Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests forehead thermometer upon entering reception
Do you ensure contactless check-in/check-out? Other Snapscan
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 1 hour.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 10:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Partner is a deputy director for Forensic Pathology Services and has advised and trained protocols
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: We have a CIPC essential services certificate
Acorn CottagePlease note that the rate is based on 2 guests. Maximum occupancy is 4 adults and 2 children. (see Hotel Policies)
Overlooking a tranquil forest garden, Acorn Cottage features rustic-style furnishing, a queen-sized bed, double bed and en-suite shower, and a separate lounge with a sleeper couch. It boasts a wood-burning fireplace and a fully-equipped kitchenette. This room opens onto a private patio with BBQ facilities.
Clydesdale SuitePlease note that the rate is based on 2 guests. Maximum occupancy is 2 adults and 2 children. (see Hotel Policies)
Otherwise known as our honeymoon suite, this cottage features wooden floors, high ceilings with chandeliers, suede curtains and a full bathroom with large bath and glass shower. The open plan lounge has a king-sized bed and is fitted with a TV and satellite channels, a small dining table to seat 4, a double sleeper couch and separate, fully equipped oregan and stainless steel kitchenette.
Oak Tree CottagePlease note that the rate is based on 2 guests. Maximum occupancy is 4 adults and 2 children. (see Hotel Policies)
Oak Tree Cottage is a wonderfully unique cottage, situated beneath 100 year-old oak trees overlooking a tranquil, forested garden.
A favourite for romantic couples, Oak Tree has an en suite queen-size bedroom with large shower, a lounge with satellite channels and a wood-burning fireplace, and a separate, fully equipped kitchenette.
The patio and private braai facility offer private outdoor dining space .
Vine Luxury Self Catering CottagePlease note that the price is based on 2 guests. Maximum occupancy is 4 adults and 2 children and charges apply (see Hotel Policies).
This 2-bedroom luxury cottage is set in a private and tranquil garden. An open plan living area is flanked by en-suite bedrooms on either side.
The fully-equipped kitchen is finnished in oregan and slate. There is a breakfast bar, gas hob and electric oven.
The main bedroom has a king-size bed and its own sitting area with satellite channels. There are twin beds and luxury sleeper-couch within the open plan living area and kitchen.
Both bathrooms offer large glass and slate showers, and both bedrooms lead out to the garden with slate tiled patio, complete with barbecue and teak outdoor furnishings.
Willow SuiteThis suite has french doors which open onto a flower covered pool patio. It features a queen bed, soft pure cotton linens, a romantic wood burning fireplace, and an en suite bathroom fitted with a large bath. Satellite channels are offered and there is a reading nook next to the window.
Rose SuitePlease note that the rate is based on 2 guests. Maximum occupancy is 2 adults and 3 children and charges apply (see Hotel Policies).
This suite has french doors that open onto the garden and pool area. The main en suite is fitted with a queen-sized bed and the second bedroom offer twin beds. Both rooms offer satellite channels.
Double RoomThe double room offers a private entrance, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Bungalow with Garden ViewGuests will have a special experience as the bungalow features a hot tub. Featuring a private entrance, this bungalow consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The bungalow also offers a barbecue. Boasting a terrace with garden views, this bungalow also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
Yes, Sacred Mountain Lodge has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Sacred Mountain Lodge.
No, Sacred Mountain Lodge doesn't allow dogs.
Yes, parking facilities are available at Sacred Mountain Lodge.