Hudson River Hotel

New York 40.75540400, -73.99733200 , 442 West 36th Street (Show on Map)
5.5
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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Hudson River Hotel is commended for its prime location, placing guests near New York City's must-see attractions such as Hudson Yards, Times Square, Penn Station and Midtown hotspots like the Empire State Building and Madison Square Garden. This convenience, coupled with its reasonable pricing, makes it an appealing choice for those eager to explore Manhattan.

Although the hotel does not provide breakfast, leading some guests to adjust their plans accordingly, the rooms receive mixed reviews. While some guests appreciated the comfortable beds and basic amenities like a fridge and city views, many found the rooms cramped and in need of renovations. Cleanliness is a significant concern with reports of dirty carpets, stained linens, moldy bathrooms and a general lack of upkeep detracting from the overall experience.

Staff interactions varied with many guests praising the friendly and helpful nature of the housekeeping staff and some receptionists. However, instances of unprofessionalism and unfriendliness, particularly from certain members of the reception and management, were noted. This inconsistency in service affected the overall satisfaction of several visitors.

Complimentary WiFi is offered, but its reliability tends to fluctuate with some guests enjoying a perfect connection while others struggled with unstable and slow services.

The surrounding area is lively with plenty of nightlife options. However, it is also described as somewhat unsafe, especially at night with reports of drug use, homelessness and other disturbances. Guests are advised to exercise caution in the area during the evening hours.

Ultimately, the Hudson River Hotel meets the needs of budget travelers who prioritize location and need a place to sleep while exploring the city. However, it requires significant improvements in cleanliness, maintenance and service consistency to enhance the guest experience.
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Hotel near Nightlife Spots

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3-Star Hotel

Room Types
King Room - Non-Smoking This room features a flat-screen TV and a desk.

Double Room with Two Double Beds - Non-Smoking This room features a flat-screen TV and a desk.

Single Room This room features a flat-screen TV and a desk.

Guest Reviews
5.5
Rated
Location
The Hudson River Hotel boasts an exceptional location for travelers seeking easy access to New York City's iconic attractions. Situated near Hudson Yards, Times Square, Penn Station and various subway stations, guests find it convenient for reaching touristic hotspots on foot or by public transportation. The proximity to Midtown, the heart of the city, allows for effortless exploration of popular sites such as the Empire State Building, the High Line, the Vessel and Madison Square Garden. Despite some concerns about construction and the surrounding area, the hotel's central placement offers a favorable cost-benefit ratio, making it a practical choice for visitors eager to experience the vibrancy of Manhattan.

Breakfast
The Hudson River Hotel has garnered feedback regarding its breakfast offerings or rather, the lack thereof. Guests noted that the hotel does not provide breakfast, contrary to what some might expect based on descriptions. While a coffee machine is available downstairs, there is no breakfast service, room service or even coffee in some instances, only tea. This absence has been a noticeable point for many visitors, emphasizing the need for potential guests to plan accordingly.

Rooms
The Hudson River Hotel offers a very mixed experience for its guests with a strong emphasis on its small, cramped rooms and outdated facilities. While the hotel is praised for some comfortable beds and room amenities such as a fridge and a view of the city, it falls short in many areas. Cleanliness is a significant issue with numerous reviews mentioning dirty carpets, stained sheets, mold and unclean bathrooms.

Ventilation and lighting are also problematic with many rooms reported as damp, musty and dark. The overall maintenance of the hotel is lacking with broken furniture, peeling wallpaper, malfunctioning showerheads and electrical issues frequently noted. Despite these drawbacks, some guests found their rooms to be functional and clean enough for short stays, appreciating the basic amenities and central location.

Ultimately, the Hudson River Hotel might suffice for budget travelers who only need a place to rest while exploring the city but is otherwise in dire need of thorough renovations and better upkeep to meet even modest expectations.

Beds
Guests of the Hudson River Hotel have varying opinions about the quality and comfort of the beds. Many guests praised the beds for their comfort, highlighting the large, king-size options and the overall coziness of the mattresses. Some described the bedding as "super comfortable," "amazing," and "spectacularly comfortable." The firmness of the beds also received positive remarks, contributing to a restful sleep experience for several guests.

However, some guests encountered issues such as beds being too springy, sagging in the center or feeling hard. Complaints also included dirty bed linens and occasional discoveries of stains or hair, which detracted from their stay. Despite these drawbacks, a majority of the reviews suggest that the bedding at the Hudson River Hotel offers a comfortable night’s sleep for most visitors.

Cleanliness
Hudson River Hotel has faced considerable criticism regarding its cleanliness, as reported by numerous guests. Common complaints include the presence of dust and grime, dated and dirty carpets and stained linens and towels. Mold is frequently mentioned, particularly in the bathrooms where fixtures are often described as rusty and broken. The condition of the rooms generally seems neglected with reports of broken furniture, peeling paint and unpleasant odors. Despite the hotel's central location, guests found the overall maintenance subpar, often noting that cleaning services were only provided upon request and, even then, inadequately performed. The building itself appears worn and in need of significant refurbishment, affecting the overall guest experience. While a few reviewers did find the bedding clean and acknowledged the effort of some cleaning staff, the consensus is that more attention to cleanliness and maintenance is sorely needed.

Staff
The feedback on the staff at the Hudson River Hotel is notably mixed but leans towards a more favorable impression. Many guests highlighted that the staff were friendly, pleasant and consistently helpful with several mentions of their availability and attentive nature. The housekeeping staff also received praise for their friendliness and helpfulness, ensuring that guest needs were met promptly.

However, the positive experiences were countered by notable instances of unfriendliness and unprofessionalism, particularly involving the reception staff. Some guests found the staff to be unmotivated, indifferent and even rude at times. There were reports of poor communication, dismissive attitudes and a lack of responsiveness, especially during the day. Issues such as unmet requests, inadequate service and an unwelcoming demeanor from certain employees marred the experience for some visitors.

The hotel manager, in particular, received criticism for being aggressive and not polite, which contrasted sharply with the generally friendly receptionists. The inconsistency in staff behavior with some being extremely helpful while others were disengaged, created a variable guest experience.

Despite these challenges, many guests found the staff's positive gestures and the overall attentiveness to be a redeeming quality, especially among those who encountered the more amiable and professional team members. Overall, while the hotel seems to have bright spots in service, there is a clear need for improvement in consistency and general staff demeanor to ensure a uniformly pleasant experience for all guests.

Wi-Fi
The Hudson River Hotel offers complimentary WiFi, which some guests found perfect and very good. However, several reviews indicate that the WiFi signal can be quite unreliable. While some praised the connection quality, others reported that the internet would often turn off, fail to connect or only work in specific areas like the lobby or near the reception desk. Despite some positive feedback about the WiFi, many guests experienced issues, including slow speeds, spotty connections and complete lack of service, particularly in their rooms or on certain floors. This inconsistency suggests that while some may have a seamless experience, others might face significant connectivity challenges.

Nightlife
The area surrounding the Hudson River Hotel offers vivid nightlife characterized by bright and luminescent lights, bustling streets and various spots to eat. Its proximity to numerous nightlife venues and downtown makes it convenient for those looking to explore the city's vibrant evening scene. However, potential visitors should be aware of certain safety concerns, as the neighborhood has been described as sketchy and somewhat unsafe, particularly at night with reports of drug use, homelessness and prostitution. While the nightlife can be lively, the overall environment may feel uncomfortable for some, especially women. Noise levels are also high with incidents of late-night partying and shouting in the streets. It's recommended to exercise caution when walking in this area after dark.


No, Hudson River Hotel doesn't have any pool.

No, a spa isn't available at Hudson River Hotel.

No, Hudson River Hotel doesn't allow dogs.

No, parking facilities aren't available at Hudson River Hotel.

No, Hudson River Hotel doesn't have a gym.

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