Ritz Inn Niagara

Niagara Falls, 5630 Dunn St43.079016,-79.085732(Show on Map)

5.2

Rated

Checkin - Checkout datesMon, 30 Nov - Tue, 01 Dec30 Nov - 01 Dec

Info

Summary of reviews

Summarized by AI

The Ritz Inn Niagara is praised for its prime location just a short walk from iconic landmarks like Niagara Falls, Horseshoe Falls and Skylon Tower. The hotel offers a serene environment that remains conveniently close to the main attractions and amenities, including a range of restaurants and casinos. Proximity to the Convention Centre is particularly beneficial for conference attendees. Rooms at the Ritz Inn are generally well-received with many guests appreciating their spaciousness, cleanliness and home-like comfort. Features such as jacuzzis add a touch of luxury. Despite some remarks about rooms being somewhat outdated and occasional reports of cleanliness issues, the overall sentiment is positive, emphasizing a cozy and peaceful atmosphere. Cleanliness is another strong point with many guests noting that rooms and the overall property are well-maintained and hygienic. Clean bedding and the well-kept property contribute to a comfortable stay, although some areas, such as inconsistent cleaning standards and minor maintenance issues, have been highlighted for improvement. The staff at Ritz Inn Niagara are frequently commended for their friendliness and exceptional service. Guests appreciate the attentiveness and accommodating nature of the front desk personnel as well as management, who often go above and beyond to ensure a pleasant stay. Wi-Fi at the hotel generally meets guest expectations despite some reports of occasional instability. Most visitors find the internet service satisfactory and useful during their stay. Beds at the Ritz Inn receive a mixed but mostly positive response. Guests often describe the beds as comfortable, although some note signs of wear and the need for updated mattresses. The comfort of the beds contributes to a restful sleep experience for many. Overall, Ritz Inn Niagara provides excellent value through its strategic location, comfortable rooms, cleanliness and commendable staff service, making it a solid choice for travelers visiting Niagara Falls.

Categories

Free Wi-Fi

Rooms with Fireplace

Parking

Accessible

Check-in - Check-out

Check In:

15:00 - 23:00

Check Out:

11:00

Facilities

Parking

Pets allowed

24-hour front desk

Golf course (within 3 km) (additional charge)

Non-smoking rooms

Airport shuttle

Facilities for disabled guests

Ironing service (additional charge)

Internet services

Express check-in/check-out

Currency exchange

Hot tub/Jacuzzi

Hiking (off-site)

Bowling (additional charge, off-site)

Heating

Fax/photocopying (additional charge)

Luggage storage

WiFi

Mini golf (additional charge)

Free WiFi

Air conditioning

ATM/cash machine on site

Shuttle service (additional charge)

Airport shuttle (additional charge)

Daily housekeeping

Parking on site

WiFi available in all areas

Outdoor furniture

Picnic area

Shuttle service

Stand-up comedy (additional charge, off-site)

Movie nights (additional charge, off-site)

Themed dinner nights (additional charge, off-site)

Live music/performance (additional charge, off-site)

Live sport events (broadcast) (additional charge, off-site)

Bingo (additional charge, off-site)

24-hour security

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Property is cleaned by professional cleaning companies

Room Types

Queen RoomThis guest room includes free WiFi, a microwave and refrigerator.

Room with Two Queen BedsThis guest room includes free WiFi, a microwave and refrigerator.

Honeymoon Suite with Spa Bath and FireplaceThis suite features a whirlpool tub and fireplace.

Room Selected at Check-InThis guest room includes free WiFi, a microwave and refrigerator.

Guest Reviews

5.2

Rated

Review Summaries

Summarized by AI

Location

The Ritz Inn Niagara boasts an enviable location close to the iconic Niagara Falls and major attractions like the Horseshoe Falls and Skylon Tower. Within walking distance to top landmarks, casinos and a variety of restaurants, this hotel offers excellent value with quiet surroundings that are still close to the central action. Guests appreciate the ease of accessing the falls and nearby amenities on foot and the property's proximity to the Convention Centre is a boon for conference attendees. The area is noted for being quieter and less clustered with other hotels, providing a peaceful retreat while remaining conveniently near the excitement. Friendly staff, functional amenities and great value further enhance the appeal of staying at the Ritz Inn Niagara.

Rooms

The Ritz Inn Niagara offers a mix of experiences for guests with many praising the spacious and clean rooms that feature a variety of amenities typically found in higher-end hotels. Visitors frequently describe the accommodations as warm, cozy and homely, providing a comfortable and quiet environment conducive to restful sleep. The jacuzzi stands out as a highlight, adding an extra layer of comfort and luxury. The hotel's staff receives commendations for their attentiveness; one notable mention was of a female staff member who provided a tour and ensured all requests for additional items like towels, toiletries and pillows were promptly fulfilled. The location is also a strong point with the inn situated within walking distance to the major tourist attractions of Niagara Falls, making it a convenient choice for travelers. However, not all feedback is entirely positive. Some guests noted that portions of the rooms, including bathrooms, are somewhat outdated and could benefit from modern updates. There were isolated complaints about cleanliness, such as dust and mold in certain areas, although these appear to be exceptions rather than the norm. Overall, the Ritz Inn Niagara is appreciated for its cleanliness, spacious rooms and the cozy, home-like atmosphere it provides. This, combined with its proximity to key attractions and the helpfulness of the staff, makes it a solid choice for visitors, despite a few areas needing improvement.

Beds

At Ritz Inn Niagara, guests have shared a variety of experiences regarding the beds. Many highlighted the comfort, describing the beds as comfortable and even super comfy in some cases. A substantial number of reviews noted that the beds were surprisingly comfortable and provided a pleasant sleeping experience. On the less positive side, some guests mentioned that the beds showed signs of wear with mattresses sagging in the middle or feeling too firm. There were also a few comments about thin pillows and creaky beds. Others pointed out that while the beds were semi-firm, the mattresses could benefit from an upgrade. Despite these critiques, the general consensus leans towards the beds being a comfortable aspect of their stay.

Cleanliness

Ritz Inn Niagara has received a range of feedback regarding its cleanliness with numerous positive remarks highlighted by guests. Many reviewers describe the rooms as clean, neat and well-maintained, often emphasizing their comfort and spaciousness. The cleanliness of the bedding also received frequent praise, along with the commendable hygiene levels in the entire property. Additionally, the motel has garnered appreciation for its convenient location near casino venues and Niagara Falls. The friendly and helpful staff consistently contributed to a positive experience for many guests. Several reviews mention that the service was extremely friendly and efficient, adding to the overall pleasant stay. However, some guests pointed out areas needing improvement. Concerns were raised about the lack of heating in winter, inconsistent cleaning standards in certain areas and occasional maintenance issues such as ineffective AC units. Several reviews also noted specific deficiencies, like dusty and dirty outside areas, small bathroom sinks and outdated facilities. Despite these concerns, the overall sentiment leans towards Ritz Inn being a clean and affordable option for travelers.

Staff

Guests at Ritz Inn Niagara have consistently praised the hotel staff for their exceptionally friendly and accommodating nature. The personnel at the front desk, including a notably helpful receptionist named Suman, have received multiple commendations for their courtesy and willingness to assist with various needs. Management, particularly a manager named Rick, has also been highlighted for their cheerful and helpful demeanor. Visitors have appreciated the superb customer service, describing the staff as attentive, responsive and always ready to help. Several guests mentioned the staff going out of their way to ensure comfort, including upgrading rooms and assisting with luggage. Overall, the hotel staff’s friendliness, politeness and dedication to ensuring a pleasant stay have been standout features, contributing positively to guest experiences. Despite some mentions of challenges faced by the new ownership, the hard work and positive attitude of the staff have been well acknowledged.

Wi-Fi

The Wi-Fi at Ritz Inn Niagara receives mixed but generally positive feedback from guests. Many visitors highlight the good or great Wi-Fi connection with some appreciating the availability of free Wi-Fi and referring to it as fast internet. However, there are some mentions of occasional instability with a few guests experiencing slow or practically non-existent Wi-Fi. Despite these inconsistencies, the overall sentiment suggests that most guests have a satisfactory experience with the hotel's internet service.

FAQ

No, Ritz Inn Niagara doesn't have any pool.

No, a spa isn't available at Ritz Inn Niagara.

No, Ritz Inn Niagara doesn't allow dogs.

Yes, parking facilities are available at Ritz Inn Niagara.

No, Ritz Inn Niagara doesn't have a gym.

Location

More Options