Renaissance New York Harlem Hotel

New York 40.81020100, -73.94934600 , 233 West 125th Street (Show on Map)


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Summary of reviewsThe Renaissance New York Harlem Hotel is celebrated for its strategic location in the heart of Harlem, offering a unique blend of cultural richness and modern comforts. Nestled next to the iconic Apollo Theater, the hotel provides easy access to subway lines and a variety of local shops and eateries, giving guests an authentic New York City experience while maintaining a sense of safety and cleanliness.

Guests highlight the hotel's modern amenities, spacious and elegant rooms, and particularly comfortable beds, which ensure a restful stay. The staff is consistently praised for their friendliness, professionalism, and attentiveness, contributing to a warm and welcoming atmosphere. The on-site restaurant is well-regarded for its delicious meals and hip ambiance, though occasional inconsistencies in food quality and service have been noted. While the breakfast receives mixed reviews, many find it satisfactory with room for clarity and improvement in pricing policies.

For fitness enthusiasts, the well-equipped gym and proximity to outdoor spaces provide excellent workout options. Free Wi-Fi is generally reliable, especially for Marriott members. The hotel's aesthetic, echoing Harlem's vibrant spirit, is appreciated by most guests. Families may find room sizes a bit cramped, but accessibility features and clean accommodations remain positive notes.

However, the hotel could benefit from more consistent housekeeping standards and clear policies regarding additional charges. Overall, the Renaissance New York Harlem Hotel provides a modern and comfortable experience, particularly appealing to those seeking to immerse themselves in the culture and history of Harlem, while offering opportunities for enhancement in certain areas to meet guest expectations fully.
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Categories
Family Friendly Hotel

Business Hotel

Hotel with Gym

Small Hotel

3-Star Hotel

Room Types
Queen Room with Two Queen Beds and Central Park View The double room offers air conditioning, a tea and coffee maker and city views. The unit offers 2 beds.

Queen Room with Two Queen Beds and City View The double room features air conditioning, a tea and coffee maker and city views. The unit has 2 beds.

King Room The double room provides air conditioning and a tea and coffee maker. The unit offers 1 bed.

King Room with City View The double room provides air conditioning and city views. The unit offers 1 bed.

King Room with Central Park View The double room offers air conditioning, a tea and coffee maker and city views. The unit offers 1 bed.

Queen Room with Two Queen Beds The double room features air conditioning, a tea and coffee maker and city views. The unit has 2 beds.

Queen Room with Two Queen Beds The double room provides a tea and coffee maker and city views. The unit offers 2 beds.

Queen Room with Two Queen Beds - Hearing Accessible The unit has 2 beds.

King Room - Hearing Accessible The unit offers 1 bed.

Queen Room with Two Queen Beds - Mobility Accessible with Tub The unit offers 2 beds.

King Room - Mobility Accessible with Roll-in Shower The unit has 1 bed.

Queen Room with Two Queen Beds - Mobility Accessible with Roll-in Shower The unit offers 2 beds.

King Room - Mobility Accessible with Tub The unit has 1 bed.

Guest Reviews
Location
Nestled in the vibrant and iconic neighborhood of Harlem, Renaissance New York Harlem Hotel offers guests a prime location that is both convenient and culturally enriching. Standing proudly next to the renowned Apollo Theater, this hotel is an ideal base for those looking to explore the rich history and charm of Harlem. Guests appreciate the hotel's proximity to key subway lines, ensuring swift and easy access to Manhattan and beyond. The area surrounding the hotel is bustling yet not overwhelmingly touristy, offering a more authentic New York City experience with a variety of local shops, eateries, and historic sites just steps away.

Despite its lively surroundings, visitors often mention the sense of safety and cleanliness in the neighborhood. The hotel itself is modern and comfortable, with a friendly and helpful staff that enhances the overall experience. Visitors are delighted by the hotel's easy access to public transportation, making it a convenient starting point for many attractions, including Central Park and Columbia University. While some mention that it's a bit further from the core tourist hubs like Times Square, the efficient subway connectivity more than compensates for this.

Overall, the Renaissance New York Harlem Hotel stands out for its strategic location in the heart of Harlem, offering a unique blend of cultural richness and modern conveniences to its guests.

Breakfast
The breakfast experience at the Renaissance New York Harlem Hotel appears to offer a mixed bag of reviews. While many guests found the breakfast satisfactory, noting its delicious offerings and commendable service, there is a recurring sentiment of discontent among others regarding pricing and clarity. The hotel's breakfast is not included with the stay and must be purchased separately, often with a $25 voucher provided. However, many guests find this voucher insufficient to cover the cost of an entire meal, with prices described as high especially for basic options like eggs and coffee.

Guests who enjoyed their meals praised the hearty servings, variety, and pleasant atmosphere of the dining area, often highlighting the accommodating staff. Nevertheless, dissatisfaction is noted with the limited menu, missing items, and lukewarm food. The stylish restaurant setting and vibrant ambiance add to the meal's appeal, although some patrons faced frustration with short breakfast hours and the need to navigate voucher policies. Despite the challenges, the mix of good food and service left a generally positive impression on many visitors.

Dinner
Nestled in the vibrant setting of Harlem, the Renaissance New York Harlem Hotel delivers a dining experience that largely delights its guests. The on-site restaurant consistently earns high praise for its outstanding and delicious meals. One of the highlights is its hip yet comfortable atmosphere that fits seamlessly within the NYC hotel's lively ambiance, often complete with entertainment. Guests appreciate the friendly and helpful restaurant staff, noting their dedication to enhancing the dining experience.

The restaurant's menu features generous servings that frequently satisfy local tastes, with every meal and drink—particularly the specials—being well-regarded and surprisingly affordable for a New York hotel. Despite the generally positive feedback, some guests have noted inconsistencies in the food quality, occasionally slow service, and a desire for more variety and healthier options on the menu.

Notably, the restaurant becomes a bustling spot in the evenings, welcomed by locals and visitors alike, though this popularity sometimes makes it challenging for hotel guests to find seating. There's also mention of a seating policy aimed at balancing service across wait staff, which can be limiting. Overall, the hotel's dining offerings are celebrated for their taste and ambiance, though some aspects may benefit from refinement.

Rooms
The Renaissance New York Harlem Hotel presents a blend of modern elegance and comfort, offering spacious and beautifully designed rooms that resonate with the vibrant spirit of Harlem. Guests frequently highlight the comfort of the beds and the overall cleanliness of the rooms, which often feature stunning city views through large windows that flood the spaces with natural light. Many appreciate the creative and inviting room layouts, which create a cozy yet large enough environment to feel at home, even if some rooms are on the smaller side.

Though the hotel does not provide amenities like fridges or microwaves in rooms, it excels in other areas, such as the quality bedding and immaculate cleanliness maintained by the diligent housekeeping staff, available upon request. The hotel’s decor and ambiance impress many, with interiors reflecting a modern twist on Harlem Renaissance themes, which contribute to the welcoming atmosphere of the space.

The convenient location near the subway, coupled with the hotel's proximity to several shops and restaurants, adds to its appeal for travelers eager to explore New York City. While some guests note the inclusion of open-plan bathrooms lacking privacy might not suit everyone, the overall consensus remains positive, praising the elegance and aesthetic appeal of the setting. The Renaissance New York Harlem Hotel emerges as a splendid choice for visitors seeking a distinctive and comfortable stay in a dynamic neighborhood.

Beds
At the Renaissance New York Harlem Hotel, guests consistently find their stay marked by exceptionally comfortable beds. Reviews rave about the cozy mattresses, making restful nights a guarantee for visitors. Guests frequently note that Marriott lives up to its reputation for providing amazing bedding, where comfort meets quality. Rooms are described as comfortable and spacious, offering a perfect retreat after a day of exploring the vibrant neighborhood. While some practical issues such as housekeeping services and bed height are mentioned, they do not overshadow the overall impression of a comfortable stay. Additionally, the hotel staff enhances the experience with their friendliness and prompt service, adding a welcoming touch to the inviting environment.

Cleanliness
Situated in a vibrant Harlem neighborhood, the Renaissance New York Harlem Hotel, with its proximity to metro stations and the Apollo Theater, presents a mixed bag of experiences regarding cleanliness. Many guests commend the hotel for its organized and spotless environment, describing it as beautiful, modern, and immaculate. The welcoming staff receives praise for their friendliness and professionalism, contributing to a pleasant stay. The design and comfort of the hotel, particularly the rooms with great city views, are noted as highlights, with beds lauded for their comfort.

Despite the overall positive feedback, some guests point out inconsistencies in the cleaning service. Instances of inadequate housekeeping, with specific mentions of unclean bed linens and leftover items from previous guests, detract from an otherwise satisfying experience. Certain reviews express disappointment with the housekeeping's attention to detail, such as the lack of daily replacement of coffee and water, insufficient towels and washcloths, and rooms not being serviced.

The hotel seems to oscillate between remarkable cleanliness and carelessness, which occasionally leaves guests wanting more consistency in housekeeping standards. While the cleanliness of the hotel is often praised, some visitors feel that the service does not always meet expectations, revealing areas needing improvement. Overall, the Renaissance New York Harlem Hotel offers a clean and inviting atmosphere, although greater consistency in housekeeping could enhance the guest experience further.

Staff
The Renaissance New York Harlem Hotel has received overwhelmingly positive feedback for its staff, who are frequently praised for being friendly, helpful, and professional. Many guests noted the exceptional attentiveness of the team, underscoring their commitment to fulfilling guest needs promptly and efficiently. Several reviews mentioned specific staff members who went above and beyond to ensure a comfortable and memorable stay, such as decorating rooms for special occasions and being particularly accommodating with reservations and changes. However, there are a few remarks about instances of unfriendliness and inefficiency among some staff members, indicating room for improvement in consistency. Despite minor criticisms, the majority of guests felt warmly welcomed, and many highlighted the overall professionalism and enthusiasm of the team, contributing to a delightful experience at the hotel.

Wi-Fi
Located in the vibrant area of Harlem, the Renaissance New York Harlem Hotel offers an appealing Wi-Fi experience overall. Many guests appreciate the fast and reliable internet connection, especially those who are Marriott members, who enjoy enhanced access. The hotel provides free Wi-Fi, contributing to a comfortable stay for most guests. Occasionally, some visitors encounter issues with connectivity or unexpected charges, but these are typically resolved with assistance from the helpful staff. Despite these occasional challenges, the positive feedback regarding the complementary and speedy Wi-Fi highlights it as a beneficial amenity for guests looking to stay connected during their visit.

Gym
The Renaissance New York Harlem Hotel's gym receives strong accolades from guests for its well-equipped fitness center. Visitors consistently note the variety of exercise equipment available, catering to diverse workout routines. The gym is praised not only for its functional aspects but also for the accompanying atmosphere, which adds to a positive workout experience. Additionally, the location provides convenient access to the waterfront, offering guests an opportunity for refreshing outdoor runs. Staff at the fitness center are commended for their attentiveness, further enhancing the overall experience.

Family
The Renaissance New York Harlem Hotel offers a mixed experience for families traveling with children. While the hotel boasts friendly and accommodating staff who go the extra mile to assist guests, there are areas needing improvement to enhance family-friendliness. A notable suggestion from guests is the addition of a small snack or souvenir store within the hotel premises. This would be beneficial for families, providing easy access to snacks and beverages, especially after restaurant hours. Additionally, some guests mentioned the need for smoke-free environments in communal areas like the lobby and lifts to ensure a more comfortable stay.

Despite these recommendations, some reviews suggest the hotel might be more suitable for couples or groups of friends rather than families. Guests noted that room sizes were a bit cramped for larger families, and there were occasional oversights like undelivered baby cots. Nonetheless, the rooms themselves are described as clean with impressive views of the city, and the hotel has accommodated families by allowing multiple guests in one room.

Accessibility options, such as rooms suitable for a disabled traveler, are also praised, showing the hotel's commitment to inclusivity. Overall, while the Renaissance New York Harlem Hotel has some strong points, particularly in terms of service and cleanliness, further improvements could make it a more appealing option for family stays.

3 Star
Nestled in the vibrant heart of Harlem, the Renaissance New York Harlem Hotel offers a mostly positive experience for its guests, although it does come with certain caveats. Guests appreciate the hotel's prime location, noting it as a nice spot to explore the historic and dynamic neighborhood. The hotel environment is clean, and the staff is frequently praised for their professionalism and politeness, especially those at the reception desk.

While the hotel provides beautiful views from the rooms and possesses a pleasant ambiance, it seems to fall short for some visitors expecting four-star service, given its position as a Marriott property. This has led to some dissatisfaction regarding the amenities and services offered. Despite these concerns, some guests mention that the property could be considered romantic if visited with the right company.

Affordability is another point of contention. Guests noted that the price was very affordable, however, others mentioned unexpected additional charges, such as taxes and fees, which dampened the experience. Overall, the hotel offers a decent stay that could be much improved with a few adjustments and more transparent pricing.

Business
Nestled in a prime location, the Renaissance New York Harlem Hotel offers an ideal setting for business travelers attending events at The Apollo Theater or conducting business at Columbia University. The hotel exudes a high-scale ambiance that caters to professional tastes, making it a suitable choice for those seeking comfort and style. Guests can take advantage of the spacious lounge and bar areas, which serve as excellent spots for daytime work sessions. The establishment’s proximity to convenient transportation makes navigating the city seamless, adding to its appeal for busy professionals.

Though some might find the street less picturesque, it boasts a vibrant atmosphere with nearby attractions. A potential minor inconvenience is the absence of a kettle in the room, but a coffee machine is available for brewing hot beverages. Visitors appreciate the super friendly and helpful staff, though there is room for improvement in providing essential business services, such as digital invoices. Overall, the Renaissance New York Harlem Hotel presents a compelling option with its blend of comfort, strategic location, and inviting workspaces.


No, Renaissance New York Harlem Hotel doesn't have any pool.

No, a spa isn't available at Renaissance New York Harlem Hotel.

No, Renaissance New York Harlem Hotel doesn't allow dogs.

No, parking facilities aren't available at Renaissance New York Harlem Hotel.

Yes, Renaissance New York Harlem Hotel has a gym.

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