Novotel Bangkok IMPACT
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Summary of reviewsNovotel Bangkok IMPACT is highly regarded for its exceptional location, especially for those attending events at the Impact Arena, Thunder Dome and the Impact Exhibition Center. The hotel is situated within walking distance to these venues, making it an optimal choice for event-goers. Additionally, its proximity to Don Mueang International Airport ensures that arrivals and departures are relatively hassle-free. The strategic placement near dining options and ample parking facilities further adds to its convenience.
The breakfast offerings at Novotel Bangkok IMPACT receive widespread acclaim for their variety and quality, often exceeding guest expectations. The buffet-style breakfast includes halal-friendly dishes and daily variations, although occasional issues with crowding and seating during peak times have been noted. Despite this, the overall breakfast experience is satisfying.
Rooms at the hotel are repeatedly praised for their cleanliness, comfort and modernity. Guests appreciate the well-kept and spacious rooms, comfortable bedding and amenities such as minibars and responsive room service. The cleanliness standards are stringent and housekeeping efforts are particularly noted for maintaining a high level of tidiness and comfort.
The staff at Novotel Bangkok IMPACT are frequently commended for their professionalism and friendliness. Guests highlight the attentive and polite nature of the staff, from the front desk to housekeeping. The team's ability to communicate fluently in English and their willingness to go the extra mile contribute significantly to the positive guest experiences.
Free WiFi at the hotel generally meets guest expectations, though some have encountered occasional issues with stability and speed. Overall, it is suitable for general browsing and light internet use. Parking at the hotel receives mixed reviews with the valet service and secure environment being positives, but limited spaces sometimes causing challenges.
The comfort of the beds is a standout feature with many guests praising the plush mattresses and soft pillows, contributing to restful sleep. Although a few reported minor issues with firmness, the bedding is largely regarded as clean and conducive to a good night’s rest.
Lastly, Novotel Bangkok IMPACT is recommended for business travelers, given its close proximity to the Impact Arena and other business-centric locations. The helpful staff and well-regarded breakfast options enhance the overall business experience, even though some minor drawbacks such as the gym and pool schedules and small common areas have been noted.
In summary, Novotel Bangkok IMPACT offers exceptional convenience, cleanliness and comfort, making it a highly recommended choice for visitors attending events or for business travelers in the area.
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The breakfast offerings at Novotel Bangkok IMPACT receive widespread acclaim for their variety and quality, often exceeding guest expectations. The buffet-style breakfast includes halal-friendly dishes and daily variations, although occasional issues with crowding and seating during peak times have been noted. Despite this, the overall breakfast experience is satisfying.
Rooms at the hotel are repeatedly praised for their cleanliness, comfort and modernity. Guests appreciate the well-kept and spacious rooms, comfortable bedding and amenities such as minibars and responsive room service. The cleanliness standards are stringent and housekeeping efforts are particularly noted for maintaining a high level of tidiness and comfort.
The staff at Novotel Bangkok IMPACT are frequently commended for their professionalism and friendliness. Guests highlight the attentive and polite nature of the staff, from the front desk to housekeeping. The team's ability to communicate fluently in English and their willingness to go the extra mile contribute significantly to the positive guest experiences.
Free WiFi at the hotel generally meets guest expectations, though some have encountered occasional issues with stability and speed. Overall, it is suitable for general browsing and light internet use. Parking at the hotel receives mixed reviews with the valet service and secure environment being positives, but limited spaces sometimes causing challenges.
The comfort of the beds is a standout feature with many guests praising the plush mattresses and soft pillows, contributing to restful sleep. Although a few reported minor issues with firmness, the bedding is largely regarded as clean and conducive to a good night’s rest.
Lastly, Novotel Bangkok IMPACT is recommended for business travelers, given its close proximity to the Impact Arena and other business-centric locations. The helpful staff and well-regarded breakfast options enhance the overall business experience, even though some minor drawbacks such as the gym and pool schedules and small common areas have been noted.
In summary, Novotel Bangkok IMPACT offers exceptional convenience, cleanliness and comfort, making it a highly recommended choice for visitors attending events or for business travelers in the area.
Hotel with Spa
This hotel is located at the heart of IMPACT Complex and offers spa services. It is a popular choice for guests booking spa hotels.
Family Friendly Hotel
This hotel provides convenient access to IMPACT Muang Thong Thani. It's part of a well-known chain, often providing amenities suitable for families, such as connecting rooms or kid-friendly dining options.
Hotel with Swimming Pool
Located in the heart of IMPACT Complex, this hotel features a pool and spa, offering guests a relaxing experience. The pool area is well-maintained and provides a great environment for leisure.
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
This 4-star hotel offers free Wi-Fi access to its guests. Being located at the heart of IMPACT Exhibition and Convention Centre, it's well-suited for business and leisure travelers who need to stay connected.
Business Hotel
This 4-star international convention hotel is ideally located at the heart of the IMPACT Exhibition and Convention Centre and IMPACT Arena. It is well-suited for conferences and events, featuring 380 rooms, restaurants, a spa, a gym, and a pool.
Hotel with Parking
This hotel is located within the IMPACT complex, which offers exceptionally large parking facilities capable of accommodating over 16,850 vehicles. Guests benefit from both free self-parking and convenient valet parking services.
Accessible Hotel
This hotel offers extensive accessibility features, including entire units being wheelchair accessible, roll-in showers, adapted baths, lowered sinks, and raised toilets. Facilities for disabled guests are available, and there is a wheelchair accessible path to the elevator and a wheelchair-accessible concierge desk.
Hotel with Gym
The Novotel Bangkok IMPACT features InBalance Fitness, offering cardio and strength equipment, sauna and steam facilities. It also boasts a modern indoor swimming pool adjacent to the fitness center. The gym is open daily, ensuring guests can maintain their fitness routine.
4-Star Hotel
This modern 4-star hotel features 380 spacious and comfortable rooms and suites, a fitness centre, a heated indoor pool, business facilities, as well as a variety of services that will make your stay truly memorable and relaxing.
Hotel with Indoor Pool
This hotel features an indoor saltwater pool, which is gentle on the eyes and skin. It also includes an adjacent whirlpool, a steam room, and a sauna, offering a comprehensive relaxation experience. The indoor pool area is described as a quiet oasis.
Hotel near Golf Courses
Hotel for Honeymoon
Romantic Hotel
Hotel with Tennis Courts
Hotel with Heated Pool
Guest Reviews
Novotel Bangkok IMPACT offers an exceptional location for visitors attending events at Impact Arena, Thunder Dome and the Impact Exhibition Center. Situated within walking distance to these venues, the hotel provides unmatched convenience for concert-goers and exhibition participants alike. Guests frequently highlight the short walk, often just 5-10 minutes, to various halls, making it an optimal choice for those involved in business events, fairs or shows around the area. Additionally, the proximity allows guests to bypass the notorious Bangkok traffic post-concert.
The hotel is not only praised for its strategic location but also for its accessibility with direct connections to the Impact Challenger Hall. Nearby dining options and ample parking facilities add to the overall convenience, making it an ideal accommodation for those with busy itineraries at the Impact Arena. For travelers flying in, the hotel is just a 15-minute drive from Don Mueang International Airport, making arrivals and departures relatively hassle-free. Overall, the strategic placement near the heart of the Impact shopping and event district makes Novotel Bangkok IMPACT a highly recommended option for visitors aiming to stay close to the hustle and bustle of major events.
The breakfast at Novotel Bangkok IMPACT generally receives positive feedback for its variety and quality, often exceeding guest expectations. Many guests describe the breakfast as delicious and plentiful with a notable variety of options including halal-friendly dishes and daily variations. The buffet-style service ensures that even latecomers around 8:30 and 9:30 AM find ample choices available.
However, despite the high quality and variety, the breakfast experience is sometimes marred by issues with crowding and management. Several guests report difficulties in finding seating, particularly in the main breakfast lounge and some note that the atmosphere can become quite hectic. Additionally, a few reviews mention the breakfast being on the expensive side and criticize the limited number of options, especially for vegetarians and those looking for a more continental breakfast selection.
On the service front, opinions are mixed. While some guests commend the staff for their recommendations and service, others find the management approach too rude. Despite these issues, the overall consensus leans towards a satisfying breakfast experience, making it a notable feature of a stay at this hotel.
The Novotel Bangkok IMPACT has received numerous positive remarks regarding its rooms from guests. Generally, the rooms are praised for being clean, comfortable and modern with a layout that guests find cozy and well-kept. Many have highlighted the spaciousness of the rooms, despite some noting that the spaces are smaller than anticipated. The bathrooms are also commended for being tidy and well-equipped, featuring amenities ranging from automated lights to adjustable settings.
Guests appreciated the cleanliness with multiple reviews confirming rooms were impeccably clean upon arrival. The bedding is noted as particularly comfortable, contributing to an overall restful experience. Some rooms offer a lovely view and are mentioned to have large windows perfect for sightseeing. Additionally, the presence of minibars and responsive room service food adds to the convenience.
However, some criticisms include dim lighting, occasional noise from air conditioning and a scarcity of plug sockets. A few guests also reported small issues such as minor dents on the floors and outdated facilities in certain rooms. Moreover, there were mentions of rooms being a bit too cold and some complaints about the cleanliness not being up to standard in isolated cases. The hotel’s location next to the Impact may entice future visitors with some guests expressing a desire to return. Overall, the Novotel Bangkok IMPACT provides comfortable and clean accommodations with modern amenities, although there is room for minor improvements.
Located conveniently within the bustling city of Bangkok, Novotel Bangkok IMPACT has garnered considerable praise for the comfort of its sleeping accommodations. Guests consistently noted the comfort of the beds with many describing them as soft and incredibly plush. The pillows also received compliments for their softness, contributing to an overall restful sleep experience.
Multiple reviews highlight the cleanliness of the bedding, ensuring guests feel at ease in their rooms. Some guests appreciated the firm mattresses, while others commented on the occasional firmness but still mentioned the accompanying comfort. Additionally, the soundproofing of the rooms was well-regarded, enhancing the peacefulness of the stay.
Despite a few mentions of shapeless pillows or hard beds from some, the general consensus is overwhelmingly positive. The large, cozy beds and the emphasis on comfort make Novotel Bangkok IMPACT a relaxing haven for travelers.
Novotel Bangkok IMPACT has consistently garnered praise for its cleanliness from guests. The rooms are frequently described as clean, tidy and more pleasant than expected. While there are occasional reports of issues with mold and the need for refurbishing, the overall experience reflects a high standard of cleanliness. Several guests have highlighted the hotel's spotless rooms and excellent cleaning service.
The accommodation itself is described as clean with some guests emphasizing a modern and luxurious feel. The housekeeping staff is noted for their superb efforts, ensuring that rooms are not only clean but also fragrant and orderly. Despite some minor setbacks in certain areas like the bathroom conditions and corridor carpets, the positive feedback far outweighs the negatives.
The clean and spacious rooms, comfortable beds and thorough cleaning routines contribute to a comfortable and convenient stay. Additionally, the clean arena and good water pressure in the showers add to the favorable experience. While there are mentions of cleaning not done properly in some instances, the general sentiment indicates sufficient cleanliness efforts by the housekeeping staff.
In summary, the overall guest reviews affirm that cleanliness at Novotel Bangkok IMPACT is taken seriously, providing visitors with a clean and comfortable environment for their stay.
A recurring highlight at Novotel Bangkok IMPACT is the commendable professionalism and friendliness exhibited by the staff. Guest feedback frequently mentions the polite and attentive nature of the team, from the front desk to the cleaning staff. The staff is described as extremely helpful, always ready to serve with a smile and capable of speaking fluent English, adding to the ease and comfort of guests.
Many visitors appreciate the caring and supportive attitude of the personnel, making their stays both comfortable and memorable. Front desk staff, in particular, are frequently noted for their friendliness and efficiency, enhancing the check-in and check-out experience despite occasional mentions of inefficiency.
The overall service attitude of the team is consistently highlighted as very good with guests appreciating the prompt and responsive assistance provided during their stay. Special mentions are made of the excellent welcome received upon arrival and the staff's willingness to go the extra mile, sometimes with special touches for events occurring in the hotel.
However, it is worth noting a few areas for improvement mentioned by some guests, such as the need for more staff during breakfast service and some issues with reservation and check-in processes. Despite these minor setbacks, the professionalism and welcoming demeanor of the staff at Novotel Bangkok IMPACT significantly contribute to the positive experiences of their guests.
Novotel Bangkok IMPACT offers a reliable WiFi experience for the most part with several guests noting that the wifi is good or pretty good. This makes it suitable for general browsing and light internet use. However, some guests have encountered issues with WiFi stability, experiencing slow speeds and frequent disconnections, particularly in their rooms. Despite informing staff, there were occasional difficulties with accessing WiFi or resolving connectivity problems. Overall, while the WiFi service at the hotel works well for many, some inconsistencies in connection strength and speed could be improved to ensure a consistently smooth online experience for all guests.
Guests frequently highlight parking as a mixed experience at Novotel Bangkok IMPACT. Positive feedback emphasizes that the parking environment is safe and easy to navigate. Some guests appreciate the valet service, underscoring its convenience. However, there are concerns about the limited number of parking spaces with several reviews mentioning the challenge of finding a spot and the time wasted searching. The hotel parking lot is also noted to be rather small, contributing to occasional difficulties. Despite these issues, the overall sentiment suggests that while parking can be a hassle at times, the presence of valet service and a secure setting are definite advantages.
Novotel Bangkok IMPACT is highly regarded for its suitability as a business hotel, especially for those attending events or business meetings. Its proximity to the IMPACT performance hall and Charoen Chelan Building makes it convenient for both business and leisure activities, such as watching concerts. The hotel offers many options for breakfast and is described as an excellent level for business trips with helpful staff contributing to a positive experience. However, some guests noted dissatisfaction with the gym and pool schedule and mentioned that the common areas outside the rooms are quite small. Despite these few drawbacks, the overall consensus highlights the hotel as a strong choice for business travelers needing to attend trade fairs or events in the area.
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Location
The hotel is not only praised for its strategic location but also for its accessibility with direct connections to the Impact Challenger Hall. Nearby dining options and ample parking facilities add to the overall convenience, making it an ideal accommodation for those with busy itineraries at the Impact Arena. For travelers flying in, the hotel is just a 15-minute drive from Don Mueang International Airport, making arrivals and departures relatively hassle-free. Overall, the strategic placement near the heart of the Impact shopping and event district makes Novotel Bangkok IMPACT a highly recommended option for visitors aiming to stay close to the hustle and bustle of major events.
Breakfast
However, despite the high quality and variety, the breakfast experience is sometimes marred by issues with crowding and management. Several guests report difficulties in finding seating, particularly in the main breakfast lounge and some note that the atmosphere can become quite hectic. Additionally, a few reviews mention the breakfast being on the expensive side and criticize the limited number of options, especially for vegetarians and those looking for a more continental breakfast selection.
On the service front, opinions are mixed. While some guests commend the staff for their recommendations and service, others find the management approach too rude. Despite these issues, the overall consensus leans towards a satisfying breakfast experience, making it a notable feature of a stay at this hotel.
Rooms
Guests appreciated the cleanliness with multiple reviews confirming rooms were impeccably clean upon arrival. The bedding is noted as particularly comfortable, contributing to an overall restful experience. Some rooms offer a lovely view and are mentioned to have large windows perfect for sightseeing. Additionally, the presence of minibars and responsive room service food adds to the convenience.
However, some criticisms include dim lighting, occasional noise from air conditioning and a scarcity of plug sockets. A few guests also reported small issues such as minor dents on the floors and outdated facilities in certain rooms. Moreover, there were mentions of rooms being a bit too cold and some complaints about the cleanliness not being up to standard in isolated cases. The hotel’s location next to the Impact may entice future visitors with some guests expressing a desire to return. Overall, the Novotel Bangkok IMPACT provides comfortable and clean accommodations with modern amenities, although there is room for minor improvements.
Beds
Multiple reviews highlight the cleanliness of the bedding, ensuring guests feel at ease in their rooms. Some guests appreciated the firm mattresses, while others commented on the occasional firmness but still mentioned the accompanying comfort. Additionally, the soundproofing of the rooms was well-regarded, enhancing the peacefulness of the stay.
Despite a few mentions of shapeless pillows or hard beds from some, the general consensus is overwhelmingly positive. The large, cozy beds and the emphasis on comfort make Novotel Bangkok IMPACT a relaxing haven for travelers.
Cleanliness
The accommodation itself is described as clean with some guests emphasizing a modern and luxurious feel. The housekeeping staff is noted for their superb efforts, ensuring that rooms are not only clean but also fragrant and orderly. Despite some minor setbacks in certain areas like the bathroom conditions and corridor carpets, the positive feedback far outweighs the negatives.
The clean and spacious rooms, comfortable beds and thorough cleaning routines contribute to a comfortable and convenient stay. Additionally, the clean arena and good water pressure in the showers add to the favorable experience. While there are mentions of cleaning not done properly in some instances, the general sentiment indicates sufficient cleanliness efforts by the housekeeping staff.
In summary, the overall guest reviews affirm that cleanliness at Novotel Bangkok IMPACT is taken seriously, providing visitors with a clean and comfortable environment for their stay.
Staff
Many visitors appreciate the caring and supportive attitude of the personnel, making their stays both comfortable and memorable. Front desk staff, in particular, are frequently noted for their friendliness and efficiency, enhancing the check-in and check-out experience despite occasional mentions of inefficiency.
The overall service attitude of the team is consistently highlighted as very good with guests appreciating the prompt and responsive assistance provided during their stay. Special mentions are made of the excellent welcome received upon arrival and the staff's willingness to go the extra mile, sometimes with special touches for events occurring in the hotel.
However, it is worth noting a few areas for improvement mentioned by some guests, such as the need for more staff during breakfast service and some issues with reservation and check-in processes. Despite these minor setbacks, the professionalism and welcoming demeanor of the staff at Novotel Bangkok IMPACT significantly contribute to the positive experiences of their guests.
Wi-Fi
Parking
Business
Yes, Novotel Bangkok IMPACT has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Novotel Bangkok IMPACT.
No, Novotel Bangkok IMPACT doesn't allow dogs.
Yes, parking facilities are available at Novotel Bangkok IMPACT.
Yes, Novotel Bangkok IMPACT has a gym.
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