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Summary of reviewsBandai Silver Hotel enjoys a prime location in the heart of Niigata City's bustling downtown area, close to major shops, dining options and essential transport hubs like Niigata Station and the bus terminal. Its location is frequently highlighted as a significant advantage, offering easy access to commercial facilities and key destinations, making it an ideal base for both tourists and business travelers.
The hotel's breakfast earns high praise for its variety and quality, featuring local Niigata cuisine and freshly made dishes served directly to the table. Guests appreciate the mix of Japanese and Western options and the breakfast is often described as a fulfilling start to the day. Dinner options within the hotel, including Japanese and Chinese cuisine, have also been well-received for their taste and reasonable pricing. Despite some early closures affecting options, the surrounding area's abundance of dining venues compensates adequately.
Rooms at the hotel blend nostalgic charm with functionality, although some are noted to be on the smaller side, particularly the single rooms. They are clean and feature good amenities, although some age-related issues like inefficient air conditioning and occasional maintenance problems are mentioned. Guests appreciate the calm atmosphere and the larger rooms' spaciousness, suitable for families or groups. Cleanliness in common areas and bedding is generally commendable, although inconsistencies in room cleaning and occasional mustiness are noted.
The staff at Bandai Silver Hotel receive mostly positive reviews for their professionalism and helpfulness. Guests highlight the friendly, courteous service and problem-solving efficiency of the night shift staff. However, there are occasional remarks about certain staff members lacking empathy and the need for better communication training to assist non-Japanese speaking guests.
WiFi access at the hotel has mixed reviews with some guests experiencing weak signals and intermittent connectivity, especially on certain floors. Nonetheless, the provision of convenient power outlets by the bed receives positive feedback.
Parking options nearby are convenient and reasonably priced, although the parking lot's distance and limited space can be a downside. Overall, the parking facilities are beneficial for guests arriving by car.
Families find Bandai Silver Hotel accommodating with spacious rooms and friendly staff enhancing their stay. The hotel is particularly praised for its affordability, making it a good option for larger groups and extended stays. Despite minor issues with dated equipment, the overall experience for families is positive.
The hotel's vibrant nightlife surroundings with numerous restaurants, bars and festival events, make it an excellent choice for those looking to enjoy the city's energetic urban setting. Although this can sometimes lead to noise and congestion, the convenience of the location generally outweighs these minor inconveniences.
In summary, Bandai Silver Hotel offers a comfortable and convenient stay with excellent location benefits, friendly staff and good cost performance, making it a favorable choice for both solo travelers and families exploring Niigata City. Show more
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Family Friendly Hotel
This hotel is known for providing a comfortable and memorable stay. It is a suitable option for families looking for a convenient location and good service.
Hotel with Free Wi-Fi
Features free Wi-Fi for guests. Offers comfortable accommodations and a central location in Niigata.
Hotel with Parking
This hotel is listed as having parking facilities for guests. It is located in a convenient area of Niigata.
Accessible Hotel
This hotel provides extensive wheelchair accessibility throughout its common and public areas. Key features include Braille support, handrails in stairs and hallways, shared accessible toilets, grab bars near toilets, a stair-free path to the entrance, well-lit paths, and wheelchair-accessible paths to the elevator and restaurant.
3-Star Hotel
This hotel is located in the city center and offers comfortable accommodations. It is known for its convenient location and essential amenities.
Hotel for Honeymoon
Hotel near Nightlife Spots
Business Hotel
Room Types
Single Room - Non-SmokingFeatures Western beds.
All rooms come with a flat-screen TV, a fridge and a telephone. A bath tub and free toiletries are included in the en suite bathroom.
Single Room - SmokingFeatures Western beds.
All rooms come with a flat-screen TV, a fridge and a telephone. A bath tub and free toiletries are included in the en suite bathroom.
Twin Room - Non-SmokingFeatures Western beds.
All rooms come with a flat-screen TV, a fridge and a telephone. A bath tub and free toiletries are included in the en suite bathroom.
Twin Room - SmokingFeatures Western beds.
All rooms come with a flat-screen TV, a fridge and a telephone. A bath tub and free toiletries are included in the en suite bathroom.
Japanese-Style Quadruple RoomFeatures tatami (woven-straw) flooring and traditional futon bedding.
All rooms come with a flat-screen TV, a fridge and a telephone. A bath tub and free toiletries are included in the en suite bathroom.
SuiteThis suite comes with 2 single beds. More spacious room with a flat-screen TV, a fridge and a telephone. A bath tub and free toiletries are included in the en suite bathroom.
Deluxe Room - Non SmokingFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features a wardrobe, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit has 3 beds.
Triple Room with Tatami AreaThe spacious triple room offers tatami, an electric kettle, as well as a private bathroom featuring a bath and a shower. The triple room provides a flat-screen TV, a carpeted floor, pajamas and heating. The unit offers 3 futons.
Economy Twin Room - Non-SmokingProviding free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room provides an electric kettle, a carpeted floor, pajamas, heating and a flat-screen TV. The unit offers 2 beds.
Economy Single Room - Non-SmokingOffering free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room offers an electric kettle, a carpeted floor, pajamas, heating, as well as a flat-screen TV. The unit offers 1 bed.
Economy Single Room - SmokingFeaturing free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features an electric kettle, a carpeted floor, pajamas, heating, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.2
Good
Location
Bandai Silver Hotel boasts an excellent and highly convenient location, nestled in the heart of Niigata City's bustling downtown area. It is ideally situated near Niigata Station and just adjacent to the bus terminal, making it highly accessible for travelers arriving by both train and bus. The hotel is surrounded by a plethora of shops, trendy restaurants and commercial facilities, providing ample opportunities for dining, shopping and leisure activities.
Guests appreciated the close proximity to major shopping centers, including Isetan and Ion Mall and enjoyed the convenience of having cafes and fast-food outlets like Starbucks and McDonald's nearby. The hotel's location is also favorable for those with specific business or event destinations within the city, as numerous key locations such as the Sado Ferry Terminal and Aoi Heron Messe are within walking distance.
Despite its central location, the hotel provides a peaceful retreat with clean and well-maintained facilities, adding to the overall comfort of the stay. The cost performance is noted as being favorable, combining reasonable prices with the convenience of the prime location. Overall, the strategic placement of Bandai Silver Hotel is frequently highlighted by guests as one of its standout features, making it an ideal base for exploring and experiencing all that Niigata City has to offer.
Breakfast
The breakfast at Bandai Silver Hotel consistently receives high praise from guests for its delicious offerings. The buffet features a variety of dishes, including local Niigata cuisine, which guests find particularly enjoyable. Freshly made items, like omelettes and French toast, are served directly to the table and have been highlighted as some of the standout options. Despite not having an extensive range of dishes, the breakfast menu is noted for its careful preparation and high-quality ingredients. Guests appreciate the mix of Japanese and Western options, as well as the friendly and efficient service. Overall, the breakfast experience is often described as fulfilling, substantial and a great start to the day, making it a highly recommended aspect of staying at the hotel.
Dinner
Nestled in a bustling area rich with dining options, Bandai Silver Hotel offers a convenient and satisfying culinary experience. Guests have praised the Japanese restaurant Ginsuzu and the Chinese cuisine, both noted for their delicious meals. Particularly, the Matsutake Gozen and Chinese dishes on the 3rd floor have received high marks for their taste and reasonable prices.
The hotel's location is advantageous with many nearby restaurants, convenience stores and shopping malls catering to a variety of tastes. The adjacent food court and the multiple dining venues spanning the first to third floors further enrich the culinary landscape. Visitors can effortlessly find a place to dine and the evening comes alive with local festival events, complete with delicious drinks and snacks.
Despite a few mentions of limited options due to early closures in the pandemic era, the overall consensus remains positive. Guests appreciate the multiple dining choices within the hotel and a quick stroll into the city reveals even more options, ensuring no one leaves unsatisfied.
Rooms
Bandai Silver Hotel offers various room options that blend nostalgia with functionality. Guests frequently praise the rooms for being comfortable, though there are several mentions of smaller room sizes, which are particularly noted in the single rooms. Despite their compactness, the rooms are well-maintained and clean, featuring good amenities, power outlets and even a touch of traditional Japanese aesthetics. Many have reported that the rooms are quiet and provide a calm and relaxing atmosphere, perfect for a peaceful stay. The layout of the rooms is user-friendly and even smaller rooms come equipped with facilities like clotheslines and hangers, adding to their convenience.
The decor leans toward an old-fashioned style, reminiscent of the 70s, which some guests find charming and others see as outdated. The building and its facilities are described as old, but they tend to be well-maintained. There's an awareness of age-related issues with things like air conditioning systems, which can be inefficient and occasional maintenance problems such as rusty handrails or water leakage. However, cleanliness remains consistent across most reviews, though there are isolated comments about mustiness and dust.
The spaciousness of the rooms varies with several visitors appreciating the larger-sized rooms, especially those meant for multiple occupants, like Japanese-style rooms suitable for four people. Some of the larger rooms have spacious and comfortable bathrooms, though, common feedback indicates that the bathrooms and toilets can be small and in need of updates.
Overall, Bandai Silver Hotel seems to provide a decent stay with significant cost performance, particularly favorable for tourists looking for a budget-friendly base in Niigata City. The general consensus suggests that while the hotel may not offer modern luxury, it provides the necessary comfort and cleanliness with a hint of retro charm.
Beds
Bandai Silver Hotel offers a mixed experience when it comes to its sleeping accommodations. Many guests appreciated the comfortable and fluffy beds, often highlighting their pleasant experience with phrases like "comfortable bed" and "the bed and pillow were very comfortable." The availability of big beds in some rooms received positive remarks as well with guests enjoying the ample space.
However, the quality of the futons and pillows seemed inconsistent. Some reviews mentioned thin futons that caused back pain and hard or ill-fitting pillows that made getting a good night's sleep challenging. Sofas being used as third beds in triple rooms were described as uncomfortable. The spring beds tended to vary with some guests noting weak springs.
Despite a few guests noting noise disturbances from other rooms and the hallway, the calming and classical atmosphere of the rooms was appreciated. The presence of multiple pillow options was a highlight for some, though the fit and height of the pillows didn't always meet guest expectations.
In summary, while the beds at Bandai Silver Hotel generally receive positive reviews for comfort, the experience can be hampered by thin futons, inconsistent pillow quality and occasional noise from other rooms.
Cleanliness
Bandai Silver Hotel in Niigata City offers a mix of feedback when it comes to cleanliness. Many guests praise the hotel's overall cleanliness, noting that common areas like the lobby and front desk, as well as the building itself, are maintained well. Cleanliness is especially highlighted in the bedding with most feeling fresh and clean.
However, guests frequently point out that the hotel’s facilities are old, which detracts from the overall experience. Issues with the rooms include musty and dusty atmospheres, dirty bathrooms with clogged drains and air conditioners with dirty filters. Despite these challenges, some visitors appreciate the sense of cleanliness and well-maintained conditions despite the age of the building.
On the downside, cleanliness was often compromised by specific issues such as unclean washbasins, bathrooms and air vents. Occasional discoveries of cockroaches and hair in bathrooms further added to the concerns. Additionally, some reported unpleasant smells in rooms and from bedding items like futons and robes, which sometimes detracted from the otherwise clean atmosphere.
The cleaning staff generally received positive feedback for their efforts and courteous service. However, inconsistencies were noted, particularly during longer stays, where deficiencies in room services such as replenishing supplies were mentioned.
In summary, Bandai Silver Hotel maintains a respectable level of cleanliness, especially in more public areas and bedding. Nonetheless, guests must be prepared for the hotel's older facilities and occasional cleaning lapses that may affect their stay.
Staff
The reviews of the staff at Bandai Silver Hotel highlight a predominantly positive experience for guests, particularly praising their professionalism and politeness. Guests consistently noted the friendly and helpful nature of the front desk staff, who were often described as courteous and attentive. The efficiency of the night shift staff, particularly male employees, was specifically commended for their quick problem-solving abilities.
Guests appreciated the personalized and kind responses from the hotel staff with an emphasis on hospitality and attentiveness to specific needs. Polite greetings from the classic lobby staff and the consistently pleasant behavior of the cleaning staff further enhanced the overall impression of the hotel's service quality.
Despite the numerous commendations, there were a few areas for improvement noted. Some guests felt that certain staff members lacked empathy and the overall spirit of service. The suggestion for staff training in the use of electronic translators was mentioned to facilitate better communication with non-Japanese speaking guests. Additionally, isolated incidents involving poor service and attitude at the front desk were highlighted.
In summary, the staff at Bandai Silver Hotel are generally perceived as kind, professional and attentive, contributing to a welcoming atmosphere, although there is room for minor improvements in customer service and communication training.
Wi-Fi
Bandai Silver Hotel provides WiFi access, though opinions on the connection vary. Some guests experienced weak signals and intermittent connectivity, particularly on certain floors. However, the WiFi worked better in upper floors, improving the overall experience for those guests. Additionally, the hotel offers efficient support for mobile phones with convenient power outlets by the bed, which guests found helpful. Despite some connectivity issues, the facility's provision for mobile phone needs received positive remarks.
Parking
Bandai Silver Hotel offers several parking options that have garnered mixed reviews from guests. On the positive side, parking is available nearby at a contracted lot with some guests noting that the cost is reasonable, going as low as 800 yen for a 24-hour period, which is a notable deal. The parking instructions provided are generally pleasant and polite and the availability of free parking has been praised by some, adding convenience to their stay.
However, some guests found the parking lot far from the hotel, making it slightly inconvenient, especially for loading and unloading luggage. The parking spaces are reported to be small and sometimes difficult to navigate and on busy weekends, the lot can fill up quickly. Many guests also mentioned that the parking lot is hard to find and suggested that better signage or detailed maps would be helpful. Despite these inconveniences, the accessibility of parking in such a bustling downtown location remains a notable benefit for those driving to the hotel.
Family
Bandai Silver Hotel is a popular choice for families, receiving positive feedback for its spacious, comfortable rooms and friendly staff. Many guests, including those with middle school and elementary-aged children, were pleasantly surprised by the generous room sizes and cleanliness, despite the hotel being an older facility. The family rooms are notably praised for accommodating four adults comfortably and for being a cozy retreat for larger groups.
Parents noted their children’s delight at having their own beds, adding to the appeal for families traveling together. The hotel's affordability is another highlight, offering budget-friendly rates that include breakfast, making it an attractive option for extended family stays or special occasions like weddings. The scenic courtyard view from the restaurant and standout breakfast offerings, particularly the French toast, also add to the enjoyable experience.
Despite some minor issues such as dated equipment and a need for better separation between the toilet and bath in family-type rooms, the overall feedback indicates that Bandai Silver Hotel provides a satisfying and comfortable stay for families. The welcoming and accommodating staff enhance the experience, making it a place many plan to revisit with their loved ones.
Nightlife
Located right in the heart of a bustling downtown area, Bandai Silver Hotel offers a vibrant nightlife experience. The lively atmosphere, often punctuated by festival events, adds a festive charm right at the hotel’s doorstep. The area brims with numerous restaurants and bars, making it a convenient choice for dining and socializing. Shoppers will also find the hotel's location ideal with many retail options in close proximity. Although the energetic surroundings may sometimes lead to noise and occasional congestion at the entrance, the convenience of having everything at one's fingertips — from live music venues like NIIGATA LOTS to fashionable city center amenities — generally outweighs these minor inconveniences. This well-situated hotel is perfect for those looking to immerse themselves in a dynamic urban setting.
3 Star
Bandai Silver Hotel offers a blend of affordability and convenience, making it a good choice for budget-conscious travelers. While the facilities are indeed old and could use some updates, they are well-maintained and present no sanitary issues. The hotel stands out with its excellent cost performance, providing great value for the price. Some guests mentioned that the toilet could be a bit inconvenient to use and the views vary from neighboring buildings to more attractive sights. Overall, Bandai Silver Hotel is on par with a normal business hotel, offering a reasonable and helpful option for those considering price and age against their accommodation needs.
Business
Bandai Silver Hotel offers a nostalgic atmosphere with its older, yet impeccably clean facilities and rooms. Situated in a fantastic business location, right in the center of a bustling city and across from Mandai City, the hotel is highly convenient for business travelers. Its business services receive positive feedback and the hotel even accommodates teleworking needs, allowing guests to work comfortably from their rooms.
Despite being on par with a typical business hotel, Bandai Silver Hotel stands out with additional features like a buffet breakfast and a large communal bath, making the stay feel more luxurious than a standard business trip might warrant. The staff are noted for their kindness and helpfulness, contributing to a pleasant stay. With its affordability, relaxing ambiance and dedicated space for office work, Bandai Silver Hotel provides a fulfilling experience for business travelers, even though the age of the facility is noticeable.
Accessible
Bandai Silver Hotel boasts an excellent location in the heart of Bandai, making it a standout choice for guests with disabilities. Strategically positioned in the middle of the city and conveniently near Niigata Station, this hotel provides easy access for travelers. The vicinity to the bus terminal is particularly notable, allowing for effortless movement around Niigata City. Guests have highlighted the convenience of the hotel's accessibility, which is complemented by the extreme availability and courtesy of the reception staff. The presence of shops and essential services nearby is an added benefit. Additionally, the hotel is well-suited for those traveling with strollers, ensuring a smooth and comfortable stay. Despite some minor issues like the elevator's tobacco smell, the overall feedback points to a superbly accessible location ideal for both business and leisure travelers.
No, Bandai Silver Hotel doesn't have any pool.
No, a spa isn't available at Bandai Silver Hotel.
No, Bandai Silver Hotel doesn't allow dogs.
Yes, parking facilities are available at Bandai Silver Hotel.