Pestana Park Avenue
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Summary of reviewsPestana Park Avenue consistently receives positive reviews for its superb location in Midtown Manhattan. Guests appreciate its strategic position, providing easy access to major New York City landmarks such as Times Square, Bryant Park and Madison Avenue. Its proximity to Grand Central Station and quiet street setting further enhance its appeal, ensuring a peaceful yet convenient stay.
The hotel’s facilities are modern and well-maintained with many guests extolling the chic decor and useful amenities such as in-room Nespresso machines. Cleanliness is a strong point, as guests frequently commend the spotless, well-equipped rooms and hygienic bathrooms. Despite the rooms being compact with limited storage space, they are designed efficiently, featuring comfortable beds and high-quality toiletries that contribute to a cozy experience.
Staff at Pestana Park Avenue are often considered one of the hotel’s standout features. They are described as friendly, helpful and professional with specific members often mentioned for their exceptional service. This high level of customer service significantly enhances the inviting and comfortable atmosphere of the hotel.
The breakfast experience receives mixed reviews with many guests appreciating the simplicity of the "grab and go" offerings like fresh croissants and bagels, served along with coffee, tea and water. However, some guests express a desire for a more varied selection.
WiFi is generally reliable with good network speeds, although some guests have reported occasional connectivity issues. The hotel's dog-friendly policy, including complimentary pet snacks and waste bags, is well-regarded, adding convenience for pet owners.
Overall, Pestana Park Avenue provides excellent value for its moderate price. Its luxurious yet minimalist design, exceptional staff and prime location ensure a comfortable and pleasant stay, making it a desirable choice for travelers exploring New York City.
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The hotel’s facilities are modern and well-maintained with many guests extolling the chic decor and useful amenities such as in-room Nespresso machines. Cleanliness is a strong point, as guests frequently commend the spotless, well-equipped rooms and hygienic bathrooms. Despite the rooms being compact with limited storage space, they are designed efficiently, featuring comfortable beds and high-quality toiletries that contribute to a cozy experience.
Staff at Pestana Park Avenue are often considered one of the hotel’s standout features. They are described as friendly, helpful and professional with specific members often mentioned for their exceptional service. This high level of customer service significantly enhances the inviting and comfortable atmosphere of the hotel.
The breakfast experience receives mixed reviews with many guests appreciating the simplicity of the "grab and go" offerings like fresh croissants and bagels, served along with coffee, tea and water. However, some guests express a desire for a more varied selection.
WiFi is generally reliable with good network speeds, although some guests have reported occasional connectivity issues. The hotel's dog-friendly policy, including complimentary pet snacks and waste bags, is well-regarded, adding convenience for pet owners.
Overall, Pestana Park Avenue provides excellent value for its moderate price. Its luxurious yet minimalist design, exceptional staff and prime location ensure a comfortable and pleasant stay, making it a desirable choice for travelers exploring New York City.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
Pestana Park Avenue stands out as an ideal accommodation choice largely due to its superb location in Midtown Manhattan. It enjoys a strategic position, offering guests easy access to key New York City landmarks like Times Square, Bryant Park and Madison Avenue, making it perfect for both sightseeing and shopping. The hotel is a mere five-minute walk from Grand Central Station, facilitating convenient travel around the city. Despite being centrally located, it resides on a quiet and pleasant street, ensuring a peaceful stay away from the bustling chaos.
The surrounding area is replete with dining options and offers quick access to various subway lines, enhancing the overall convenience of the hotel. Its proximity to major attractions such as the Empire State Building and Broadway adds to its allure for tourists. Guests frequently highlight the safety and cleanliness of the location, contributing to a comfortable and worry-free environment.
Beyond location, Pestana Park Avenue garners praise for its well-maintained, modern facilities and the helpful, friendly staff. The boutique nature of the hotel ensures a relaxed vibe, while amenities like in-room Nespresso machines add a touch of comfort. With its prime location and welcoming atmosphere, Pestana Park Avenue serves as an excellent base for exploring all that New York City has to offer.
The breakfast experience at Pestana Park Avenue garners mixed reviews, but many guests appreciate the simplicity and complementary nature of the offerings. Each morning, guests can expect a "grab and go" breakfast comprising fresh croissants and bagels, complemented by coffee, tea and water, all provided free of charge. The availability of coffee and various snacks throughout the day scores points with many visitors, providing a quick and convenient start to their day.
While the breakfast selection is noted as being very basic with items like cream cheese, butter and jam available to accompany the bread and pastries, the quality of the coffee is frequently praised. Some guests found the breakfast area clean and pleasant, appreciating the fact that it was well-maintained.
However, several reviews mention that the breakfast selection is limited and early arrival is recommended to ensure availability. Some guests expressed a desire for more variety, such as the addition of boiled eggs or cereals, to add substance to the morning meal. Despite these limitations, the consensus seems to be that for a complimentary offering, the breakfast, although minimal, is satisfactory enough for a light start to the day.
On the flip side, a few guests were disappointed by the sparse nature of the breakfast with some mentioning their surprise at the absence of a more traditional or extensive continental breakfast, especially for the hotel's price range. Additionally, some reviewers pointed out inconsistencies, such as the unavailability of breakfast items that were supposed to be provided.
Overall, Pestana Park Avenue offers a simple, no-frills breakfast solution, primarily featuring coffee, bagels and croissants, which suits guests looking for a quick and easy option but might leave those seeking a more robust selection wanting more.
The rooms at Pestana Park Avenue have garnered mixed feedback from guests, primarily focusing on their compact size. Many guests noted that the rooms are smaller than expected with minimal space for luggage and personal belongings. Additionally, there is often no wardrobe or closet space, making it challenging to unpack or hang clothes. Despite their size, the rooms are well-equipped and modern, featuring amenities such as high-quality toiletries, a Nespresso machine and chic decor.
Cleanliness consistently receives high praise with numerous reviews mentioning that the rooms are very clean and well-maintained. The soundproofing is generally considered adequate, although some guests reported noise issues from air conditioners and neighboring rooms. Many appreciated the efficiency and functionality of the room design, highlighting features like drawers under the bed and a large walk-in shower. However, some encountered issues with room cleaning schedules and the responsiveness of staff to certain problems.
Views from the rooms often receive positive comments with several guests enjoying picturesque cityscapes, including unobstructed views of the Empire State Building and lovely balcony spaces. The bathrooms, while also small, are noted for being modern and offering good water pressure, though some encountered issues with noise and fixtures.
Elevator speed and noise from air conditioning units were common complaints, as were occasional problems with room furnishings and storage solutions. Despite these issues, the hotel’s location and the overall comfort of the rooms, albeit small, are frequently mentioned as positive aspects. Many found their stay cozy and pleasant, appreciating the thoughtful design and amenities provided.
Nestled in the heart of the city, Pestana Park Avenue has garnered rave reviews for its impressive bedding. Many guests have lauded the beds for being incredibly comfortable with phrases such as "super comfortable bed" and "very, very comfortable beds" frequently mentioned. The quality and comfort of the mattresses have not gone unnoticed, offering a restful sleep to weary travelers. Guests have also highlighted the bedding itself, which is described as clean, soft and pristine. Pillows add to the overall comfort, being consistently noted as "comfy" and "excellent."
Despite a few mentions of the beds being not wide enough or the rooms being a bit smaller than expected, the general consensus points to an overwhelmingly positive experience. Excellent interior decorating and the modern appeal of the rooms complement the comfortable beds, making Pestana Park Avenue a preferred choice for those seeking relaxation and rest in a bustling urban setting.
Pestana Park Avenue garners high praise from its guests for impeccable cleanliness and well-maintained facilities. The rooms, although described as small, are frequently highlighted for being spotless, modern and well-equipped. Guests commend the daily cleaning service and the fresh, hygienic furnishings. The bathrooms also receive special mention for their cleanliness and modern design. Despite a few isolated instances where the cleaning service did not meet expectations, the overall impression is that of a clean and comfortable stay. The hotel’s clean and quiet ambiance, friendly and helpful service and convenient central location make it a pleasing choice for travelers.
The staff at Pestana Park Avenue consistently receives high praise from guests, who describe them as incredibly friendly, helpful and accommodating. Whether assisting with check-in, check-out, luggage storage or organizing airport transfers, the staff's service is noted for being prompt and efficient. Particular individuals, such as Barry, Branden, Ruan, Lilly and Gregory, stand out for their exceptional service, going above and beyond to ensure a pleasant stay.
Guests frequently mention the professionalism and kindness of the staff, indicating that they feel valued and well-treated. The reception staff, in particular, is commended for their warm and welcoming demeanor with specific mentions of courteous and quick responses to any queries or issues. The overall atmosphere created by the staff seems to enhance the guest experience, making it memorable and positive.
Despite a few isolated incidents involving less favorable staff interactions, the majority of the feedback reflects a high standard of service. Staff members are frequently praised for their approachable nature, patience and willingness to assist regardless of the situation. This high level of customer service contributes significantly to the hotel's inviting and comfortable ambiance, encouraging guests to return.
The WiFi at Pestana Park Avenue is generally well-regarded by guests. Many found the internet service to be efficient with stable connections and good network speed. Positive aspects include easy access, a variety of wifi options and free wifi throughout the hotel. Some reviews highlight the internet working well all the time and the wifi speed being fast. However, feedback is mixed as some guests experienced issues with weak signals, slow speeds and occasional connectivity problems. A few reported difficulties in connecting or found the unprotected connection to be unreliable. Despite these occasional setbacks, the overall consensus leans toward a satisfactory internet experience for most guests.
The Pestana Park Avenue hotel receives praise for its excellent staff and good value with an affordable rate that appeals to many travelers. Its central location is a highlight, providing easy access to nearby areas. Guests appreciate the comfort of the sleeper sofas and the high-quality bath products, noting that the overall offering provides solid value for money.
Although the hotel maintains a clean and modern aesthetic that aligns closely with 4-star standards, there are several areas where it could improve. Some guests have experienced slow elevator service and have mentioned limited complimentary items and amenities. The rooms tend to be on the smaller side, which might not be suitable for larger families, but they still manage to provide a comfortable stay.
The Pestana Park Avenue is noted as a mid-tier 4-star hotel and provides an acceptable level of service and facilities for its moderate price. While it might not boast special events or extensive amenities, it stands out for its cleanliness, location and overall value.
Nestled in a prime location within walking distance to popular attractions, Pestana Park Avenue offers a luxurious stay marked by upscale, chic and cozy vibes. The hotel, which is almost brand new, boasts impeccably maintained furniture and pieces, delivering a sleek, modern and minimalist boutique-style design. Guests can relax in rooms equipped with luxury bedding and amenities, complemented by detailed-oriented touches such as a Nespresso maker and a kobotic espresso machine. The atmosphere is quiet and comfortable, enhanced by an updated look and high-end bath facilities. This combination of elements ensures a top guest experience with a true luxury feel.
Pestana Park Avenue stands out as a dog-friendly hotel with several amenities and services tailored to pet owners. The hotel's pet-friendliness is evident with complimentary pet snacks and free waste bags provided for convenience. Pets are allowed on the furniture, making it more comfortable for both pets and their owners. Additionally, the hotel offers pet amenities and provides a city pet guide, ensuring guests are well-informed about nearby pet-friendly areas and services. Dog-walking services are also easily accessible close by. Overall, the attentiveness to both dogs and their owners adds a great plus to the experience at Pestana Park Avenue.
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Location
The surrounding area is replete with dining options and offers quick access to various subway lines, enhancing the overall convenience of the hotel. Its proximity to major attractions such as the Empire State Building and Broadway adds to its allure for tourists. Guests frequently highlight the safety and cleanliness of the location, contributing to a comfortable and worry-free environment.
Beyond location, Pestana Park Avenue garners praise for its well-maintained, modern facilities and the helpful, friendly staff. The boutique nature of the hotel ensures a relaxed vibe, while amenities like in-room Nespresso machines add a touch of comfort. With its prime location and welcoming atmosphere, Pestana Park Avenue serves as an excellent base for exploring all that New York City has to offer.
Breakfast
While the breakfast selection is noted as being very basic with items like cream cheese, butter and jam available to accompany the bread and pastries, the quality of the coffee is frequently praised. Some guests found the breakfast area clean and pleasant, appreciating the fact that it was well-maintained.
However, several reviews mention that the breakfast selection is limited and early arrival is recommended to ensure availability. Some guests expressed a desire for more variety, such as the addition of boiled eggs or cereals, to add substance to the morning meal. Despite these limitations, the consensus seems to be that for a complimentary offering, the breakfast, although minimal, is satisfactory enough for a light start to the day.
On the flip side, a few guests were disappointed by the sparse nature of the breakfast with some mentioning their surprise at the absence of a more traditional or extensive continental breakfast, especially for the hotel's price range. Additionally, some reviewers pointed out inconsistencies, such as the unavailability of breakfast items that were supposed to be provided.
Overall, Pestana Park Avenue offers a simple, no-frills breakfast solution, primarily featuring coffee, bagels and croissants, which suits guests looking for a quick and easy option but might leave those seeking a more robust selection wanting more.
Rooms
Cleanliness consistently receives high praise with numerous reviews mentioning that the rooms are very clean and well-maintained. The soundproofing is generally considered adequate, although some guests reported noise issues from air conditioners and neighboring rooms. Many appreciated the efficiency and functionality of the room design, highlighting features like drawers under the bed and a large walk-in shower. However, some encountered issues with room cleaning schedules and the responsiveness of staff to certain problems.
Views from the rooms often receive positive comments with several guests enjoying picturesque cityscapes, including unobstructed views of the Empire State Building and lovely balcony spaces. The bathrooms, while also small, are noted for being modern and offering good water pressure, though some encountered issues with noise and fixtures.
Elevator speed and noise from air conditioning units were common complaints, as were occasional problems with room furnishings and storage solutions. Despite these issues, the hotel’s location and the overall comfort of the rooms, albeit small, are frequently mentioned as positive aspects. Many found their stay cozy and pleasant, appreciating the thoughtful design and amenities provided.
Beds
Despite a few mentions of the beds being not wide enough or the rooms being a bit smaller than expected, the general consensus points to an overwhelmingly positive experience. Excellent interior decorating and the modern appeal of the rooms complement the comfortable beds, making Pestana Park Avenue a preferred choice for those seeking relaxation and rest in a bustling urban setting.
Cleanliness
Staff
Guests frequently mention the professionalism and kindness of the staff, indicating that they feel valued and well-treated. The reception staff, in particular, is commended for their warm and welcoming demeanor with specific mentions of courteous and quick responses to any queries or issues. The overall atmosphere created by the staff seems to enhance the guest experience, making it memorable and positive.
Despite a few isolated incidents involving less favorable staff interactions, the majority of the feedback reflects a high standard of service. Staff members are frequently praised for their approachable nature, patience and willingness to assist regardless of the situation. This high level of customer service contributes significantly to the hotel's inviting and comfortable ambiance, encouraging guests to return.
Wi-Fi
4 Star
Although the hotel maintains a clean and modern aesthetic that aligns closely with 4-star standards, there are several areas where it could improve. Some guests have experienced slow elevator service and have mentioned limited complimentary items and amenities. The rooms tend to be on the smaller side, which might not be suitable for larger families, but they still manage to provide a comfortable stay.
The Pestana Park Avenue is noted as a mid-tier 4-star hotel and provides an acceptable level of service and facilities for its moderate price. While it might not boast special events or extensive amenities, it stands out for its cleanliness, location and overall value.
Luxury
Dog Friendly
No, Pestana Park Avenue doesn't have any pool.
No, a spa isn't available at Pestana Park Avenue.
Yes, Pestana Park Avenue welcomes dogs.
No, parking facilities aren't available at Pestana Park Avenue.
No, Pestana Park Avenue doesn't have a gym.
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