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Summary of reviewsThe Riverside Tower Hotel is highly regarded for its exceptional location in the Upper West Side of Manhattan. Situated next to Riverside Park and close to Central Park, it offers scenic views of the Hudson River and features a quiet, safe residential neighborhood. Its proximity to public transportation, including the 79th Street subway station and several bus stops, makes it a convenient base for exploring New York City. The area also provides various dining and shopping options, adding to the hotel's appeal.
Guests highlight the hotel’s cleanliness and modernity, noting that both the rooms and common areas are well-maintained. Although the rooms are small, they are efficiently designed to include all necessary amenities. The staff receives widespread praise for their friendliness and helpfulness, enhancing the overall guest experience with their attentive and professional service. The staff's ability to speak Spanish and handle various requests with a smile further contributes to the welcoming environment.
While the hotel does not offer a formal breakfast service, it compensates with complimentary coffee and tea available 24/7 in the lobby. Additionally, a designated area with tables and a microwave allows guests to prepare their own meals, making it a practical and economical option. Guests appreciate the flexibility this offers as well as the nearby dining alternatives.
The beds are generally commended for their comfort, although taller guests should be aware of size limitations. Despite some mentions of small bed sizes and infrequent linen changes, the overall sentiment remains positive with many guests enjoying a good night's sleep.
Business travelers find the hotel suitable for short stays due to its convenient check-in/out process, 24-hour reception and well-maintained lobby area. The complimentary Wi-Fi, while sometimes experiencing minor issues, generally performs well and adds to the business-friendly environment.
In summary, Riverside Tower Hotel excels with its prime location, cleanliness, friendly staff and practical amenities, making it an ideal choice for budget-conscious travelers seeking comfort and convenience in New York City. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
River View SingleThis room features hairdryers in all rooms and Google Chromecast enabled TV's in all rooms. Iron is available upon request.
River View SuiteThis suite features air conditioning and hairdryers are in all rooms. Iron and ironing board are available upon request.
River View Twin RoomThis air-conditioned twin room includes a TV with streaming services and a private bathroom. The unit offers 1 bed.
Standard DoubleThis air-conditioned double room is comprised of a TV with streaming services and a private bathroom. The unit has 1 bed.
River View Double This air-conditioned double room is comprised of a TV with streaming services and a private bathroom. The unit has 1 bed.
River View Accessible SuiteThe air-conditioned suite features 2 bedrooms and 1 bathroom with a shower and a hairdryer. This suite has parquet floors, heating, a TV with streaming services and river views. The unit offers 2 beds.
Standard Queen RoomThis air-conditioned double room includes a TV with streaming services and a private bathroom. The unit offers 1 bed.
Accessible Double RoomThis air-conditioned double room is comprised of a TV with streaming services and a private bathroom. The unit has 1 bed.
Park View Single This air-conditioned single room is comprised of a TV with streaming services and a private bathroom. The unit has 1 bed.
Park View TwinThis air-conditioned twin room includes a TV with streaming services and a private bathroom. The unit offers 1 bed.
River View QueenThis air-conditioned double room includes a TV with streaming services and a private bathroom. The unit offers 1 bed.
Park View DoubleThis air-conditioned double room includes a TV with streaming services and a private bathroom. The unit offers 1 bed.
River View Penthouse Suite with BalconyThis air-conditioned suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a shower. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with river views, this suite also provides a tea and coffee maker and a TV with streaming services. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
The Riverside Tower Hotel boasts a fantastic location, receiving high praise from guests for its strategic positioning in the Upper West Side of Manhattan. It's adjacent to Riverside Park, providing beautiful views of the Hudson River and within a short walk from Central Park. This area is noted for being a quiet, safe and very nice New York residential neighborhood.
Access to public transportation is notably convenient with close proximity to the 79th Street subway station and several bus stops. Guests appreciate the easy access to Central Park and other attractions, making it a great home base for tourists. The neighborhood also offers a variety of restaurants and shops within walking distance, adding to the hotel's appeal.
The clean and modern rooms, coupled with friendly and helpful staff, further contribute to the positive experience. Despite some mentions of the location being slightly isolated from an abundance of shops, the overall sentiment is that Riverside Tower Hotel's location is exceptional, providing a tranquil stay while still being connected to New York City's bustling attractions.
Breakfast
While the Riverside Tower Hotel does not offer a formal breakfast service, guests can enjoy several convenient alternatives that make mornings easier and more affordable. Complimentary coffee and tea are available around the clock in the lobby area, providing a warm and welcoming start to the day. Additionally, guests are encouraged to bring their own food and enjoy it in a designated area on the ground floor, complete with tables and a microwave, making it a value-for-money option. This setup offers flexibility for those who prefer to prepare their own meals or pick up something from the local market. Despite the absence of a traditional breakfast, the free coffee and tea service, coupled with the nearby dining options, makes for a comfortable and practical arrangement for guests.
Rooms
Located near Central Park and a subway station, Riverside Tower Hotel offers prime access to New York City's attractions. Despite the small size of the rooms, the efficient and functional layout ensures guests have everything they need. Many rooms feature modern, stylish decor and provide impressive views of the river. Cleanliness and comfort are consistent highlights with spotless, contemporary interiors and comfortable beds frequently mentioned. Helpful and friendly staff, combined with the convenient, central location, make this hotel particularly appealing for short stays. While the room size might be a limitation for travelers with large suitcases or those looking for ample space, the overall value and practical amenities cater well to the needs of visitors on a tight budget.
Beds
Riverside Tower Hotel offers a mixed experience when it comes to its beds, but the general consensus leans toward positive remarks. Many guests commend the beds for being exceptionally comfortable, which contributed to a good night's sleep. These well-made mattresses seem to be a highlight with several reviews mentioning that they woke up feeling refreshed and well-rested each morning.
However, there are notable concerns about the size of the beds, particularly for taller guests. Some found the beds too short with a few mentioning discomfort due to their feet touching the windowsill. This could be a limitation for those over 1.90 meters, as the beds may not comfortably accommodate them.
On the bright side, the hotel's friendly and accommodating staff, alongside the clean rooms and efficient service, greatly enhance the stay. Despite the cozy and somewhat small room sizes, guests appreciated the cleanliness and the fact that the hotel provides all basic necessities.
In summary, while the bed comfort at Riverside Tower Hotel generally receives high marks, potential visitors should be aware of the bed size limitations, especially if they are taller than average. The welcoming atmosphere and efficient room service are definite plus points that make up for the minor drawbacks.
Cleanliness
Riverside Tower Hotel receives consistent praise for its cleanliness and comfort. Guests frequently highlight the immaculate condition of both the rooms and the overall premises, describing the hotel as very clean, modern and well-maintained. Many rooms have been recently renovated, which adds to the pristine atmosphere. The comfort level is also a recurring theme with numerous mentions of comfortable beds and good air conditioning, ensuring a pleasant stay.
The staff's friendliness and helpfulness are other notable aspects, contributing to a welcoming environment. The location, close to Riverside Park and Central Park, receives positive feedback for its convenience and tranquility, making it a great base for exploring New York City.
However, it's worth noting that the rooms are often described as quite small, which may not be ideal for those needing more space. Despite the room size, guests appreciate the presence of modern amenities and the overall tidiness.
The lack of hot water on some days and infrequent linen changes were mentioned as drawbacks by a few reviewers, but these issues appear to be exceptions rather than the norm. Overall, Riverside Tower Hotel stands out for its cleanliness, modern facilities and friendly staff, offering excellent value for money in a prime location.
Staff
The Riverside Tower Hotel consistently receives high praise for its outstanding staff, who are frequently described as friendly, helpful and accommodating. Guests mention that the front desk team is very nice and always available to assist and answer any questions, exemplifying amazing human qualities. The staff's kind and attentive service leaves a positive impression, as they are always willing to help and provide a warm welcome. They are noted for their Spanish-speaking abilities and their professionalism.
The hotel environment benefits greatly from this excellent service, making guests' stays comfortable and enjoyable. Comments about the staff being super helpful and friendly, showing great attention to guests' needs and always responding with a smile are common. Even solo travelers and those with specific queries found the staff remarkably supportive and attentive throughout their visits.
Overall, the staff at Riverside Tower Hotel significantly enhance the experience with their exceptional service, contributing to the hotel's friendly atmosphere and creating a memorable stay for guests.
Wi-Fi
The Riverside Tower Hotel offers complimentary Wi-Fi, which many guests have found to work very well in the rooms and lobby. The hotel's lobby, where free coffee and tea are also available, has been highlighted as a convenient spot to start the day with a good Wi-Fi connection. While some guests have encountered issues such as the occasional glitch on higher floors or slower streaming speeds, the general sentiment about the Wi-Fi service is positive. Basic amenities like hot water and tea in the lobby further contribute to a satisfactory stay.
Business
Riverside Tower Hotel offers a range of facilities and services that cater effectively to business travelers. Its location is highly praised for being ideal and convenient. Guests appreciate the easy check-in and check-out process, as well as the 24-hour reception that provides flexibility for late arrivals. While there is no breakfast service, coffee and tea are available for self-service, adding a touch of convenience.
The hotel features a well-maintained and clean lobby area, suitable for working or enjoying takeout meals. Free luggage storage is an additional perk that many find valuable. Though the rooms are noted to be extremely small, they are well-liked for short business stays due to their cleanliness and functionality. Overall, the Riverside Tower Hotel is noted as a perfect option for short business trips, offering essential amenities and a welcoming environment.
No, Riverside Tower Hotel doesn't have any pool.
No, a spa isn't available at Riverside Tower Hotel.
No, Riverside Tower Hotel doesn't allow dogs.
No, parking facilities aren't available at Riverside Tower Hotel.