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Summary of reviewsOne Niseko Resort Towers is widely praised for its beautiful and serene setting, offering stunning mountain views and a peaceful natural environment that many guests find appealing. Its proximity to Moiwa and Annupuri ski areas, just a short drive away, makes it particularly convenient for skiers. Guests who have a car appreciate the seclusion as it translates into a tranquil hideaway with easy access to the slopes, though it could be a bit challenging for those relying on public transport.
The breakfast at One Niseko Resort Towers mostly receives positive feedback with guests enjoying the delicious and satisfying meals. The abundance and quality of breakfast, especially the milk and egg products, often exceed expectations. The ambiance and views from the top-floor dining area enhance the experience, although some guests mention limited variety and discrepancies between the offering and the photos online. Despite some minor issues, the breakfast generally meets or surpasses guests’ expectations.
Dinner reviews are mixed but lean towards positive, particularly for the taste and quality of the food, which features fresh, locally sourced ingredients. Guest interactions with the wait staff are often positive and add to the dining experience. However, the necessity for advance reservations and limited restaurant availability pose challenges, compounded by few nearby dining options. The price-performance ratio of the dinner options also receives some criticism.
Rooms at One Niseko Resort Towers are consistently described as exceptionally spacious, comfortable and clean. Guests appreciate the full kitchens, which are perfect for meal preparations and the beautiful views contribute to the relaxing atmosphere. Despite minor cleanliness issues like cobwebs and occasional mold, the overall impression is highly positive. The accommodations cater well to families and groups, offering great value and practicality.
Cleanliness throughout the resort is generally well-regarded with specific praise for the clean hot springs. Minor concerns such as mold, dirty carpets and insufficient cleaning in some areas are noted but do not overshadow the overall positive feedback. The well-maintained spaces and amenities contribute to a pleasant stay experience.
The staff at One Niseko Resort Towers receive high praise for their professionalism and helpfulness. Guests frequently commend the team's friendly and courteous nature, which enhances their stay. While there are occasional mentions of unsatisfactory service, the overall sentiment is favorable with staff described as proactive and responsive.
The spa facilities, especially the onsen and hot springs, are exceptional, receiving high marks for cleanliness and quality. Guests enjoy the spacious and comfortable hot spring baths, contributing significantly to the resort's appeal.
For families, the resort proves to be an excellent choice with spacious family suites, full kitchens and a welcoming environment. The hotel is particularly children-friendly with supportive staff and ample space for relaxation, making it easy for families to enjoy quality time together.
Ski enthusiasts find One Niseko Resort Towers a convenient base with shuttle services to popular ski areas and efficient ski lockers. Despite some challenges with shuttle frequency and additional taxi costs to main ski areas, the overall experience is positive, especially for beginners and intermediate skiers.
As for the beds, while traditional beds are comfortable and meet expectations, the futons in Japanese-style rooms receive criticism for their thinness and firmness. Overall, One Niseko Resort Towers offers a comfortable stay with minor areas for improvement in bedding and dining options. Show more
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Categories
Hotel near Ski Resorts
One Niseko Resort Towers is a stylish hotel located in the heart of Hirafu with easy access to the ski resort. It provides convenient access to winter sports activities.
Hotel for Honeymoon
One Niseko Resort Towers offers spacious rooms with mountain views, a kitchenette, and a balcony. The hot spring baths, skiing lessons, and massages provide a relaxing and romantic experience.
Family Friendly Hotel
Offering apartment-style accommodations with kitchen facilities, this hotel is great for families who prefer to self-cater. It also features on-site onsen and recreational facilities.
Hotel with Free Wi-Fi
This resort offers spacious accommodations and comprehensive amenities, including free Wi-Fi. The resort provides a comfortable and connected experience in the Niseko area.
Hotel with Parking
This resort offers free on-site parking and reservations are not required. Guests can conveniently park their vehicles without additional cost.
Cheap Hotel
One Niseko Resort Towers offers relatively affordable rooms with good amenities. It is a great option for travelers looking for a balance between cost and comfort.
4-Star Hotel
One Niseko Resort Towers offers spacious rooms with mountain views, a kitchenette, and a balcony. It provides free shuttles to nearby ski resorts and features a spa and onsen. The staff and outstanding breakfast are highly rated.
Hotel with Spa
Romantic Hotel
Room Types
StudioRoom in neutral colours, featuring mountain views and a balcony. It comes with a comfortable living area, a dining area and a kitchenette. Amenities include a flat-screen TV and a tea maker.
Single Studio with Tatami AreaSpacious room in neutral colours, featuring mountain views and a balcony. It comes with a comfortable living area, a dining area and a kitchenette. Amenities include a flat-screen TV and a tea maker.
It comes with 2 single beds, 1 sofa bed and 2 traditional futon mattresses.
Premium Single Suite with Tatami Area Suite in neutral colours, featuring mountain views and a balcony. It has a comfortable living room, a dining area and a kitchenette. Amenities include a flat-screen TV a tea maker and a washing machine. In addition, a Japanese-style seating area offers a tatami (woven mat) floor, a low table and seating cushions.
The bedroom has 2 single beds and 1 sofa bed, while 2 guests sleep in traditional futon bedding on the tatami area's floor.
Premium SuiteSuite in neutral colours, featuring mountain views and a bedroom with a balcony. It has a comfortable living room with a dining area and a kitchenette. Amenities include a flat-screen TV, a tea maker and a washing machine.
Deluxe Suite with Tatami AreaSuite featuring mountain views through large windows, a bedroom with a large double bed and a comfortable living room. It comes with a dining area, a kitchenette and a Japanese-style room which offers a tatami (woven mat) floor, a balcony and traditional futon bedding for 2 persons. Amenities include a flat-screen TV and a tea maker.
Premium Grand SuiteSuite in neutral colours, featuring mountain views, 2 bedrooms with twin beds and 2 balconies. It has a comfortable living room, a dining area and a kitchenette. Amenities include a flat-screen TV, a tea maker and a washing machine.
PenthouseThis family room's special feature is the hot tub. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a washing machine, tatami, soundproof walls as well as mountain views. The unit offers 6 beds and 2 futons.
Family SuiteGuests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite provides a flat-screen TV with satellite channels, a washing machine, tatami, soundproof walls as well as mountain views. The unit offers 5 beds.
Guest Reviews
8.2
Very Good
Location
One Niseko Resort Towers offers a beautiful and serene setting that many guests find appealing. The hotel boasts stunning mountain views and an inviting natural environment, making it a delightful retreat for those seeking tranquility. Its proximity to the Moiwa and Annupuri ski areas, just a short 5-minute drive away, is particularly convenient for skiers.
However, the location does come with some trade-offs. It is somewhat isolated and far from the bustling centers of Niseko village, Hirafu and downtown, which means guests often need to drive or rely on shuttle services to reach shops, restaurants and convenience stores. Public transport users might find getting to and from the hotel slightly challenging, especially if they need to catch the last bus early from the ski resorts.
For those with a car, the seclusion translates into a peaceful hideaway with easy access to the slopes. The hotel's remote location creates a perfect escape to enjoy the beautiful landscape and slower pace away from the main roads. In summary, One Niseko Resort Towers is ideal for guests who prioritize stunning natural surroundings and do not mind the distance from central facilities.
Breakfast
One Niseko Resort Towers receives varied feedback regarding its breakfast offerings. Many guests praise the delicious and satisfying meals, noting that the breakfast is abundant, worth the price and even exceeds expectations. The breakfast is frequently described as delicious with specific mentions of milk and egg products standing out. Guests particularly enjoy having breakfast on the top floor, citing the elegant ambiance and great views.
On a positive note, the breakfast is described as very good and diverse with efficient staff ensuring a smooth experience. However, some reviews highlight a lack of variety and limited options with a few guests disappointed by discrepancies between the breakfast served and the photos on the website.
During peak times, the hotel implements staggered breakfast hours to avoid congestion, which some guests appreciate, although others note issues with food availability. The transition from a buffet to a set meal during the Covid pandemic caused discontent among some guests who were not informed in advance.
Overall, the breakfast experience at One Niseko Resort Towers seems to largely meet or exceed guests' expectations, especially in terms of taste and quality, despite some areas for improvement regarding variety and communication.
Dinner
Guests at One Niseko Resort Towers had mixed experiences regarding dinner options at the hotel. Many praised the taste and quality of the food, particularly the course meals that featured fresh, locally sourced vegetables, which were both delicious and reasonably priced. Some mentioned the insightful and enjoyable interactions with wait staff, who shared valuable information about the ingredients and wine selection. However, guests also noted that the restaurant's offerings were not very varied and that the cost-performance ratio was considered low by some.
A key point of concern was the need to reserve dinner in advance, as the restaurant and bar were often closed, leaving guests to seek out meals elsewhere. This was compounded by the fact that there were no other restaurants on the hotel premises and nearby dining options were limited with many cafes and restaurants closed. Additionally, some guests found dinner to be unnecessary expensive for what was provided. Overall, while the quality of the dinner at the hotel received positive remarks, the lack of nearby dining options and the necessity of advance reservations posed challenges for guests.
Rooms
One Niseko Resort Towers consistently impresses guests with its exceptionally spacious and well-equipped rooms. Reviews frequently highlight the ample room sizes, describing them as spacious, comfortable and clean. Many guests appreciate the convenience of full kitchens, which are perfect for preparing meals and add a sense of homeliness to their stay. The views from the rooms are also noted as a delightful aspect, contributing to the overall relaxing atmosphere.
The accommodations cater well to families with some suites offering a configuration suitable for larger groups, although one review mentioned that a family suite with two bedrooms might not be sufficient for five people. Nevertheless, the general consensus is that the rooms at One Niseko Resort Towers provide great value, combining comfort and practicality.
Minor issues, such as a cobweb on a balcony terrace, did not significantly detract from the overall positive experience. Instead, reviewers emphasize the cleanliness and the well-planned layout of the rooms. Whether traveling as a couple, family or group, the spacious, quiet and relaxing rooms at One Niseko Resort Towers appear to offer a welcoming retreat.
Beds
Guests at One Niseko Resort Towers had mixed experiences with the bedding arrangements. The regular beds were generally praised for being comfortable and fluffy, providing a pleasant sleep experience. However, the futons in the Japanese-style rooms received consistent criticism for being too thin and firm, leading to discomfort and even aches the following morning for some guests. A few reviews noted the presence of stains on the lower part of the beds, indicating a need for better cleanliness or maintenance. Overall, while the traditional beds met expectations, the futons in the tatami rooms could benefit from additional padding or an upgrade.
Cleanliness
The reviews of One Niseko Resort Towers highlight a predominantly positive perspective on the hotel's cleanliness. Guests often mention that the indoors, bathhouse and public spaces are well cleaned, providing a comfortable environment. The hot springs receive special praise for their cleanliness, enhancing the stay experience for many visitors. Rooms are generally described as clean, tidy and very spacious with ample amenities and pleasant interiors that give a good first impression.
However, there are a few areas where cleanliness could be improved. Some guests noted issues such as red mold in the bathroom, dirty carpets and occasional dead bugs, which detracted from their overall experience. There were also mentions of insufficient cleaning in common areas and a slimy feeling in the hot spring tub.
Despite these concerns, the overall feedback remains positive with many guests appreciating the well-maintained spaces, spacious rooms and good views. The minor cleaning issues seem sporadic and were not enough to overshadow the generally good impression made by the staff and the resort's amenities. The shuttle bus service is also an area that could use improvement with some guests suggesting more frequent timings.
Staff
The staff at One Niseko Resort Towers have received numerous commendations for their professionalism and helpful demeanor. Guests frequently noted the friendly and courteous nature of the team, describing them as very kind and eager to assist. Many reviews highlighted the excellent, proactive service, especially during the night shift and in situations that required quick resolutions, such as room changes. The staff’s response to queries and issues was often described as quick, clear and helpful, contributing to a relaxed and pleasant atmosphere for guests.
However, there were occasional mentions of less favorable interactions with a few guests experiencing unsatisfactory service at the reservation department and some unfriendly encounters during night check-ins. Despite these instances, the overall sentiment towards the staff was positive with many guests appreciating the polite and supportive approach that made their stay more enjoyable.
Spa
One Niseko Resort Towers impresses with its exceptional spa facilities, particularly the onsen and hot springs, which are frequently praised by guests. The cleanliness and quality of the onsen stand out with many describing it as superb, lovely and amazing. The hot spring baths, including outdoor options, are noted for being warm, spacious and comfortable, providing a truly relaxing experience. Overall, the spa amenities receive high marks and contribute significantly to the resort's appeal.
Family
One Niseko Resort Towers presents itself as an excellent choice for families seeking a comfortable and enjoyable stay. The family suite rooms, boasting two bedrooms and a single bathroom, are especially designed to cater to family needs. Each suite is spacious enough to accommodate two adults and two teenagers comfortably. The inclusion of a full kitchen adds a layer of convenience for family meals, allowing guests to prepare their own dinners in a setting that includes a dinner table and living room.
The hotel is particularly children-friendly with very supportive staff that makes parents and kids feel welcome. The spacious rooms provide ample space for relaxation, making it easy for families to settle in and spend quality time together. Moreover, children have the opportunity to enjoy the hot springs, adding a unique touch to their stay.
Overall, One Niseko Resort Towers is well-equipped with great facilities that enhance the experience for families. The combination of spacious accommodations, practical amenities like a full kitchen and a supportive environment makes it perfect for family trips, whether for a weekend getaway or a longer holiday. The positive experiences of current guests even inspire thoughts of returning with extended family in the future.
Ski
One Niseko Resort Towers offers a convenient base for skiing enthusiasts with its shuttle service connecting guests to popular ski areas and town locations. Guests appreciated the efficiency of ski lockers and the convenience of booking ski hire directly through the hotel. The resort is well-suited for beginners and intermediate skiers and snowboarders.
Though the resort is close to ski locations like Annupuri and Moiwa with short shuttle bus rides of 5 and 3 minutes respectively, some guests found it far from the main Niseko ski areas, requiring taxi rides that can add up in cost. The shuttle service, although useful, was noted as infrequent and not always aligned with ski school start times.
Despite the distance to some ski areas, the overall experience, including rental ski support and convenient ski room, made it a favored spot for a snow sports vacation. The location was deemed perfect for some guests, who enjoyed easy access to excellent skiing opportunities, maximizing their winter sports enjoyment.
No, One Niseko Resort Towers doesn't have any pool.
Yes, a spa is available at One Niseko Resort Towers.
No, One Niseko Resort Towers doesn't allow dogs.
Yes, parking facilities are available at One Niseko Resort Towers.