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Summary of reviewsVillage Hotel Newcastle is praised for its convenient location, offering easy access to Newcastle via public transport and proximity to the Silverlink shopping area and the coast. Guests appreciate the ample parking and peaceful environment, which make it an attractive choice, especially for those traveling by car. The hotel successfully balances accessibility and tranquility, with friendly and helpful staff enhancing the welcoming atmosphere.
Breakfast at the Village Hotel is well-received, lauded for its variety and quality. Guests enjoy the wide selection of hot dishes, pastries, cereals, and juices, as well as the fresh presentation, which contributes to a delightful start to their day. The breakfast staff receive accolades for their attentive service. Minor discrepancies in pricing and specific dietary options are noted, but these do not significantly detract from the overall positive experience.
Dining options, including the bar and grill, receive mixed reviews. Many guests commend the excellent service and well-prepared meals, while some express concerns about pricing and variety. Despite occasional dissatisfaction, the dining areas are popular for their atmosphere and fast service.
Rooms receive positive feedback for their spaciousness, cleanliness, and comfort, with modern decor adding to their appeal. Guests enjoy the excellent facilities, including a pool, gym, and spa, although some minor maintenance issues and noise disturbances are occasionally mentioned.
The hotel's cleanliness standards are commendable, with spotless rooms and facilities frequently noted. Only a few isolated incidents suggest a need for improvement in specific areas.
The staff at Village Hotel Newcastle are frequently described as friendly, welcoming, and helpful across various departments. Their exceptional hospitality significantly enhances the guest experience, fostering an inviting atmosphere.
While the free WiFi meets basic needs, some guests experience connectivity issues or difficulty accessing it. This is an area where improvement could bolster guest satisfaction.
The gym and pool facilities are standout features, with top-notch equipment and welcoming staff contributing to a positive experience. The leisure amenities, including a sauna and steam room, are praised for their cleanliness and appeal.
Families find the hotel kid-friendly, with amenities like a swimming pool being popular among children. While some issues such as uncomfortable sofa beds are noted, the hotel generally provides a satisfactory experience.
The ample parking facilities are well-regarded, though some guests were surprised by weekday fees. Complimentary weekend parking is appreciated and adds value to the stay.
Overall, Village Hotel Newcastle delivers a pleasant experience with good value for money, particularly excelling in areas of staff service, fitness facilities, and location convenience. Show more
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Hotel Taking Steps Towards Sustainability
Operating on 100% renewable energy, this hotel has significantly reduced its carbon emissions. It diverts 98% of waste from landfill through recycling and is accredited by Green Tourism, with a focus on educating staff and guests on sustainable practices.
Family Friendly Hotel
This hotel offers large family rooms and leisure facilities, including an indoor swimming pool. It also has a buzzing Pub and Grill with great food, ice-cold beers, and big-screen live sport, as well as a Starbucks coffee shop, ensuring entertainment and convenience for the whole family.
Hotel with Swimming Pool
The hotel offers a leisure club with a 25-metre pool. Guests can use Village Gym, with a swimming pool, sauna and steam room for an extra cost. It is located 15 minutes' drive from Newcastle city centre.
Indoor Pool Pool Lap Lanes
Business Hotel
Located in Cobalt Business Park, this hotel caters to business travelers working in the area. It offers meeting facilities and standard business amenities.
Hotel with Parking
Situated in Cobalt Business Park, this hotel offers parking and is ideal for business travelers and those visiting the business park. The parking and amenities cater well to guests working in the area.
Hotel with Gym
This hotel features a health and wellness club with a large gym, an indoor pool, and a varied schedule of fitness classes, providing guests with comprehensive fitness and recreational options.
3-Star Hotel
This hotel provides a comfortable stay with various amenities. It is well-suited for both leisure and business travelers.
Hotel with Pool Lap Lanes
As a Village Hotel, it typically features good fitness amenities, including a pool that can be used for lap swimming, appealing to guests interested in maintaining their exercise routine.
Hotel with Indoor Pool
Includes a modern leisure club with a 25-meter indoor pool, sauna, and steam room. The hotel's location in Cobalt Business Park is convenient for business travelers, while the leisure facilities cater to relaxation and fitness.
Accessible Hotel
Hotel for Yoga
Room Types
Double RoomThis bright and modern double room offers free WiFi, a Sealy bed, flat-screen TV, hairdryer and iron/ironing board.
Twin RoomThis bright and modern twin room offers free WiFi, 2 single Sealy beds, flat-screen TV, hairdryer and iron/ironing board.
Club Room (FREE GYM & POOL ACCESS)Every superior room has a Sealy Posturepedic bed and includes free access to health and fitness facilities and free Wi-Fi. Additional benefits include free parking, upgraded in-room toiletries, premium coffee machine, 1 hr early check in and 1 hr late check out plus a Village sweet treat.
Family RoomThis family room offers free WiFi, a Sealy double bed and double sofa bed, flat-screen TV, hairdryer and iron/ironing board. The double sofa bed is suitable for 2 children up to the age of 12 years. The hotel cannot provide extra beds.
Guest Reviews
8.0
Very Good
Location
Village Hotel Newcastle offers travelers a convenient and well-regarded location for various needs, making it a noteworthy choice for visitors to the area. While situated slightly outside the city center, the hotel remains accessible to Newcastle via public transport options, including buses and the metro. Its position provides easy access to the Silverlink shopping area, the coast, and local attractions, making it ideal for visitors looking to explore the wider region. Guests appreciate ample parking facilities and a peaceful environment, making it an attractive choice for those arriving by car.
The hotel is praised for its spacious, clean rooms and well-rounded amenities, including a gym, pool, and dining options such as a bar and Starbucks on-site. For those visiting on business or attending events, the property's location proves beneficial due to its proximity to offices and function venues. While some international tourists find it a bit remote, many guests find the hotel ideally positioned for their needs, offering a balance between accessibility and tranquility. The staff's friendliness and helpfulness add further to the overall positive experience, ensuring guests feel welcome and comfortable during their stay.
Breakfast
At Village Hotel Newcastle, breakfast is generally well-received by guests, who appreciate the variety and quality of the food offered. Many reviewers highlight the abundance of options available, with a mix of hot dishes, pastries, cereals, porridge, fruit, and juices, catering to both those seeking a hearty meal and those preferring lighter fare. The breakfast buffet is frequently described as delicious and excellent, with particular praise for its freshness and presentation.
The friendly and helpful staff add to the positive experience, providing exceptional service that enhances the overall breakfast experience. In particular, specific members of the breakfast team have been mentioned for their attentive care and welcoming demeanor.
However, guests note a few inconsistencies. Some find the breakfast pricing confusing, suggesting it should be included in the room rate. Additionally, while the variety is appreciated, there are occasional comments about specific items lacking flavor or being lukewarm. Despite minor issues such as limited vegetarian or vegan options and broken equipment, the breakfast remains a highlight for most visitors.
Overall, the breakfast at Village Hotel Newcastle is a strong point, offering a reliable and enjoyable start to guests' day amid a pleasant environment.
Dinner
The dining experience at the Village Hotel Newcastle receives a blend of glowing praise and some mixed feedback from guests. Many diners celebrate the friendliness and professionalism of the restaurant staff, who consistently provide excellent service. The bar and grill are highlighted for their tasty and well-prepared meals, with particular mentions of "lovely food" and "great dinner" experiences. Additionally, both breakfast and room service are noted for delivering fresh and well-cooked options.
However, there are some inconsistent reviews about the quality and pricing of the food. While some guests found the dishes amazing and reasonably priced, others mention high costs and express dissatisfaction with the menu's limited variety. Concerns about food being overpriced are frequently noted, with some guests suggesting similar options are available at nearby establishments for less.
Despite a few complaints, including issues with noise levels and occasional subpar dishes, the restaurant and bar areas are generally appreciated for their good atmosphere, fast service, and the ability to accommodate both breakfast and dinner needs effectively. Overall, while there are areas for improvement, the Village Hotel Newcastle offers a commendable dining experience with amiable staff and several delightful meal options.
Rooms
The rooms at Village Hotel Newcastle receive positive feedback for their spaciousness, comfort, and cleanliness. Guests frequently comment on the large, comfortable beds and spotless conditions, which contribute to an overall pleasant stay. The decor is appreciated for being modern and tidy, enhancing the appeal of the accommodations. Many reviews highlight the excellent facilities available, such as the pool, gym, and spa, which complement the comfortable room experience. Despite a few reports of minor maintenance issues and some noise disturbances, the friendliness and efficiency of the staff are often noted as a shining aspect of the hotel. The location offers convenience with plenty of parking available, although some guests express surprise at parking fees. Overall, the hotel delivers a comfortable and welcoming environment with rooms that cater well to both short visits and family stays.
Beds
The feedback on the beds at Village Hotel Newcastle reveals a mixed experience for guests, with a strong emphasis on the positives. Many visitors found the beds to be exceptionally comfortable, often describing them as large and offering a great night's sleep. Guests frequently highlight the cozy and clean accommodation, which contributes to a restful stay and a relaxed atmosphere. However, some detractors pointed out issues such as pillows and duvets being less than ideal, with occasional complaints about bed firmness. A few reviews mentioned discrepancies with bed sizes or configurations, which affected comfort. On the whole, guests can expect a generally comfortable sleeping experience, but there is room for improvement in terms of bedding amenities.
Cleanliness
Village Hotel Newcastle generally maintains commendable cleanliness standards, often highlighted for clean and comfortable rooms coupled with friendly and welcoming staff. Many guests find the hotel and its amenities, including the gym and pool, to be spotless, adding a layer of enjoyment and relaxation during their stay. The spacious and modern facilities contribute to the hotel's appeal, while the clean and fresh environment frequently meets guests' expectations.
Despite the overall positive remarks on cleanliness, some rooms occasionally show signs of wear and require more thorough cleaning, particularly concerning details like carpets, window seals, and bathroom fittings. A few reviewers noted isolated incidents of less-than-perfect housekeeping, such as dusty surfaces or stained linens. Additionally, the pool changing facilities have been mentioned as needing extra attention.
Overall, Village Hotel Newcastle is praised for its clean and tidy appearance, offering guests a pleasant stay with good value for its services. Improvements in certain cleaning specifics could further enhance the guest experience, maintaining the hotel’s solid reputation for hospitality.
Staff
The Village Hotel Newcastle has garnered an overwhelmingly positive reputation for its staff, who are frequently described as friendly, welcoming, and helpful. Guests often highlighted the team’s exceptional hospitality across various departments, from reception to housekeeping and the restaurant. The attentive and caring nature of the staff contributed significantly to the guest experience, whether it was accommodating special requests, providing information, or ensuring a smooth check-in process. The restaurant and bar staff were particularly noted for their excellent service, with mentions of smiles and a willingness to go above and beyond to meet guest needs. Even when issues arose, the staff's prompt and supportive response left a lasting impression. The overall sentiment suggests that the staff's warmth and dedication enhance the hotel's inviting atmosphere, making it a pleasant destination for visitors.
Wi-Fi
The Village Hotel Newcastle offers a self-connecting WiFi that works efficiently for room service and other requests, suggesting a seamless experience for most technological needs. Guests appreciate the convenience of automated and fast check-in, which enhances the overall ease of arrival. The hotel's facilities and good parking further contribute to a hassle-free stay. However, while some guests found the WiFi to be sufficient for their needs, others experienced slow or intermittent connectivity, with some struggling to access it initially. Though the hotel provides basic internet service, it appears there could be room for improvement to ensure consistent and reliable access for all visitors.
Gym
The Village Hotel Newcastle boasts impressive fitness facilities that consistently exceed expectations, offering a superb gym, expansive swimming pool, and relaxing sauna. Guests are particularly enthusiastic about the top-notch gym, highlighting its excellent equipment, convenient opening hours, and the added bonus of being included in certain room rates. The leisure facilities, featuring a large pool and jacuzzi, contribute to a great experience for travelers looking to unwind or maintain their fitness routine.
The hotel staff receive praise for their friendly and helpful demeanor, particularly those in the gym area. The atmosphere is welcoming, and the property provides ample parking space for visitors. Beyond the gym, guests also enjoy the convenient location, spacious rooms, and efficient check-in process. Families appreciate the clean and family-friendly environment, while workers find the facilities ideal for relaxation and rejuvenation.
Overall, the Village Hotel Newcastle delivers an enviable combination of excellent gym and pool amenities, creating a perfect setting for both fitness enthusiasts and those seeking a tranquil retreat.
Pool
The Village Hotel Newcastle stands out for its impressive pool and spa facilities, which have garnered significant praise from its guests. The pool is described as large and accommodating, providing ample space for both swimmers and children to enjoy a splash. Guests find the pool area clean and well-maintained, with many highlighting its warmth and the delightful inclusion of amenities like a Jacuzzi, steam room, and sauna.
The gym, much like the pool, is mentioned as a superb addition to the hotel experience, with its generous size and quality equipment making it a valuable component of the stay. Visitors appreciate the complementary access to these facilities, often included in the room rate, which adds to the overall sense of value and appeal of the hotel.
Kid-friendly features of the pool area are noted, making it a wonderful choice for families looking to entertain children during their visit. However, the pool’s restricted hours for children’s access—with early evening activities often targeted at adult guests—did pose a minor limitation for some families.
Overall, the pool and leisure center make the Village Hotel Newcastle a fantastic choice for travelers seeking relaxation and recreation. Alongside positive remarks about the friendly staff and cleanliness of the facility, the hotel’s pool area serves as a notable highlight, providing a refreshing escape for visitors looking to unwind.
Parking
Village Hotel Newcastle offers a generally positive parking experience, with guests frequently highlighting the ample and spacious parking facilities. The availability of numerous parking spaces ensures convenience for visitors, and many appreciate that parking is easy and secure. While parking is complimentary on weekends, some guests were surprised by the £5 fee on other days, with reports of inconsistent communication regarding charges. Guests particularly enjoyed the free parking on weekends, which added value to their stay. Despite minor concerns over clarity of parking fees and the occasional mention of inadequate lighting, the parking situation at Village Hotel Newcastle remains one of its well-regarded features.
Family
Village Hotel Newcastle stands out as a kid-friendly choice with commendable service. Guests frequently praise the exceptionally friendly and helpful staff, contributing to a welcoming atmosphere for families. Parents appreciate the well-equipped facilities, especially the swimming pool, which is a hit among children, offering enjoyable moments. The family-friendly environment is enhanced by thoughtful amenities like on-site dining, although some find it slightly pricey compared to nearby alternatives.
While the property is ideally situated for easy access to Newcastle City Centre, families note some issues such as the uncomfortable sofa beds in family rooms and occasional disruptions from noise, particularly during events or from other guests. Despite these setbacks, many find the room sizes suitable for families of four and the overall experience satisfactory.
The hotel caters well to activities for children, making it a worthwhile option for family visits to the area. However, some adjustments to room arrangements and noise management could enhance the stay further for those traveling with little ones.
3 Star
The Village Hotel Newcastle offers guests a pleasant overall experience with great value for money. Although some reviewers note that the hotel seems cheaply built, the affordable rates are appealing enough for guests to consider returning for another stay. While the location might not be ideal for those seeking proximity to the town center, thus leading to additional taxi expenses, it doesn't deter guests from planning future visits. The general impression reflects satisfaction, with minor logistical inconveniences outweighed by the hotel's affordability and pleasant atmosphere.
Business
The Village Hotel Newcastle emerges as a top choice for business travelers visiting the city. Situated in the Cobalt Business Park, its location is ideal for those needing easy access to corporate offices while also serving as a convenient base for exploring the North East. The hotel boasts modern amenities with exceptional facilities for conferences and meetings, making it an efficient hub for business activities. Guests commend the helpfulness and professionalism of the staff, particularly noting Daniel in the business center for his outstanding support. Ample parking enhances the convenience of the stay. Despite the limited room views, the hotel remains a preferred option due to its great value and comprehensive services catering to business needs.
Yes, Village Hotel Newcastle has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Village Hotel Newcastle.
No, Village Hotel Newcastle doesn't allow dogs.
Yes, parking facilities are available at Village Hotel Newcastle.