Comfort Inn Newport News - Hampton I-64
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Comfort Inn Newport News - Hampton I-64 generally receives high praise for its location, which is convenient to shopping centers, restaurants and major routes like Fort Eustis and the interstate. Guests find the hotel's proximity to these amenities, along with the free parking, highly beneficial for both business and leisure travel.
Breakfast at the hotel is positively received with guests appreciating the variety, quality and friendly service. While there are minor suggestions for improvement, such as increased fruit options, overall, the breakfast significantly enhances the guest experience.
Rooms receive mixed reviews; many guests commend the comfort of the beds, spaciousness and modern amenities, noting the clean and well-maintained showers. However, feedback also points to the need for better room maintenance and addressing issues like bright external lights and occasional cleanliness oversights.
Cleanliness of the hotel is largely favorable with numerous mentions of clean and spacious rooms. The property itself is often described as comfortable and modern, although a few guests cite specific areas where cleanliness could be improved.
The staff stands out for their exceptional friendliness, professionalism and helpfulness. Guests consistently highlight positive interactions and excellent customer service, which greatly contribute to the overall pleasant experience at the hotel.
The pool receives mixed feedback. While many guests appreciate it as a good feature and note it being clean and well-maintained, others point out instances where maintenance fell short.
Comfortable beds are frequently mentioned as a highlight of the stay. Despite some comments on firmness and bed size, most guests find the beds conducive to a restful stay, underscoring them as a significant positive aspect of the hotel's offerings.
Overall, Comfort Inn Newport News - Hampton I-64 delivers a comfortable and convenient stay with high marks for staff service, location and amenities, despite minor areas for improvement.
Categories
Breakfast at the hotel is positively received with guests appreciating the variety, quality and friendly service. While there are minor suggestions for improvement, such as increased fruit options, overall, the breakfast significantly enhances the guest experience.
Rooms receive mixed reviews; many guests commend the comfort of the beds, spaciousness and modern amenities, noting the clean and well-maintained showers. However, feedback also points to the need for better room maintenance and addressing issues like bright external lights and occasional cleanliness oversights.
Cleanliness of the hotel is largely favorable with numerous mentions of clean and spacious rooms. The property itself is often described as comfortable and modern, although a few guests cite specific areas where cleanliness could be improved.
The staff stands out for their exceptional friendliness, professionalism and helpfulness. Guests consistently highlight positive interactions and excellent customer service, which greatly contribute to the overall pleasant experience at the hotel.
The pool receives mixed feedback. While many guests appreciate it as a good feature and note it being clean and well-maintained, others point out instances where maintenance fell short.
Comfortable beds are frequently mentioned as a highlight of the stay. Despite some comments on firmness and bed size, most guests find the beds conducive to a restful stay, underscoring them as a significant positive aspect of the hotel's offerings.
Overall, Comfort Inn Newport News - Hampton I-64 delivers a comfortable and convenient stay with high marks for staff service, location and amenities, despite minor areas for improvement.
Hotel with Parking
Guests benefit from complimentary self-parking at this hotel. Extended parking is also available, offering flexibility for travelers needing to leave their vehicle longer.
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The location of Comfort Inn Newport News - Hampton I-64 receives consistently high praise from guests. Situated conveniently next to a mall, the hotel offers easy access to shopping centers and a variety of restaurants. The proximity to Fort Eustis and a lovely nearby town just 4 miles away makes it an ideal base for both leisure and business travelers. Guests appreciate its central location for all their needs with many highlighting the ease of getting on and off the interstate. Additionally, the hotel provides free parking, adding to its convenience. Whether staying for business or pleasure, visitors find the area clean, convenient and well-suited to their travel activities.
The breakfast experience at Comfort Inn Newport News - Hampton I-64 garners generally positive feedback from guests. They appreciate the variety and quality of options offered, noting the breakfast as great, delightful, tasty and filling. The friendly and excellent breakfast staff, especially the one who diligently restocks items, is frequently praised.
Guests find the location convenient, being close to shopping malls and various restaurants, making breakfast a pleasant start to their day of exploration. Many find the breakfast better than expected and enjoy the availability of items like hot scrambled eggs, sausage, cereal, toast, yogurt and muffins. However, some reviews mention areas for improvement, such as limited fruit options, running out of items early and a desire for more meat variety. Despite a few criticisms, the breakfast generally contributes positively to the guest experience at this hotel.
The Comfort Inn Newport News - Hampton I-64 received mixed reviews regarding its rooms, but there were some consistent positives noted by guests. Many highlighted the comfort of the beds with several descriptions of the rooms as clean and comfortable. Some guests appreciated the spaciousness of both the rooms and bathrooms, along with modern showers. The location of the hotel was also well-regarded, adding to the overall convenience of the stay.
Breakfast at the hotel received praise, described as delicious and appealing, even by those who didn't have the chance to try it. The pool was noted as a good feature, making it an enjoyable aspect for some guests.
However, there were several points of criticism. Issues such as bright lights from the pool or parking lot intruding into the rooms were mentioned. Some guests felt that the rooms needed better maintenance, pointing out minor updates required and cleanliness concerns, such as stale smells, dampness and mildew. The size of some rooms and bathrooms was also pointed out as being rather small.
Overall, while the hotel offers comfort and convenience with some modern updates, it may benefit from addressing the various maintenance and lighting issues highlighted by guests.
Guests at Comfort Inn Newport News - Hampton I-64 frequently comment on the comfort of the beds. Many highlight the beds as being very comfortable, contributing to a pleasant stay. The beds and rooms are noted for their cleanliness with some guests also appreciating the excellent breakfast. A few remarks mention that the bed and pillows are super comfortable, enhancing the overall comfort of the room.
However, not all feedback is positive; some guests found the mattresses too firm or hard, which impacted their sleep quality. Additionally, a concern was raised about the size of the beds with some noting they are full size rather than queen and a few comments mentioned stained mattress covers. Despite these issues, the consensus is that the comfortable beds are a key feature of the hotel.
The Comfort Inn Newport News - Hampton I-64 generally receives favorable remarks for its cleanliness. Many guests appreciated the very clean and spacious rooms and noted that the bathrooms were modern with clean showers. The property itself is often described as clean and comfortable. Positive highlights include the well-kept façade, including the elevator display and the coffee and espresso makers.
However, not all feedback regarding cleanliness is unanimously positive. Some guests experienced issues such as dirty ice cube buckets, musty smells and occasional oversights like long hairs on the bathroom floor and dried-up rice on the sheets. Specific complaints include rooms not being cleaned properly and dated, unappealing carpets.
Overall, while the hotel mostly delivers on cleanliness with friendly staff and comfortable accommodations, there were a few isolated instances where cleanliness standards fell short.
The staff at Comfort Inn Newport News - Hampton I-64 consistently receive high praise for their exceptional friendliness, professionalism and helpfulness. Guests frequently describe the team as welcoming and courteous with several specific mentions of individuals going above and beyond to provide excellent service. While there are occasional mentions of less-than-perfect experiences, they are often followed by positive resolutions, indicating a strong commitment to customer satisfaction. The staff's ability to be accommodating, provide good customer service and offer local recommendations stands out as a highlight for many visitors. Overall, the consistently positive interactions with the staff contribute significantly to a pleasant stay at this hotel.
The pool at Comfort Inn Newport News - Hampton I-64 receives mixed reviews. Many guests appreciated the pool, describing it as good, nice and excellent, which implies a generally positive experience when it is open and well-maintained. Cleanliness of the pool and the laundry facility is also highlighted as a positive aspect. However, there are criticisms regarding the pool's maintenance with a few guests mentioning it wasn't clean or properly maintained, preventing them from swimming. Some guests also felt the pool could be colder and suggested reconsidering the opening times. Despite these issues, having the pool available is seen as a great feature by several reviewers.
Location Show Map
Location
Breakfast
Guests find the location convenient, being close to shopping malls and various restaurants, making breakfast a pleasant start to their day of exploration. Many find the breakfast better than expected and enjoy the availability of items like hot scrambled eggs, sausage, cereal, toast, yogurt and muffins. However, some reviews mention areas for improvement, such as limited fruit options, running out of items early and a desire for more meat variety. Despite a few criticisms, the breakfast generally contributes positively to the guest experience at this hotel.
Rooms
Breakfast at the hotel received praise, described as delicious and appealing, even by those who didn't have the chance to try it. The pool was noted as a good feature, making it an enjoyable aspect for some guests.
However, there were several points of criticism. Issues such as bright lights from the pool or parking lot intruding into the rooms were mentioned. Some guests felt that the rooms needed better maintenance, pointing out minor updates required and cleanliness concerns, such as stale smells, dampness and mildew. The size of some rooms and bathrooms was also pointed out as being rather small.
Overall, while the hotel offers comfort and convenience with some modern updates, it may benefit from addressing the various maintenance and lighting issues highlighted by guests.
Beds
However, not all feedback is positive; some guests found the mattresses too firm or hard, which impacted their sleep quality. Additionally, a concern was raised about the size of the beds with some noting they are full size rather than queen and a few comments mentioned stained mattress covers. Despite these issues, the consensus is that the comfortable beds are a key feature of the hotel.
Cleanliness
However, not all feedback regarding cleanliness is unanimously positive. Some guests experienced issues such as dirty ice cube buckets, musty smells and occasional oversights like long hairs on the bathroom floor and dried-up rice on the sheets. Specific complaints include rooms not being cleaned properly and dated, unappealing carpets.
Overall, while the hotel mostly delivers on cleanliness with friendly staff and comfortable accommodations, there were a few isolated instances where cleanliness standards fell short.
Staff
Pool
Yes, Comfort Inn Newport News - Hampton I-64 has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Comfort Inn Newport News - Hampton I-64.
No, Comfort Inn Newport News - Hampton I-64 doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Newport News - Hampton I-64.
Yes, Comfort Inn Newport News - Hampton I-64 has a gym.
Location Show Map
More Options
