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Summary of reviews'Hôtel Univers' in Nice is widely praised for its exceptional location. Nestled in the heart of the city, it offers prime proximity to key landmarks such as Place Massena, the beach and the old town, making it an ideal spot for exploration on foot. Guests particularly appreciate its closeness to shopping streets, restaurants, public transportation and major tram lines facilitating easy access to the airport and train station. The hotel’s strategic positioning enhances its appeal significantly, making it a top choice for both quick visits and extended stays.
The hotel's rooms are frequently commended for their cleanliness and modern charm. Accommodations are stylishly decorated, well-maintained and equipped with modern amenities. Guests repeatedly highlight the comfortable beds and effective sound insulation, which ensure a peaceful stay despite the bustling surroundings. However, some criticism is directed towards the limited size of the rooms with noises from adjacent rooms being an occasional disturbance.
Hôtel Univers maintains a high standard of cleanliness throughout its premises with rooms and common areas consistently described as spotless and well-kept. This commitment to cleanliness is a notable aspect of guests’ positive experiences.
The staff at Hôtel Univers stands out for their exceptional service, contributing significantly to the hotel’s welcoming atmosphere. The reception team is particularly noted for their friendliness, efficiency and helpfulness, offering valuable local recommendations and ensuring guests feel well-cared-for.
The breakfast experience at the hotel receives mixed feedback. Many guests appreciate the variety and freshness of the offerings with a selection of sweet and savory options available. The convenience of the breakfast service is also praised. However, some guests find the breakfast overpriced and lacking in certain elements such as fresh fruits and plant-based milk options. Despite this, the breakfast is generally considered sufficient to start the day.
For those keen on enjoying Nice’s beachfront, the hotel's close proximity to the beach is a significant plus with complimentary beach towels provided as a thoughtful amenity. The vibrant surrounding area, filled with shops and restaurants, adds to the allure.
Hôtel Univers is also regarded as family-friendly, offering spacious rooms and thoughtful provisions such as infant beds and cribs, ensuring comfort and convenience for families. The hotel's quiet and comfortable environment makes it an ideal stay for those traveling with children.
The WiFi service, however, receives a more critical evaluation with guests highlighting issues regarding weak signals and unreliable connections, indicating an area in need of improvement.
Overall, Hôtel Univers is highly esteemed for its prime location, cleanliness, modern amenities and excellent staff service. While some aspects like room size, WiFi reliability and breakfast value could benefit from enhancements, the hotel stands as a solid choice for those visiting Nice, offering a blend of comfort and convenience right in the city's vibrant core. Show more
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Historic Hotel
Positioned in a central location, Hôtel Univers is likely in a building that dates back to an earlier period of Nice's expansion, contributing to the historical feel of the area.
Hotel where Extra Health & Safety Measures Have Been Taken
Given its location, the hotel likely has implemented enhanced cleaning procedures in all guest rooms and common areas. The hotel offers spacious accommodations, potentially aiding in social distancing.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:30 - Check-out: 12:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Single RoomThis room offers attic ceilings, Velux windows and a flat-screen TV with satellite channels. The bathroom includes a hairdryer.
Standard Double or Twin RoomThis room offers a flat-screen TV with satellite channels. The bathroom includes a hairdryer.
Superior Double or Twin RoomThis larger room offers a flat-screen TV with satellite channels. The bathroom includes a hairdryer.
Triple RoomThis air-conditioned room features a flat-screen TV with satellite channels and an en suite bathroom with hairdryer.
Quadruple RoomThis air-conditioned room features a flat-screen TV with satellite channels and an en suite bathroom with hairdryer.
Guest Reviews
7.7
Good
Location
Hôtel Univers in Nice boasts what can only be described as a prime location, earning accolades for its outstanding centrality. Nestled right in the heart of the city, the hotel offers unparalleled convenience for visitors seeking to explore Nice’s myriad attractions. Guests repeatedly highlight its proximity to key landmarks such as Place Massena, the beach and the old town, making it an ideal spot for sightseeing on foot. With shopping streets, restaurants and public transportation just moments away, the location couldn’t be more perfect.
The hotel’s close vicinity to major tram lines ensures easy access to the airport and train station, allowing for smooth travel logistics. Travelers appreciate that the main train station is merely minutes away, enhancing the ability to explore neighboring regions. The strategic placement near the Promenade des Anglais and a variety of eateries further enhances the appeal, making it a prime choice for those wanting to immerse in the local culture and culinary scene.
Not just the site's convenience but also its cleanliness and modern amenities receive considerable praise, indicating that Hôtel Univers combines both comfort and accessibility. Whether visiting for a weekend or an extended stay, its central location makes it a top-tier option for anyone eager to experience the best of Nice.
Breakfast
Breakfast at Hôtel Univers receives mixed feedback from guests with many appreciating the variety and freshness on offer. Positive remarks highlight the breakfast as good with descriptions of it being good, varied and having a nice selection of both sweet and savory options. The presence of a diverse breakfast spread and a convenient service time from 7 am to 10 am is also noted.
However, criticisms are evident, particularly concerning the value for money. Multiple guests find the breakfast to be overpriced with costs ranging from 16 to 32 euros and the quality of some aspects not aligning with those of a 4-star hotel. Some guests complain about limited variety, especially concerning fresh fruits and plant-based milk options. Issues like cold hot food, lack of certain food items by late morning and repetitive offerings have also been pointed out.
Despite these critiques, several visitors describe the breakfast as sufficient, solid and good enough to start the day. The friendly breakfast area staff and the convenience of the breakfast service also receive positive mention. Overall, while the breakfast at Hôtel Univers is generally well-received, it could benefit from more variety and a better alignment of price and quality.
Rooms
Hôtel Univers, nestled in a historic building, offers a variety of rooms that travelers find both charming and impeccably maintained. Guests commonly highlight the cleanliness and modern aesthetics of the accommodations, noting that rooms are spotlessly clean, recently renovated and furnished with pleasant, stylish decor. The bathrooms, although occasionally on the smaller side, are generally clean and well-equipped with modern amenities.
Comfort appears to be a standout feature with many guests praising the comfortable beds, sheets and towels. Double-glazed windows effectively block out most external noise, contributing to a peaceful stay despite the vibrant surroundings. Some rooms even boast charming balconies with lovely views along the streets, adding to the allure.
However, the recurring theme in the reviews points to the limited size of the rooms. Many visitors find the rooms, especially the standard and double rooms, to be quite small, sometimes inadequately so. This spatial limitation can be felt more acutely when rooms are not soundproof with guests noting that noise from adjacent rooms and hallways can be a disturbance.
Despite these size constraints, travelers seem to appreciate the thoughtful use of space and the presence of all crucial amenities such as safes, hairdryers and fridges. For those staying longer or traveling in larger groups, upgrading to slightly larger room categories is recommended and well-regarded by guests.
Overall, Hôtel Univers is praised for its prime location, elegant and modern refurbishments and exceptional cleanliness, making it a solid choice for those visiting Nice. Just be prepared for cozy quarters and slight soundproofing issues.
Beds
Hôtel Univers has received consistent praise for its comfortable beds with numerous reviews highlighting the high level of comfort provided by the bedding. Guests frequently mention that the beds are very comfortable, contributing significantly to their overall positive experience at the hotel. The quality of the bedding is often described as excellent, ensuring a good night's sleep for many visitors.
The hotel staff's prompt provision of amenities like baby cribs is appreciated, adding to the convenience for families traveling with young children. Rooms are noted to be clean and comfortable with several guests appreciating the comfort of both the beds and pillows. The cleanliness of the bedding also receives favorable remarks.
However, there are a few occasional concerns regarding bed size with some guests finding the beds to be smaller than expected, particularly when paying for a double bed but receiving two singles instead. A few reviews also mention the need for additional blankets or duvets that were not promptly delivered upon request. Nonetheless, these issues are relatively minor when compared to the overall positive feedback about bed comfort and quality.
In summary, Hôtel Univers offers beds that are a strong point for many guests, providing a restful and comfortable stay, complemented by good service and cleanliness.
Cleanliness
The cleanliness of Hôtel Univers receives high praise from guests, regularly described as very clean, sparkling clean and impeccably clean. Many reviews highlight both the rooms and common areas as well-maintained and tidy, often commending the daily cleaning service. Guests find their rooms clean and cozy, noting modern touches and overall neatness. The hotel's immaculate state contributes positively to guest experiences with spotless bathrooms and a clean, fresh ambiance frequently mentioned. Nonetheless, a few comments suggest room for improvement, pointing out occasional oversights in cleaning. Overall, Hôtel Univers stands out for its commitment to cleanliness and well-kept facilities, ensuring a comfortable stay for its visitors.
Staff
Hôtel Univers consistently receives commendations for its exceptional staff, standing as a highlight of the guest experience. The reception team is frequently mentioned for their quick and efficient service, offering clear guidance to local attractions. Guests repeatedly describe the staff as friendly, helpful and accommodating, contributing significantly to a welcoming atmosphere.
The receptionists are noted for being knowledgeable and responsive, providing useful recommendations and professional service. The hotel staff is praised for being kind, smiling and courteous, making efforts to ensure guests feel well cared for. This positivity extends across various roles, from cleaning maids to receptionists, all contributing to the hotel's pleasant ambiance.
Despite a handful of mixed reviews regarding staff friendliness and attentiveness, the overwhelming sentiment is one of satisfaction with the hotel's human touch. The staff's ability to assist with guest needs, including special requests and navigating travel disruptions, underscores their dedication and competence. Although some guests experienced language barriers and occasional lapses in communication, these instances are exceptions rather than the rule.
Overall, Hôtel Univers benefits greatly from a team of motivated and pleasant staff members who enhance the visitor experience with their courteous and friendly demeanor.
Wi-Fi
At Hôtel Univers, the reviews about the WiFi paint a mixed picture. Guests appreciated the good WiFi connection when it was functional and the fact that it is available for free. However, many reviews highlighted significant issues, such as weak signals in the rooms or no connection at all. Complaints about the unreliable and non-working WiFi were common with some mentioning that WiFi passwords did not work or were cleared. Overall, the internet connection leaves much to be desired and though it is provided, improvements in service and reliability are necessary to meet guest expectations.
Beach
Situated in the heart of Nice, Hôtel Univers boasts a prime location that is particularly praised for its close proximity to the beach. Guests consistently highlight the hotel’s short walking distance to the beautiful coastline, making it convenient for beachgoers. The surrounding area is bustling with shops and restaurants, adding to the overall appeal of the location. A noteworthy amenity is the provision of free beach towels, a thoughtful touch that enhances the seaside experience. Coupled with great views overlooking the lively main street, the setting is vibrant and engaging. The combination of convenience, scenic views and easy beach access makes Hôtel Univers a favored choice for travelers seeking to enjoy Nice’s beachfront charm.
Family
Hôtel Univers is highly regarded for its family-friendly atmosphere, offering spacious accommodation options ranging from large family rooms to quadruple and triple rooms, ensuring comfort and convenience for families. The hotel is noted for its cleanliness and thoughtful provisions, such as infant beds and cribs, which are readily available upon request. Guests appreciate the quiet and comfortable environment, making it an ideal stay for those traveling with children. The overall experience is described as accommodating and convenient for families, highlighting the hotel's dedication to meeting their needs.
Nightlife
Hôtel Univers boasts an ideal central location, making it perfect for those looking to enjoy the vibrant nightlife. Surrounded by numerous bars, restaurants, pubs and nightclubs, it offers guests easy access to a variety of evening entertainment options. The proximity to the main square further enhances its appeal. However, guests should be mindful that the lively atmosphere can result in some nighttime noise, particularly from a nearby nightclub and traffic. Despite this, its advantageous location remains a key highlight for nightlife enthusiasts.
4 Star
Hôtel Univers has received several reviews that reflect certain expectations not being met for a 4-star hotel. Many guests felt that the facilities and services provided did not align with the hotel's rating. Several comments pointed out the lack of basic amenities such as slippers and bathrobes, which are often standard in hotels of this caliber. Furthermore, the overall maintenance and service levels were deemed subpar with issues highlighted regarding room cleanliness, noise insulation and the size of the rooms. Additionally, the breakfast offered was described as overpriced and comparable to what one might expect from a 2-star hotel.
Guests have also pointed to the noisy rooms and challenges in communicating with the staff as detracting factors from the expected comfort and experience. The consensus suggests that by German standards and in comparison to other hotels, Hôtel Univers might be more aptly rated as a 3-star establishment rather than the advertised 4-star. The expectations for value for money were also not met with several reviewers expressing disappointment in the overall quality considering the number of stars. Overall, while the hotel is described as comfortable, it seems to fall short of the expected 4-star standard.
No, Hôtel Univers doesn't have any pool.
No, a spa isn't available at Hôtel Univers.
No, Hôtel Univers doesn't allow dogs.
No, parking facilities aren't available at Hôtel Univers.