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Summary of reviewsHotel 48LEX New York is renowned for its superb location in Manhattan, offering guests proximity to iconic attractions such as Times Square, Rockefeller Center, and the Chrysler Building. Its central position on Lexington Avenue provides convenient access to transportation options, including the subway and Grand Central Station, making it ideal for exploring the city. The neighborhood is both charming and tranquil, offering a retreat from the city's hustle and bustle while remaining central. Guests appreciate the lovely room views and the spacious, clean accommodations, alongside friendly and professional staff, making for a pleasant overall stay.
The hotel’s breakfast experience draws positive feedback for its variety and quality, with options ranging from continental spreads to more substantial meals. The Cognac bar is a favored spot for enjoying breakfast, with great service noted. Complimentary breakfasts delivered to rooms are a valued amenity, enhancing the stay despite some concerns over cost and portion sizes.
Rooms at Hotel 48LEX are frequently praised for their spaciousness and modern aesthetics. Featuring amenities like kitchenettes and soundproofing, they offer both comfort and functionality. Comfortable beds and well-designed layouts ensure restful stays, with bathrooms receiving high marks for their size and fixtures.
Cleanliness is a standout feature, with many guests commending the modern and well-maintained facilities. Routine housekeeping, daily fresh sheets, and towels add to the hygiene standards, complemented by a strategic location that offers tranquility amid the vibrant city.
The staff’s exceptional service significantly enhances guest experiences, with numerous mentions of their friendly and accommodating nature. Names such as Gabriella, Rachel, and Travis are notable for their outstanding service, ensuring guest satisfaction consistently.
Wi-Fi service generally meets expectations, although free access is limited to the first day with a subsequent daily charge. Comfortable beds contribute to a restful experience, despite occasional minor issues with the furnishings.
While Hotel 48LEX provides a relatively upscale experience in its four-star category, some areas like service and breakfast aspects need refinement to fully meet expectations. Nevertheless, it remains a favored choice for business travelers due to its location, spacious accommodations, and amenities such as on-site dining and a gym.
Overall, Hotel 48LEX New York offers substantial value with a prime location, exceptional staff, and quality accommodations, making it a sought-after choice for leisure and business travelers alike. Show more
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Categories
Business Hotel
Hotel 48LEX offers flexible meeting spaces, premium WiFi, and access to a business center. Its Midtown location and upscale catering options make it ideal for business meetings.
Accessible Hotel
Hotel 48LEX offers ADA accessible Queen Salon rooms with features such as wide doors, grab bars, wheelchair accessible entryways, full-sized showers with roll-in doors, and raised toilet seats. Rooms also include strobe-light smoke detectors and fire alarm systems for guests with hearing impairments.
4-Star Hotel
This hotel offers spacious suites with kitchenettes and separate living areas, perfect for extended stays. It features a convenient location in Midtown East and personalized service.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Hotel with Gym
Room Types
Queen StudioFeaturing a city view, this room offers floor-to-ceiling windows, a fully-equipped kitchenette and a 37" flat-screen TV. The marble bathroom includes free bath amenities.
Central SuiteFeaturing a sofa bed with a separate living room, this spacious suite offers floor-to-ceiling windows, a fully-equipped kitchenette and a 37" flat-screen TV. The marble bathroom includes free bath amenities.
Studio with TerraceLocated on the 4th floor, this room features a private landscaped terrace and floor to ceiling windows overlooking Lexington Ave. or 48th St.
King StudioFeaturing a city view, this room offers floor-to-ceiling windows, a fully-equipped kitchenette and a 37" flat-screen TV. The marble bathroom includes free bath amenities.
Executive StudioFeaturing a city view, this room offers floor-to-ceiling windows, a kitchenette and a 37" flat-screen TV. The marble bathroom includes free bath amenities.
Premier King RoomThe Premier King Bedroom is 365 square feet of premium Midtown Manhattan luxury. The clean white and gray room has light pouring through floor-to-ceiling windows during the day. Accented by vibrant art works and a galley kitchen, Premier King Bedrooms also feature spacious and modern bathrooms with glass-wall showers and bath amenities.
Queen Studio - Disability AccessOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
Double Room with Two Double BedsOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
Master SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
Lexington PenthouseThe spacious suite features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Hotel 48LEX New York boasts a fantastic and convenient location that garners praise from guests due to its proximity to many iconic attractions and transportation options in Manhattan. Nestled centrally on Lexington Avenue, the hotel is close enough to walk to famous sites such as Times Square, Rockefeller Center, and the Chrysler Building, while also offering easy access to the subway and Grand Central Station. Guests find its position ideal for exploring New York City's must-see parts without being overwhelmed by the crowd and noise typical of the bustling midtown area.
Visitors have found the area charming and filled with an abundance of places to eat, shop, and visit, including nearby Central Park and 5th Avenue. Whether in town for leisure or business, the hotel's prime location facilitates easy navigation around the city. The neighborhood itself is peaceful and calm at night, offering a retreat from the rapid pace of the city streets, yet remaining central enough to maximize time and convenience.
Guests also appreciate the lovely views from their rooms, adding to the comfort and suitability of the hotel. The spacious and clean accommodations, combined with friendly and professional staff, contribute to a pleasant stay. Overall, Hotel 48LEX New York stands out as a remarkable choice for those seeking access and variety in their New York experience, while enjoying the tranquility and charm of one of the city's best neighborhoods.
Breakfast
Hotel 48LEX New York offers its guests a breakfast experience that successfully combines variety, quality, and convenience. The breakfast menu has been praised for its array of options, from continental spreads including croissants, breads, fruits, and cheeses to more substantial offerings. The Cognac bar, a convenient location within the hotel, has been noted for its good breakfast with great service. Guests often enjoy the complimentary breakfast delivered to their rooms, a pleasant surprise in such a bustling city like Manhattan, enhancing the overall stay with its quality.
Despite the positive mentions, some guests have noted discrepancies between the cost and value, describing prices as somewhat high for the portion sizes and quality offered. The voucher system and breakfast inclusions in bookings have led to some confusion among the guests, with hidden costs occasionally clouding the experience. There is variation in experiences based on timing and occupancy, with occasional waits or scarce seating noted.
Overall, while some guests found the breakfast experience less satisfactory, others appreciated the availability and convenience, especially considering the included extras like a complimentary wine and cheese hour. The staff's responsiveness and the quiet, clean atmosphere contribute positively to the hotel’s dining offerings. The range from simple continental breakfasts to more hearty meals accommodates varying preferences, making the breakfast at Hotel 48LEX a decent addition to a stay in New York City.
Rooms
Hotel 48LEX New York offers an impressive experience for guests, particularly in terms of room quality. The accommodations are frequently praised for their spaciousness, which is notable by New York City standards. Many guests appreciated the modern and clean aesthetic of the rooms, with several highlighting views that offer glimpses of iconic New York scenes. The rooms are not only large but also well-equipped, featuring amenities like kitchenettes, which include microwaves, refrigerators, and dishwashers, providing a homey yet upscale feel.
Comfort seems to be a priority, with numerous reviews mentioning comfortable beds and well-designed layouts that enhance the guest experience. The bathrooms also receive accolades for their size and modern fixtures, offering great showers and overall high functionality. Additionally, rooms are described as soundproof and quiet, allowing for a restful stay amidst the vibrant city.
The hotel's location is another highlight, offering easy access to transportation and being conveniently situated for events like conventions. While a few guests noted occasional issues with furniture wear and room maintenance, these seem to be exceptions rather than the rule. With attentive service, the staff’s hospitality often enhances the overall positive impressions of the hotel, making it a sought-after choice for both short visits and extended stays in Manhattan.
Beds
Hotel 48LEX New York receives praise for its exceptionally comfortable beds, which contribute to a restful night's sleep for many guests. While there are mentions of some specific beds needing replacement or repair, the consensus highlights the comfort of the sleeping arrangements, with several reviews noting the absence of morning aches. Guests enjoy the peaceful ambiance of the rooms, aided by the hotel's soundproof quality that ensures quiet nights. The friendly and professional staff enhance the stay, making guests feel well-attended. Though there are minor issues such as noise from the AC and a few cases of torn bedding, the overall sentiment is positive, with many guests appreciating the combination of stylish decor and comfort.
Cleanliness
Hotel 48LEX New York generally earns high marks for its cleanliness, according to guest reviews. Many visitors highlight the modernity and cleanliness of the rooms and the entire property, praising the neatness and well-maintained nature of the facilities. Reminiscent of a meticulous setup, the hotel is frequently described as clean, comfortable, and fragrant, with exceptional amenities that contribute to a satisfying stay.
The staff adds to the positive experience, consistently recognized for their friendliness, helpfulness, and accommodating nature. Guests appreciate the routine housekeeping efforts, mentioning daily fresh sheets and towels that reinforce the hotel's dedication to hygiene. The strategic location provides excellent access to midtown Manhattan's vibrant dining and shopping scene, while the property itself remains tranquil, offering a quiet retreat from the bustling city.
However, some reviews indicate inconsistencies in cleanliness following check-in or note specific issues like dusty furniture or maintenance concerns. Yet, these points do not overshadow the prevalent positive reception regarding the hotel's cleanliness standards. Guests often reference the well-arranged, clean structure accompanied by friendly staff, making Hotel 48LEX a welcoming choice for both leisure and business travelers.
Staff
Hotel 48LEX New York shines with its exceptional service, primarily driven by a remarkable team of staff who have left a lasting impression on many guests. Visitors consistently highlight the friendly, accommodating, and attentive nature of the hotel's team. The staff's welcoming demeanor, from the front desk to housekeeping, makes guests feel right at home from the moment they arrive. Names such as Gabriella, Rachel, Travis, Pedro, Marcelo, Ingrid, and Jasmine are frequently mentioned for their outstanding service and going above and beyond to ensure guest satisfaction. The hotel's location is perfectly situated for exploring the city, complemented by a comfortable and inviting atmosphere. The professional and efficient service provided by the staff adds a unique edge to the hotel, making it a highly recommended choice for those visiting New York. Although a few mixed experiences are noted, the positive encounters overwhelmingly suggest that the hotel staff aim to please and exceed guest expectations consistently.
Wi-Fi
Hotel 48LEX New York provides a satisfactory experience for most travelers when it comes to internet connectivity. Many guests noted that the Wi-Fi works well, with uninterrupted service reported by some. Additionally, the hotel excels in other amenities, such as the gym and evening wine and cheese offerings, which add value to the overall stay. However, it's important to note that while the internet is reliable, it is only free on the first day. Afterwards, there is a $10 daily charge. Despite this, the hotel remains a pleasant choice, with functional in-room facilities and an attentive hotel team. Its advantageous location further enhances its appeal for visitors to the city.
4 Star
Located in a bustling area in Manhattan, Hotel 48LEX New York is praised for its central location, making it an excellent base for exploring the city. Guests often highlight the friendly and accommodating staff, adding a touch of warmth and welcoming atmosphere to their stay. For a city hotel, the property is relatively spacious, offering an upscale boutique experience. The hotel's second-floor lounge, featuring a happy hour, is noted as a pleasant perk that guests appreciate. The Lexington Brass provides added value with its prix fixe menu, offering a substantial dining experience for hotel guests.
Despite these positives, several areas for improvement are evident in guest feedback, particularly regarding the four-star rating. Some visitors feel the service and facilities fall short of expectations for such a rating, with housekeeping issues and breakfast service notably mentioned. Although the housekeeping issues were addressed during stays, there remains a sense that the overall service does not fully meet four-star standards. This perception of value for money seems to be a mixed experience among guests. Overall, while Hotel 48LEX New York offers good value in a prime location, certain aspects such as service execution and breakfast need attention to fully align with four-star expectations.
Business
Hotel 48LEX New York emerges as an appealing choice for business travelers seeking comfort and convenience in the bustling city. The hotel's prime location provides easy access to transportation, Times Square, and a variety of dining options, making it well-suited for guests on business trips. The spacious accommodations stand out in a city where room space is often limited, allowing business travelers to have both a comfortable stay and an effective work environment.
The hotel's on-site restaurant, Brasserie Cognac, adds to its appeal by offering dining options without having to venture far. Moreover, the hotel's amenities, including a complimentary breakfast and a gym, cater well to the needs of frequent travelers. Guests frequently praise the super-responsive, friendly, and helpful staff, enhancing the overall experience.
While some note the premium pricing, many express satisfaction with the value provided, highlighting its suitability for business trips to the Big Apple. Hotel 48LEX New York continues to be a preferred choice for those who prioritize comfort and location during their business travels.
No, Hotel 48LEX New York doesn't have any pool.
No, a spa isn't available at Hotel 48LEX New York.
Yes, Hotel 48LEX New York welcomes dogs.
Yes, parking facilities are available at Hotel 48LEX New York.