Hilton Niseko Village
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In close proximity to Niseko Annupuri Mountain, Hilton Niseko Village is a 5-star hotel that offers luxurious accommodation and a wide variety of outdoor activities for all guests to enjoy.
Summary of reviewsHilton Niseko Village, nestled at the foot of Mount Yotei, offers a prime location for ski enthusiasts and nature lovers. Guests appreciate its proximity to ski lifts, gondolas, the golf course and enchanting onsen, presenting an ideal mix of relaxation and convenience. The ski-in/ski-out feature and picturesque views from the rooms further enhance its appeal, particularly for those looking to spend their time on the slopes.
Breakfast at the hotel is widely praised for its diverse and rich selection of dishes, including exquisite omelets and delectable Japanese offerings, all enjoyed with stunning views of Mt Yotei. Although some feedback mentions lukewarm food and occasional shortages of tableware, the overall dining experience remains satisfying. Dinner options receive mixed reviews with standout meals at Pirka Teppanyaki and Sisam's shabu-shabu. However, some guests feel the high prices are not always justified and the Melt restaurant draws criticism for its lackluster buffet and service issues.
Rooms at Hilton Niseko Village are generally spacious, comfortable and clean with large windows offering breathtaking views. The hotel is well-suited for families, providing large rooms with necessary amenities. However, some guests note issues with dated decor, dusty areas and small bathrooms. Despite these drawbacks, the comfort and stunning views are highly appreciated.
When it comes to cleanliness, the hotel shows a mixed performance. Many guests commend the housekeeping staff for maintaining tidy rooms, yet there are notable complaints about dusty rooms, bugs and untidy public areas, including the outdoor hot spring pool.
The staff at Hilton Niseko Village is often highlighted for their warm hospitality, multilingual capabilities and attentive service. Guests frequently mention the helpfulness and friendliness of the personnel, although a few inconsistencies in staff behaviour are noted, particularly with night front desk staff.
Internet connectivity is an area where the hotel falls short. Guests frequently report slow, unreliable and sometimes costly WiFi, which can be a significant drawback for those who need a dependable connection.
For families, the hotel provides a pleasant experience with various amenities designed to accommodate children and ease of access to ski slopes. Many guests appreciate the thoughtful touches for kids and the overall organization of the rooms for family stays.
Skiers will find Hilton Niseko Village to be an exceptional choice due to its convenient ski-in/ski-out feature, efficient ski valet service and close proximity to the slopes. After skiing, guests can relax in the beautiful onsen, contributing to the hotel’s luxury feel.
While Hilton Niseko Village offers a grand and luxurious experience, some aspects, such as aged decor and inconsistency in cleanliness, might detract from its high-end appeal. Overall, the hotel provides an enriching experience with excellent service, breathtaking views and a prime location for winter sports enthusiasts, making it a popular choice for visitors.
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Breakfast at the hotel is widely praised for its diverse and rich selection of dishes, including exquisite omelets and delectable Japanese offerings, all enjoyed with stunning views of Mt Yotei. Although some feedback mentions lukewarm food and occasional shortages of tableware, the overall dining experience remains satisfying. Dinner options receive mixed reviews with standout meals at Pirka Teppanyaki and Sisam's shabu-shabu. However, some guests feel the high prices are not always justified and the Melt restaurant draws criticism for its lackluster buffet and service issues.
Rooms at Hilton Niseko Village are generally spacious, comfortable and clean with large windows offering breathtaking views. The hotel is well-suited for families, providing large rooms with necessary amenities. However, some guests note issues with dated decor, dusty areas and small bathrooms. Despite these drawbacks, the comfort and stunning views are highly appreciated.
When it comes to cleanliness, the hotel shows a mixed performance. Many guests commend the housekeeping staff for maintaining tidy rooms, yet there are notable complaints about dusty rooms, bugs and untidy public areas, including the outdoor hot spring pool.
The staff at Hilton Niseko Village is often highlighted for their warm hospitality, multilingual capabilities and attentive service. Guests frequently mention the helpfulness and friendliness of the personnel, although a few inconsistencies in staff behaviour are noted, particularly with night front desk staff.
Internet connectivity is an area where the hotel falls short. Guests frequently report slow, unreliable and sometimes costly WiFi, which can be a significant drawback for those who need a dependable connection.
For families, the hotel provides a pleasant experience with various amenities designed to accommodate children and ease of access to ski slopes. Many guests appreciate the thoughtful touches for kids and the overall organization of the rooms for family stays.
Skiers will find Hilton Niseko Village to be an exceptional choice due to its convenient ski-in/ski-out feature, efficient ski valet service and close proximity to the slopes. After skiing, guests can relax in the beautiful onsen, contributing to the hotel’s luxury feel.
While Hilton Niseko Village offers a grand and luxurious experience, some aspects, such as aged decor and inconsistency in cleanliness, might detract from its high-end appeal. Overall, the hotel provides an enriching experience with excellent service, breathtaking views and a prime location for winter sports enthusiasts, making it a popular choice for visitors.
Luxury Resort
Hilton Niseko Village is a large luxury hotel offering a ski-in/ski-out location, an onsen, spa, and multiple dining options. It provides a comprehensive luxury hotel experience with a wide range of facilities.
Resort near Golf Courses
Located within the Niseko Village Resort, this hotel is directly attached to the Niseko Village Golf Course. It provides easy access to this 18-hole course and is also near the Niseko Golf Course.
Resort with Ski To Door Access
Provides exceptional ski-in/ski-out access to Niseko Village, renowned for its consistent snowfall and groomed runs. The hotel features a gondola directly accessible from the property, onsen facilities, and a variety of dining choices, making it a top pick for ski enthusiasts.
Resort near Ski Resorts
The Hilton Niseko Village provides direct access to the Niseko Village Ski Resort, with a gondola station right out back. The hotel provides ski storage and has everything you need.
Family Friendly Resort
This resort is a strong choice for family vacations, particularly for those with children, offering direct access to the ski slopes and enjoyable winter activities like motor sleds. The hotel provides child-sized amenities such as towels, bathrobes, and slippers, and offers interconnecting rooms for families.
Dog Friendly Resort
The Hilton Niseko Village is a notable resort that welcomes pets. Its spacious environment and access to outdoor trails make it suitable for guests traveling with dogs. The hotel's reputation for quality ensures a comfortable stay for both humans and their furry companions.
Resort with EV Charging Stations
This resort provides on-site EV charging. It also offers ski-in/out access, onsen, and golf, making it a well-rounded option for various travelers. There is 1 charging station next to the hotel entrance.
5-Star Resort
Located in Niseko Village, this hotel offers ski-in/ski-out access and a range of winter activities. It features comfortable rooms, multiple dining options, and a variety of recreational facilities, making it a great choice for a family ski vacation.
Resort Taking Steps Towards Sustainability
Resort with Swimming Pool
Infinity Pool Panoramic View Pool
Business Resort
Resort with Gym
Resort with Infinity Pool
Resort with Panoramic View Pool
Guest Reviews
Nestled at the foot of the majestic Mount Yotei and surrounded by scenic beauty, Hilton Niseko Village boasts a superb location that thrills ski enthusiasts and nature lovers alike. With its proximity to the golf course and enchanting onsen, the hotel offers an excellent blend of relaxation and convenience. Guests rave about the hotel's prime spot right next to the gondola, providing seamless access to the mountain slopes, making it a perfect choice for skiers and snowboarders.
The ski-in/ski-out feature enhances the ease of hitting the slopes directly from the hotel, while Niseko Village's dining options are just a short walk away. The picturesque views from the rooms, especially those overlooking Mount Yotei, add to the hotel's allure. The tranquil and well-decorated setting, coupled with its proximity to a variety of ski lifts and gondolas, make Hilton Niseko Village an idyllic retreat for winter sports enthusiasts.
However, the hotel's somewhat remote location might not suit those seeking proximity to Niseko town for non-skiing activities. Overall, the prime location of Hilton Niseko Village, combined with its beautiful scenery and excellent facilities, offers an unforgettable experience for guests.
The breakfast at Hilton Niseko Village impresses guests with a diverse and rich selection of dishes. Many reviews highlight the delicious and plentiful options available, particularly noting the exquisite omelets with truffles and the delectable Japanese dishes. Despite some mentions of lukewarm food and limited choices on certain days, the buffet generally receives praise for its quality and variety, both Western and Japanese.
Guests were especially delighted by the stunning views of Mt Yotei and surrounding hills from the breakfast area, adding to the overall appeal of the dining experience. The buffet's presentation and the friendliness of the staff also contribute positively to the atmosphere. However, there were occasional issues with a shortage of glasses, plates and cutlery and some felt that the options had become repetitive over time.
While the breakfast is noted as being reasonably priced, a few reviews did mention it felt overpriced. The mixed feedback includes both high praises and some disappointment, suggesting room for improvement in consistency and variety. Overall, the breakfast at Hilton Niseko Village offers a generally satisfying start to the day with its broad range of tasty options and beautiful setting.
Dining experiences at Hilton Niseko Village have garnered mixed reviews from guests with frequent notes on both the quality and the cost. Many visitors have praised the delicious and high-quality dishes, particularly highlighting meals at Pirka Teppanyaki and the satisfying shabu-shabu at Sisam, despite some service hiccups. The dinner buffet often receives commendations for its abundance and flavor, though some feel it doesn't justify the steep prices.
Conversely, the Melt restaurant seems to fall short of expectations with several guests describing the buffet as disappointing and the food as lacking freshness. Issues with service and long dining times have also been reported, alongside comments on limited menu options and high costs. Some guests found the Western buffet and general dining offerings to be sub-par compared to the price point.
Overall, while there are standout dining experiences, particularly with Japanese-themed dinners, the consensus suggests that better value for money and variety might be found outside the hotel's eateries.
Hilton Niseko Village offers a mixed experience when it comes to its rooms. Many guests appreciate the large windows that offer stunning views, especially of Mount Yotei and the ski area, which undeniably contribute to a memorable stay. The rooms are generally noted to be spacious and comfortable with several reviews mentioning that they were well-suited for families and groups, even with extra beds.
Cleanliness seems to be another strong point, as many guests found their rooms to be clean and tidy. However, some reviews mention issues with dust, worn-out furniture and facilities that feel a bit dated. The comfort level is consistently praised across most reviews with beds being highlighted as comfortable and rooms equipped with all necessary amenities.
On the downside, a few guests found their rooms smaller than expected and noted that the bathrooms could be on the small side. The overall age of the facilities also came up with some areas described as run down or requiring an upgrade. Despite these remarks, the positive aspects such as spaciousness, cleanliness and breath-taking views seem to outweigh the negatives for many who stay at Hilton Niseko Village.
Hilton Niseko Village offers a mixed experience when it comes to its beds. Guests frequently commend the comfort level, noting that the beds are cozy with very comfortable pillows and the firmness is just right. These features make for a relaxing stay, especially when combined with the incredible views from the rooms. However, some guests find the accommodations cramped when fitting additional beds for larger groups, which can make the space feel tight and detract from the overall comfort. Additionally, there are occasional mentions of bed sizes being smaller than expected, particularly when single beds are used. For those without space constraints, though, the beds generally satisfy the needs of all family members and contribute to a quiet and restful night's sleep.
Hilton Niseko Village presents a mixed picture when it comes to cleanliness, as gathered from various guest reviews. Many guests appreciated the efforts of the housekeeping staff, noting that they did a fantastic job keeping rooms clean and tidy throughout their stay. Fresh towels were always readily available, contributing to an overall sense of cleanliness and organization within the rooms. Some guests highlighted the cleanliness of the rooms, mentioning they were very clean, spacious and offered nice views of the ski area.
However, there were numerous complaints about cleanliness issues in both rooms and public areas. Several reviews pointed out that rooms were dusty and encountered bugs upon arrival. Additionally, the dated decor and rundown condition of some rooms and facilities detracted from the overall experience. The public areas, particularly the large public bath and the surrounding change area, were frequently described as dirty and unhygienic. The outdoor hot spring pool also seemed neglected with guests suggesting that more frequent cleanings and maintenance would be beneficial.
Guests noted issues with maintenance and cited the hotel as somewhat understaffed, affecting the efficiency of operations. Problems such as dirty showerheads, insufficient elevator cleaning and the overall cleanliness of customer service areas were also mentioned. Despite the efforts of some dedicated staff members, the general consensus indicates that there is room for significant improvement in maintaining cleanliness and upkeep across the hotel.
Hilton Niseko Village has received numerous praises for its staff, highlighting their multilingual capabilities and warm hospitality. Guests often noted the attentiveness and friendliness of the personnel, which is consistent with Hilton's esteemed reputation. Staff were frequently described as very helpful, kind and service-oriented. Specific mentions include Tony, the general manager, who was notably supportive and Merina at the reception counter who made an exceptional impression. The bellboys at the entrance were proactive in assisting with luggage and the concierges were both polite and wonderful.
Despite these positives, there were some inconsistencies mentioned. Though many staff were excellent and delightful, a few instances of unhelpfulness and aloofness were reported, particularly with the night front desk staff. Additionally, a couple of reviews noted that the overall staff service did not completely align with typical Hilton standards.
Overall, the hospitality experience at the Hilton Niseko Village was predominantly positive, characterized by friendly and attentive service with just a few isolated areas needing improvement.
When it comes to internet connectivity at Hilton Niseko Village, guests have noted several areas that could use improvement. Many reviews highlighted that the WiFi is notably slow and sometimes even disconnects, making it frustrating for those needing a reliable connection. Additionally, the internet requires an extra fee, which some find surprising given the general expectations of complimentary WiFi in modern accommodations. A recurring theme among travelers is the dissatisfaction with the WiFi speed and stability with some even mentioning it as one of the worst experiences during their trip to Japan. Overall, while the hotel offers various amenities, the WiFi service stands out as an aspect that could greatly benefit from enhancement.
Hilton Niseko Village receives praise for being a strong choice for family vacations, particularly for those with children. The staff is notably helpful and goes out of their way to support families, ensuring that little touches like child-sized towels, bathrobes and slippers are prepared in advance. The accommodation setup is thoughtfully designed with options such as four single beds and interconnecting rooms making it comfortable for families.
One of the best aspects of staying at Hilton Niseko Village is its direct access to the ski slopes, making it highly convenient for a family ski trip. Even for family members not interested in skiing, there are enjoyable winter activities like motor sleds right outside the hotel. The facilities overall are well-regarded, contributing to a stay that is enjoyable for the entire family, although there are limited specific amenities for very young children.
Guests frequently highlight the comfort of the beds and the efficient organization of the rooms, which facilitate a pleasant stay for varying family sizes. While the room sizes aren't overly spacious, they comfortably accommodate families with one example being a setup for two adults and a teenager.
Families who stay here are able to create lasting memories and many describe their time as fulfilling and wonderful, particularly when it comes to skiing. Despite some minor limitations, the hotel facilities and the overall environment contribute to a joyful and satisfactory family holiday.
Hilton Niseko Village boasts an exceptional location for ski enthusiasts, offering a perfect ski-in ski-out experience. The hotel sits conveniently close to ski runs, various lifts and gondolas, making it incredibly accessible for those ready to hit the slopes. Ski convenience is a highlight with guests appreciating the ease of skiing in and out of the property.
The ski valet service receives praise for its efficiency in handling ski gear, ensuring a hassle-free experience. Adding to the convenience is the hotel's ski room, noted for its friendly and effective staff. The ski-in/out facilities are ideal, catering specifically to families and individuals who value quick and easy access to skiing.
After a day on the slopes, guests can unwind in the beautiful onsen, which is frequently mentioned alongside the excellent skiing facilities. Despite the age of the hotel, the staff's commitment to maintaining a decent stay for guests is clear.
Overall, Hilton Niseko Village proves to be a top choice for snow sports enthusiasts with excellent service, great facilities and a prime location right in front of the ski slopes.
Stepping into the Hilton Niseko Village immediately gives a sense of luxury with its grand lobby. The hotel is a renowned brand, maintaining a high standard, especially noticeable in the amenities such as the ski valet and the onsen, which add to the overall luxurious experience. Guests commend the quality of the stay, particularly given the price, making it a beautiful high-end option for those visiting the area. However, opinions on the hotel's luxury status vary with some suggesting that it leans towards a 3 or 4-star level rather than the anticipated 4 or 5 stars. Despite a few areas that might benefit from updates, the overall ambiance and service contribute to a satisfying and upscale experience.
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Location
The ski-in/ski-out feature enhances the ease of hitting the slopes directly from the hotel, while Niseko Village's dining options are just a short walk away. The picturesque views from the rooms, especially those overlooking Mount Yotei, add to the hotel's allure. The tranquil and well-decorated setting, coupled with its proximity to a variety of ski lifts and gondolas, make Hilton Niseko Village an idyllic retreat for winter sports enthusiasts.
However, the hotel's somewhat remote location might not suit those seeking proximity to Niseko town for non-skiing activities. Overall, the prime location of Hilton Niseko Village, combined with its beautiful scenery and excellent facilities, offers an unforgettable experience for guests.
Breakfast
Guests were especially delighted by the stunning views of Mt Yotei and surrounding hills from the breakfast area, adding to the overall appeal of the dining experience. The buffet's presentation and the friendliness of the staff also contribute positively to the atmosphere. However, there were occasional issues with a shortage of glasses, plates and cutlery and some felt that the options had become repetitive over time.
While the breakfast is noted as being reasonably priced, a few reviews did mention it felt overpriced. The mixed feedback includes both high praises and some disappointment, suggesting room for improvement in consistency and variety. Overall, the breakfast at Hilton Niseko Village offers a generally satisfying start to the day with its broad range of tasty options and beautiful setting.
Dinner
Conversely, the Melt restaurant seems to fall short of expectations with several guests describing the buffet as disappointing and the food as lacking freshness. Issues with service and long dining times have also been reported, alongside comments on limited menu options and high costs. Some guests found the Western buffet and general dining offerings to be sub-par compared to the price point.
Overall, while there are standout dining experiences, particularly with Japanese-themed dinners, the consensus suggests that better value for money and variety might be found outside the hotel's eateries.
Rooms
Cleanliness seems to be another strong point, as many guests found their rooms to be clean and tidy. However, some reviews mention issues with dust, worn-out furniture and facilities that feel a bit dated. The comfort level is consistently praised across most reviews with beds being highlighted as comfortable and rooms equipped with all necessary amenities.
On the downside, a few guests found their rooms smaller than expected and noted that the bathrooms could be on the small side. The overall age of the facilities also came up with some areas described as run down or requiring an upgrade. Despite these remarks, the positive aspects such as spaciousness, cleanliness and breath-taking views seem to outweigh the negatives for many who stay at Hilton Niseko Village.
Beds
Cleanliness
However, there were numerous complaints about cleanliness issues in both rooms and public areas. Several reviews pointed out that rooms were dusty and encountered bugs upon arrival. Additionally, the dated decor and rundown condition of some rooms and facilities detracted from the overall experience. The public areas, particularly the large public bath and the surrounding change area, were frequently described as dirty and unhygienic. The outdoor hot spring pool also seemed neglected with guests suggesting that more frequent cleanings and maintenance would be beneficial.
Guests noted issues with maintenance and cited the hotel as somewhat understaffed, affecting the efficiency of operations. Problems such as dirty showerheads, insufficient elevator cleaning and the overall cleanliness of customer service areas were also mentioned. Despite the efforts of some dedicated staff members, the general consensus indicates that there is room for significant improvement in maintaining cleanliness and upkeep across the hotel.
Staff
Despite these positives, there were some inconsistencies mentioned. Though many staff were excellent and delightful, a few instances of unhelpfulness and aloofness were reported, particularly with the night front desk staff. Additionally, a couple of reviews noted that the overall staff service did not completely align with typical Hilton standards.
Overall, the hospitality experience at the Hilton Niseko Village was predominantly positive, characterized by friendly and attentive service with just a few isolated areas needing improvement.
Wi-Fi
Family
One of the best aspects of staying at Hilton Niseko Village is its direct access to the ski slopes, making it highly convenient for a family ski trip. Even for family members not interested in skiing, there are enjoyable winter activities like motor sleds right outside the hotel. The facilities overall are well-regarded, contributing to a stay that is enjoyable for the entire family, although there are limited specific amenities for very young children.
Guests frequently highlight the comfort of the beds and the efficient organization of the rooms, which facilitate a pleasant stay for varying family sizes. While the room sizes aren't overly spacious, they comfortably accommodate families with one example being a setup for two adults and a teenager.
Families who stay here are able to create lasting memories and many describe their time as fulfilling and wonderful, particularly when it comes to skiing. Despite some minor limitations, the hotel facilities and the overall environment contribute to a joyful and satisfactory family holiday.
Ski
The ski valet service receives praise for its efficiency in handling ski gear, ensuring a hassle-free experience. Adding to the convenience is the hotel's ski room, noted for its friendly and effective staff. The ski-in/out facilities are ideal, catering specifically to families and individuals who value quick and easy access to skiing.
After a day on the slopes, guests can unwind in the beautiful onsen, which is frequently mentioned alongside the excellent skiing facilities. Despite the age of the hotel, the staff's commitment to maintaining a decent stay for guests is clear.
Overall, Hilton Niseko Village proves to be a top choice for snow sports enthusiasts with excellent service, great facilities and a prime location right in front of the ski slopes.
Luxury
Yes, Hilton Niseko Village has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool.
No, a spa isn't available at Hilton Niseko Village.
Yes, Hilton Niseko Village welcomes dogs.
No, parking facilities aren't available at Hilton Niseko Village.
Yes, Hilton Niseko Village has a gym.
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