Hotel Olivia
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Summary of reviewsHotel Olivia, nestled in the heart of Nogales, is highly praised for its prime location. Strategically situated within a central area, it provides remarkable convenience for tourists and travelers, offering easy access to various activities and being just a five-minute walk from the US border. The surrounding area is filled with shops, restaurants and attractions that enhance the travel experience, making it an appealing spot for both short and extended stays. Guests often commend the safety and comfort of the area, alongside the friendly staff and clean premises, creating a welcoming atmosphere that encourages return visits.
The cleanliness of Hotel Olivia is frequently highlighted by guests with consistent remarks about the well-maintained and immaculate rooms. Despite the dated ambiance of the facilities, the emphasis on cleanliness is evident with daily cleaning services that ensure tidy and hygienic accommodations. Details such as clean bedspreads, pillows and curtains contribute to the overall clean impression, making guests feel comfortable and at ease.
The staff at Hotel Olivia stands out for their friendliness and helpfulness. The front desk team, particularly individuals like Jorge and Tanya, receive notable praise for their attentiveness, kindness and polite demeanor. Guests appreciate the good service and the honest, welcoming nature of the personnel, which significantly enhances the overall experience. Although there was an isolated incident of a receptionist not respecting reservations, the majority of interactions reflect a high standard of customer service.
Hotel Olivia also offers secure parking facilities, providing peace of mind to guests regarding vehicle safety. While the parking area is relatively small and can sometimes be full, requiring guests to check availability, the secure and closed parking option is generally appreciated when spaces are available.
For families, Hotel Olivia is noted as a safe and comfortable environment, making it an excellent choice for travelers with children. Despite occasional disturbances caused by noisy children in common areas, the hotel's hospitality towards families and its safe location are well-regarded.
However, there are areas where Hotel Olivia could improve. Mixed reviews about the rooms highlight issues such as persistent odors, noise from the surroundings, basic security features and occasional maintenance problems. The bed quality also varies with some guests finding the beds uncomfortable, lumpy and noisy, suggesting a need for upgrades.
In summary, Hotel Olivia excels in location, cleanliness and staff friendliness, creating a welcoming environment for travelers. While there are some areas for improvement, particularly in room maintenance and bed quality, the hotel remains a solid choice for those seeking a convenient and family-friendly place to stay in Nogales.
The cleanliness of Hotel Olivia is frequently highlighted by guests with consistent remarks about the well-maintained and immaculate rooms. Despite the dated ambiance of the facilities, the emphasis on cleanliness is evident with daily cleaning services that ensure tidy and hygienic accommodations. Details such as clean bedspreads, pillows and curtains contribute to the overall clean impression, making guests feel comfortable and at ease.
The staff at Hotel Olivia stands out for their friendliness and helpfulness. The front desk team, particularly individuals like Jorge and Tanya, receive notable praise for their attentiveness, kindness and polite demeanor. Guests appreciate the good service and the honest, welcoming nature of the personnel, which significantly enhances the overall experience. Although there was an isolated incident of a receptionist not respecting reservations, the majority of interactions reflect a high standard of customer service.
Hotel Olivia also offers secure parking facilities, providing peace of mind to guests regarding vehicle safety. While the parking area is relatively small and can sometimes be full, requiring guests to check availability, the secure and closed parking option is generally appreciated when spaces are available.
For families, Hotel Olivia is noted as a safe and comfortable environment, making it an excellent choice for travelers with children. Despite occasional disturbances caused by noisy children in common areas, the hotel's hospitality towards families and its safe location are well-regarded.
However, there are areas where Hotel Olivia could improve. Mixed reviews about the rooms highlight issues such as persistent odors, noise from the surroundings, basic security features and occasional maintenance problems. The bed quality also varies with some guests finding the beds uncomfortable, lumpy and noisy, suggesting a need for upgrades.
In summary, Hotel Olivia excels in location, cleanliness and staff friendliness, creating a welcoming environment for travelers. While there are some areas for improvement, particularly in room maintenance and bed quality, the hotel remains a solid choice for those seeking a convenient and family-friendly place to stay in Nogales.
Family Friendly Hotel
Hotel with Parking
Guest Reviews
Nestled in the heart of Nogales, Hotel Olivia boasts a prime location that guests repeatedly rave about. Situated in a central area, it offers remarkable convenience for tourists and travelers alike. It provides easy access to various activities, making it an ideal choice for those looking to explore the local scene. Guests appreciate its proximity to the US border, just a five-minute walk away and find it favorable for both short and extended stays.
Surrounded by shops, restaurants and other attractions, the hotel ensures that everything is within reach, enhancing the overall travel experience. Many have noted the safety and comfort of the area, making it a great spot for tourists. The central placement not only meets the needs of visitors but adds a layer of accessibility that is hard to beat.
Overall, Hotel Olivia’s excellent location, paired with its friendly staff and clean premises, creates a welcoming atmosphere that keeps guests returning.
Hotel Olivia's rooms receive mixed reviews from guests, but there are a few consistent themes that emerge. On the positive side, cleanliness stands out – many reviews highlight the rooms as being clean and comfortable. Despite the age of the facilities, those areas that have been remodeled are appreciated, though the overall ambiance of the hotel remains dated.
Comfort also receives praise with several guests noting the rooms are satisfactory in terms of providing a decent space to rest. However, not all experiences are positive. Issues such as persistent unpleasant odors, noise from the surroundings and basic security measures using simple knob locks are points of concern.
Several comments also mention rooms being small with maintenance issues like broken windows or difficult-to-operate doors. Noise, especially from an adjacent karaoke bar, poses a significant barrier to relaxation for some guests. Moreover, the lack of amenities such as towels and afternoon restaurant service detracts from the overall experience.
In summary, while Hotel Olivia can provide clean and somewhat comfortable accommodations, the dated facilities and maintenance issues suggest it's a place better suited for those seeking basic lodging with minimal frills.
Hotel Olivia has received mixed feedback regarding their beds. While some guests appreciated the clean bedspreads and the presence of multiple beds in the rooms, others noted several issues. The comfort of the beds varied significantly with a number of guests finding them hard, lumpy and even almost broken at times. Noise from the bedframes was a recurring complaint with squeaky and creaky sounds mentioned frequently. Despite these shortcomings, there were a few mentions of comfortable beds, though they were in the minority. Overall, it appears that the bed quality at Hotel Olivia could benefit from improvement.
Hotel Olivia consistently impresses guests with its high standards of cleanliness. Reviews highlight the well-maintained and immaculate rooms with several guests noting that the rooms, while old, are exceptionally clean. The daily cleaning service ensures tidy accommodations with staff going above and beyond by using bleach to maintain hygiene. Clean bedspreads, pillows and curtains add to the overall sense of cleanliness, making guests feel comfortable and at ease during their stay. The hotel offers an inviting environment with its beautiful, super clean rooms, reflecting a strong commitment to cleanliness.
The staff at Hotel Olivia consistently receive high praise for their friendliness and helpfulness. Many guests have noted that the front desk staff, particularly individuals like Jorge and Tanya, are fabulous and always ready to assist. The team at the reception is frequently described as attentive, kind and polite, contributing positively to the overall guest experience. Visitors appreciate the good service and the honest, friendly demeanor of the personnel. Although there was an isolated incident with a receptionist not respecting reservations, the overwhelming sentiment highlights the exceptional attention and support provided by the staff. Overall, the welcoming nature and professionalism of the Hotel Olivia staff significantly enhance the stay for its guests.
Hotel Olivia offers a secure and safe parking option for its guests. The parking facilities are closed, ensuring the protection of vehicles. While the need to reserve parking in advance is not necessary, the parking lot can often be full, necessitating guests to check availability beforehand. The parking area is relatively small, which can sometimes result in limited spaces, potentially requiring guests to find alternate parking a short distance from the hotel. Despite this, when spaces are available, guests appreciate the convenience and security provided.
Hotel Olivia is considered a great place for families, providing a safe and comfortable environment for both parents and children. Many guests appreciate the hotel's hospitality towards families and its location, which is safe for tourists. The treatment toward families is noted as excellent, making it an ideal choice for traveling with family. However, it's important to be aware that the presence of noisy children and occasional disturbances in common areas like the bar and hallways have been mentioned. Despite this, the hotel remains a nice option for travelers with children due to its welcoming atmosphere.
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Location
Surrounded by shops, restaurants and other attractions, the hotel ensures that everything is within reach, enhancing the overall travel experience. Many have noted the safety and comfort of the area, making it a great spot for tourists. The central placement not only meets the needs of visitors but adds a layer of accessibility that is hard to beat.
Overall, Hotel Olivia’s excellent location, paired with its friendly staff and clean premises, creates a welcoming atmosphere that keeps guests returning.
Rooms
Comfort also receives praise with several guests noting the rooms are satisfactory in terms of providing a decent space to rest. However, not all experiences are positive. Issues such as persistent unpleasant odors, noise from the surroundings and basic security measures using simple knob locks are points of concern.
Several comments also mention rooms being small with maintenance issues like broken windows or difficult-to-operate doors. Noise, especially from an adjacent karaoke bar, poses a significant barrier to relaxation for some guests. Moreover, the lack of amenities such as towels and afternoon restaurant service detracts from the overall experience.
In summary, while Hotel Olivia can provide clean and somewhat comfortable accommodations, the dated facilities and maintenance issues suggest it's a place better suited for those seeking basic lodging with minimal frills.
Beds
Cleanliness
Staff
Parking
Family
No, Hotel Olivia doesn't have any pool.
No, a spa isn't available at Hotel Olivia.
No, Hotel Olivia doesn't allow dogs.
Yes, parking facilities are available at Hotel Olivia.
No, Hotel Olivia doesn't have a gym.
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