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Summary of reviewsFasthotel Montereau - Esmans benefits from a well-regarded location, frequently praised by guests for its convenience. The hotel is close to essential amenities such as supermarkets, shops and nearby attractions, making it an accessible choice for travelers. Its proximity to significant locations like Montereau-Fault-Yonne and Palais 77 is particularly appreciated by those attending events in the area. The added convenience of a neighboring restaurant and a large parking area is noted, although concerns about parking security and loitering are mentioned.
The staff at Fasthotel Montereau - Esmans generally receives positive reviews with guests highlighting their friendliness, helpfulness and ability to communicate in English. The receptionists are often commended for their flexibility, contributing to a pleasant atmosphere and overall positive interactions.
However, the reviews reveal that the hotel faces several challenges, particularly with its rooms and overall cleanliness. Guests often describe the rooms as small, cramped and minimally set up, sometimes forcing furniture movement merely to navigate the space. Complaints about cleanliness are prevalent with mentions of dirty rooms, bad smells, stained linens and even sightings of cockroaches and small bugs. Additionally, the facilities appear outdated with issues like broken doors, clogged sinks and non-functioning electrical outlets being frequent points of concern.
Breakfast reviews are mixed, mainly noting its minimalistic offering with limited variety and freshness. While some guests appreciate the convenience of an early breakfast, many feel that its quality does not justify the cost. Similarly, the dining experience is affected by pervasive kitchen aromas, particularly in common areas and rooms, indicating potential ventilation issues.
The beds receive mixed feedback with some guests appreciating the comfortable pillows and clean bedding, while others criticize the creaky, thin mattresses and uncomfortable frames. The overall comfort level varies widely among guests, affecting their sleep experience.
Regarding the Wi-Fi, guests report inconsistent experiences with some finding the connection deficient or non-functional. Additionally, the process of receiving the Wi-Fi code via SMS is viewed as inconvenient by some. Overall, while the hotel offers certain conveniences and friendly staff, improvements in room conditions, cleanliness and facilities could significantly enhance the guest experience.
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