SureStay Hotel by Best Western Summersville is widely appreciated for its prime location and exceptional hospitality, making it a favored stop for travelers on long road trips. Conveniently located off a major highway, the hotel offers easy access to shopping centers, local attractions, and dining options, while still maintaining a peaceful atmosphere. The surrounding natural beauty also provides a perfect base for outdoor activities.
The hotel receives high praise for its spacious, clean, and comfortable rooms, with recent refurbishments enhancing the guest experience. Guests particularly value the comfort of the beds, contributing to restful nights, with cleanliness consistently highlighted as a positive aspect. The pet-friendly policy and ample parking add to its appeal.
Breakfast at the hotel is generally well-received, offering a variety of hot choices, with many guests appreciating the availability of delicious waffles and 24/7 coffee. While some suggest improvements in variety, including more fruit and protein options, the breakfast serves as a convenient start to the day.
The staff at SureStay Hotel stand out for their friendliness and dedication, with guests frequently commending their helpfulness and professionalism. The warm and welcoming atmosphere created by the attentive staff ensures a pleasant stay for all visitors.
Overall, SureStay Hotel by Best Western Summersville is recognized for its cleanliness, comfort, and outstanding service, making it a reliable and inviting choice for travelers seeking a well-maintained and convenient stopover.
Summary of reviews related to the 'Accessible' category
La Quinta Inn & Suites - New River Gorge National Park boasts a convenient and accessible location, positioned centrally and easy to reach from a major highway. The hotel building itself is designed to be accessible with the passageway from the street not requiring a key card. Most accessible rooms are larger, providing ample space and feature well-appointed roll-in showers and chairs, enhancing comfort for guests with disabilities. Public areas and pools are also accessible, ensuring guests can enjoy all amenities without difficulty. Friendly and helpful staff contribute positively to the overall accessible experience, although some issues were noted, such as hallway doors requiring card access and occasional elevator malfunctions that could pose challenges. However, the general ease of access to the hotel and its amenities remains a highlight.