found the hotel beds to be comfortable and supportive with positive remarks about the pillows being soft and new. Some guests even compared the beds favorably to their own at home, describing them as the best they had slept in at a hotel. However, there were also a notable number of reviews highlighting discomfort with several guests finding the beds too firm or hard, likening the experience to sleeping on bricks. This lack of consistency in bed comfort resulted in some guests struggling to get a good night's sleep. The overall experience with bed comfort at the hotel appears to be mixed.
Cleanliness
Stone Hill Norman, Trademark Collection by Wyndham, consistently impresses guests with its exceptional cleanliness. Reviewers frequently highlight the hotel's immaculate condition, including the entrance, lobby and rooms, making it a refreshing stay. The property is described as new, modern and beautifully decorated, contributing to a pleasant and welcoming atmosphere.
Guests appreciate not only the pristine rooms but also the comfortable beds, well-maintained facilities and absence of strange odors. The hotel's dog-friendly policy is another plus, especially for travelers with pets. The staff's friendliness and helpfulness further enhance the experience, complementing the hotel's well-organized and well-equipped amenities.
Overall, visitors find Stone Hill Norman to be a clean, comfortable and quiet retreat with great location advantages, ensuring a pleasant stay. There are occasional minor issues like some missed spots in bedding and bath areas, but these instances seem rare and do not overshadow the general high standards of cleanliness maintained throughout the property.
Staff
The staff at Stone Hill Norman, Trademark Collection by Wyndham, are frequently praised for their exceptional service. Reviews consistently highlight the friendliness and helpfulness of the team, including the front desk, cleaning staff and breakfast crew. Guests appreciate the efficiency and professionalism exhibited by all employees with specific compliments extended to individuals like the general manager Tyrone and front desk personnel, including Briana.
Visitors note that staff members are not only welcoming but also provide valuable local recommendations and promptly address any issues that arise. Breakfast staff receive special accolades for their attentiveness with guests mentioning how individuals like Ann, Amy and Natalie go out of their way to make mornings pleasant.
Overall, guests feel well-cared for and find their stays relaxing and special, thanks in large part to the accommodating and diligent staff. The team's commitment to cleanliness, security and maintaining a well-stocked environment further enhances the positive experience at this hotel.
Yes, Stone Hill Norman, Trademark Collection by Wyndham has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Stone Hill Norman, Trademark Collection by Wyndham.
Yes, Stone Hill Norman, Trademark Collection by Wyndham welcomes dogs.
Yes, parking facilities are available at Stone Hill Norman, Trademark Collection by Wyndham.
Yes, Stone Hill Norman, Trademark Collection by Wyndham has a gym.