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Summary of reviewsCountry Inn & Suites by Radisson, Niagara Falls, ON enjoys mostly positive reviews across various categories, making it a popular choice for travelers.
The hotel’s location is highly praised, offering easy walking access to key attractions like Clifton Hill, Casino Niagara and the iconic waterfalls, while maintaining a serene environment. The convenience of nearby restaurants, shops and entertainment options further adds to its appeal. Guests appreciate the ability to explore the city on foot, enhanced by friendly staff, good breakfast options and the overall cleanliness and spaciousness of the rooms.
Guests find the complimentary breakfast satisfactory with a variety of tasty options including waffles, pancakes and strong coffee. However, there are occasional mentions of the breakfast being basic and some areas needing improvement, especially regarding seating capacity and variety of fresh fruit and proteins.
The hotel's downstairs restaurant receives positive feedback, particularly from families, for its good food and variety. Although minor issues like a small dining area and certain greasy food items were noted, the surrounding nice restaurants offer plenty of dining options.
Rooms are frequently praised for their spaciousness and cleanliness. Amenities such as fridges, microwaves and jetted tubs contribute to a comfortable stay. However, some rooms are noted to be outdated with occasional issues related to noise insulation and minor cleanliness oversights.
Cleanliness across the property is generally commendable with many guests describing it as spotlessly clean. Despite a few inconsistencies in housekeeping services, the overall environment is well-maintained and inviting.
The staff at the hotel are highlighted for their enthusiastic and helpful nature. Guests consistently appreciate the friendly reception, professional demeanor and the attentive service extending across various departments. Delightful touches like welcome cookies enhance the overall experience.
Complimentary wifi is generally reliable and fast, though a few guests experience occasional connectivity issues. The gym is adequate for basic needs but could benefit from expanded equipment variety. The pool area, while enjoyable for its warmth and kid-friendliness, occasionally faces cleanliness and maintenance issues.
Although the parking area provides ample space and convenience, some guests express dissatisfaction with the additional fee and condition of the parking lot, which could benefit from better lighting and security measures.
Families find the hotel particularly accommodating with spacious rooms and family suites, making it ideal for family gatherings. Small children enjoy the breakfast and the kid-friendly atmosphere is well-appreciated. However, the hotel could enhance family features such as more seating and child-friendly amenities.
The beds are generally comfortable, contributing to good sleep quality. Cleanliness of the bedding is notable, though some guests find the beds on the firm side and certain mattresses needing an upgrade.
In sum, the Country Inn & Suites by Radisson, Niagara Falls, ON offers a comfortable and convenient stay with a balance of accessibility and tranquility, enhanced by friendly staff, clean rooms and family-friendly services. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
This hotel is noted for its proximity to both Niagara Falls Golf Club and Battlefield Golf Course, providing guests with convenient access to multiple prominent golf facilities.
Family Friendly Hotel
This hotel offers family-friendly accommodations and amenities. It provides a comfortable stay with complimentary cookies and big rooms.
Hotel near Nightlife Spots
Situated on Victoria Avenue, this hotel is close to Clifton Hill and its attractions. It offers convenient access to the area's nightlife and entertainment.
Hotel with Swimming Pool
This hotel offers both indoor and outdoor pools, along with complimentary breakfast. It is conveniently located near the falls and offers comfortable accommodations.
Indoor Pool
Business Hotel
As a Country Inn & Suites, this hotel likely provides standard business amenities such as meeting rooms and business services.
Hotel with Parking
This Country Inn & Suites provides parking and is appreciated for its amenities and service. It is a comfortable and reliable choice for visitors.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers accessible rooms. These rooms include features such as a cable TV, radio, ironing facilities, hair dryer, coffee/tea maker, microwave, and refrigerator. Facilities for disabled guests are available.
Hotel with Gym
This hotel provides fitness facilities for its guests.
3-Star Hotel
This hotel stands out for its consistently positive reviews and comprehensive amenities. Guests can enjoy a complimentary breakfast, an indoor pool, and comfortable rooms, making it a reliable choice.
Hotel with Indoor Pool
This hotel includes an indoor pool among its amenities, offering a swimming option for guests regardless of the weather.
Hotel for Honeymoon
Room Types
Queen Room with Two Queen BedsThis room features cable TV, an arm chair and a small seating area with tables and chairs.
Queen Room with Two Queen Beds - Disability AccessA cable TV and a radio feature in this accessible room.
One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed - Non-SmokingA cable TV and a radio are featured in this room.
King Suite with Spa BathA cable TV and a radio feature in this room. A spa bath is included.
Studio Suite with King Bed and Sofa Bed - Non-SmokingA cable TV and a radio feature in this room.
King Suite with Sofa Bed - Non SmokingThe suite offers a tea and coffee maker.
Guest Reviews
8.1
Very Good
Location
Country Inn & Suites by Radisson in Niagara Falls, ON, enjoys an enviable location that consistently garners positive remarks from its guests. The hotel is strategically situated within walking distance to many key attractions including Clifton Hill, Casino Niagara and the iconic waterfalls, offering visitors the ease of exploring without needing a car. Being close to the central attractions while maintaining a peaceful environment adds to its allure, as guests appreciate the balance between proximity to activities and a quiet ambiance.
The immediate area is filled with restaurants, shops and entertainment options, making it convenient for both dining and shopping. Guests have highlighted how the hotel's location allows them to park their cars and explore the city on foot, underscoring the accessibility of the major sites. The welcoming and friendly staff, good breakfast options and the overall cleanliness and spaciousness of the rooms further enhance the experience.
Overall, the Country Inn & Suites by Radisson provides a convenient and central base from which to enjoy the sights and sounds of Niagara Falls, making it a preferred choice for travelers seeking comfort and accessibility.
Breakfast
Guests at the Country Inn & Suites by Radisson, Niagara Falls, ON have mixed opinions about the hotel's complimentary breakfast. On the positive side, many appreciated the breakfast being included in the stay, describing it as good, tasty and varied with plenty of options to get the day started. Items like waffles, pancakes, fruit, yogurt, eggs, sausages and strong coffee were commonly mentioned highlights. Some visitors also enjoyed the convenience of making their own waffles and the availability of savory and sweet options.
However, several guests felt that the breakfast could use improvement. Comments included descriptions such as very basic, standard and lacking in variety. Some pointed out that the selection was limited, especially in fresh fruit and proteins and that the food was sometimes cold or served with disposable cutlery and plates, which was not well-received. The breakfast area was occasionally criticized for being overcrowded and having too few seats, which detracted from the dining experience.
Overall, while the complimentary breakfast offered a solid start to the day for many, it seems that enhancing the variety and quality of the offerings, along with improving the seating capacity, could significantly elevate guest satisfaction.
Dinner
The Country Inn & Suites by Radisson in Niagara Falls, ON, offers a satisfying dining experience, particularly appreciated by families. Guests commend the downstairs restaurant, highlighting the great food and good choices suitable for all ages. The property is also conveniently surrounded by numerous nice restaurants, offering various dining options. However, some noted minor issues such as a small dinner area and specific food items like greasy sausages. Overall, it's a promising spot for families looking for a pleasant and convenient dining experience during their stay.
Rooms
The rooms at Country Inn & Suites by Radisson in Niagara Falls, ON are frequently praised for their spaciousness and cleanliness. Many guests highlight the large size of the rooms, which comfortably accommodate families and provide enough space for luggage. The rooms are described as very clean, comfortable and functional, contributing to an overall enjoyable stay. Amenities such as fridges, microwaves and jetted tubs in some rooms add to the convenience and comfort.
However, a number of reviews also indicate areas for improvement. Some rooms are noted to be outdated with dated decor and old furniture and there are occasional mentions of cleanliness issues, such as dust or missed spots during cleaning. Noise insulation could be better, as some guests reported disturbances from neighboring rooms. Despite these few drawbacks, the majority of reviews appreciate the good condition and comfort of the rooms, making it a suitable choice for those visiting Niagara Falls.
Beds
The beds at Country Inn & Suites by Radisson, Niagara Falls, ON, receive generally favorable feedback from guests. Many reviewers consistently describe the beds as comfortable and highlight the good sleep quality they experienced. The large, queen-size and king beds come with cozy pillows, which some guests specifically appreciated. Several reviews also note that the rooms and bedding are clean, adding to the overall comfort.
However, opinions vary as some guests found the beds to be on the firm side with certain mattresses deemed hard or in need of an upgrade. Pillows sometimes were too small or uncomfortable for some visitors. A few reviews mention outdated or lumpy mattresses and instances where the bed sheets did not fit properly. Sofa beds tend to be less comfortable, according to several comments.
Overall, while a majority of guests confirm the comfort and quality of the beds, a notable number cite inconsistencies and potential areas for improvement regarding the firmness and condition of the mattresses and pillows.
Cleanliness
Country Inn & Suites by Radisson in Niagara Falls, ON generally impresses guests with its high standards of cleanliness. Most reviews highlight the clean and well-maintained rooms, which are often described as spacious and comfortable. The term "spotlessly clean" is frequently used to describe the overall condition of the hotel, emphasizing the meticulous upkeep of the property.
The public spaces and facilities are equally well-maintained, aligning with the positive remarks about the property's cleanliness. Guests often note that the rooms are not only clean but also modern and inviting, adding to the overall comfort of their stay.
However, there are some inconsistencies in the housekeeping services with a few guests mentioning occasions when their rooms were not cleaned daily or certain areas like carpets and coffee machines were neglected. Despite these isolated incidents, the majority of the feedback underscores a positive experience, reflecting a tidy and pleasant environment throughout the hotel.
In summary, most guests are pleased with the cleanliness and upkeep of Country Inn & Suites by Radisson in Niagara Falls, making it a reliable choice for a comfortable and tidy stay.
Staff
Nestled in the heart of Niagara Falls, the 'Country Inn & Suites by Radisson' is highly praised for its exceptional staff. Guests frequently highlight the welcoming and friendly nature of the team. From the moment of arrival, the reception staff delivers great hospitality, often described as polite, professional and accommodating. Many guests appreciate the enthusiastic and cheerful demeanor of the front desk personnel, who are always ready to assist with a smile.
Furthermore, the hotel staff across various departments exhibit a consistent level of warmth and attentiveness with housekeeping and room service also receiving commendations for their excellent service. The breakfast team, in particular, stands out for their pleasant and helpful interactions. Some guests even mention delightful touches like welcome cookies, enhancing the sense of a warm and thoughtful reception.
Overall, guests frequently note the consistent friendliness and helpfulness of the staff, making their stay more enjoyable and hassle-free. Whether it’s allowing a late check-out or offering assistance with local tips, the accommodating nature of the staff ensures a positive and memorable experience for visitors.
Wi-Fi
At the Country Inn & Suites by Radisson in Niagara Falls, ON, the overall sentiment towards the wifi service is generally positive. Many guests appreciated the complimentary and reliable wifi, describing it as good, decent and strong. Numerous reviewers noted the fast and high-speed internet, making it convenient for their needs. The wifi worked well for most, providing a good signal throughout their stay.
However, there were some mixed reviews with a few guests highlighting occasional issues such as sporadic connections, slow speeds or difficulty connecting. In some cases, the wifi signal was not very strong or even intermittent and a couple of guests mentioned struggles with connectivity in their rooms. Despite these instances, the prevailing opinion reflects satisfaction with the complimentary and reliable wifi available at this hotel.
Gym
The gym at the Country Inn & Suites by Radisson in Niagara Falls, ON has received mixed feedback from guests. On the positive side, the gym area is noted for being clean and easily accessible with some guests describing the overall experience as effortless. Despite its small size, it contains basic machines which some users found adequate for a workout. However, the fitness center does have room for improvement. Several reviews pointed out the limited equipment with a particular lack of free weights and mats and one of the treadmills was reported as not working. Additionally, a few guests mentioned that the gym could benefit from more variety in its offerings. Overall, while the gym serves its purpose for basic fitness needs, it could enhance its appeal by expanding its range of equipment.
Pool
The pool at the Country Inn & Suites by Radisson, Niagara Falls, ON receives mixed feedback from guests. Many appreciated the nice, warm and clean environment, describing the pool as a good-sized, heated facility that kids particularly enjoyed. The convenient pool hours and the availability of towels were additional positives noted by guests.
However, some guests pointed out that the pool occasionally had cleanliness issues with reports of the water appearing dirty, cloudy or gritty, along with a noticeable chlorine smell. The temperature of the pool water was another subject of contention with several reviews mentioning it as too cold, especially unsuitable for toddlers. A few visitors also noted that the pool area had a strange odor and suggested that the pool could benefit from an update.
Despite its flaws, the pool area generally offered a pleasant and enjoyable experience, serving as a great place for children and families to relax and have fun.
Parking
The parking at Country Inn & Suites by Radisson, Niagara Falls, ON has garnered mixed reviews from guests. One of the frequent positive points mentioned is the availability of plenty of parking spaces with many appreciating the spaciousness and convenience of onsite parking. Some guests found the $15 per day parking fee to be reasonable and affordable with noteworthy mentions highlighting that it was worth the cost due to the large, easily accessible parking lot.
However, there were several critiques about the parking situation. A significant number of guests expressed dissatisfaction with having to pay extra for parking, considering it should have been included in the room rate given the ample property available. The fee, perceived by some as high, ranged from $15 to $20 per day with a few guests describing it as very expensive. There were also comments about the parking lot's condition, noting it could benefit from better lighting and paving, while some mentioned concerns about security due to incidents of car break-ins and the parking lot being open at night.
Overall, although the parking fee is an additional expense, it offers convenience and ample space, making it suitable for many guests despite the mixed reviews on its cost and condition.
Family
The 'Country Inn & Suites by Radisson, Niagara Falls, ON' stands out as a superb choice for families seeking a comfortable and accommodating stay. This hotel has been highly recommended for its family-friendly environment, making it ideal for exploring Niagara Falls with kids. The ample rooms and family suites offer plenty of space, ensuring a comfortable experience whether guests are traveling with small children or larger families.
Families can appreciate the value offered with affordable and spacious accommodations, including kitchenette facilities that can be very convenient. The hotel has been recognized as particularly good for family gatherings and vacations with clean and comfortable rooms contributing to an enjoyable stay. Small children often enjoy the breakfast, emphasizing the kid-friendly atmosphere.
However, the reviews also highlighted a few areas for improvement. Some mentioned the lack of seating for families and the absence of a locker room by the pool. Additionally, there were comments about the need for more child-friendly features, such as high chairs in the dining room and enhanced amenities for families traveling with young toddlers.
Despite these minor points, families will likely find the overall experience at Country Inn & Suites by Radisson, Niagara Falls, ON to be positive with many praising the hotel's preparedness to entertain families and the spacious, clean rooms perfect for family trips.
3 Star
The Country Inn & Suites by Radisson in Niagara Falls offers moderate three-star accommodations with a few advantages and some limitations. As a three-star hotel, it provides a fair value for money, particularly for short stays of 2-3 nights. The hotel’s location is one of its strongest points, being described as perfect and close to the city center, making it convenient for travelers.
In terms of facilities, it offers an EV Level 2 charging station, which can be a substantial benefit for guests with electric vehicles. The hotel provides standard three-star amenities, including a decent service and a hot breakfast, although the breakfast is basic.
However, guests noted a few drawbacks typical of a three-star establishment. There is no restaurant service apart from breakfast and the amenities are relatively basic. Some areas of the hotel, such as the showers and drapes, could use updating, though the overall condition of the hotel did not seem worn-out.
Despite some guests feeling the price could be a bit high for the offered quality, the consensus suggests it meets the expected standards of a three-star rating and offers a solid choice for travelers seeking moderate accommodations in a prime location.
Business
Country Inn & Suites by Radisson, Niagara Falls, ON, offers pleasant and friendly staff, making it a welcoming environment for business travelers. The hotel features nice facilities and spacious, bright rooms equipped with work desks, providing a suitable workspace for professionals. Convenient parking is available for employees, enhancing the ease of access.
Although the pool area is small and some rooms lack a microwave, the overall experience is deemed good value. The hotel offers business services and a large conference room, making it a practical choice for business trips. Its location is advantageous for accessing the business center, adding to its appeal as a business-friendly hotel. However, there is not much mentioned specifically about business amenities in the available reviews.
Accessible
The Country Inn & Suites by Radisson in Niagara Falls, ON, offers accessible rooms and parking and guests have noted the hotel's convenient location. It is easily accessible, making it straightforward for visitors to get around and enjoy nearby attractions, including the falls. While there are accessible facilities and the hotel is situated close to everything, some reviews indicate that more accessibility options could be offered and there was a mention of no handicapped room availability at times. Despite these points, the general feedback highlights the hotel's accessible features and its strategic, easily reachable location.
Indoor Pool
The indoor pool at Country Inn & Suites by Radisson, Niagara Falls, ON generally receives favorable mention from guests. The pool is noted for being warm, heated and at a good temperature, making it a delightful and relaxing feature. Children seem to particularly enjoy it. The size of the pool is appropriate and the water quality is reported as good, although a few mentions of it being occasionally cloudy and dirty were noted. The pool area is clean and tidy, although there are remarks about the lack of sufficient seating and towels not always being available. Overall, the pool experience is mostly positive and contributes to an enjoyable stay.
Yes, Country Inn & Suites by Radisson, Niagara Falls, ON has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Niagara Falls, ON.
No, Country Inn & Suites by Radisson, Niagara Falls, ON doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Niagara Falls, ON.
Yes, Country Inn & Suites by Radisson, Niagara Falls, ON has a gym.