Airport Plaza Hotel Hamburg
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Summary of reviewsThe Airport Plaza Hotel Hamburg stands out as a premier choice for travelers thanks to its modern amenities, convenient location and excellent service. The hotel is ideally situated a short distance from Hamburg's Helmut Schmidt Airport, making it an attractive option for those with early or late flights. Guests frequently applaud the efficient shuttle service and minimal noise despite its proximity to airport runways, emphasizing the peaceful ambiance.
The spacious, stylish and well-equipped rooms receive high praise for their cleanliness, soundproofing and comfort, further enhancing the overall guest experience. Reviews highlight cozy beds, large bathrooms and modern interior design. The availability of amenities like kettles, coffee makers and kitchenettes is an added bonus for many visitors. While minor issues like room temperature fluctuations and occasional maintenance lapses exist, they do not significantly detract from the travel experience.
A significant highlight for guests is the breakfast, which is celebrated for its quality, variety and options catering to dietary needs such as vegan and gluten-free. Many appreciate the extensive buffet selection, although some find the cost a tad high. The hotel’s dinner services provide a pleasant dining experience with good food and ambiance but have noted drawbacks, such as high prices, limited menu options and occasional service inconsistencies.
Guests also commend the hotel's emphasis on wellness with the top-floor sauna and 24/7 gym being standout features offering panoramic views and modern facilities. The wellness area's cleanliness and beautiful design are repeatedly noted.
The staff at Airport Plaza Hotel Hamburg significantly contribute to the positive reviews with many guests appreciating their friendliness, professionalism and willingness to help. Minor critiques include occasional service delays and language barriers but, on the whole, the staff's commitment to excellent service remains a major asset.
WiFi service at the hotel is generally reliable with many guests finding the connection strong and consistent, though some encounter occasional slow speeds and disruptions. For those driving electric vehicles, the hotel provides multiple EV charging stations, a much-appreciated convenience.
Parking receives mixed reviews; while there are ample options, including free public parking near the hotel, the on-site parking comes with high fees that some guests only discover at checkout.
Though somewhat isolated from Hamburg’s city center, making it less ideal for tourists looking to explore, the Airport Plaza Hotel Hamburg excels as a convenient stopover or business travel accommodation. Families, too, find the hotel accommodating with its spacious rooms and family-friendly atmosphere.
Overall, the Airport Plaza Hotel Hamburg is highly recommended for its strategic location, modern comforts and superb service, making it an exemplary choice for a comfortable and convenient stay near Hamburg's airport.
Categories
The spacious, stylish and well-equipped rooms receive high praise for their cleanliness, soundproofing and comfort, further enhancing the overall guest experience. Reviews highlight cozy beds, large bathrooms and modern interior design. The availability of amenities like kettles, coffee makers and kitchenettes is an added bonus for many visitors. While minor issues like room temperature fluctuations and occasional maintenance lapses exist, they do not significantly detract from the travel experience.
A significant highlight for guests is the breakfast, which is celebrated for its quality, variety and options catering to dietary needs such as vegan and gluten-free. Many appreciate the extensive buffet selection, although some find the cost a tad high. The hotel’s dinner services provide a pleasant dining experience with good food and ambiance but have noted drawbacks, such as high prices, limited menu options and occasional service inconsistencies.
Guests also commend the hotel's emphasis on wellness with the top-floor sauna and 24/7 gym being standout features offering panoramic views and modern facilities. The wellness area's cleanliness and beautiful design are repeatedly noted.
The staff at Airport Plaza Hotel Hamburg significantly contribute to the positive reviews with many guests appreciating their friendliness, professionalism and willingness to help. Minor critiques include occasional service delays and language barriers but, on the whole, the staff's commitment to excellent service remains a major asset.
WiFi service at the hotel is generally reliable with many guests finding the connection strong and consistent, though some encounter occasional slow speeds and disruptions. For those driving electric vehicles, the hotel provides multiple EV charging stations, a much-appreciated convenience.
Parking receives mixed reviews; while there are ample options, including free public parking near the hotel, the on-site parking comes with high fees that some guests only discover at checkout.
Though somewhat isolated from Hamburg’s city center, making it less ideal for tourists looking to explore, the Airport Plaza Hotel Hamburg excels as a convenient stopover or business travel accommodation. Families, too, find the hotel accommodating with its spacious rooms and family-friendly atmosphere.
Overall, the Airport Plaza Hotel Hamburg is highly recommended for its strategic location, modern comforts and superb service, making it an exemplary choice for a comfortable and convenient stay near Hamburg's airport.
Hotel with Parking
This hotel is very close to the airport and offers convenient parking. It is appreciated for its sauna and overall quality.
EV charging stations
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled conveniently near Hamburg's Helmut Schmidt Airport, the Airport Plaza Hotel Hamburg boasts an exceptional location for travelers. With just a few minutes needed to reach the terminals, it serves as the perfect hub for those with early morning flights or late-night arrivals. Visitors frequently applaud the hotel's practical shuttle service, which facilitates smooth transit to and from the airport.
The hotel’s prime position not only offers proximity to the airport but also provides views of the runway, ideal for aviation enthusiasts. Despite this closeness, guests report minimal noise disturbance, ensuring a peaceful stay. The spacious and modern rooms, paired with friendly service, add to the overall appeal of this hotel.
However, guests should note the hotel's remoteness from the city center. While public transportation connections are decent, the location in an industrial area might feel isolated, making it less ideal for those looking to explore Hamburg’s city attractions. The hotel’s location is particularly suited for business travelers or those using it as a brief stopover.
Overall, the Airport Plaza Hotel Hamburg is highly recommended for its unbeatable proximity to the airport, modern amenities and quiet ambiance, making it an excellent choice for a convenient and comfortable stay near Hamburg's main air travel hub.
The breakfast at Airport Plaza Hotel Hamburg generally receives positive feedback from guests with numerous reviews highlighting its quality, variety and taste. Many guests praise the breakfast as being great, very good and delicious, noting an extensive and diverse selection that caters to various dietary needs, including vegan and gluten-free options. The breakfast buffet is often described as rich, plentiful and offering something for everyone. Some standout elements include freshly prepared vegan oatmeal, separate stations for dietary restrictions and the availability of a wide selection of savory and sweet options. Additionally, a few reviews mention unique touches like complimentary muffins and high-quality coffee options like cappuccino or cafe crema.
However, there are mixed opinions regarding the value and pricing of the breakfast. Some guests find the cost to be too high with instances of it being priced around 22-25 euros per person, which some consider excessive. There are also occasional comments about the breakfast being unimaginative or not meeting the standard of a premium cost hotel with mentions of specific issues such as cold dishes, limited selection or average quality.
In summary, while the majority of guests enjoy a satisfying and varied breakfast experience at the hotel, a few point out that improvements could be made, particularly in terms of pricing and selection consistency.
The Airport Plaza Hotel Hamburg offers a dining experience that seems to be a mixed bag according to guest reviews. On the positive side, the food quality is often praised with many guests finding both dinner and breakfast offerings delicious and satisfying. Some guests appreciated the minimal waiting times for their food and highlighted the reasonable prices for good quality dishes. The ambiance of the restaurant and the nearby Sky Bar on the 9th floor were frequently noted as pleasant and relaxing spots to unwind.
However, there are notable drawbacks that prospective diners should be aware of. Several reviews mention high prices that do not always reflect the quality of the food served with some describing the menu selection as limited and the vegetarian options sparse. The noise levels in the restaurant during dinner can be disruptive and the restaurant service occasionally suffers from being overly crowded or from staff issues, such as not speaking German or providing poor service.
Opening hours seem to be another pain point with the restaurant closing as early as 9 PM and being completely closed on certain days, leaving guests to seek alternatives in the vicinity or at the nearby burger house. A few reviews also highlighted specific food disappointments, such as subpar schnitzel or food described as catastrophic.
In summary, while Airport Plaza Hotel Hamburg’s restaurant can provide a satisfactory dining experience with its good food and pleasant ambiance, the high prices, limited menu options and service issues may diminish the overall satisfaction for some guests.
The rooms at Airport Plaza Hotel Hamburg receive high marks for their modern, stylish and spacious design. Many guests comment on the beautiful décor, well-furnished interiors and excellent cleanliness throughout. The facilities in the rooms are highly praised with mentions of comfortable beds, large bathrooms, soundproofing from airport noise and excellent views from large windows.
Additionally, the accommodations are described as cozy and quiet. Spaciousness is frequently noted with some rooms even having kitchenettes. Many visitors appreciated the well-equipped rooms, highlighting amenities such as kettles, coffee makers and large safes.
However, some guests faced issues with room temperature, either being too hot or too cold and a few mentions of malfunctioning air conditioning. A minority of reviews also pointed out maintenance issues such as dirty windows, broken fixtures and the lack of certain conveniences like full-length mirrors and functional ventilation.
Despite these minor drawbacks, the hotel's modern, comfortable and well-maintained rooms, combined with their generous space and soundproofing, leave a notably positive impression on guests.
At Airport Plaza Hotel Hamburg, guests consistently praise the comfort of the beds. Reviews highlight exceptionally comfortable, large, spacious beds that ensure a restful sleep. Many guests specifically noted the beds are clean, cozy and well-maintained. The mattresses strike a fine balance, being neither too soft nor too hard and guests appreciated the adjustable LED lighting behind the beds, which enhance the overall experience.
While most found the bedding comfortable, a few pointed out issues with the firmness of the beds and the pillows, which were either uncomfortable or didn't meet their preferences. The bedding was also cited as being too thick for the room temperature by some guests. Despite a handful of complaints regarding bedding comfort, the predominant sentiment remains positive with many visitors enjoying a great night's sleep and lauding the hotel's bed quality as among the best they've experienced.
Airport Plaza Hotel Hamburg generally receives positive feedback regarding cleanliness. Many guests praised the hotel for its cleanliness, often describing it as modern, clean and tidy. The spacious rooms, modern interiors and clean bathrooms were frequently highlighted. The hotel itself is described as being exceptionally clean with spotless rooms and a pleasant atmosphere. The spa area also received positive mentions for being clean and well-maintained.
However, there are occasional concerns. Some guests pointed out issues such as dirty carpets, broken maintenance items and dusty areas, which detracted from the overall experience. Instances of mold and limescale in the showers, unclean bathroom fixtures and occasional lapses in daily room cleaning were noted. There were mentions of rooms not being cleaned for multiple days and housekeeping only provided every three days.
Although the majority of the guests found the hotel to be clean and comfortable, consistent cleanliness in some areas could be improved. Overall, the hotel is commended for its clean, modern facilities, but attention to detail and more frequent cleaning would enhance the guest experience.
At the Airport Plaza Hotel Hamburg, guests' reviews regularly highlight the remarkably friendly and helpful nature of the staff. The hotel prides itself on having a team that is both courteous and professional with numerous mentions of their attentive and accommodating service. The reception team, in particular, is frequently praised for their friendliness and willingness to assist, even under challenging circumstances.
While the staff across various areas of the hotel receive high praise for their commitment and positive interactions, some feedback indicates occasional issues with being overwhelmed or untrained, especially at reception. Despite this, many guests acknowledge that the team tries their best to provide excellent service with several noting exceptional instances of going above and beyond to meet guest needs.
The hotel's restaurant and bar service also receive positive mentions for their friendly approach, although some guests observed that the service could sometimes seem untrained. Linguistic barriers are noted with some staff members only speaking English, which might be a concern for non-English speaking guests.
Overall, the hotel staff at Airport Plaza Hotel Hamburg is seen as a major asset with their friendly demeanor and willingness to help contributing significantly to making guests' stays pleasant and memorable.
The WiFi experience at Airport Plaza Hotel Hamburg has mixed reviews but leans positively overall. Many guests mentioned that the WiFi coverage was good with several guests highlighting that the WiFi was excellent, very good and even seamless. Some described the connection speeds as extremely good and impressive, making it easy to stay connected during their stay. Free WiFi is another appreciated feature many guests enjoyed.
However, a few reviews noted issues such as poor internet reception, slow speeds during peak hours and occasional disruptions with some guests experiencing broken WiFi service or stating that it did not work at all. Additionally, there were concerns about the WiFi network's security and the absence of LAN ports in the rooms. Despite these downsides, the general consensus indicates that WiFi at Airport Plaza Hotel Hamburg is sufficient for basic needs, though it may have limitations during peak times or in specific situations.
At the Airport Plaza Hotel Hamburg, the wellness area receives high praise from guests, particularly for its combination of a sauna and fitness center located on the top floor. The wellness area boasts beautiful amenities and offers panoramic views, providing guests with a relaxing environment. Guests note the sauna’s aesthetic appeal and appreciate its integration with the gym, which is open 24/7. Cleanliness is a strong point with clean towels readily available throughout the spa area.
The spa's scenic viewpoints, including views of the airport runways, add a unique touch to the experience. The wellness services are commended for their quality and modern facilities, making the entire area inviting and enjoyable. However, there are occasional reports of the sauna being closed or requiring staff to activate it, leading to some inconvenience for guests. Despite these few issues, the overall feedback on the wellness area is overwhelmingly positive, highlighting it as a standout feature of the hotel.
The Airport Plaza Hotel Hamburg offers a commendable fitness and wellness experience, particularly with its gym and sauna located on the top floor, which provides a stunning view. Guests particularly appreciate the 24/7 access to the well-equipped and modern gym. The facilities are often described as top-quality and up-to-date, complementing the overall experience with a sauna that many reviewers found excellent. Although the gym is well-regarded, some feedback suggests that additional equipment could further enhance the experience. There were also mentions of temporary closures due to COVID-19, which affected some guests' experiences. Ventilation in the gym received minor criticism, but the general consensus highlights a great fitness area that significantly contributes to the hotel's appeal.
Airport Plaza Hotel Hamburg offers a mixed bag when it comes to parking options. The hotel provides both indoor and underground parking facilities with several chargers for electric cars available. Free public parking spaces are also commonly found around the hotel, allowing guests to save money if they don't mind a short walk. Some guests have highlighted very good parking facilities and appreciated the ample parking options both on and near the premises.
However, the cost of parking at the hotel is a frequent point of concern. Parking fees are considered to be relatively high, often cited at €16 to €19 per night, which some travelers only discover upon checkout. Additionally, the parking lots can become full quickly and spaces are sometimes insufficient, particularly during peak times. The driveway and ramp to the parking garage were not cleared during winter storms, presenting another challenge for guests.
Overall, while the parking services are convenient and safe, the cost and availability might be something to consider for future visitors.
The Airport Plaza Hotel Hamburg offers commendable amenities for guests with electric vehicles. Catering to the needs of EV owners, the hotel provides multiple charging stations in their underground parking garage. This setup ensures that guests can conveniently charge their electric cars during their stay. There are several charging options available and the process works efficiently, making it easy for those driving electric or hybrid vehicles. Some guests also appreciated the free charging facility. In addition to the charging stations, the parking arrangements are noted for being safe and spacious, adding to the overall ease and convenience of using the hotel’s parking services for electric car owners.
The Airport Plaza Hotel Hamburg offers a generally positive experience for families with many guests highlighting its family-friendly atmosphere and accommodations. The hotel provides a range of rooms suitable for families, including spacious family rooms and junior suites, which are described as large, modern and comfortable. Some rooms even come equipped with a mini kitchen, adding an extra layer of convenience for families traveling with young children.
The hotel’s efforts to cater to children are evident with some guests noting that even picky eaters were pleased with the offerings. A child-friendly restaurant on-site further enhances the stay for families, making dining a hassle-free experience. However, some reviews indicate areas needing improvement, such as ensuring that beds for children are prepared in advance and addressing the expensive breakfast costs for families.
Parents commended the hotel for accommodating specific needs, like providing porridge for a 1-year-old and appreciated additional touches, such as uncovered blankets and pillows for children. For families with infants or young children, the hotel reportedly felt welcoming and supportive.
Moreover, the excitement of watching planes fly overhead was a unique highlight for many children, adding a special touch to their stay. Overall, despite some minor drawbacks, families felt good during their stay and found the hotel highly recommended for those traveling with children.
The Airport Plaza Hotel Hamburg receives a mix of reviews with a modern aesthetic and well-equipped facilities frequently highlighted as commendable. Many guests appreciate the hotel's beautiful design, spacious and clean rooms and friendly, English-speaking staff, noting these aspects as fitting for a four-star rating. Additionally, the property’s value and appropriate amenities contribute positively to the overall experience.
However, consistent criticisms suggest that the hotel falls short in detailed service expected for its category. Numerous reviews indicate that the breakfast quality does not align with four-star standards, citing limited options and high cost. The lack of power outlets near the bed and minor cleanliness issues have also been pointed out as detractors.
While many guests are satisfied with their stay, citing great value and a pleasant experience, the recurring mentions of service deficiencies and the breakfast experience hint at areas for improvement to fully meet the expectations of a four-star establishment.
The Airport Plaza Hotel Hamburg stands out as an excellent choice for business travelers, offering a convenient location and efficient shuttle service that ensures a smooth connection to the airport. The hotel's modern aesthetics and functional furnishings create a comfortable setting suitable for working remotely or holding business meetings. Many guests appreciate the dedicated business center and meeting areas, along with the ample workspaces provided in the rooms.
One of the unique features that impressed business guests is the option to have a breakfast box ready for early departures, which exemplifies the hotel’s commitment to accommodating the needs of its clientele. The overall experience is enhanced by the hotel's quiet environment, making it suitable for overnight stays and focused work sessions.
While there are occasional reports of noise from private parties in the Sky Bar and some criticisms regarding inadequate equipment for workshops, the hotel consistently receives high praise for its practical and business-centric approach. The functional design and convenient facilities cater specifically to business guests, making the Airport Plaza Hotel Hamburg a recommended destination for those traveling for work.
For anyone seeking a reliable, well-located and efficient business hotel near Hamburg Airport, this establishment offers a solid quality experience with a favorable price-performance ratio.
The Airport Plaza Hotel Hamburg generally offers a welcoming atmosphere for guests with dogs with dogs allowed in most areas of the hotel, including reception and the restaurant. However, there are certain restrictions such as dogs not being permitted in the Sky Bar. Guests appreciated the pet-friendly environment, noting that even anxious dogs felt comfortable, possibly due to the quiet ambiance with minimal disturbances like fireworks.
Some reviews indicated a warm reception for their furry friends with particular staff members extending a warm welcome to pets. However, there were a few mentions of the need for clearer communication regarding the hotel's dog-friendly policy and some complaints about the extra charge for bringing a dog, which varied between 20 to 25 euros. Overall, the hotel provides a favorable environment for pets with some room for improvement in terms of policy clarity and fee perceptions.
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Location
The hotel’s prime position not only offers proximity to the airport but also provides views of the runway, ideal for aviation enthusiasts. Despite this closeness, guests report minimal noise disturbance, ensuring a peaceful stay. The spacious and modern rooms, paired with friendly service, add to the overall appeal of this hotel.
However, guests should note the hotel's remoteness from the city center. While public transportation connections are decent, the location in an industrial area might feel isolated, making it less ideal for those looking to explore Hamburg’s city attractions. The hotel’s location is particularly suited for business travelers or those using it as a brief stopover.
Overall, the Airport Plaza Hotel Hamburg is highly recommended for its unbeatable proximity to the airport, modern amenities and quiet ambiance, making it an excellent choice for a convenient and comfortable stay near Hamburg's main air travel hub.
Breakfast
However, there are mixed opinions regarding the value and pricing of the breakfast. Some guests find the cost to be too high with instances of it being priced around 22-25 euros per person, which some consider excessive. There are also occasional comments about the breakfast being unimaginative or not meeting the standard of a premium cost hotel with mentions of specific issues such as cold dishes, limited selection or average quality.
In summary, while the majority of guests enjoy a satisfying and varied breakfast experience at the hotel, a few point out that improvements could be made, particularly in terms of pricing and selection consistency.
Dinner
However, there are notable drawbacks that prospective diners should be aware of. Several reviews mention high prices that do not always reflect the quality of the food served with some describing the menu selection as limited and the vegetarian options sparse. The noise levels in the restaurant during dinner can be disruptive and the restaurant service occasionally suffers from being overly crowded or from staff issues, such as not speaking German or providing poor service.
Opening hours seem to be another pain point with the restaurant closing as early as 9 PM and being completely closed on certain days, leaving guests to seek alternatives in the vicinity or at the nearby burger house. A few reviews also highlighted specific food disappointments, such as subpar schnitzel or food described as catastrophic.
In summary, while Airport Plaza Hotel Hamburg’s restaurant can provide a satisfactory dining experience with its good food and pleasant ambiance, the high prices, limited menu options and service issues may diminish the overall satisfaction for some guests.
Rooms
Additionally, the accommodations are described as cozy and quiet. Spaciousness is frequently noted with some rooms even having kitchenettes. Many visitors appreciated the well-equipped rooms, highlighting amenities such as kettles, coffee makers and large safes.
However, some guests faced issues with room temperature, either being too hot or too cold and a few mentions of malfunctioning air conditioning. A minority of reviews also pointed out maintenance issues such as dirty windows, broken fixtures and the lack of certain conveniences like full-length mirrors and functional ventilation.
Despite these minor drawbacks, the hotel's modern, comfortable and well-maintained rooms, combined with their generous space and soundproofing, leave a notably positive impression on guests.
Beds
While most found the bedding comfortable, a few pointed out issues with the firmness of the beds and the pillows, which were either uncomfortable or didn't meet their preferences. The bedding was also cited as being too thick for the room temperature by some guests. Despite a handful of complaints regarding bedding comfort, the predominant sentiment remains positive with many visitors enjoying a great night's sleep and lauding the hotel's bed quality as among the best they've experienced.
Cleanliness
However, there are occasional concerns. Some guests pointed out issues such as dirty carpets, broken maintenance items and dusty areas, which detracted from the overall experience. Instances of mold and limescale in the showers, unclean bathroom fixtures and occasional lapses in daily room cleaning were noted. There were mentions of rooms not being cleaned for multiple days and housekeeping only provided every three days.
Although the majority of the guests found the hotel to be clean and comfortable, consistent cleanliness in some areas could be improved. Overall, the hotel is commended for its clean, modern facilities, but attention to detail and more frequent cleaning would enhance the guest experience.
Staff
While the staff across various areas of the hotel receive high praise for their commitment and positive interactions, some feedback indicates occasional issues with being overwhelmed or untrained, especially at reception. Despite this, many guests acknowledge that the team tries their best to provide excellent service with several noting exceptional instances of going above and beyond to meet guest needs.
The hotel's restaurant and bar service also receive positive mentions for their friendly approach, although some guests observed that the service could sometimes seem untrained. Linguistic barriers are noted with some staff members only speaking English, which might be a concern for non-English speaking guests.
Overall, the hotel staff at Airport Plaza Hotel Hamburg is seen as a major asset with their friendly demeanor and willingness to help contributing significantly to making guests' stays pleasant and memorable.
Wi-Fi
However, a few reviews noted issues such as poor internet reception, slow speeds during peak hours and occasional disruptions with some guests experiencing broken WiFi service or stating that it did not work at all. Additionally, there were concerns about the WiFi network's security and the absence of LAN ports in the rooms. Despite these downsides, the general consensus indicates that WiFi at Airport Plaza Hotel Hamburg is sufficient for basic needs, though it may have limitations during peak times or in specific situations.
Spa
The spa's scenic viewpoints, including views of the airport runways, add a unique touch to the experience. The wellness services are commended for their quality and modern facilities, making the entire area inviting and enjoyable. However, there are occasional reports of the sauna being closed or requiring staff to activate it, leading to some inconvenience for guests. Despite these few issues, the overall feedback on the wellness area is overwhelmingly positive, highlighting it as a standout feature of the hotel.
Gym
Parking
However, the cost of parking at the hotel is a frequent point of concern. Parking fees are considered to be relatively high, often cited at €16 to €19 per night, which some travelers only discover upon checkout. Additionally, the parking lots can become full quickly and spaces are sometimes insufficient, particularly during peak times. The driveway and ramp to the parking garage were not cleared during winter storms, presenting another challenge for guests.
Overall, while the parking services are convenient and safe, the cost and availability might be something to consider for future visitors.
EV charging stations
Family
The hotel’s efforts to cater to children are evident with some guests noting that even picky eaters were pleased with the offerings. A child-friendly restaurant on-site further enhances the stay for families, making dining a hassle-free experience. However, some reviews indicate areas needing improvement, such as ensuring that beds for children are prepared in advance and addressing the expensive breakfast costs for families.
Parents commended the hotel for accommodating specific needs, like providing porridge for a 1-year-old and appreciated additional touches, such as uncovered blankets and pillows for children. For families with infants or young children, the hotel reportedly felt welcoming and supportive.
Moreover, the excitement of watching planes fly overhead was a unique highlight for many children, adding a special touch to their stay. Overall, despite some minor drawbacks, families felt good during their stay and found the hotel highly recommended for those traveling with children.
4 Star
However, consistent criticisms suggest that the hotel falls short in detailed service expected for its category. Numerous reviews indicate that the breakfast quality does not align with four-star standards, citing limited options and high cost. The lack of power outlets near the bed and minor cleanliness issues have also been pointed out as detractors.
While many guests are satisfied with their stay, citing great value and a pleasant experience, the recurring mentions of service deficiencies and the breakfast experience hint at areas for improvement to fully meet the expectations of a four-star establishment.
Business
One of the unique features that impressed business guests is the option to have a breakfast box ready for early departures, which exemplifies the hotel’s commitment to accommodating the needs of its clientele. The overall experience is enhanced by the hotel's quiet environment, making it suitable for overnight stays and focused work sessions.
While there are occasional reports of noise from private parties in the Sky Bar and some criticisms regarding inadequate equipment for workshops, the hotel consistently receives high praise for its practical and business-centric approach. The functional design and convenient facilities cater specifically to business guests, making the Airport Plaza Hotel Hamburg a recommended destination for those traveling for work.
For anyone seeking a reliable, well-located and efficient business hotel near Hamburg Airport, this establishment offers a solid quality experience with a favorable price-performance ratio.
Dog Friendly
Some reviews indicated a warm reception for their furry friends with particular staff members extending a warm welcome to pets. However, there were a few mentions of the need for clearer communication regarding the hotel's dog-friendly policy and some complaints about the extra charge for bringing a dog, which varied between 20 to 25 euros. Overall, the hotel provides a favorable environment for pets with some room for improvement in terms of policy clarity and fee perceptions.
No, Airport Plaza Hotel Hamburg doesn't have any pool.
No, a spa isn't available at Airport Plaza Hotel Hamburg.
Yes, Airport Plaza Hotel Hamburg welcomes dogs.
Yes, parking facilities are available at Airport Plaza Hotel Hamburg.
Yes, Airport Plaza Hotel Hamburg has a gym.
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