Cardiff Executive Apartments
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Summary of reviewsCardiff Executive Apartments offers guests a highly convenient location with easy access to shops, restaurants, grocery stores and local entertainment options. Its central placement makes it an ideal choice for those visiting for work, family or leisure activities. The accommodations are spacious and particularly suitable for families and groups, boasting multiple bathrooms, full kitchens and comfortable beds, contributing to a homely and relaxing environment. Guests appreciate the ease of access and efficient check-in processes facilitated by friendly staff and door codes, adding to the overall positive experience.
The apartments are noted for their general cleanliness and presentability, receiving praise for being modern, family-friendly and well-equipped. However, some guests have reported issues with inconsistent housekeeping standards, highlighting the need for deeper and more frequent cleaning. While the housekeeping team often receives high praise for their service, there are instances where cleanliness issues persisted, detracting from an otherwise satisfactory stay.
Staff interactions are generally positive with many guests commending the team for their friendliness and willingness to accommodate special requests, such as upgrades. Nonetheless, notable instances of poor communication and unprofessional behavior have been reported, pointing to a need for better consistency in customer service.
Free secure parking with private spaces and lock-up garages is available, although better suited for smaller vehicles. Larger cars and SUVs may find the spaces tight and challenging to navigate. The availability of extra amenities, like free wifi, is appreciated, although the internet service's limitations and occasional connectivity issues could use improvement.
Overall, Cardiff Executive Apartments provide good value for money through their strategic location, spacious and comfortable accommodations and thoughtful amenities, despite occasional shortcomings in cleanliness and customer service.
Categories
The apartments are noted for their general cleanliness and presentability, receiving praise for being modern, family-friendly and well-equipped. However, some guests have reported issues with inconsistent housekeeping standards, highlighting the need for deeper and more frequent cleaning. While the housekeeping team often receives high praise for their service, there are instances where cleanliness issues persisted, detracting from an otherwise satisfactory stay.
Staff interactions are generally positive with many guests commending the team for their friendliness and willingness to accommodate special requests, such as upgrades. Nonetheless, notable instances of poor communication and unprofessional behavior have been reported, pointing to a need for better consistency in customer service.
Free secure parking with private spaces and lock-up garages is available, although better suited for smaller vehicles. Larger cars and SUVs may find the spaces tight and challenging to navigate. The availability of extra amenities, like free wifi, is appreciated, although the internet service's limitations and occasional connectivity issues could use improvement.
Overall, Cardiff Executive Apartments provide good value for money through their strategic location, spacious and comfortable accommodations and thoughtful amenities, despite occasional shortcomings in cleanliness and customer service.
Aparthotel with Parking
Small Aparthotel
4-Star Aparthotel
Guest Reviews
Cardiff Executive Apartments stand out prominently for their exceptional location, making them a convenient choice for visitors. The property is centrally located, providing easy access to a variety of shops, grocery stores, restaurants and even the local civic theatre. Guests frequently mention the proximity to their destinations, whether it be work, visiting family in Cardiff or attending events at nearby clubs and facilities.
The apartments offer ample space with a layout that ensures a comfortable stay. The secure lock-up garage and private parking add an extra layer of convenience for those traveling by car. Guests appreciate the clean and spacious environment of the apartments, which include amenities like comfortable beds, kitchens and even bathtubs for younger visitors to enjoy.
Ease of access and efficient check-in processes are notable highlights with many reviewers appreciating the smooth experience facilitated through door codes and friendly staff. Overall, the Cardiff Executive Apartments provide good value for money with their strategic location, spacious accommodations and thoughtful amenities.
Cardiff Executive Apartments are frequently praised for their spacious, well-laid-out accommodations that offer a comfortable stay. Families and groups find the large townhouses especially appealing due to the ample space and multiple bathrooms. The beds are commonly described as very comfortable, enhancing the overall experience. Additionally, guests appreciate the modern amenities, including full kitchens, large TVs and well-appointed interiors.
The apartments are noted for their clean and attractive appearance, contributing to a pleasant stay. The convenient location close to malls and shops is often highlighted as one of the property's advantages, making it easy for guests to explore the area. Many reviewers find the apartments to be good value for money and express a willingness to return for future stays.
However, a few comments indicate that some units might need updating and improved cleanliness. Despite these occasional criticisms, the overall sentiment remains positive, emphasizing the spacious, comfortable and family-friendly nature of the accommodations.
Cardiff Executive Apartments receive high marks for their comfortable and spacious accommodations, particularly the beds, which many guests found to be super comfy with extra blankets available if needed. The bedrooms, described as spacious and clean, featured new and very comfortable beds that contributed to a homely and relaxing environment. The living areas also provided ample space for families to unwind together. Guests appreciated the quality of the bed and pillows, noting that the pillows were notably fluffy and of big size, enhancing the overall comfort. Some reviews mentioned the convenience of having all necessary amenities, including a self-contained kitchen. However, there were a few instances where guests experienced issues with beds made from two singles pushed together, resulting in discomfort due to a sunken middle. Despite a couple of negative comments about bed cleanliness and comfort, the overall sentiment reflected a positive experience with the beds at Cardiff Executive Apartments, contributing significantly to a comfortable stay.
Cardiff Executive Apartments has received mixed feedback regarding its cleanliness with a significant number of positive remarks highlighting its presentability and overall tidiness. Many guests have applauded the apartments for being family-friendly, affordable and well-appointed, noting that the rooms and beds were clean and comfortable. Some reviews mention that despite minor flaws, the facilities were generally satisfactory, receiving praise for being clean, spacious, modern and well-equipped for short stays.
However, several other reviewers have reported issues with cleanliness, pointing out sticky floors, dirty handprints and residual dirt from previous guests. There were frequent mentions of floors not being properly vacuumed or cleaned, leading to discomfort. Specific complaints included dirty bathrooms and showers, unclean bed sheets and leftover trash, indicating a need for deeper cleaning and more consistent maintenance.
In summary, while Cardiff Executive Apartments receives commendations for its clean and comfortable accommodations from some guests, there is a noticeable need for improved housekeeping standards to address the recurring issues regarding cleanliness reported by other visitors.
Cardiff Executive Apartments has received mixed feedback when it comes to staff interactions with many guests highlighting positive experiences. The staff were frequently described as friendly and accommodating. Guests appreciated the team’s responsiveness and their willingness to go the extra mile, such as upgrading guests to new apartments and making customers feel welcome upon arrival. The housekeeping team received high praise for their exceptional service with cleaners often cited as amazing and very helpful in ensuring a comfortable stay.
On several occasions, staff were noted for their prompt communication, promptly addressing cleanliness issues and being proactive in resolving booking concerns. One guest mentioned that the receptionist at Jesmond was particularly helpful in providing an alternative clean apartment.
However, not all reviews were glowing. Some guests reported negative experiences, highlighting issues with poor communication and instances of rude and aggressive behavior. There were mentions of confusion caused by multiple staff members calling to confirm bookings and at times, customer service was noted as considerably lacking.
In summary, while the Cardiff Executive Apartments staff received commendation for their friendly demeanor and helpfulness, there were also notable instances of poor communication and unprofessional behavior that detracted from some guests’ experiences.
The wifi at Cardiff Executive Apartments tends to be a mixed experience for guests. While some have noted the wifi connection as good, others have mentioned difficulties, such as the internet being limited or intermittent service that affects TV connectivity. The free wifi provided is limited to 1GB per day with additional internet access available for purchase, which some find expensive. Overall, the wifi service could benefit from improvements to meet guest expectations more consistently.
The parking situation at Cardiff Executive Apartments generally provides free and secure options with the added benefit of private parking spaces and lock-up garages. Guests often appreciate the availability of parking close to various amenities like grocery stores. Despite these positives, the parking facility seems more suitable for smaller vehicles with many reviews noting that larger cars, SUVs and 4WDs find the spaces quite tight and sometimes challenging to navigate. A few guests reported difficulties such as garages being filled with furniture or needing to be accessed from the inside due to malfunctioning codes. Others mentioned that parking could become a bit of a "free-for-all," with tight spaces and occasional obstructions in the driveway. Overall, while the parking is valuable for smaller vehicles, those with larger cars might find it less convenient.
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Location
The apartments offer ample space with a layout that ensures a comfortable stay. The secure lock-up garage and private parking add an extra layer of convenience for those traveling by car. Guests appreciate the clean and spacious environment of the apartments, which include amenities like comfortable beds, kitchens and even bathtubs for younger visitors to enjoy.
Ease of access and efficient check-in processes are notable highlights with many reviewers appreciating the smooth experience facilitated through door codes and friendly staff. Overall, the Cardiff Executive Apartments provide good value for money with their strategic location, spacious accommodations and thoughtful amenities.
Rooms
The apartments are noted for their clean and attractive appearance, contributing to a pleasant stay. The convenient location close to malls and shops is often highlighted as one of the property's advantages, making it easy for guests to explore the area. Many reviewers find the apartments to be good value for money and express a willingness to return for future stays.
However, a few comments indicate that some units might need updating and improved cleanliness. Despite these occasional criticisms, the overall sentiment remains positive, emphasizing the spacious, comfortable and family-friendly nature of the accommodations.
Beds
Cleanliness
However, several other reviewers have reported issues with cleanliness, pointing out sticky floors, dirty handprints and residual dirt from previous guests. There were frequent mentions of floors not being properly vacuumed or cleaned, leading to discomfort. Specific complaints included dirty bathrooms and showers, unclean bed sheets and leftover trash, indicating a need for deeper cleaning and more consistent maintenance.
In summary, while Cardiff Executive Apartments receives commendations for its clean and comfortable accommodations from some guests, there is a noticeable need for improved housekeeping standards to address the recurring issues regarding cleanliness reported by other visitors.
Staff
On several occasions, staff were noted for their prompt communication, promptly addressing cleanliness issues and being proactive in resolving booking concerns. One guest mentioned that the receptionist at Jesmond was particularly helpful in providing an alternative clean apartment.
However, not all reviews were glowing. Some guests reported negative experiences, highlighting issues with poor communication and instances of rude and aggressive behavior. There were mentions of confusion caused by multiple staff members calling to confirm bookings and at times, customer service was noted as considerably lacking.
In summary, while the Cardiff Executive Apartments staff received commendation for their friendly demeanor and helpfulness, there were also notable instances of poor communication and unprofessional behavior that detracted from some guests’ experiences.
Wi-Fi
Parking
No, Cardiff Executive Apartments doesn't have any pool.
No, a spa isn't available at Cardiff Executive Apartments.
No, Cardiff Executive Apartments doesn't allow dogs.
Yes, parking facilities are available at Cardiff Executive Apartments.
No, Cardiff Executive Apartments doesn't have a gym.
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