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Summary of reviewsTabist Kinugawa Park Cottage is highly regarded for its prime location, which provides easy access to Kinugawa Onsen Station and offers stunning views of the Kinugawa River. The scenic surroundings and proximity to local attractions make it an ideal spot for both relaxation and sightseeing, significantly enhancing the overall guest experience. Many patrons enjoy the convenience of nearby amenities such as train stations and convenience stores. Additionally, the onsen facilities are a major highlight, contributing to the property's appeal as a tranquil retreat.
The dinner experience at the hotel is praised for its delicious and well-presented food, although potential guests should be aware that making advanced reservations is essential due to limited dining slots and early restaurant closures in the vicinity. Room service is a convenient alternative, though some guests mention language barriers with the staff, the overall quality of room service remains satisfactory for many.
When it comes to accommodations, the rooms at Tabist Kinugawa Park Cottage receive mixed feedback. Guests often compliment the cleanliness, spaciousness and comfort, particularly noting the large beds and beautiful views of the Kinugawa River. However, some furnishings and facilities feel outdated and in need of maintenance. Issues such as unpleasant odors, mold and signs of wear and tear in the cottage rooms detract from the overall experience, although the reliable Wi-Fi and comfortable public bath are appreciated.
Cleanliness throughout the hotel varies with public areas and shared facilities generally well-maintained and clean. Many guests appreciate the spacious bath areas and the well-stocked environment. However, the rooms have garnered numerous complaints about dust, dirt and other cleanliness issues, including dirty carpets and moldy shower curtains. Efforts by the friendly cleaning staff are recognized, but a thorough review of cleaning procedures is necessary to meet guest expectations fully.
The staff at Tabist Kinugawa Park Cottage are consistently praised for their friendliness, exceptional service and attentiveness. Language barriers are occasionally mentioned, but the staff’s effort to assist and communicate effectively, including the availability of Mandarin speakers, significantly enhances the guest experience. Their professionalism and care contribute positively to the welcoming atmosphere of the hotel.
The spa facilities receive significant praise for their quality and variety. Guests appreciate the magnificent settings and superb views of the public baths, along with the pleasant experience of the private onsens, available by reservation for an additional fee. Both indoor and outdoor options make the onsen experience a treasured aspect of the stay.
Opinions on the beds at Tabist Kinugawa Park Cottage are mixed; some guests find the mattresses and pillows too firm, while others find them adequately comfortable and spacious. Despite these varied opinions, the overall experience in the cottage is generally positive, although enhanced by focusing on cleanliness and maintaining the facilities.
In summary, Tabist Kinugawa Park Cottage offers a mix of beautiful natural surroundings, convenient location and exceptional onsen and staff service, making it a desirable retreat despite some areas needing improvement, particularly in room maintenance and cleanliness. Show more
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Hotel near Ski Resorts
Located in Kinugawa Onsen, this cottage offers a lodging option for visitors to Nikko. Guests can travel from here to access ski resorts in the surrounding area.
Hotel with Parking
The hotel provides free self parking on site, allowing guests to easily park their cars themselves without incurring additional costs.
EV charging stations
Hotel with EV Charging Stations
Tabist Kinugawa Park Cottage offers an electric vehicle charging station as an amenity. The hotel also provides free private parking on site.
3-Star Hotel
This cottage offers a comfortable stay with essential amenities. It's a popular choice for travelers. It provides a relaxing atmosphere with stunning views.
Hotel with Spa
Hotel for Adults Only
Room Types
Twin Room - Cottage - Non SmokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and slippers. The air-conditioned twin room features a flat-screen TV, a safe deposit box, an electric kettle, yukata as well as river views. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Tabist Kinugawa Park Cottage enjoys a prime location that places it conveniently close to Kinugawa Onsen Station, making it easily accessible. Guests frequently highlight its beautiful surroundings and stunning views of the Kinugawa River, which can be enjoyed from the rooms and the large public bath. The hotel's scenery and proximity to local attractions are significant perks, providing both relaxation and sightseeing opportunities. Though some find the distance from certain parts of the hotel to the cottages a bit far, the overall consensus is that the convenience of nearby amenities like train stations and convenience stores, combined with the picturesque setting, make it a desirable spot for visitors. The onsen facilities further enhance the experience, contributing to the property's appeal as a tranquil yet accessible retreat.
Dinner
Guests have shared mixed feedback about the dinner experience at Tabist Kinugawa Park Cottage. On a positive note, the food is highly praised, described as delicious and well-presented. However, advanced reservations are essential, as dinner slots tend to get fully booked, leaving some guests without dining options at the hotel. Additionally, there are few nearby alternatives since most local restaurants close early, making planning ahead crucial. While the hotel's room service is an added convenience, the dining area itself has drawn criticism for being uninviting. Despite some challenges, including language barriers with staff, room service has been a satisfactory solution for many visitors, especially when no extra costs are involved.
Rooms
Tabist Kinugawa Park Cottage offers a mixed experience with its room accommodations. Many guests appreciated the cleanliness of the rooms, describing them as very clean and comfortable. The spaciousness of the rooms and the beds were frequently highlighted, making the stay relaxing, particularly noting the large, super spacious arrangements.
Though some furnishings and facilities showed signs of age with outdated decor and old items noted, the overall cleanliness and comfort of the beds were consistently praised. The connection to nature was a significant positive with many guests enjoying beautiful views of the Kinugawa River and the refreshing sight of the river from their rooms. Some guests also appreciated the simple beauty inside the building and the comfortable public bath.
However, there were some drawbacks. The cottage rooms felt run down and were described as dated with some instances of poor maintenance, like a unit bath with an odor and mold in an electric kettle. Despite these issues, the Wi-Fi worked well and the overall experience was considered decent.
In summary, while the rooms at Tabist Kinugawa Park Cottage may show their age, their cleanliness, spaciousness and stunning natural views provide a pleasant stay for guests looking for a quiet retreat amidst beautiful surroundings.
Beds
The beds at Tabist Kinugawa Park Cottage have a mixed reception from guests. While a few found the mattresses and pillows too firm or hard, others appreciated the comfort of the beds. There were remarks about the beds being a bit low and firm, but some guests found them adequately comfortable and even described the bed as very big and comfortable to sleep on. Despite the varied opinions on bed comfort, it's worth noting that the overall experience in the cottage was affected by its age and the cleanliness of the bathroom.
Cleanliness
Tabist Kinugawa Park Cottage receives mixed reviews regarding cleanliness. The main building and some shared facilities are commendably clean with well-maintained and comfortable public areas. Guests appreciate the spacious bath areas and the overall well-stocked and clean hotel environment. The hotel's soothing decorations and beautiful greenery add to the pleasant atmosphere.
However, the cleanliness of the rooms has garnered numerous complaints. Many guests found their rooms dirty, dusty and in dire need of thorough cleaning. Issues such as unwashed coffee mugs, dirty carpets and mold on shower curtains were commonly noted. The presence of bugs in the bathroom and filth around the windows detracted significantly from guests' experiences. Some specific areas, like public onsens, had moldy spots that require attention. The hotel's exterior and cottage areas also showed signs of neglect, further impacting the overall impression of cleanliness.
While the hotel's age and maintenance issues might explain some of the drawbacks, focusing on consistent and thorough room cleaning could greatly enhance guest satisfaction. The kindness of the cleaning staff was appreciated, yet there is a clear need for a rigorous review of the cleaning procedures to meet guest expectations fully.
Staff
At Tabist Kinugawa Park Cottage, the staff consistently receive praise for their friendliness and exceptional service. Guests often highlight the team's kindness, attentiveness and immediate responsiveness, making for a welcoming atmosphere. Despite some language barriers, the staff's effort to assist and explain things is noted and appreciated with Mandarin speakers available for smoother communication. Their hospitality stands out with many guests describing the overall customer service as excellent. Politeness at the front desk, along with the staff’s readiness to guide and help, contributes significantly to the positive experience. A single remark about a poor check-in experience contrasts with the otherwise glowing reviews, indicating that nearly all interactions are marked by professionalism and care.
Spa
At Tabist Kinugawa Park Cottage, the spa facilities have received significant praise for their remarkable quality and variety. Guests have described the hot springs as nice, great, amazing and wonderful, highlighting the overall excellence of the experience. The public baths are noted for their magnificent settings and superb views, though some caution about slippery floors.
The private onsens have also garnered favorable feedback, described as divine and quite pleasant with a reservation system and a fee of 2000 yen for 50 minutes. The convenience of a private open-air bath nearby adds to the appeal.
Overall, the spa stands out with both indoor and outdoor options comfortably accommodating guests, making the onsen experience a treasured aspect of the stay.
No, Tabist Kinugawa Park Cottage doesn't have any pool.
Yes, a spa is available at Tabist Kinugawa Park Cottage.
No, Tabist Kinugawa Park Cottage doesn't allow dogs.
Yes, parking facilities are available at Tabist Kinugawa Park Cottage.
No, Tabist Kinugawa Park Cottage doesn't have a gym.