The Pearl Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Pearl Hotel is highly regarded for its prime location in Midtown Manhattan, providing easy access to iconic attractions like Times Square, Broadway theaters, Central Park, Rockefeller Center and Fifth Avenue. The convenient proximity to major subway lines enhances its appeal as an optimal base for exploring New York City. Despite the hotel's central location, guests enjoy a surprisingly quiet and peaceful ambiance, making it a perfect retreat from the city's hustle and bustle.
The staff at The Pearl Hotel consistently receive high praise for their friendliness, professionalism and attentiveness. Reviews often highlight the exceptional service from the reception and concierge, contributing significantly to the positive guest experience. Housekeeping is similarly commendable, maintaining high standards of cleanliness that extend to both rooms and public areas.
The hotel's spacious and comfortable rooms are another standout feature, frequently mentioned for their cleanliness and thoughtful amenities like luxurious bedding, modern bathrooms, microwaves and slippers. Although some guests note minor decor and maintenance issues, the overall comfort and room quality exceed expectations for a New York City hotel. The Pearl Hotel's focus on detail, such as luxurious L’Occitane bathroom amenities, adds a touch of sophistication.
While guests appreciate the variety and quality of the included self-service breakfast, some suggest improvements in the selection and quality of items. The breakfast area occasionally faces crowding and cleanliness issues and the use of plastic cutlery and plates is a common point of criticism. Nonetheless, the availability of all-day snacks and a complimentary happy hour enhances the experience.
Guests generally find the beds comfortable with high-quality bedding and sizable mattresses contributing to a good night's sleep, although a few comments suggest that some rooms have smaller or less comfortable beds.
Families find The Pearl Hotel especially accommodating, thanks to its spacious rooms and family-friendly features like fridges, microwaves and a policy allowing children under 12 to stay for free. Although a few logistical challenges may arise, such as limited elevator access and small beds, the overall setup is favorable for family stays.
Despite not having an on-site restaurant or bar, the hotel compensates with its proximity to excellent external dining options and enjoys positive feedback for offering complimentary evening wine. The gym facilities, while present, are small and considered adequate for light workouts.
Internet connectivity at the hotel garners mixed reviews. While some guests find the free Wi-Fi reliable, others experience issues with speed and signal strength.
Parking, however, tends to be a challenge, often necessitating guests to use expensive valet services or walk a few blocks to a public garage, which is an inconvenience to some.
In summary, The Pearl Hotel provides an excellent base for exploring New York City with its prime location, outstanding staff, spacious rooms and numerous thoughtful amenities. While there are areas for improvement, particularly in breakfast variety, gym quality and parking logistics, the overwhelmingly positive reviews suggest a highly satisfactory stay for most guests.
Categories
The staff at The Pearl Hotel consistently receive high praise for their friendliness, professionalism and attentiveness. Reviews often highlight the exceptional service from the reception and concierge, contributing significantly to the positive guest experience. Housekeeping is similarly commendable, maintaining high standards of cleanliness that extend to both rooms and public areas.
The hotel's spacious and comfortable rooms are another standout feature, frequently mentioned for their cleanliness and thoughtful amenities like luxurious bedding, modern bathrooms, microwaves and slippers. Although some guests note minor decor and maintenance issues, the overall comfort and room quality exceed expectations for a New York City hotel. The Pearl Hotel's focus on detail, such as luxurious L’Occitane bathroom amenities, adds a touch of sophistication.
While guests appreciate the variety and quality of the included self-service breakfast, some suggest improvements in the selection and quality of items. The breakfast area occasionally faces crowding and cleanliness issues and the use of plastic cutlery and plates is a common point of criticism. Nonetheless, the availability of all-day snacks and a complimentary happy hour enhances the experience.
Guests generally find the beds comfortable with high-quality bedding and sizable mattresses contributing to a good night's sleep, although a few comments suggest that some rooms have smaller or less comfortable beds.
Families find The Pearl Hotel especially accommodating, thanks to its spacious rooms and family-friendly features like fridges, microwaves and a policy allowing children under 12 to stay for free. Although a few logistical challenges may arise, such as limited elevator access and small beds, the overall setup is favorable for family stays.
Despite not having an on-site restaurant or bar, the hotel compensates with its proximity to excellent external dining options and enjoys positive feedback for offering complimentary evening wine. The gym facilities, while present, are small and considered adequate for light workouts.
Internet connectivity at the hotel garners mixed reviews. While some guests find the free Wi-Fi reliable, others experience issues with speed and signal strength.
Parking, however, tends to be a challenge, often necessitating guests to use expensive valet services or walk a few blocks to a public garage, which is an inconvenience to some.
In summary, The Pearl Hotel provides an excellent base for exploring New York City with its prime location, outstanding staff, spacious rooms and numerous thoughtful amenities. While there are areas for improvement, particularly in breakfast variety, gym quality and parking logistics, the overwhelmingly positive reviews suggest a highly satisfactory stay for most guests.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Pearl Hotel boasts an exceptional location in the heart of Midtown Manhattan, making it an ideal choice for visitors who want to be close to New York City’s iconic attractions. Guests have consistently praised its proximity to Times Square, Broadway theaters and major subway lines, noting that it's just steps away from these key sites. Despite its central position, the hotel offers a surprisingly quiet and peaceful atmosphere, allowing guests to retreat from the city’s hustle and bustle.
The Pearl Hotel is also within walking distance to Central Park, Rockefeller Center, 5th Avenue and a myriad of dining and shopping options. Its location caters perfectly to those interested in theater, sightseeing or exploring various neighborhoods in Manhattan. The convenience of nearby subway stations simplifies traveling to other parts of the city, making this hotel a strategic base for touring.
Guests frequently highlight the hotel’s cleanliness and room quality alongside its prime geographic position. The location, combined with friendly and helpful staff, makes The Pearl a standout choice for both short visits and longer stays in New York City. Whether visiting for Broadway shows, business or leisure, the hotel's placement ensures that guests have easy access to many of the city’s most desirable destinations.
The breakfast experience at The Pearl Hotel receives mixed feedback from guests. Many appreciated the variety and quality of options available, highlighting the convenience of a well-stocked self-service breakfast included in the stay. Positive remarks mention the availability of fresh fruit, pastries, bagels, yogurt orange juice and coffee with some guests particularly enjoying the all-day snacks and complimentary happy hour.
However, there are several areas for improvement. A significant number of guests found the breakfast basics too repetitive and lacking in variety, specifically noting the absence of savory options such as eggs, cheese and ham. The use of plastic cutlery and plates was frequently criticized for not being environmentally friendly and detracting from the overall experience. The breakfast area itself was often described as too small and crowded with insufficient seating and occasional cleanliness issues.
While some praised the breakfast for meeting basic expectations and providing a quick start to the day, others felt it fell short of the standards expected from a hotel of this category, calling it mediocre or disappointing. Quality concerns were also raised regarding specific items such as cold coffee and rubbery eggs. Additionally, logistical issues during a temporary policy meant breakfast had to be taken off-site, which some guests found inconvenient.
In summary, while The Pearl Hotel's breakfast has its strong points, especially for those satisfied with a simple continental fare, there remains room for enhancement, particularly in variety, quality and logistical aspects.
The Pearl Hotel boasts a prime location, offering easy access to Broadway plays and nearby subway stations. Guests appreciated the friendly and helpful staff, particularly the concierge who excelled in arranging dinner reservations at excellent nearby restaurants. Although the hotel lacks an on-site restaurant and bar—an inconvenience noted by several guests—the quality of external dining options mitigates this shortcoming. The absence of a restaurant during its renovation was pointed out, as well as the limited variety of the breakfast provided. However, guests did enjoy complimentary wine in the evenings, which added a pleasant touch to their stay. Spacious, clean rooms featuring impressive rainfall showers also contributed positively to the overall experience. Improvements in the selection and freshness of breakfast items could elevate guest satisfaction further.
The rooms at The Pearl Hotel are frequently praised for their spaciousness, making them a welcome find in New York City. Guests have noted that the rooms are comfortable, quiet and clean with ample space for families and small groups. The cleanliness is consistently highlighted with daily cleaning services ensuring that rooms are well-maintained. Additional comforts such as luxurious bedding, modern bathrooms and convenient amenities like microwaves and slippers add to the overall satisfaction. Despite some comments about outdated decor and occasional maintenance issues, the room sizes and comfort levels generally exceed expectations for a NYC hotel. The favorable location and well-equipped rooms complete the positive guest experience.
The Pearl Hotel has set a high standard with its comfortable beds that guests frequently praise for their coziness and support. Many visitors commend the comfort and quality of the bedding with mentions of very comfortable mattresses and exceptional pillows enhancing their sleep experience. Large rooms with Queen and King size beds provide ample space and contribute to the restful ambiance.
However, not all feedback is glowing. Some guests found the beds too small, particularly double beds and a few mentions suggest the mattresses need upgrading. A handful of reviews flagged issues with pillow comfort with some describing them as lumpy or inadequate.
Despite occasional criticism regarding the beds' softness or firmness, the overall sentiment points toward a generally satisfactory sleep experience at The Pearl Hotel. The quality of bedding receives high marks, aligning with the hotel's aim to provide a clean and comfortable stay for all its guests.
The Pearl Hotel consistently receives high praise for its cleanliness, a notable feature highlighted by many guests. The rooms are frequently described as very clean, spacious and well-maintained with some guests noting the spotless condition of both the bathroom and bedroom areas. Daily room cleaning is a standard practice, ensuring that visitors find their spaces tidy and fresh each day. The hotel’s facilities, including public areas, are also commended for their pristine condition, contributing to an overall impression of a well-managed and clean establishment.
Luxurious touches such as L’Occitane bathroom amenities add an element of comfort and sophistication. While the majority of feedback emphasizes the exceptional cleanliness, a few guests mentioned minor issues such as dirty carpets, a shabby appearance in some furnishings and occasional lapses in daily cleaning. Despite these isolated comments, the general consensus reflects a positive experience with the hotel's housekeeping services, characterized by a high level of diligence and attention to detail. Additionally, the friendly and professional demeanor of the cleaning staff has been positively noted, further enhancing the guest experience at The Pearl Hotel.
The reviews for The Pearl Hotel paint a glowing picture of its staff, who have consistently left a positive impression on guests. Words like "friendly," "helpful," and "attentive" appear frequently, highlighting the staff’s dedication to providing excellent service. Guests appreciated the warm welcome they received from the moment they stepped into the reception area with many noting how the team went out of their way to accommodate their needs.
The professionalism and efficiency of the staff are particularly commendable with some reviewers specifically mentioning the attentive and prompt service at the front desk and concierge. Even small touches, such as staff remembering guest names and preferences, did not go unnoticed and added a personal touch to their stay.
Staff members like Keegan at reception and Mourad, a responsive doorman, were singled out for their exceptional hospitality. Housekeeping and room service were also praised for their courteous and clean service. The entire team at The Pearl Hotel has been described as organized, communicative and always ready to assist, making sure every question and request was handled promptly and with a smile.
Overall, the staff’s friendliness, professionalism and willingness to go above and beyond have significantly contributed to the positive experiences of guests at The Pearl Hotel. The reviews suggest that visitors can expect not just a welcoming atmosphere but also reliable assistance throughout their stay.
The Pearl Hotel offers free Wi-Fi included in the package with some guests finding the WiFi reliable and facing no issues. However, there are mixed reviews regarding the wifi quality. While some mention it as good, others report that the Wi-Fi is too slow, has a spotty signal, is weak or could use an upgrade. Despite these inconsistencies, guests generally appreciate the hotel's location and the clean, efficient and quiet rooms.
The Pearl Hotel features an available fitness center, though opinions on its quality vary. The gym has been described as small to mid-sized and includes some old equipment. Some guests found it underwhelming or even useless and there have been mentions of it not being well-cleaned or being under construction at times. On the positive side, a few visitors appreciated the convenience of having a gym included in their stay package, referring to it as a great little gym or simply as okay. Overall, the gym appears to offer basic facilities suitable for light workouts, though it may not meet all expectations for those seeking a more extensive fitness experience.
Despite the convenience and comfort many enjoy at The Pearl Hotel, parking presents several challenges for guests. While valet service is available and fairly priced, it doesn't negate the fact that parking is both expensive and not included with the stay. The absence of on-site or reserved parking means guests often find themselves walking a few streets, even blocks, to find a parking spot. The recommended parking garage is two blocks away and isn't operational 24 hours, adding to the inconvenience. For those choosing valet services, be aware that it also applies to airport transfers, which might simplify planning. Guests are advised to prepare for the additional cost with some noting payments reaching up to $75. Ultimately, while parking options exist, they come with certain complexities and extra costs.
The Pearl Hotel, located in a prime spot in Manhattan, stands out as an excellent choice for family vacations. The hotel boasts spacious rooms that can comfortably accommodate families, making it ideal for those traveling with young children or teenagers. Families will appreciate the convenience of having a fridge and microwave in the room, as well as a good variety of breakfast options, including cereals and juices.
Despite its central location, which is bustling during the day, the hotel maintains a quiet ambiance in the early mornings. However, navigating the hotel with a stroller can be challenging due to a lack of elevators and some steps.
One notable advantage is that children under 12 can stay for free, providing added value for families. The hotel also offers separate rooms for children and various room configurations that can fit larger families.
While some reviews mentioned slight inconveniences such as small beds for kids or room setups more suited to four rather than five people, overall, The Pearl Hotel is celebrated for its family-friendly environment. The staff’s helpfulness with family planning and attentiveness to guests’ needs further enhance the experience.
In summary, The Pearl Hotel's combination of a strategic location, spacious accommodations and thoughtful amenities make it a valuable option for families exploring New York City.
Nestled in the heart of New York City's theatre district and just around the corner from the vibrant Times Square, The Pearl Hotel stands out as an ideal choice for those seeking to immerse themselves in the city's famed nightlife. The hotel's prime location offers easy access to an array of entertainment options. A mere 10-minute walk will take guests to Central Park, providing a serene escape amid the city's hustle and bustle. Despite the lively surroundings, guests consistently remark on the tranquility they experience at night, ensuring a restful stay after an evening of exploration. The rooms are notably spacious, adding to the overall comfort. An additional highlight is the hotel's wine hour, regularly mentioned with enthusiasm by patrons, enhancing the welcoming atmosphere. With plenty of dining options nearby and the allure of Broadway shows and Times Square within steps, The Pearl Hotel boasts both convenience and excitement for nightlife enthusiasts planning their next visit to NYC.
The Pearl Hotel, situated in a central location and boasting quality service, offers a mixed experience for visitors. While it meets the essential needs and expectations of most guests, some aspects fall short of the four-star standard it advertises. The breakfast, although available as per New York standards, has received criticism for not matching the expectations of a hotel in this category.
Guests appreciate the service, location and quality of food, highlighting these as the strong points of the hotel. The centrality of the hotel does contribute to some noise, which might be a consideration for light sleepers. Despite these positives, there are concerns about the overall value for money, as some guests feel the price is high relative to the services offered. Premium rooms, while advertised as distinct, reportedly suffer from noise due to proximity to the elevator, which can be an inconvenience.
Overall, The Pearl Hotel provides a satisfactory experience with notable strengths in its service and central location, but there is room for improvement to truly embody the four-star experience it claims.
The Pearl Hotel is highly regarded by business travelers for its convenient location, making it easy to attend to business-related activities. Guests highlight the luxurious breakfast, which stands out when compared to typical continental options, ensuring a great start to the day. The rooms are noted for being quiet with good workspaces, providing the necessary environment for productivity. However, for those needing dedicated business facilities, it's important to note that the hotel lacks a business center and designated meeting spaces. Despite this, the overall setup is considered ideal for business trips, catering well to the needs of professional visitors.
The Pearl Hotel is conveniently situated near key attractions yet offers tranquility by being on a quiet side street. Guests have praised the hotel's accessibility for those with mobility needs, highlighting the well thought-out amenities designed for disabled guests. The hotel provides rooms specifically adapted for accessibility, making it a suitable option for families with different needs. However, it should be noted that there are some limitations, as the hotel itself may not be fully wheelchair accessible.
The Pearl Hotel impresses with its luxurious ambiance, offering an upscale boutique feel that guests appreciate. The accommodations are noted for their spaciousness and tranquility, contributing to a luxurious experience that leaves a lasting impression. High-quality Occitane products in the bathrooms, queen beds and the unique feature of watching TV in the bathtub elevate the stay. Despite mixed reviews on its star rating, the hotel's service upholds a 4-star standard, ensuring a comfortable and indulgent visit. Overall, it promises a high-level, luxurious experience in a serene setting.
The Pearl Hotel offers a delightful and cozy experience that many couples find romantic. The charming ambiance and beautiful location make it an ideal spot for a honeymoon or a special getaway. Guests particularly appreciate the wine hour held each evening, which adds a touch of elegance and provides an opportunity for relaxation. Though some balcony furniture might seem a bit dated, the overall romantic atmosphere and thoughtful details like the wine reception each evening create a memorable and intimate stay. Nearby, there's also a nice pub, adding variety and convenience for couples looking to explore the local nightlife.
Location Show Map
Location
The Pearl Hotel is also within walking distance to Central Park, Rockefeller Center, 5th Avenue and a myriad of dining and shopping options. Its location caters perfectly to those interested in theater, sightseeing or exploring various neighborhoods in Manhattan. The convenience of nearby subway stations simplifies traveling to other parts of the city, making this hotel a strategic base for touring.
Guests frequently highlight the hotel’s cleanliness and room quality alongside its prime geographic position. The location, combined with friendly and helpful staff, makes The Pearl a standout choice for both short visits and longer stays in New York City. Whether visiting for Broadway shows, business or leisure, the hotel's placement ensures that guests have easy access to many of the city’s most desirable destinations.
Breakfast
However, there are several areas for improvement. A significant number of guests found the breakfast basics too repetitive and lacking in variety, specifically noting the absence of savory options such as eggs, cheese and ham. The use of plastic cutlery and plates was frequently criticized for not being environmentally friendly and detracting from the overall experience. The breakfast area itself was often described as too small and crowded with insufficient seating and occasional cleanliness issues.
While some praised the breakfast for meeting basic expectations and providing a quick start to the day, others felt it fell short of the standards expected from a hotel of this category, calling it mediocre or disappointing. Quality concerns were also raised regarding specific items such as cold coffee and rubbery eggs. Additionally, logistical issues during a temporary policy meant breakfast had to be taken off-site, which some guests found inconvenient.
In summary, while The Pearl Hotel's breakfast has its strong points, especially for those satisfied with a simple continental fare, there remains room for enhancement, particularly in variety, quality and logistical aspects.
Dinner
Rooms
Beds
However, not all feedback is glowing. Some guests found the beds too small, particularly double beds and a few mentions suggest the mattresses need upgrading. A handful of reviews flagged issues with pillow comfort with some describing them as lumpy or inadequate.
Despite occasional criticism regarding the beds' softness or firmness, the overall sentiment points toward a generally satisfactory sleep experience at The Pearl Hotel. The quality of bedding receives high marks, aligning with the hotel's aim to provide a clean and comfortable stay for all its guests.
Cleanliness
Luxurious touches such as L’Occitane bathroom amenities add an element of comfort and sophistication. While the majority of feedback emphasizes the exceptional cleanliness, a few guests mentioned minor issues such as dirty carpets, a shabby appearance in some furnishings and occasional lapses in daily cleaning. Despite these isolated comments, the general consensus reflects a positive experience with the hotel's housekeeping services, characterized by a high level of diligence and attention to detail. Additionally, the friendly and professional demeanor of the cleaning staff has been positively noted, further enhancing the guest experience at The Pearl Hotel.
Staff
The professionalism and efficiency of the staff are particularly commendable with some reviewers specifically mentioning the attentive and prompt service at the front desk and concierge. Even small touches, such as staff remembering guest names and preferences, did not go unnoticed and added a personal touch to their stay.
Staff members like Keegan at reception and Mourad, a responsive doorman, were singled out for their exceptional hospitality. Housekeeping and room service were also praised for their courteous and clean service. The entire team at The Pearl Hotel has been described as organized, communicative and always ready to assist, making sure every question and request was handled promptly and with a smile.
Overall, the staff’s friendliness, professionalism and willingness to go above and beyond have significantly contributed to the positive experiences of guests at The Pearl Hotel. The reviews suggest that visitors can expect not just a welcoming atmosphere but also reliable assistance throughout their stay.
Wi-Fi
Gym
Parking
Family
Despite its central location, which is bustling during the day, the hotel maintains a quiet ambiance in the early mornings. However, navigating the hotel with a stroller can be challenging due to a lack of elevators and some steps.
One notable advantage is that children under 12 can stay for free, providing added value for families. The hotel also offers separate rooms for children and various room configurations that can fit larger families.
While some reviews mentioned slight inconveniences such as small beds for kids or room setups more suited to four rather than five people, overall, The Pearl Hotel is celebrated for its family-friendly environment. The staff’s helpfulness with family planning and attentiveness to guests’ needs further enhance the experience.
In summary, The Pearl Hotel's combination of a strategic location, spacious accommodations and thoughtful amenities make it a valuable option for families exploring New York City.
Nightlife
4 Star
Guests appreciate the service, location and quality of food, highlighting these as the strong points of the hotel. The centrality of the hotel does contribute to some noise, which might be a consideration for light sleepers. Despite these positives, there are concerns about the overall value for money, as some guests feel the price is high relative to the services offered. Premium rooms, while advertised as distinct, reportedly suffer from noise due to proximity to the elevator, which can be an inconvenience.
Overall, The Pearl Hotel provides a satisfactory experience with notable strengths in its service and central location, but there is room for improvement to truly embody the four-star experience it claims.
Business
Accessible
Luxury
Romantic
No, The Pearl Hotel doesn't have any pool.
No, a spa isn't available at The Pearl Hotel.
No, The Pearl Hotel doesn't allow dogs.
Yes, parking facilities are available at The Pearl Hotel.
Yes, The Pearl Hotel has a gym.
Location Show Map
More Options
