Holiday Inn Express Niagara-On-The-Lake by IHG

Niagara on the Lake 43.16066000, -79.16314300 , 524 York Road (Show on Map)
8.8
Excellent


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Summary of reviewsHoliday Inn Express Niagara-On-The-Lake by IHG, is widely lauded for its strategic location, exceptional cleanliness, comfortable accommodations and effective customer service. Positioned just a short drive from Niagara Falls and the Clifton Hill area, the hotel's central location offers easy access to various nearby attractions, major highways, outlet malls and wineries, making it a perfect hub for exploring the Niagara region.

Guests consistently praise the hotel’s rooms for their cleanliness, spaciousness and modern design. The accommodations are described as immaculate and well-laid out with large, bright interiors and comfortable beds, making for a very comfortable stay. Despite minor issues with noisy air conditioners and occasional ventilation concerns, the rooms stand out for their fresh, updated feel and the high standard of cleanliness maintained.

Reviews of the breakfast experience are generally positive with guests highlighting the good quality and variety of options, including healthy and gluten-free choices. Although the breakfast area can become crowded during peak times, resulting in long lines and limited seating, the overall feedback indicates that the breakfast is a satisfactory start to the day.

The hotel’s staff consistently receive high marks for their friendliness, attentiveness and professionalism. Guests emphasize the exceptional customer service provided with staff members often mentioned by name for their courteous and accommodating demeanor. This high level of service greatly enhances the overall guest experience, contributing to a more enjoyable and memorable stay.

The hotel also caters well to families and pet owners. Families appreciate the functional and comfortable environment with amenities such as the indoor swimming pool adding to the appeal. The hotel's pet-friendly policy is highly regarded with guests praising the welcoming attitude towards dogs and the presence of pet-friendly room locations.

Guests find the on-site parking convenient and secure with ample, well-lit spaces and the added benefit of free parking. The availability of charging stations for electric vehicles enhances the hotel’s modern amenities.

While the indoor pool receives mixed reviews, many guests still find it a pleasant place for relaxation and exercise. Some minor maintenance issues are noted, but overall, it meets the needs of most visitors.

In summary, the Holiday Inn Express Niagara-On-The-Lake is celebrated for its excellent location, clean and modern accommodations, comfortable beds, attentive staff and family and pet-friendly atmosphere, making it a reliable and enjoyable choice for travelers visiting the Niagara region.
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Hotel near Golf Courses
The Royal Niagara Golf Club is located a few minutes' drive away (1.1 miles/1.7 km) from this hotel. This offers guests convenient access to a challenging golf experience.

Dog Friendly Hotel
This hotel allows 2 pets up to 35 kg for an additional fee of CA$30 per stay. Both dogs and cats are welcome. It ensures a relaxing and stress-free stay for travelers with their furry companions.

Hotel with Swimming Pool
This hotel includes an indoor swimming pool and complimentary breakfast. It's a modern and clean hotel, suitable for both leisure and business travelers looking for pool access.

  Heated Pool    Indoor Pool  


Hotel with Parking
Holiday Inn Express hotels generally provide convenient and free parking for guests. This is a common feature for this hotel chain.

Accessible Hotel
This hotel is recognized for its accessible accommodations, aiming to provide a comfortable and convenient experience for all guests with specific needs.

3-Star Hotel
This hotel offers a blend of comfort, value, and reliable amenities, including an indoor pool and fitness center. Guests consistently highlight the cleanliness, helpful staff, and convenient location for exploring Niagara-on-the-Lake and surrounding attractions. It's a practical choice for travelers seeking a comfortable stay with essential facilities.

Family Friendly Hotel

Business Hotel

Cheap Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard King Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Standard Room with Two Queen Beds The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Standard King Room with Mobility Accessible Tub The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a sofa, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Standard King Room with Mobility Accessible Roll-In Shower Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Holiday Inn Express Niagara-On-The-Lake boasts a strategic and convenient location that offers guests easy access to a variety of nearby attractions. It's ideally positioned just a 10-15 minute drive from the Clifton Hill area and the iconic Niagara Falls, making it perfect for visitors eager to explore these magnificent sights. The hotel also offers straightforward access off the QEW highway, enhancing the convenience for travelers.

Guests have praised the property for its central location, making it a suitable hub for visiting both Niagara-on-the-Lake and the bustling Niagara Falls. Its proximity to major highways ensures guests can quickly reach different destinations, including the nearby outlet mall and numerous wineries, which provide excellent opportunities for shopping and wine tasting.

The hotel is well-regarded for being in a perfect spot for various activities, from exploring vineyards to indulging in shopping sprees at nearby outlet stores. Visitors appreciate the ease of getting into the city center and accessing local attractions.

While some reviews mention that the location is a bit removed from Niagara-on-the-Lake's main street, the benefits of being close to the highway and centrally situated between key attractions are noted. Overall, Holiday Inn Express Niagara-On-The-Lake is celebrated for its excellent location, making it an ideal choice for tourists looking to explore the best of the Niagara region.

Breakfast
The breakfast experience at the Holiday Inn Express Niagara-On-The-Lake generally garners positive feedback from guests. Many guests find the breakfast to be of good quality and quantity, frequently exceeding their expectations. They appreciate the good variety of fresh, healthy options, including both hot and cold items with some noting the presence of gluten-free choices. The coffee also receives favorable mentions.

However, the breakfast area can be cramped and crowded, especially during rush hours, leading to long lines and sometimes a shortage of food. Some guests comment on the limited seating and find the breakfast selection could be expanded. Despite these logistical issues, many guests describe the breakfast as delicious with the staff receiving high praise for their service and maintaining Covid-19 safety protocols effectively.

In summary, while there are areas for improvement, the breakfast at this hotel is largely well-regarded, offering a satisfactory start to the day with a range of options to suit different preferences.

Rooms
Guests consistently praise the rooms at Holiday Inn Express Niagara-On-The-Lake by IHG, for their cleanliness, spaciousness and modern design. The accommodations are described as immaculate with many visitors noting that the rooms are ample and well-laid out, providing a comfortable stay. The beds are frequently mentioned as being very comfortable and the large, functional rooms come equipped with modern amenities.

Travelers appreciate the fresh, updated feel of the hotel, describing the rooms as newly renovated and spotless. The modern decor and cleanliness stand out as defining features. Guests enjoy the spaciousness of the rooms with mentions of large, bright interiors and big bathrooms, contributing to a very comfortable experience.

Though feedback is overwhelmingly positive, there are some minor issues mentioned, such as noisy air conditioners and heating systems, as well as occasional ventilation concerns. Despite these few drawbacks, the hotel maintains a high standard, living up to the expectations associated with the Holiday Inn Express brand.

Overall, the rooms at this hotel receive high marks for being clean, spacious, modern and comfortable, making it a reliable choice for travelers seeking quality accommodations in Niagara-On-The-Lake.

Beds
Guests at the Holiday Inn Express Niagara-On-The-Lake by IHG, frequently laud the comfort of the beds, describing them as very comfortable, extraordinarily comfortable and super comfortable. While one guest found the mattress unpleasantly soft, the overwhelming majority appreciated the comfort and softness, leading to a good night's sleep. The pillows and sheets also received positive feedback, contributing to the overall comfort of the sleeping experience. Many reviews emphasized the beds were comfortable with some noting they were also large and offered plenty of room. The general consensus indicates that the hotel's beds provide a cozy and restful experience for travelers looking for a comfortable stay.

Cleanliness
Holiday Inn Express Niagara-On-The-Lake consistently receives praise for its cleanliness. Guests appreciate the immaculate and modern layout of both the rooms and public areas. The eating area is described as clean and bright, contributing to a pleasant dining experience. Rooms are frequently noted as being spotless, comfortable and well-maintained with a modern design. The hotel's facilities, including the pool and gym, are kept in pristine condition. Reviewers also mention the friendly and helpful staff, which enhances the overall cleanliness and upkeep of the property. Despite a few minor cleanliness issues, such as the occasional dirty glass shower door or faucet, the hotel's commitment to sanitation, especially regarding COVID protocols, stands out as exemplary. Overall, the hotel offers a clean and comfortable environment, making it a reliable choice for travelers looking for a hygienic stay.

Staff
The staff at Holiday Inn Express Niagara-On-The-Lake consistently receive high praise for their friendliness, attentiveness and professionalism. Reviews highlight the exceptional customer service, describing the staff as pleasant, helpful and always ready to assist with a smile. Guests are particularly impressed with the attentiveness of the staff to everyone’s needs, whether at reception, overseeing breakfast or providing information about the area. Specific individuals, such as the manager Derrick and Rose at the desk, are mentioned for their delightful and accommodating service. Overall, the staff's courteous and dedicated approach greatly enhances the guest experience, making their stay more enjoyable and memorable.

Pool
The Holiday Inn Express Niagara-On-The-Lake offers an indoor swimming pool that many guests find pleasant and of a manageable size. The pool is generally described as a nice place for both exercise and relaxation, contributing to a satisfactory overall experience. While there are positive comments about its cleanliness and warmth, some guests note occasional lapses in maintenance, such as the presence of dirt or bugs and the temperature being too cold at times. Despite being on the smaller side, the pool fits the needs of most visitors, offering a decent and enjoyable amenity. Overall, feedback about the pool is mixed but leans towards the positive for those seeking a reasonable swimming area during their stay.

Parking
The Holiday Inn Express Niagara-On-The-Lake offers a convenient and hassle-free parking experience to its guests. Visitors appreciate the ample and well-lit parking lot, which provides a sense of security and ease of access. The on-site parking is noted for its convenience, allowing guests to park their vehicles nearby with minimal effort. Many guests highlight the availability of free parking, which adds to the overall value of their stay. Additionally, the presence of charging stations caters to those with electric vehicles, enhancing the hotel's modern amenities. Overall, the parking facilities contribute positively to the comfort and satisfaction of guests.

Family
Holiday Inn Express Niagara-On-The-Lake by IHG, stands out as an excellent choice for families. The hotel consistently receives praise for being functional and comfortable for family stays. Guests find it highly suitable and without hassle, making it a stress-free environment for family trips. Positive experiences from families highlight the usefulness of amenities like the pool, adding to its appeal. The hotel comes recommended time and again for family-friendly stays with numerous guests sharing wonderful experiences. Overall, it is considered a good option for families looking for a welcoming and accommodating place to stay.

Dog Friendly
Holiday Inn Express Niagara-On-The-Lake by IHG, is highly regarded for its pet-friendly facilities and services. Reviews consistently highlight the hotel's welcoming attitude towards dogs, making it an ideal stay for pet owners. The hotel accepts dogs and allows pets with several mentions of it being friendly towards dogs. Guests appreciate the pet-friendly room locations and often note the presence of other dogs, reinforcing the inclusive, canine-friendly atmosphere. This positive feedback underscores the hotel's commitment to ensuring that both guests and their furry companions have a comfortable and enjoyable experience.


Yes, Holiday Inn Express Niagara-On-The-Lake by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Holiday Inn Express Niagara-On-The-Lake by IHG.

Yes, Holiday Inn Express Niagara-On-The-Lake by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn Express Niagara-On-The-Lake by IHG.

Yes, Holiday Inn Express Niagara-On-The-Lake by IHG has a gym.

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