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Summary of reviewsHotel Satelit Kumanovo offers a convenient and strategic location, frequently praised for its proximity to major highways and ease of access, particularly beneficial for transit travelers and those journeying to or from Greece. Its closeness to Skopje airport and border crossings adds to its appeal for international guests.
The breakfast experience at the hotel varies with many guests finding it commendable for its richness and generosity. The buffet-style continental breakfast received praise, though some pointed out the selection could be basic and noted the need for improved variety and quality. Despite some criticisms, the breakfast is generally considered sufficient and good value for the price.
Dinner options are a more notable area of concern with frequent closures of the restaurant leading to disappointment. Although the staff occasionally make efforts to arrange meals, travelers are advised to have alternative dining plans due to the unreliable dinner service.
The rooms provide a generally satisfactory experience, appreciated for their cleanliness, comfort and spaciousness. The modern bathrooms, efficient air conditioning and other amenities contribute positively. However, the hotel's age is evident in some aspects, such as old furniture and occasional maintenance issues. Despite these drawbacks, the large, comfortable beds and the presence of balconies are well-received.
Cleanliness is a strong point of the hotel with many guests highlighting the overall clean environment and well-kept rooms. While some maintenance issues are noted, the hotel maintains a strong standard of cleanliness.
The staff receive high marks for their friendliness, helpfulness and politeness, contributing significantly to a pleasant experience for guests. Despite occasional comments on professional training, the staff's dedication to pleasing guests is widely appreciated.
While the pool receives mixed reviews, it remains a valued feature for many, particularly after long journeys. Issues such as occasional emptiness or cleanliness concerns are noted, but it generally provides a refreshing break during a stay.
The hotel offers secure and convenient parking options in a large, fenced and monitored lot. Though occasionally limited, the parking facilities are well-maintained and reassured guests regarding their vehicle's safety.
Lastly, the comfort of the beds is frequently praised with clean bedsheets and spacious double beds often highlighted. However, some guests noted issues with hard or old mattresses and occasional disturbances, indicating room for improvement in this area.
Overall, Hotel Satelit Kumanovo provides a comfortable and convenient stay with high marks for location, cleanliness and staff friendliness, though it has areas needing attention, particularly in dining and room maintenance.
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