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Summary of reviewsMoxy NYC East Village stands out as a vibrant and well-situated hotel, receiving frequent praise for its strategic location in the heart of the East Village. Guests appreciate the hotel's proximity to a variety of restaurants, bars, shops and cultural landmarks such as Union Square, NYU and multiple subway stations. The lively neighborhood combined with the hotel's quiet ambiance provides an ideal blend of excitement and tranquility.
The on-site dining experiences are largely positive with high praise for the trendy Cathédrale restaurant and the rooftop bar. Guests particularly enjoyed the excellent food quality, fun atmosphere and beautiful dining spaces. The $30 food credit, while noted as a good offset for the high prices, added value to their dining. However, some desired more breakfast and lunch options.
Rooms, while compact, impressed guests with their modern, minimalist design and clever use of space. Impeccably clean and comfortable beds are frequently highlighted, though practical issues like limited storage and occasional noise were noted. Despite these, the overall room experience is positive, thanks to thoughtful decor and efficient design.
Cleanliness is another strong point with guests frequently commenting on the clean and stylish environment. While the infrequent cleaning schedule due to COVID-19 protocols was a concern for some, the general maintenance of cleanliness is commendable.
The staff at Moxy NYC East Village are widely praised for their friendliness, helpfulness and professionalism. Specific individuals were often noted for their exceptional service, contributing significantly to the positive guest experience.
Free wifi access and the gym facilities received mixed feedback with some guests finding the wifi strong and the gym well-equipped, while others noted occasional slow internet speeds and small gym size.
Parking options include valet services and nearby garage options. Though mixed reviews were received regarding the efficiency and cost, the availability of free street parking was noted as a plus.
Moxy NYC East Village aims to reflect a four-star character through its modern decor and cozy atmosphere. While some guests felt it met these standards, others suggested there is room for improvement. For business travelers, the unique charm and modern design offer a professional yet lively environment, although finding quiet workspaces can be challenging.
In summary, Moxy NYC East Village is highly recommended for its excellent location, comfortable rooms, vibrant dining options and outstanding staff, making it a favorite for those looking to explore New York City’s East Village. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Room Types
Guest room, 1 QueenOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Queen with Daybed, Guest roomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features a safe deposit box, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Guest room, 2 DoubleFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with streaming services. The unit has 2 beds.
Guest room, 4 Twin/Single Bed(s) bunkProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with streaming services. The unit offers 2 beds.
Guest Room, 1 KingOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with streaming services. The unit has 1 bed.
Executive Guest Room, 1 KingProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with streaming services. The unit offers 1 bed.
Quad Bunk, Guest room, 4 Twin bunk (Mobility and Hearing Accessible w/Roll-in Shower)The unit has 4 beds.
Double Double, Guest room, 2 Double (Mobility Accessible w/Roll-in Shower)The unit has 2 beds.
Executive, Executive Guest room, 1 King (Mobility Accessible w/Roll-in Shower)The unit has 1 bed.
Quad Bunk Room - Mobility/Hearing Accessible w/Roll In ShowerThe unit has 4 beds.
Queen Room - Mobility Accessible with Roll-in ShowerThe unit offers 1 bed.
Double Room with Two Double Beds - Mobility Accessible w/Roll In ShowerThe unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
The location of Moxy NYC East Village is a standout feature praised by guests. Situated centrally in the vibrant East Village, this hotel provides convenient access to a plethora of restaurants, bars, shops and entertainment venues. Guests frequently mentioned its proximity to major spots like Union Square, NYU, Webster Hall and multiple subway stations, which makes it an ideal base for exploring Manhattan.
Many reviews highlighted how the East Village’s lively atmosphere, abundant dining options and cultural hotspots were all within walking distance, adding to the appeal. The hotel’s location also offers a quiet respite from the hustle of nearby areas, which guests appreciated for its blend of excitement and tranquility. Moreover, the strategic placement of the hotel allows for easy travel across downtown and even to Brooklyn.
Additionally, the hotel’s design, friendly staff and comfortable amenities were often noted but always secondary to the excellent and central location. This makes Moxy NYC East Village a favorite for those wanting a well-situated and accessible spot to explore the best of New York City.
Breakfast
At Moxy NYC East Village, breakfast reviews reflect a mix of experiences with many guests appreciating the convenience and quality, while others noted limitations. The standout feature for many guests is the $30 daily credit, which can be used towards breakfast and drinks. This allowance is considered useful and covers the cost of light breakfast options available at the hotel’s small café. Here, the breakfast offerings typically consist of pastries, croissants and excellent coffee, which many found delicious and satisfying.
The café's pastries and coffee garnered particular praise with guests enjoying the fresh barista-made drinks and bakery items. Free coffee in the morning is also a notable highlight, appreciated by many. Although there is no traditional breakfast restaurant, the grab-and-go style café provides a practical solution for those looking for a quick start to their day.
On the downside, some guests felt the breakfast selection was overly limited, lacking in variety and expensive. There were calls for more varied and healthier options like fruits, yogurt, eggs and oatmeal. The absence of a more substantial breakfast and the reliance on pastries and coffee did not meet the expectations of all guests, especially those looking for a more filling and balanced meal.
Service received mixed feedback; while some lauded the helpful staff and good service, others noted occasional shortages of items like coffee and limited availability of breakfast items if one arrives later in the morning. Changes related to COVID-19 also impacted guest satisfaction with some expressing disappointment over the simplified breakfast options and the need for better handling of these temporary measures.
In summary, while the breakfast setup at Moxy NYC East Village has its strengths, especially the convenient café and quality coffee, there are areas that could benefit from more variety and better consistency to cater to the diverse preferences of its guests.
Dinner
The Moxy NYC East Village offers a memorable dining experience that guests have found largely positive. The hotel's on-site restaurants and bars receive high praise for their delicious food and drinks, especially noting the exceptional quality at the trendy Cathédrale restaurant and the rooftop bar. Visitors also appreciate the beautiful and comfortable dining spaces, including the cozy courtyard and chic, candle-lit settings perfect for evening dinners.
Guests commend the lively atmosphere of the bars and restaurants, describing them as fun and fabulous with a variety of options for dining and socializing. Happy hour, in particular, is a hit. Although some mention the food and drink prices as expensive, they also acknowledge the $30 food credit provided, which offsets some of the costs.
The rooftop bar stands out as an extraordinary feature, offering not just great views but also fantastic cocktails, despite being busy and noisy at times. The staff generally receives positive remarks for their helpfulness and friendliness, enhancing the overall experience.
A few areas for improvement include having more dining options for breakfast and lunch and dealing with occasional noise due to the bustling nightlife. Still, the hotel's central location near Union Square and the multitude of bars and restaurants within and around the hotel make it a convenient and enjoyable stay for those looking to explore East Village’s vibrant scene.
Rooms
The rooms at Moxy NYC East Village are compact yet impeccably clean and comfortable. Clever design and efficient use of space are recurring highlights, reflecting modern and minimalist aesthetics. Despite their small size, the rooms are well-equipped and include thoughtful decor details. Beds are consistently noted for their comfort and many guests appreciate the serene ambiance despite the bustling location.
However, some practical issues do arise due to the room dimensions. Limited storage space and minimal furniture are common critiques and the lack of certain amenities like a mini fridge, kettle or daily housekeeping during the pandemic has left some guests wanting more. Noise from nearby elevators and external sources occasionally disturbs the tranquility.
While these rooms might feel cramped to some, especially for longer stays or larger groups, the intelligent layout and contemporary style manage to offer a cozy and efficient stay. The overall experience is generally positive with many guests enjoying the unique and lively atmosphere of the hotel and its East Village location.
Beds
The beds at Moxy NYC East Village have garnered consistently positive feedback from guests, highlighting their exceptional comfort. Descriptors such as super comfortable, very comfortable and super comfy frequently appear in the reviews, underscoring the hotel’s commitment to providing a restful sleep experience. Guests often mention that the beds were so inviting that they found it hard to leave them.
Though the beds were widely praised, a few comments noted some practical challenges. In some rooms, beds were pushed against the window or attached to the wall, making them hard to access from all sides and sometimes causing difficulties with bedding that did not fit properly. Despite these minor inconveniences, guests generally found the bed quality superb, often describing them as some of the most comfortable hotel beds they've experienced.
Additionally, the hotel is recognized for its good value and functional rooms, reinforcing that the comfort of the beds complements the overall positive stay experience. There were some comments about smaller beds in double-double rooms and concerns about room space, but the overwhelmingly positive remarks about bed comfort largely overshadow these issues.
Overall, if bed comfort is a priority, Moxy NYC East Village is highly recommended for achieving a good night's sleep.
Cleanliness
Moxy NYC East Village generally receives positive reviews for its cleanliness with many guests noting that the rooms are clean and comfortable. Visitors frequently comment on the modern, vibey and fun atmosphere of the hotel, complemented by tidy, functional and whimsically designed rooms. The beds and linens are mentioned as being very clean and the cleaning staff is described as friendly and thorough.
However, there are occasional criticisms about cleanliness in areas such as the bathroom floors and common areas, where dust and dirty grout were noted. Some guests expressed disappointment with the hotel’s cleaning schedule, as rooms are cleaned only every four days due to COVID-19 protocols, which made the overall cleanliness sometimes feel inadequate. There were a few instances where rooms were not cleaned on arrival or required guests to request cleaning multiple times.
Overall, while the cleanliness is generally praised, the infrequency of cleaning services and some isolated cleanliness issues suggest there is room for improvement in maintaining consistency throughout the hotel. Despite these challenges, the majority of guests find the clean and stylish environment of Moxy NYC East Village to be a commendable feature of their stay.
Staff
Moxy NYC East Village prides itself on having a team of exceptional staff who leave a lasting impression on guests through their friendliness, helpfulness and professionalism. Guests consistently highlight the welcoming and accommodating nature of the staff with many specific mentions of individuals like Catalina, Maria and Nicki who went above and beyond to provide excellent service.
The front desk is frequently praised for being courteous and efficient, ensuring a smooth check-in process. A standout feature of the hotel is its friendly and knowledgeable staff who assist guests with navigating the city and offer valuable tips. Many guests also appreciated the staff’s efforts in handling luggage and providing comfort during their stay.
Despite the overwhelmingly positive feedback, a few reviews mentioned instances where the service fell short, such as occasional rudeness from the cleaning and bar staff and issues with room check-ins. Some guests noted that the front desk could be more organized and consistent.
Overall, the consistent theme is the warm, attentive and helpful staff who contribute significantly to the positive experience at Moxy NYC East Village, making it a preferred choice for many visitors looking for excellent customer service in Manhattan.
Wi-Fi
The wifi service at Moxy NYC East Village received mixed feedback from guests. Some highlighted that the complimentary free wifi was strong throughout and sufficient for connecting to streaming services like Netflix. Positive mentions also noted the good and decent quality of the wifi. However, there were criticisms as well with some reviews indicating slow internet speeds and non-functional service at times. Despite these issues, the availability of free wifi remains a notable amenity for guests.
Gym
Moxy NYC East Village offers a gym that has received a mix of feedback from guests. Many found the gym to be great, describing it as well-equipped and in excellent shape with nice facilities available for use at any time of the day. However, some guests noted that the gym is quite small, while others appreciated it despite its size. Though the majority of feedback is positive, a few did mention issues such as non-functional equipment or ambiguity about off-site gym availability. Additionally, there were comments valuing the accessibility and utility of the gym facilities for general use. Overall, while compact, the gym provides a satisfactory workout space for most guests.
Parking
Moxy NYC East Village offers various parking options, including valet services for an additional fee, though some found this service took longer than expected. A notable convenience is the availability of free street parking, albeit with potential accessibility limitations. While the hotel itself does not offer dedicated parking, nearby garage options are available, albeit at a higher cost. Overall, the parking system received mixed feedback but had sufficient alternatives to accommodate different preferences.
4 Star
Moxy NYC East Village combines modern decor with a cozy atmosphere, aiming to reflect a four-star character. The hotel is particularly noted for its cleanliness and contemporary design, which contributes to its appeal. Despite this, there are mixed feelings about whether it truly meets four-star standards with some guests suggesting it falls short in certain areas. Nonetheless, many guests find it very good and top class, appreciating the overall quality and the stylish, comfortable environment.
Business
Moxy NYC East Village offers a unique experience that blends aesthetic comfort with a professional environment, making it a notable option for corporate visitors. Although the hotel boasts a quirky charm that's distinct from typical business hotels, it maintains a modern and professional atmosphere suitable for business travelers.
The lounge spaces in the hotel are particularly highlighted as incredible, providing a vibrant area for relaxation after a day of meetings. However, it is worth noting that these areas might not be ideal for work due to the continuous party music, even early in the morning. Guests looking to get work done might find the lack of quiet spaces and inadequate work areas in rooms a bit challenging.
While the business facilities and professional environment are strong points, some guests found the limited opening hours of the bars a minor inconvenience. The hotel’s rooftop is also mentioned, indicating a potential spot for relaxation or casual meetings.
On a positive note, the hotel's location is highly convenient for exploring the city, making it easy for business travelers to unwind and enjoy the urban surroundings after work hours.
Overall, Moxy NYC East Village is excellent for those who prioritize location and ambiance, though it may fall short in catering to the needs of those requiring dedicated workspaces.
Luxury
The Moxy NYC East Village is a stylish, well-appointed retreat that captures an urban and modern vibe, creating a perfect boutique hotel experience. Guests frequently highlight the property's cleanliness and top-class amenities, which include excellent lounge and work spaces, as well as great venues with a particular nod to the Tao restaurants. The central location also adds to its appeal, making it a convenient base for exploring the city.
The hotel's attention to detail and overall aesthetic have been highly praised, giving it a beautiful and fancy ambiance that many guests appreciate. The structure and furnishings exhibit high-end qualities similar to those found in luxury accommodations.
However, despite these positive aspects, some reviews indicate concerns regarding the value for money, pointing out the high cost and additional resort fees. While the general vibe and service are commendable, some feel the hotel does not match the luxury implied by its price point, noting issues with interior design and overall service satisfaction.
No, Moxy NYC East Village doesn't have any pool.
No, a spa isn't available at Moxy NYC East Village.
Yes, Moxy NYC East Village welcomes dogs.
Yes, parking facilities are available at Moxy NYC East Village.