Hyatt House New York/Chelsea
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Summary of reviewsHyatt House New York/Chelsea presents an attractive blend of comfort, convenience and functionality, making it a suitable choice for a variety of travelers. Located centrally in Manhattan's vibrant Chelsea neighborhood, the hotel offers easy access to key subway lines, major attractions like Times Square, Madison Square Garden and the Empire State Building, as well as numerous dining and shopping options. Its quiet yet central location and panoramic views—highlighted by sights such as the iconic Empire State Building—further enhance the appeal.
While the complimentary breakfast receives mixed reviews, many guests appreciate the variety and value it offers, despite some criticisms about limited options and crowded conditions. Dinner options also cater to diverse preferences, from enjoying a meal in the equipped kitchen within guest rooms to exploring the plethora of excellent local restaurants. Though the on-site restaurant’s dinner options might seem pricey to some, the nearby dining venues help maintain dining flexibility for guests.
Guests frequently praise the hotel's rooms for their cleanliness, spacious layouts and modern amenities. With comfortable beds and large windows offering stunning city views, the rooms are described as bright and inviting. Families particularly appreciate the spacious suites with kitchenettes and adequate bedding arrangements. While some minor issues like smaller room sizes and occasional lighting concerns are noted, these do not significantly detract from the overall positive feedback.
Cleanliness is a strong point with guests consistently noting the meticulous housekeeping and well-maintained common areas. The staff further enhance the experience with their friendly, helpful and accommodating demeanor, significantly contributing to a pleasant stay.
Complimentary Wi-Fi is another highlighted feature with guests praising its speed and reliability, essential for both business and leisure activities. The gym, situated on the top floor with impressive views, offers a functional space for workouts, despite some suggestions for additional equipment and better temperature control.
Families find Hyatt House New York/Chelsea particularly welcoming and well-suited for their needs with spacious rooms, kitchenettes and a central location making it easy to explore the city. The beds receive high marks for comfort, aiding restful sleep, though the sofa beds garner less enthusiasm.
As a three-star hotel, Hyatt House New York/Chelsea meets expectations with a good value-for-money proposition, clean accommodations and a prime location. While there are minor areas for improvement, such as breakfast variety and elevator availability, the overall experience aligns well with its rating.
For business travelers, the hotel’s convenience, functionality and strategic location make it an excellent choice. Overall, Hyatt House New York/Chelsea is highly commended for its central location, comfortable rooms, cleanliness and friendly staff, ensuring a memorable stay in the heart of New York City.
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While the complimentary breakfast receives mixed reviews, many guests appreciate the variety and value it offers, despite some criticisms about limited options and crowded conditions. Dinner options also cater to diverse preferences, from enjoying a meal in the equipped kitchen within guest rooms to exploring the plethora of excellent local restaurants. Though the on-site restaurant’s dinner options might seem pricey to some, the nearby dining venues help maintain dining flexibility for guests.
Guests frequently praise the hotel's rooms for their cleanliness, spacious layouts and modern amenities. With comfortable beds and large windows offering stunning city views, the rooms are described as bright and inviting. Families particularly appreciate the spacious suites with kitchenettes and adequate bedding arrangements. While some minor issues like smaller room sizes and occasional lighting concerns are noted, these do not significantly detract from the overall positive feedback.
Cleanliness is a strong point with guests consistently noting the meticulous housekeeping and well-maintained common areas. The staff further enhance the experience with their friendly, helpful and accommodating demeanor, significantly contributing to a pleasant stay.
Complimentary Wi-Fi is another highlighted feature with guests praising its speed and reliability, essential for both business and leisure activities. The gym, situated on the top floor with impressive views, offers a functional space for workouts, despite some suggestions for additional equipment and better temperature control.
Families find Hyatt House New York/Chelsea particularly welcoming and well-suited for their needs with spacious rooms, kitchenettes and a central location making it easy to explore the city. The beds receive high marks for comfort, aiding restful sleep, though the sofa beds garner less enthusiasm.
As a three-star hotel, Hyatt House New York/Chelsea meets expectations with a good value-for-money proposition, clean accommodations and a prime location. While there are minor areas for improvement, such as breakfast variety and elevator availability, the overall experience aligns well with its rating.
For business travelers, the hotel’s convenience, functionality and strategic location make it an excellent choice. Overall, Hyatt House New York/Chelsea is highly commended for its central location, comfortable rooms, cleanliness and friendly staff, ensuring a memorable stay in the heart of New York City.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Located in the heart of Manhattan, Hyatt House New York/Chelsea offers a prime location for exploring the city. Positioned between two significant subway lines, guests can easily access any part of New York. The hotel sits in a central and convenient spot, providing short walks to major attractions such as Herald Square, Times Square, Madison Square Garden and the Empire State Building. Visitors appreciate the nearby restaurants, shops and grocery stores, making it effortless to enjoy local dining and shopping experiences.
The vibrant neighborhood of Chelsea further enhances the hotel's appeal. Many reviews highlight the quiet yet central location, away from the hustle and bustle of Times Square but still in proximity to numerous subway stations for convenient travel. The views from the hotel, including those of the Empire State Building, add to the overall experience.
Whether visiting for work or leisure, guests find the location ideal for sightseeing tours with many popular landmarks within walking distance. The hotel's strategic positioning makes it a perfect starting point to explore both uptown and downtown Manhattan, offering visitors an opportunity to discover the city 24/7. Overall, the excellent and central location of Hyatt House New York/Chelsea is a significant advantage, ensuring a memorable and convenient stay in the Big Apple.
The breakfast experience at Hyatt House New York/Chelsea appears to be a mixed bag. Many guests appreciated the complimentary breakfast service, noting that it was a decent way to start the day with a variety of options including fruits, yogurt and both savory and sweet dishes. Some highlighted the breakfast as good or even great by American standards, emphasizing the value and convenience of having it included in their stay. There were mentions of hearty and plentiful buffets with generous portions, which were appreciated by travelers seeking to save money.
However, there were recurring points of criticism. Several guests mentioned the limited variety and basic nature of the breakfast, pointing out that it became monotonous after a few days. Complaints about the early closing time, small breakfast room and crowded conditions were common. Some guests found the quality of certain items to be subpar, citing issues like processed foods, lack of fresh fruits and reheated coffee. The behavior of the breakfast staff was also mixed with some guests finding them adequate and others describing encounters with rude or unfriendly staff members.
Overall, while the breakfast at Hyatt House New York/Chelsea offers convenience and a satisfactory start to the day for many, there is room for improvement in terms of variety, quality and the breakfast experience.
Hyatt House New York/Chelsea offers a versatile dining experience well-suited to various preferences. An equipped kitchen is available, providing guests the convenience to prepare their own light dinners, which can be enjoyed at the provided dining area. This feature enhances the aparthotel aspect of the stay, allowing guests to dine comfortably without stepping out.
For those preferring to explore local dining, the neighborhood boasts an array of excellent restaurants and bars just a block away. There are great dining options close to the hotel, from affordable eateries to more upscale venues. Some guests highlight the convenience of having many good restaurants nearby, ensuring a variety of choices.
While the hotel's restaurant has received praise for its fantastic and enjoyable menu, it should be noted that dinner options on-site might be considered overpriced by some. Nonetheless, the proximity of many great dining places around the hotel easily compensates for the lack of more extensive on-site dinner options. Additionally, there's the benefit of having food delivered to the reception, further adding to the dining flexibility.
Overall, Hyatt House New York/Chelsea is a great venue for exploring Manhattan's culinary scene, whether dining in with a home-cooked meal or venturing out to the numerous excellent restaurants in the vicinity.
The rooms at Hyatt House New York/Chelsea consistently receive positive feedback for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained and modern interiors, often highlighting the large windows that offer stunning views of iconic New York landmarks, such as the Empire State Building and One World Trade Center. The rooms are described as bright, equipped with practical amenities like kitchenettes, microwaves and coffee makers, making them convenient for longer stays.
Visitors often mention the comfort of the beds and the well-functioning showers, contributing to an overall relaxing stay. The rooms, especially the suites on the higher floors, are noted for their panoramic city views, adding a luxurious touch to the experience. Cleanliness is a recurring theme with rooms being described as spotless and neatly arranged.
However, some guests did find the room sizes smaller than expected, particularly when accommodating more than two people. While a few reviews pointed out issues with lighting and dated fixtures, these were not common themes. Despite occasional minor issues, the overall feedback emphasizes the hotel’s spacious layouts, comfortable amenities and breathtaking views, making it a solid choice for both business and leisure travelers looking for a pleasant stay in the heart of New York City.
The beds at Hyatt House New York/Chelsea consistently receive high praise from guests. Descriptions such as big, comfortable and super comfortable were common with many guests highlighting the excellent quality of both the beds and the bedding. Numerous reviewers mentioned the beds being very comfortable, ensuring a good night's sleep. The bedding was noted for its comfort with some calling it superb and exceptional, especially by New York City standards.
Guests also appreciated the spaciousness of the beds, noting the availability of king-size and queen-size options, which were often reported as being very comforting. Positive remarks about daily clean towels and the general cleanliness of the rooms added to the overall satisfaction. The comfort of the pillows also did not go unnoticed, contributing to the overall restful experience.
However, some reviewers pointed out that the sofa beds were not as comfortable with terms like uncomfortable and very worn out being used. There were also mentions of occasional issues like soft mattresses and the quick assembly of beds without duvets. Despite these minor concerns, the overall sentiment remains positive, celebrating the cozy and restful sleeping arrangements that the hotel provides.
Guests at the Hyatt House New York/Chelsea frequently highlight the hotel's cleanliness as a notable feature. Most reviews commend the hotel for its very clean rooms and daily housekeeping service, ensuring that towels and amenities are regularly refreshed. The meticulous cleaning standards are praised with some reviewers describing their rooms as spotlessly clean and new in appearance. Guests appreciate the modern and well-maintained facilities, lending to a comfortable and pleasant stay.
The cleanliness extends beyond just the rooms with common areas such as the lobby and hallways often mentioned as clean and tidy, though there are occasional comments about specific areas needing more attention, such as the bar chairs and hallway carpets. Some reviews point out that housekeeping can be slow at times and might not always follow a consistent schedule. However, despite these minor issues, the overall sentiment remains positive with many guests finding their accommodations to be exceptionally clean and comfortable.
The reviews about the staff at Hyatt House New York/Chelsea paint a glowing picture of excellent customer service. Guests consistently highlight the friendly, helpful and accommodating nature of the staff members. Special mentions go to the breakfast room and reception staff for their kindness and professionalism. The reviews describe a team that is not only attentive and responsive but also makes an effort to ensure guests feel welcomed and valued. While there are occasional mentions of less favorable experiences, these seem to be exceptions rather than the rule. Overall, the hotel staff is praised for being a significant contributing factor to an enjoyable stay, marked by politeness, efficiency and an eagerness to assist with any needs.
The Wi-Fi at Hyatt House New York/Chelsea generally receives positive remarks. Guests frequently highlight the fast and stable internet, which is praised for its seamless connections throughout the hotel. Many appreciate the complimentary Wi-Fi, noting its strong performance, ideal speed for work and reliable coverage in all areas. Although there were occasional mentions of the Wi-Fi being a bit spotty or patchy in some rooms, these instances appear to be exceptions rather than the rule. Overall, the internet service is considered efficient and satisfactory, catering well to the needs of both leisure and business travelers.
Hyatt House New York/Chelsea offers a gym located on the hotel’s top floor, providing guests with breathtaking views of New York's iconic towers. Despite its size being described as small, the gym is generally noted for being functional and well-equipped with essential workout machines, including treadmills placed against fully glazed windows. Visitors appreciate the gym's decent equipment, even though it could benefit from a few upgrades and more comprehensive amenities. There are minor suggestions for improvement, such as increasing the size of the towels and adding lighter weights. The facility also gets mixed reviews regarding its temperature control. Guests find the recreational area with a small table on the top floor particularly convenient. Overall, the gym offers an adequate place for fitness with the added bonus of stunning city views.
Hyatt House New York/Chelsea garners high praise for being an ideal choice for families. Guests consistently highlighted the hotel’s family-friendly atmosphere, describing it as exceptional and perfect for family stays. Many reviews noted the spacious and well-equipped rooms with features such as pack n plays for toddlers and suites large enough for families, making it easy to accommodate kids of all ages. The inclusion of kitchenettes in family rooms received special mention, providing added convenience for those traveling with children.
The availability of two queen-size beds in some rooms was appreciated, especially when traveling with older children or teenagers. Additionally, the sufficient breakfast offerings were a hit among young guests. The hotel's central location further adds to its appeal, making it easy for families to explore New York City.
However, a few reviews pointed out minor downsides such as inadequate storage and tiny dressers. Despite this, the overall sentiment remains overwhelmingly positive with numerous recommendations for family trips and praises for the welcoming atmosphere and kid-friendly facilities. Families were happy to find a comfortable haven in the bustling city with ample space and amenities to ensure a pleasant stay.
Hyatt House New York/Chelsea offers a decent three-star experience with a few caveats that potential guests should consider. Located in a great address in Manhattan, the hotel presents clean and spacious rooms with a kitschy design, making it an appealing choice for a budget stay. Despite some opinions that the hotel might be a bit overpriced for the standard offered, it aligns well with the expectations of its three-star rating.
Guests frequently commented on the breakfast being ordinary with little to no variation during their stay. While the breakfast quality could be improved, the hotel's location and overall cleanliness seem to balance this downside for many visitors.
Facilities-wise, one notable concern was the presence of only two elevators for the entire hotel, which might be an inconvenience during peak times. Additionally, some elements such as the bathtub could benefit from updates. On the positive side, the hotel's cost/benefit ratio and value for money were often highlighted, making it an affordable option in an otherwise pricey Manhattan setting.
Overall, the Hyatt House New York/Chelsea meets the typical standards of a three-star hotel, offering great value and a good address in the city. It may not surpass other Manhattan hotels in terms of luxury, but it fulfills the expectations for a reasonable budget stay in New York.
Hyatt House New York/Chelsea is highly regarded by business travelers for its convenience and functionality. Ideally situated for those looking to explore Manhattan around the clock, the hotel offers efficient services tailored to business needs. Guests appreciate the quick check-in and check-out processes and commend the hotel for its seamless internet connectivity, which allows for uninterrupted work sessions.
The hotel offers a well-equipped business center and conference space, making it a practical choice for both individuals and groups on business travel. Rooms are described as nicely decorated and functional, providing all the essentials for a comfortable and productive stay.
While there may be some limitations like the lack of a dinner-time room service and no lobby sitting area, the availability of good wifi and workspaces makes up for these minor shortcomings. Despite its three-star service rating, the hotel consistently meets the primary requirements of business travelers, making it a solid option for short business trips.
Hyatt House New York/Chelsea offers a commendable level of accessibility for guests with disabilities. The hotel features fully accessible elevators and entrances, making navigation within the property hassle-free. Accessible facilities and specific wheelchair-friendly rooms are available, catering to a range of needs. Guests have highlighted the hotel's prime location in central Manhattan, which ensures easy access to public transportation and nearby subway stations. This makes major attractions readily reachable within 20-30 minutes. Additionally, rooms and common areas are maintained with high cleanliness standards. However, there were some comments suggesting that certain aspects of accessibility could still be improved. Overall, Hyatt House New York/Chelsea provides a convenient and well-connected stay, particularly benefiting those requiring accessible accommodations.
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Location
The vibrant neighborhood of Chelsea further enhances the hotel's appeal. Many reviews highlight the quiet yet central location, away from the hustle and bustle of Times Square but still in proximity to numerous subway stations for convenient travel. The views from the hotel, including those of the Empire State Building, add to the overall experience.
Whether visiting for work or leisure, guests find the location ideal for sightseeing tours with many popular landmarks within walking distance. The hotel's strategic positioning makes it a perfect starting point to explore both uptown and downtown Manhattan, offering visitors an opportunity to discover the city 24/7. Overall, the excellent and central location of Hyatt House New York/Chelsea is a significant advantage, ensuring a memorable and convenient stay in the Big Apple.
Breakfast
However, there were recurring points of criticism. Several guests mentioned the limited variety and basic nature of the breakfast, pointing out that it became monotonous after a few days. Complaints about the early closing time, small breakfast room and crowded conditions were common. Some guests found the quality of certain items to be subpar, citing issues like processed foods, lack of fresh fruits and reheated coffee. The behavior of the breakfast staff was also mixed with some guests finding them adequate and others describing encounters with rude or unfriendly staff members.
Overall, while the breakfast at Hyatt House New York/Chelsea offers convenience and a satisfactory start to the day for many, there is room for improvement in terms of variety, quality and the breakfast experience.
Dinner
For those preferring to explore local dining, the neighborhood boasts an array of excellent restaurants and bars just a block away. There are great dining options close to the hotel, from affordable eateries to more upscale venues. Some guests highlight the convenience of having many good restaurants nearby, ensuring a variety of choices.
While the hotel's restaurant has received praise for its fantastic and enjoyable menu, it should be noted that dinner options on-site might be considered overpriced by some. Nonetheless, the proximity of many great dining places around the hotel easily compensates for the lack of more extensive on-site dinner options. Additionally, there's the benefit of having food delivered to the reception, further adding to the dining flexibility.
Overall, Hyatt House New York/Chelsea is a great venue for exploring Manhattan's culinary scene, whether dining in with a home-cooked meal or venturing out to the numerous excellent restaurants in the vicinity.
Rooms
Visitors often mention the comfort of the beds and the well-functioning showers, contributing to an overall relaxing stay. The rooms, especially the suites on the higher floors, are noted for their panoramic city views, adding a luxurious touch to the experience. Cleanliness is a recurring theme with rooms being described as spotless and neatly arranged.
However, some guests did find the room sizes smaller than expected, particularly when accommodating more than two people. While a few reviews pointed out issues with lighting and dated fixtures, these were not common themes. Despite occasional minor issues, the overall feedback emphasizes the hotel’s spacious layouts, comfortable amenities and breathtaking views, making it a solid choice for both business and leisure travelers looking for a pleasant stay in the heart of New York City.
Beds
Guests also appreciated the spaciousness of the beds, noting the availability of king-size and queen-size options, which were often reported as being very comforting. Positive remarks about daily clean towels and the general cleanliness of the rooms added to the overall satisfaction. The comfort of the pillows also did not go unnoticed, contributing to the overall restful experience.
However, some reviewers pointed out that the sofa beds were not as comfortable with terms like uncomfortable and very worn out being used. There were also mentions of occasional issues like soft mattresses and the quick assembly of beds without duvets. Despite these minor concerns, the overall sentiment remains positive, celebrating the cozy and restful sleeping arrangements that the hotel provides.
Cleanliness
The cleanliness extends beyond just the rooms with common areas such as the lobby and hallways often mentioned as clean and tidy, though there are occasional comments about specific areas needing more attention, such as the bar chairs and hallway carpets. Some reviews point out that housekeeping can be slow at times and might not always follow a consistent schedule. However, despite these minor issues, the overall sentiment remains positive with many guests finding their accommodations to be exceptionally clean and comfortable.
Staff
Wi-Fi
Gym
Family
The availability of two queen-size beds in some rooms was appreciated, especially when traveling with older children or teenagers. Additionally, the sufficient breakfast offerings were a hit among young guests. The hotel's central location further adds to its appeal, making it easy for families to explore New York City.
However, a few reviews pointed out minor downsides such as inadequate storage and tiny dressers. Despite this, the overall sentiment remains overwhelmingly positive with numerous recommendations for family trips and praises for the welcoming atmosphere and kid-friendly facilities. Families were happy to find a comfortable haven in the bustling city with ample space and amenities to ensure a pleasant stay.
3 Star
Guests frequently commented on the breakfast being ordinary with little to no variation during their stay. While the breakfast quality could be improved, the hotel's location and overall cleanliness seem to balance this downside for many visitors.
Facilities-wise, one notable concern was the presence of only two elevators for the entire hotel, which might be an inconvenience during peak times. Additionally, some elements such as the bathtub could benefit from updates. On the positive side, the hotel's cost/benefit ratio and value for money were often highlighted, making it an affordable option in an otherwise pricey Manhattan setting.
Overall, the Hyatt House New York/Chelsea meets the typical standards of a three-star hotel, offering great value and a good address in the city. It may not surpass other Manhattan hotels in terms of luxury, but it fulfills the expectations for a reasonable budget stay in New York.
Business
The hotel offers a well-equipped business center and conference space, making it a practical choice for both individuals and groups on business travel. Rooms are described as nicely decorated and functional, providing all the essentials for a comfortable and productive stay.
While there may be some limitations like the lack of a dinner-time room service and no lobby sitting area, the availability of good wifi and workspaces makes up for these minor shortcomings. Despite its three-star service rating, the hotel consistently meets the primary requirements of business travelers, making it a solid option for short business trips.
Accessible
No, Hyatt House New York/Chelsea doesn't have any pool.
No, a spa isn't available at Hyatt House New York/Chelsea.
Yes, Hyatt House New York/Chelsea welcomes dogs.
No, parking facilities aren't available at Hyatt House New York/Chelsea.
Yes, Hyatt House New York/Chelsea has a gym.
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