Howard Johnson by Wyndham Niagara Falls
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Summary of reviewsHoward Johnson by Wyndham Niagara Falls offers a commendable location, frequently praised for its convenience to key attractions like Niagara Falls, as well as proximity to essential amenities such as Tim Hortons, grocery stores and multiple restaurants. Guests find the location quiet and pleasant, making it a practical choice despite some mentioning it's slightly farther from the falls than expected. The convenience and savings on parking typically offset this minor inconvenience.
Breakfast at the hotel has mixed reviews; it is appreciated for being complimentary and includes features like do-it-yourself waffles with staff receiving praise for professionalism. However, the limited variety, lack of protein options, small breakfast station and occasional cleanliness concerns suggest room for improvement.
Rooms receive a variety of feedback. They are noted for being spacious, family-suitable and housing comfortable beds. The heart-shaped jacuzzi added a romantic touch for some guests. Yet, many reviews suggest the need for significant updates due to outdated decor, musty smells and inadequate amenities such as fridges or microwaves. Cleanliness and maintenance are inconsistently maintained across rooms.
Cleanliness within the hotel is highlighted both positively and negatively. Guests report clean linens and towels, but many express concerns about stained mattresses, dirty carpets and outdated bathrooms. Unpleasant odors and unkept surroundings also detract from guest experiences, underscoring a need for renovations and more consistent upkeep.
The staff at the hotel are frequently described as friendly, helpful and welcoming, which enhances the overall guest experience. Management and front desk personnel, particularly employees like Adrian and Hemi, are noted for exceptional customer service. However, there are occasional reports of unhelpful or rude interactions.
Free WiFi is available but receives mixed feedback. Some guests find it sufficient, while others report significant issues with connectivity and weak signals, especially in the rooms, calling for a more reliable internet connection.
The pool facilities, both heated and outdoor, receive positive remarks for their cleanliness, warmth and inviting ambiance, enhancing the guest experience. However, potential guests should check the availability as there have been instances where the pool was closed or required maintenance.
Parking at the hotel has ample space and convenient access, but the $10 per day fee, which is sometimes not clearly communicated, can be a point of frustration. The condition of the parking lot with potholes and safety concerns, also draws criticism.
Beds at the hotel are another mixed point with some guests finding them very comfortable, while others report issues with softness, unevenness and cleanliness, highlighting the need for upgrades and better maintenance.
Pet-friendliness is a noted advantage of the hotel with guests appreciating the ability to bring their dogs for a $20 daily fee. However, restrictions on breed and size, combined with noise complaints, suggest that the experience can vary.
In conclusion, Howard Johnson by Wyndham Niagara Falls offers several appealing features such as its location, friendly staff and enjoyable pool amenities. However, it also faces notable areas for improvement, particularly with room maintenance, cleanliness, breakfast variety, WiFi reliability and parking conditions.
Categories
Breakfast at the hotel has mixed reviews; it is appreciated for being complimentary and includes features like do-it-yourself waffles with staff receiving praise for professionalism. However, the limited variety, lack of protein options, small breakfast station and occasional cleanliness concerns suggest room for improvement.
Rooms receive a variety of feedback. They are noted for being spacious, family-suitable and housing comfortable beds. The heart-shaped jacuzzi added a romantic touch for some guests. Yet, many reviews suggest the need for significant updates due to outdated decor, musty smells and inadequate amenities such as fridges or microwaves. Cleanliness and maintenance are inconsistently maintained across rooms.
Cleanliness within the hotel is highlighted both positively and negatively. Guests report clean linens and towels, but many express concerns about stained mattresses, dirty carpets and outdated bathrooms. Unpleasant odors and unkept surroundings also detract from guest experiences, underscoring a need for renovations and more consistent upkeep.
The staff at the hotel are frequently described as friendly, helpful and welcoming, which enhances the overall guest experience. Management and front desk personnel, particularly employees like Adrian and Hemi, are noted for exceptional customer service. However, there are occasional reports of unhelpful or rude interactions.
Free WiFi is available but receives mixed feedback. Some guests find it sufficient, while others report significant issues with connectivity and weak signals, especially in the rooms, calling for a more reliable internet connection.
The pool facilities, both heated and outdoor, receive positive remarks for their cleanliness, warmth and inviting ambiance, enhancing the guest experience. However, potential guests should check the availability as there have been instances where the pool was closed or required maintenance.
Parking at the hotel has ample space and convenient access, but the $10 per day fee, which is sometimes not clearly communicated, can be a point of frustration. The condition of the parking lot with potholes and safety concerns, also draws criticism.
Beds at the hotel are another mixed point with some guests finding them very comfortable, while others report issues with softness, unevenness and cleanliness, highlighting the need for upgrades and better maintenance.
Pet-friendliness is a noted advantage of the hotel with guests appreciating the ability to bring their dogs for a $20 daily fee. However, restrictions on breed and size, combined with noise complaints, suggest that the experience can vary.
In conclusion, Howard Johnson by Wyndham Niagara Falls offers several appealing features such as its location, friendly staff and enjoyable pool amenities. However, it also faces notable areas for improvement, particularly with room maintenance, cleanliness, breakfast variety, WiFi reliability and parking conditions.
Dog Friendly Motel
This hotel welcomes two dogs up to 30 lbs for an additional fee per pet, per night. It provides a comfortable stay for guests traveling with small dogs, but cats are not allowed.
Motel with Outdoor Pool
Features an outdoor heated pool, providing a comfortable swimming option during the season.
Motel with Heated Pool
This hotel features a seasonal heated outdoor pool, available for use during warmer months.
Motel with Swimming Pool
Heated Pool Outdoor Pool
Guest Reviews
The Howard Johnson by Wyndham Niagara Falls boasts a commendable location that is frequently praised by guests. It is conveniently situated close to numerous key attractions, including the famous Niagara Falls with many reviews noting a short drive or bus ride to the falls.
Guests appreciated the proximity to essential amenities such as Tim Hortons, grocery stores and multiple restaurants. The accessibility of the hotel to main attractions and shopping areas in Niagara Falls is a significant advantage. Many found the location to be perfect for their needs, emphasizing its convenience and the quiet, pleasant surrounding area.
While a few reviews mentioned that the hotel is a bit farther from the falls than expected, this minor inconvenience is often offset by the cost savings and available parking. In summary, the location of the Howard Johnson by Wyndham Niagara Falls is well-received for its proximity to various attractions and amenities, making it a practical choice for visitors to the area.
The breakfast at Howard Johnson by Wyndham Niagara Falls offers a mix of impressions. On the plus side, it is appreciated for being complimentary, fresh and a good start to the day. Many guests enjoyed making their own waffles, which was highlighted as a fun feature. The breakfast staff received praise for being professional and ensuring guests had what they needed.
However, there are notable drawbacks that several guests mentioned. The breakfast choices are limited with many pointing out the lack of protein options like eggs or sausage and the absence of variety. The breakfast station itself is often described as small and sometimes inadequately stocked. Some guests noted dissatisfaction with the early end time, around 9 AM, despite a 10 AM advertised finish. Cleanliness and food quality issues, such as stale items and weak coffee, were also of concern.
Overall, while the breakfast provides enough to start the day, there is room for improvement in variety and quality to meet wider guest expectations.
The rooms at Howard Johnson by Wyndham Niagara Falls offer a mix of experiences for guests. Positively, many reviewers found the rooms to be spacious and suitable for families with comfortable beds and basic cleanliness often noted. The heart-shaped jacuzzi gained some appreciation and added a romantic touch to some stays. For those seeking value, the rooms were considered good for the price and the cleanliness, when present, met expectations.
However, numerous concerns were highlighted across multiple reviews. Many rooms were outdated and in need of significant renovation with guests frequently mentioning musty or smoky smells. The lack of basic amenities like fridges and microwaves and occasional maintenance issues such as broken items and poor water pressure were common complaints. Cleanliness was inconsistently maintained with some guests encountering unclean conditions, stains and even cockroaches.
Overall, while the hotel offers some comfortable and spacious accommodations, it is evident that updates and improved maintenance are needed to enhance the guest experience.
Howard Johnson by Wyndham Niagara Falls offers a mixed experience when it comes to beds with a range of reviews highlighting both the positives and negatives. On the positive side, many guests have found the beds to be very comfortable, using terms like "super comfortable," "perfect," and "comfy" to describe their sleep experience. Clean bedding and overall comfort were often noted with some guests recommending the hotel to others and describing the beds as "great."
However, there are also several negative comments. Some guests found the beds and mattresses to be too soft, uneven or outright broken. Issues such as soggy mattresses, uncomfortable and lumpy beds and even instances of beds with ants or stained bed sheets were mentioned. A recurring concern was the need for bed and mattress upgrades, as certain guests reported the beds being old, moldy-smelling and generally uncomfortable.
In conclusion, while there are positive reviews emphasizing bed comfort at Howard Johnson by Wyndham Niagara Falls, potential guests should be aware of recurring issues related to bed quality and cleanliness that may affect their stay.
Howard Johnson by Wyndham Niagara Falls has garnered mixed feedback regarding the cleanliness of its accommodations. While several guests have lauded the hotel for its clean rooms and comfortable, clean linens, a significant number of reviews highlighted areas requiring improvement. Positive notes mention clean towels and regular housekeeping services, which contribute to a welcoming environment. However, many guests were concerned about the state of various facilities, ranging from stained mattresses and old furnishings to dirty carpets and outdated bathrooms.
Specific issues such as rust, peeling paint, dusty interiors and unclean bathroom fixtures were frequently cited. Some areas of the hotel also seemed to exude unpleasant odors, including cigarette smoke and musty smells from old furniture. Outside, the general appearance didn't quite meet expectations with some guests noting unkept surroundings and the need for renovations. Despite these critiques, where maintenance is thorough, guests do find the rooms acceptable in terms of cleanliness, making it evident that the level of upkeep may vary throughout the property.
Overall, while there are positive mentions of cleanliness and comfort in many rooms, a consistent call for updates and better maintenance is evident among the reviews, suggesting that enhancements could greatly improve guest satisfaction.
Howard Johnson by Wyndham Niagara Falls receives mixed but largely positive feedback regarding its staff. The staff is frequently described as friendly, helpful and welcoming, enhancing the overall guest experience. Many guests highlighted the exceptional service provided by both management and front desk staff with several noting that check-in was particularly smooth and pleasant. Specific employees, such as Adrian and Hemi, were mentioned for their outstanding customer service and professional demeanor.
The hotel also benefits from efficient responses and prompt service from the staff, making guests feel accommodated and well-cared-for. Housekeeping staff, though sometimes receiving mixed reviews, were often noted for their friendliness and attentiveness.
However, there were occasional reports of negative interactions with some guests finding the staff rude or unhelpful. Issues like noise disturbance and a lack of accommodation for specific requests did detract from a few guests' experiences. Despite these isolated incidents, the general consensus points to a team that strives to be courteous and supportive, contributing to a largely positive atmosphere at the hotel.
The Howard Johnson by Wyndham Niagara Falls offers free WiFi, which has received mixed feedback from guests. While some reviews noted the WiFi as good or very good, many guests experienced issues. Common complaints include the WiFi not working at all, weak signals and poor reception. In some cases, the WiFi only worked in the lobby and not in the rooms. Words like "terrible", "awful," and "chalky" were used to describe the connectivity problems. Many guests expressed a desire for a stronger and more reliable internet connection, highlighting frequent disruptions and intermittent service. Overall, while the free WiFi is a convenient feature, its reliability may be inconsistent.
Visitors to Howard Johnson by Wyndham Niagara Falls have mixed experiences regarding the hotel's pool. While many enjoyed the pool, finding it quite warm and pleasant, others faced frustrations due to the pool being closed or out of service. There were instances where the pool lacked water or required cleaning and resurfacing. Some guests highlighted that the pool area was clean but noted activities like smoking and drinking on the deck, which might not suit everyone. Despite some operational issues, there are guests who appreciated the pool area, describing it as a good and nice place to relax. However, potential visitors should check the pool's availability before booking, especially during the spring season when it might still be closed or undergoing maintenance.
Guests who have stayed at Howard Johnson by Wyndham Niagara Falls have shared mixed feedback regarding the parking facilities at the hotel. Many reviews reveal that there is a $10 per day parking fee, which came as an unexpected cost for some guests. This fee was not clearly communicated to guests before their arrival, leading to some frustration.
On a positive note, guests appreciated the ample parking space available beside the entrance, which made access quite convenient. Despite the additional cost, many found the location of the hotel to be very convenient with reasonable room prices.
However, the parking lot's condition received criticism with reports of potholes and poorly maintained spaces. Safety concerns were also mentioned with some guests not feeling secure about the parking lot.
Overall, while the parking situation at Howard Johnson by Wyndham Niagara Falls offers plenty of space and an advantageous location, the extra fees and maintenance issues were points of contention for several guests.
The heated pool at Howard Johnson by Wyndham Niagara Falls has garnered positive feedback from guests, who frequently highlight its warmth and overall appeal. The heated pool is repeatedly mentioned as a notable feature with guests appreciating its consistent temperature and inviting ambiance. In addition to the pool, some rooms feature a hot tub, which guests find to be a delightful and charming addition to their stay. However, there have been occasional issues with the hot tub, such as maintenance problems, suggesting room for improvement in this area. Overall, the heated pool remains a standout amenity that enhances the guest experience at this hotel.
Howard Johnson by Wyndham Niagara Falls features a range of amenities that have garnered positive feedback from guests, particularly regarding its outdoor pool and spa facilities. Guests frequently praise the spa jacuzzi for being amazing and highlight the spa tub in the bathroom as a great addition to their stay. The heated pool is described as very nice, complementing the relaxing atmosphere created by the well-received spa bath. However, potential visitors should note to check the pool's availability, as there have been instances of it being closed. Overall, the spa and pool facilities enhance the guest experience, offering relaxing and enjoyable amenities.
The Howard Johnson by Wyndham Niagara Falls receives mixed reviews regarding its pet-friendly accommodations. A standout feature is the clear policy allowing dogs with a $20 daily supplement per pet. Guests appreciate the ability to bring their dogs, describing it as a significant asset to the hotel experience. The convenience of pet-friendly rooms is frequently highlighted as a positive aspect.
However, there are some reservations about the hotel's pet-friendly status. Some guests experienced issues such as restrictive breed and size policies, which may limit options for pet owners. Additionally, noise complaints about barking and whining dogs indicate that the experience can vary based on neighboring guests.
Overall, the hotel is lauded for its acceptance of pets, but potential visitors should be aware of existing restrictions and possible noise disturbances.
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Location
Guests appreciated the proximity to essential amenities such as Tim Hortons, grocery stores and multiple restaurants. The accessibility of the hotel to main attractions and shopping areas in Niagara Falls is a significant advantage. Many found the location to be perfect for their needs, emphasizing its convenience and the quiet, pleasant surrounding area.
While a few reviews mentioned that the hotel is a bit farther from the falls than expected, this minor inconvenience is often offset by the cost savings and available parking. In summary, the location of the Howard Johnson by Wyndham Niagara Falls is well-received for its proximity to various attractions and amenities, making it a practical choice for visitors to the area.
Breakfast
However, there are notable drawbacks that several guests mentioned. The breakfast choices are limited with many pointing out the lack of protein options like eggs or sausage and the absence of variety. The breakfast station itself is often described as small and sometimes inadequately stocked. Some guests noted dissatisfaction with the early end time, around 9 AM, despite a 10 AM advertised finish. Cleanliness and food quality issues, such as stale items and weak coffee, were also of concern.
Overall, while the breakfast provides enough to start the day, there is room for improvement in variety and quality to meet wider guest expectations.
Rooms
However, numerous concerns were highlighted across multiple reviews. Many rooms were outdated and in need of significant renovation with guests frequently mentioning musty or smoky smells. The lack of basic amenities like fridges and microwaves and occasional maintenance issues such as broken items and poor water pressure were common complaints. Cleanliness was inconsistently maintained with some guests encountering unclean conditions, stains and even cockroaches.
Overall, while the hotel offers some comfortable and spacious accommodations, it is evident that updates and improved maintenance are needed to enhance the guest experience.
Beds
However, there are also several negative comments. Some guests found the beds and mattresses to be too soft, uneven or outright broken. Issues such as soggy mattresses, uncomfortable and lumpy beds and even instances of beds with ants or stained bed sheets were mentioned. A recurring concern was the need for bed and mattress upgrades, as certain guests reported the beds being old, moldy-smelling and generally uncomfortable.
In conclusion, while there are positive reviews emphasizing bed comfort at Howard Johnson by Wyndham Niagara Falls, potential guests should be aware of recurring issues related to bed quality and cleanliness that may affect their stay.
Cleanliness
Specific issues such as rust, peeling paint, dusty interiors and unclean bathroom fixtures were frequently cited. Some areas of the hotel also seemed to exude unpleasant odors, including cigarette smoke and musty smells from old furniture. Outside, the general appearance didn't quite meet expectations with some guests noting unkept surroundings and the need for renovations. Despite these critiques, where maintenance is thorough, guests do find the rooms acceptable in terms of cleanliness, making it evident that the level of upkeep may vary throughout the property.
Overall, while there are positive mentions of cleanliness and comfort in many rooms, a consistent call for updates and better maintenance is evident among the reviews, suggesting that enhancements could greatly improve guest satisfaction.
Staff
The hotel also benefits from efficient responses and prompt service from the staff, making guests feel accommodated and well-cared-for. Housekeeping staff, though sometimes receiving mixed reviews, were often noted for their friendliness and attentiveness.
However, there were occasional reports of negative interactions with some guests finding the staff rude or unhelpful. Issues like noise disturbance and a lack of accommodation for specific requests did detract from a few guests' experiences. Despite these isolated incidents, the general consensus points to a team that strives to be courteous and supportive, contributing to a largely positive atmosphere at the hotel.
Wi-Fi
Pool
Parking
On a positive note, guests appreciated the ample parking space available beside the entrance, which made access quite convenient. Despite the additional cost, many found the location of the hotel to be very convenient with reasonable room prices.
However, the parking lot's condition received criticism with reports of potholes and poorly maintained spaces. Safety concerns were also mentioned with some guests not feeling secure about the parking lot.
Overall, while the parking situation at Howard Johnson by Wyndham Niagara Falls offers plenty of space and an advantageous location, the extra fees and maintenance issues were points of contention for several guests.
Heated Pool
Outdoor Pool
Dog Friendly
However, there are some reservations about the hotel's pet-friendly status. Some guests experienced issues such as restrictive breed and size policies, which may limit options for pet owners. Additionally, noise complaints about barking and whining dogs indicate that the experience can vary based on neighboring guests.
Overall, the hotel is lauded for its acceptance of pets, but potential visitors should be aware of existing restrictions and possible noise disturbances.
Yes, Howard Johnson by Wyndham Niagara Falls has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Howard Johnson by Wyndham Niagara Falls.
Yes, Howard Johnson by Wyndham Niagara Falls welcomes dogs.
No, parking facilities aren't available at Howard Johnson by Wyndham Niagara Falls.
No, Howard Johnson by Wyndham Niagara Falls doesn't have a gym.
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